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Updated August 29, 2013

MOREnet Council Meeting Agenda

TIME: 1:00 p.m.-3:00 p.m. PLACE: via Vidyo and Audio Thursday (866) 299-7945 / Participant Code: 8257350 August 29, 2013

A G E N D A

Page Presentation by: I. Introduction

1. Call to Order David Doennig, Chair

2. Introduction of Council Members, Staff, Observers David Doennig, Chair

3. Call for Additional Agenda Items and Adoption of David Doennig, Chair Agenda

II. Action Items 1. Minutes of the June 4, 2013 MOREnet Council 8 David Doennig, Chair Meeting – Approval

III. Discussion/Information Items

1. Investment Projects Update 11 Chip Byers District Research Project – Discussion Library Research Project – Information

2. Optical Equipment Replacement/Upgrade Update – 16 Hank Niederhelm Information 3. Year-End Update – Information 17

a. Bandwidth Capacity Hank Niederhelm b. Membership Natasha Angell c. Online Resource Utilization Natasha Angell d. Draft FY13 Actuals Lynn Burgan

4. MOREnet FY15 Appropriation Request – Information 30 John Gillispie

5. Strategic Goals Update – Information 38 John Gillispie

6. Open Time for Council Members to Share Items of Interest

7. Meeting Schedule a. December 12, 2013 – 10:00-2:00pm – MOREnet Offices

IV. Open Time for the Public to Address the Council

MODIFICATION TO THE MEMORANDUM OF UNDERSTANDING June 4, 2013 Meeting

Proposed Modification to the MOU – Approval

John Gillispie explained the proposed request to modify the Memorandum of Understanding (MOU) to a

calendar year officer rotation. Chair Palmer asked for a motion to approve the proposed modification to

the MOU. Jacque Cowherd moved to approve the MOU modifications of changing the fiscal year

rotation to a calendar year rotation starting with the nominations at the June 4, 2013 meeting. David

Doennig seconded the motion and it passed unanimously.

2.1.5. The MOREnet Council will be chaired by a voting, seated representative elected

annually, following the fiscal year calendar, by the MOREnet Council. A vice chair will be elected annually by the MOREnet Council to fulfill the duties of the chair in his or her absence. The current chair will appoint a nominating committee from which the MOREnet Council will elect both the chair and vice chair. The MOREnet Council reserves the right to propose the replacement election of any chair or vice chair that is unable or unwilling to fulfill his or her duties.

Proposed Modification:

2.1.5. The MOREnet Council will be chaired by a voting, seated representative elected annually, following a the fiscal calendar year calendar schedule, by the MOREnet Council. A vice chair will be elected annually by the MOREnet Council to fulfill the duties of the chair in his or her absence. The current chair will appoint a nominating committee from which the MOREnet Council will elect both the chair and vice chair. The MOREnet Council reserves the right to propose the replacement election of any chair or vice chair that is unable or unwilling to fulfill his or her duties.

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MOREnet Council Members

Title First Last Position Organization E-mail Phone Term Ends

Dr. Gary Allen

Vice President for Information Technology, University of Missouri Chief Information Officer, Executive Director UMBC, Assoc Prof Vet Path

University of Missouri [email protected] (573) 882-9200 No Term

Mr. Jim Brown Director St. Charles City County Library [email protected] (636) 441-2300 6/30/2016

Ms. Barbara Reading Director Missouri State Library [email protected] (573) 751-2751 No Term

** Dr. Jacque Cowherd Superintendent Fulton 58 [email protected] (573) 590-8000 6/30/2016

* Mr. David Doennig Director Stone County Library [email protected] (417) 357-6410 6/30/2015

*** Mr. John Gillispie Executive Director MOREnet [email protected] (573) 884-2666 No Term

Ms. Leigh Ann Grant-Engle Assistant CommissionerDepartment of Elementary & Secondary Education

[email protected] (573) 522-8310 No Term

Dr. John HeardVice President , Research, Grants, and Information Systems

AT Still University [email protected] (660) 626-2397 6/30/2017

Mr. Joel LaReau Vice Chancellor of Information TechnologyOzarks Technical Community College

[email protected] (417) 447-7552 6/30/2016

Mr. Paul Mensching Superintendent East Buchanan Co C-1 [email protected] (816) 424-6466 6/30/2015

Dr. Rusty Monhollon Assistant Commissioner for Academic Affairs Department of Higher Education [email protected] (573) 751-5221 No Term

Mr. Tim Robyn State Chief Information OfficerOffice of Administration Information Technology Services Division

[email protected] (573) 526-7742 No Term

Mr. Archie SprengelAssistant Vice President, Information Technology

Southeast Missouri State University [email protected] (573) 651-2217 6/30/2015

Ms. Cindy Youngblood Director Polk County Library [email protected] (417) 326-4531 6/30/2014

Ms. Mary Lou Hines Fritts Vice Provost and CIO University of Missouri-Kansas City [email protected] (816) 235-6476 No Term

Mr. Kevin PalmerChief Information Officer, Technology Services

Columbia College [email protected] (573) 875-7329 6/30/2014

Ms. Natasha Angell [email protected] (573) 882-9025

Ms. Lynn Burgan Team Lead, Fiscal and Contractual Services [email protected] (573) 884-2316

Mr. Chip Byers Director New Initiatives [email protected] (573) 882-9787

Ms. Sherry Loyd Executive Staff Assistant II [email protected] (573) 884-2666

Mr. Hank Niederhelm Director Infrastructure [email protected] (573) 884-6326

Ms. Nikki Witting [email protected] (573) 884-6476

MOREnet Council Alternates (vote only when serving as proxy for their above Council member)

MOREnet Staff

Director Member Services

Acting Director of Fiscal & Contractual Services & Human Resources

* Chair** Vice Chair***Non-Voting

Updated by Loyd August 1, 2012

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Updated by Sherry Loyd June 4, 2013

DRAFT MOREnet Council Meeting Minutes

TIME: 10:00 a.m.- 2:00 p.m. PLACE: MOREnet Offices Tuesday 221 N. Stadium Blvd., Suite 201 June 4, 2013 Rooms 204-206 Members present: Alternates present: MOREnet staff present: Kevin Palmer, Chair Barbara Reading Natasha Angell Gary Allen Lynn Burgan Russ Brock Chip Byers Margaret Conroy Sherry Loyd Jacque Cowherd Hank Niederhelm David Doennig Nikki Witting John Gillispie Joel Lareau Waller McGuire Tim Robyn Archie Sprengel Cindy Youngblood Chair Kevin Palmer called the MOREnet Council meeting to order. Those who were in attendance are listed above. Chair Palmer called for a motion to approve the agenda. All were in favor and it passed unanimously. ACTION ITEMS/INFORMATION ITEMS Minutes of the March 11, 2013 MOREnet Council Meetings – Approval Chair Palmer asked for a motion to approve the draft meeting minutes. All were in favor and it passed unanimously. Proposed Modification to the MOU – Approval John Gillispie explained the proposed request to modify the Memorandum of Understanding (MOU) to a calendar year officer rotation. Chair Palmer asked for a motion to approve the proposed modification to the MOU. Jacque Cowherd moved to approve the MOU modifications of changing the fiscal year rotation to a calendar year rotation starting with the nominations at the June 4, 2013 meeting. David Doennig seconded the motion and it passed unanimously. Election of Officers – Endorsement Chair Palmer reported that a Nominating Committee had been created and included himself, Archie Sprengel, David Doennig and Paul Mensching. In keeping with the historical rotation among membership groups, the committee nominated David Doennig as the Chair and Jacque Cowherd as the Vice-Chair. Due to the approval of the previous agenda item, both officers will serve through December 2014 (18 months) in order to satisfy the rotation and align with the agreed upon calendar year rotation schedule. Waller McGuire moved to approve the nominating committee’s recommended slate of candidates. Russ Brock seconded the motion and it passed unanimously. FY14 Original Budget – Endorsement Lynn Burgan reported that the FY14 original operating budget is based on the FY14 member fee schedule and the fee estimates and expected expenses. The revenue over expenses is a projected positive $1,396 for FY14. Chair Palmer asked for a motion to endorse. Margaret Conroy moved to endorse the FY14 original budget as presented. Doennig seconded and it passed unanimously.

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Projected FY13 Plant Fund Balance – Endorsement Burgan reviewed the FY13 Plant Fund (PF) Balance material. Chair Palmer called for a motion to endorse. Cowherd moved to approve the FY13 PF transfer of $800,000. Brock seconded and it passed unanimously. DISCUSSION/INFORMATION ITEMS Minimum Operating Reserve – FY14 Assumptions and Estimate – Information Burgan presented the FY14 Minimum Operating Reserve assumptions and estimate by walking through the general assumption sections, which haven’t changed in the past two years. Projected FY13 Ending Operating Balance – Information Burgan went through the FY13 Ending Operating Balance material and reported that since June, three consortium members have taken advantage of the financing pool project resulting is $50,000 financed. The finance charge is 2%. Optical Equipment Replacement/Upgrade Update – Information Hank Niederhelm reported that the infrastructure team is installing and testing equipment but power to the facilities has become an issue. If power issues can be resolved, staff should be able to stay on schedule to meet the early July cutover date. Change in Learning Express Offerings for FY14 – Information Natasha Angell reported that for FY14, both Full and Basic service members will retain access to the Learning Express job and career resources, thanks to funding by both MOSL and MOREnet. This is a change from what was shared at the March 11, 2013 meeting it was reported that Learning Express Library and its practice tests would only going to be available to Full Service members in FY14 in hopes of growing the Full Service membership. Conroy thanked MOREnet for the policy reversal. The current cost for all the online resources included with MOREnet Membership Service Package offerings $1.3M and Gillispie stated that the issue will rise again when MOSL doesn’t have the dollars to fund. As the funding stream depletes, membership fees will need to be raised to cover the difference. Gillispie asked the Council to start thinking and talking among their peers to help assist MOREnet on how to move forward should this occur. Online resource usage statistics can be found at http://www.more.net/content/online-usage-statistics. Angell will have staff include a breakdown by database, as well as by membership group. Regional Meetings Summary – Information Angell reported that each of the six regional meetings had approximately 20 members attending who were mainly K12 attendees. It is a great opportunity to push information to the members and to gain member input. Input received will be combined with input from the FY13 Annual Member Satisfaction survey that closed May 23. Chair Palmer reminded staff that the meetings are a good promotional opportunity for new service offerings. Barbara Reading inquired about the New E-book Options for Libraries webinar. Chip Byers reported that there were approximately 50 attendees, mainly from public libraries, at the webinar last week that resulted in good discussion. Of the attendees a little more than half are interested in the service this next fiscal year with the remaining interested in FY15. Chair Palmer asked how Moodle is progressing. Byers said the service continues to acquire new members and that staff are receiving requests for Canvas as well. Due to the Online Learning boot camp session not gaining enough interest last year, MOREnet trainers are offering their own training class for teachers to learn the basics of getting started with Moodle.

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Byers reported that staff is working to wrap all digital repository components together into a federated identity infrastructure; to include Fedora Commons, Moodle, and Tyler SISK12. Staff is working on a final version. The initial version will not allow objects to be shared across boundaries, but it is goal for future versions. Investment Project Updates – Information Byers thanked the Council members for their approval to proceed with the research projects, the subject matter experts for contributing valuable information and to MOSL for their insight in gaining library member involvement. The webinars were well attended by both groups and have resulted in strong inquiries. The projects are not concurrent due to staff resource issues. District proposals are due by June 14 and Library proposals are due by August 1. To date, no proposals have been received. Sprengel added that he has something written up to send to MERC members (higher education) for an investment proposal project for higher education members. Participation and Future Vision – Discussion Chair Palmer advised that in order for the Council to remain strong, everyone should be included and feel comfortable being involved. Council representatives need to be more engaged to ensure the consortium has the best program possible. Gillispie added that MOREnet needs guidance from the Council to ensure MOREnet is doing what members want and need. Chair Palmer asked that representatives discuss with peers to generate conversations about MOREnet needs and include MOREnet staff on those emails when appropriate. Member Reports – Information K12 Advisory Group – Brock reported that the committee has been accepted by MASA as a standing committee for that organization. The next face to face MKAG meeting will be at the MOREnet Annual Megaconference, October 12-17, 2013 at Tan-Tar-A Resort. Meeting Schedule

August 29, 2013 – 1:00-3:00pm – Audio/TelePresence/Videoconference December 12, 2013 – 10:00-2:00pm – MOREnet Offices

Chair Palmer presented plaques to Russ Brock and Waller McGuire for their service to the Council. Gillispie presented Chair Palmer a plaque for his term as Council Chair. Meeting adjourned at 1:00 p.m. Respectfully Submitted by Sherry Loyd

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Created by Chip Byers 7aug13

AGENDA ITEM SUMMARY INVESTMENT PROJECTS UPDATE: K12 DISTRICT RESEARCH PROJECT

AGENDA ITEM Investment Projects Update: K12 District Research Project Update DESCRIPTION The K12 District Research Project was created as a three year partnership between MOREnet and a visionary K12 member district to improve student performance through the adoption of technology-enabled, student-centered learning. The partnership will work to remove technical barriers and adopt, adapt and create a set of services to support the changing pedagogy and resources adopted or created by the district. These services and resources are intended to have broad applicability to the MOREnet K12 member community. On June 14, twenty-four K12 district members submitted proposals to MOREnet for the research project. After carefully reviewing these proposals, MOREnet project staff selected four finalists to present their proposals in person and answer staff questions. This included: Affton 101, Crawford County R-I, Fulton 58 and Grandview R-II. All districts submitted very strong proposals and made persuasive presentations. After weighing all factors, MOREnet was faced with a very difficult decision. The evaluation team and senior leadership narrowed the field to two equally strong projects with very different approaches to improving student performance through student-centered learning. Both projects emphasized the use of the MOREnet Learning Management System (LMS) Hosting for student access to lesson plans and content, professional development for teachers and policy development to fully enable student-centered learning. The Fulton 58 School District proposed a Fabrication Lab or “FabLab” to focus interdisciplinary, problem-based learning with a strong emphasis on Science, Technology, Engineering and Mathematics (STEM). Fulton students would approach these problems in small teams. The Grandview R-II School District proposed to build on their demonstrated results by expanding their 1:1 student to computer ratio and implementing strong data analysis tools to support their data-driven decisions. They proposed a lecture capture system to support ‘flipped’ classrooms and virtual classes. Included in their proposal is a clear plan for sustainability. Through follow-up conversations with both Fulton and Grandview, both districts agreed to reduce the scale of their proposals and to accept additional sources of project support to enable a more limited budget for their proposals. Because each project provides a very different student-centered model for improving student performance the MOREnet K12 member community will benefit greatly. Through detailed discussions staff worked with each district to reduce each project budget to $250,000. With the Council having approved up to $400,000, staff then discussed opportunities to supplement the projects with in-kind services, consulting or other alternative approaches not to exceed an additional $100,000 throughout the three-year period.

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DISCUSSION As of now, project staff is working with the partners to develop the detailed project plans, budgets and the MOUs. The goal is to preserve the ability to refine the Year 2 and Year 3 project plans and budgets to take advantage of lessons learned in the initial year. Until project staff has more information, leadership does not know what magnitude of resources beyond the $400,000 will be required. The intention is to be very creative in how staff approach and fulfill this additional commitment of up to $100K over the three-year period; this may include in-kind services, other third-party funding sources, consulting and/or other cost avoidance strategies. It is possible that staff would bring an additional investment project proposal forward for Council approval at a future date. RECOMMENDED ACTION None ATTACHMENT(S) MOREnet K12 Research Project Update Email – 31July13

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Loyd, Sherry

Subject: FW: MOREnet K-12 Research Project UpdateAttachments: ATT00001.txt

From: [email protected] [mailto:[email protected]] On Behalf Of Gillispie, John P. Sent: Wednesday, July 31, 2013 1:28 PM To: [email protected] Subject: [Mnetcouncil] MOREnet K-12 Research Project Update Good afternoon, I wanted to take a moment and share an update on the K‐12 District Research project with you. As you may recall, the Council approved the project funding in November 2012, MOREnet solicited proposals in April and began the review and selection process in June. As we previously shared with all members on July 19, MOREnet has selected two K‐12 school districts to participate in the grant opportunity: Fulton 58 and Grandview R‐II. We feel it is important to share with the Council that as we reviewed the 24 project proposals and narrowed these to four finalists, we were struck by the thought and creativity of our finalists. The two finalist projects are so radically different, each offered very different opportunities for MOREnet to learn, and provide two very divergent views into the future of learning, we decided we must somehow find a way to support both of them. Thus, through detailed discussions we worked with each district to reduce each project budget to $250,000. With the Council having approved up to $400,000, we then discussed opportunities to supplement the projects with in‐kind services, consulting or other alternative approaches not to exceed an additional $100,000 throughout the three‐year period. Currently, we are actively working with each district on detailed project plans and 3‐year budget but at this point we don’t have a final version to share with you. At this point we do not know in detail what magnitude of resources beyond the $400,000 that will be required. MOREnet is very excited to be partnering with these two districts and we are anxiously awaiting our Library Research Project proposals which are due tomorrow, Aug. 1. Below is a press release regarding the K‐12 projects that we plan to distribute tomorrow. Should you have any questions or concerns, please do not hesitate to contact me. Regards, John

For Immediate Release: MOREnet Contact: Sherry Loyd, Executive Assistant, (573) 884‐2666, [email protected] Fulton 58 Contact: Suzanne Hull, Assistant Superintendent, [email protected], 573‐590‐8000 Grandview R‐II Contact: Kathy Bellew, Technology Coordinator, [email protected], 636‐944‐3941 Option 7 MOREnet to Partner with Two Missouri Schools in Three‐year Projects to Advance Missouri Learning through Technology Columbia, MO (August 1, 2013) – The Missouri Research and Education Network (MOREnet) announces they will provide up to $400,000 in funding and nearly $100,000 in in‐kind services as they partner with two Missouri K‐12 school districts on projects designed to improve student performance through the adoption of technology‐enabled, student‐centered learning. The Fulton 58 and Grandview R‐II school districts will each partner with MOREnet over the next three years to develop and align curriculum, services, training, policies, best practices and related resources for other districts to potentially adopt and adapt within their 13

own communities. Both projects will focus on measuring student outcomes and documenting success stories for the benefit of all MOREnet members. The Grandview R‐II school district proposes to use technology and teacher commitment to ensure that their students will have access to the same opportunities that larger school districts provide. Grandview will personalize student learning through use of the Learning Management System (LMS) in blended and flipped classes and the use of formal data analysis of student progress. “We are excited about what this partnership with MOREnet will bring to the table,” states Kathy Bellew, Technology Coordinator, Grandview R‐II. “It will be great to not feel like we are going out there on our own.” The project will extend the district’s 1:1 program, currently implemented in the high school, to all grades and expand their growing catalog of blended and virtual courses available to students anywhere in the state. Teachers will receive professional development for lesson conversion, technology integration, flipped classrooms and the common core standards. Grandview will implement new technologies and strategies and expand the use of varying devices, including Bring Your Own Device (BYOD) and virtual offerings. Grandview’s goal is for their students to take a greater responsibility for their own learning and ensure college and career‐readiness upon graduation. Fulton Public School’s proposal introduces leading‐edge technology in a newly constructed Fabrication Laboratory (Fab Lab). A Fab Lab is a small‐scale, STEM (Science Technology Engineering and Mathematics)‐based, multi‐disciplinary workshop offering students and, in a later phase, the general public the opportunity for personal fabrication of almost anything. Assistant Superintendent of Fulton Public Schools, Suzanne Hull, said she is excited about all of the different opportunities the “fab lab” will provide for Fulton students. “It’s just unbelievable what they’ll be able to do in this lab,” Hull said. “It is MOREnet’s hope, and our hope, that Fulton’s fab lab becomes a model for other schools in the state.” The University of Missouri College of Engineering, Ameren UE and Linn State Technical College are committed to provide professional and technical support for the lab. While Fab Labs are commonly associated with engineering, computer programming, design thinking and mathematics courses, the lab will support all subject areas and will become a catalyst for interdisciplinary instruction, enabling teachers and students to create connections between subjects that would traditionally remain in isolated curriculum areas. The lab will consist of a variety of rapid prototyping machines such as 3‐D printers, CNC (computer‐numerically‐controlled) machines, laser cutters and 3‐D scanners. MOREnet received proposals from 24 Missouri school districts. The original intent was to award one partnership but in the end MOREnet granted two partnerships due to the scope and benefits that each project would present to Missouri schools. “We are very excited to begin the partnerships with these schools,” states John Gillispie, Executive Director of MOREnet. “We look forward to working closely with both schools and believe the outcome will serve as a blueprint for other Missouri schools in the advancement of technology and learning.” About MOREnet The Missouri Research and Education Network (MOREnet) is a member‐driven consortium serving Missouri's K‐12 schools, colleges and universities, public libraries, state and local government, teaching hospitals and clinics and other affiliate organizations. MOREnet, which operates as a separate business unit within the University of Missouri, was created in 1991 to deliver secure, reliable and robust Internet connectivity to its members. Today, MOREnet has evolved from an Internet service provider to an organization deploying and supporting the technology resources its members need to be successful. MOREnet provides technical support, videoconferencing support, technical training, hosted and managed cloud services, disaster recovery services and network security. MOREnet is committed to supporting and enabling its members’ missions through the use of technology to enhance opportunities for public access, learning and research. For more information visit www.more.net.

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AGENDA ITEM SUMMARY INVESTMENT PROJECTS UPDATE: LIBRARY RESEARCH PROJECT

AGENDA ITEM Investment Projects Update: Library Research Project DESCRIPTION The Library Research Project was created as a three year partnership opportunity between MOREnet and a visionary public library member to explore what the future of library services will be and to define and implement the technologies that will support those services. The partnership will work to remove technical barriers and adopt, adapt and create a set of services to support these future library services. These services and resources are intended to have broad applicability to the MOREnet library community. The solicitation for proposals was announced on May 6. MOREnet project staff and potential library partners participated in a web seminar on the project on May 16. Discussion among participants was active and engaged. On August 1, six library members submitted proposals for the research project. Based on MOREnet’s limited experience with the recent K-12 Research Project, we have decided to lengthen the schedule of the Library Research Project. Finalist selections are now scheduled for September 5 and the final partnership announcement on September 26. RECOMMENDED ACTION None ATTACHMENT(S) None

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Created by Hank Niederhelm, August 1, 2013

AGENDA ITEM SUMMARY OPTICAL EQUIPMENT REPLACEMENT/UPGRADE UPDATE

AGENDA ITEM Optical Equipment Replacement/Upgrade Update DESCRIPTION The optical equipment upgrade project officially started on March 8, 2013. The first two tasks were to pre-qualify the fiber to ensure it meets the specifications required to support 100 Gbps wavelengths and perform site audits to ensure sufficient rack space and power exists to support the new equipment. Both tasks were completed on April 24. It was planned to have the equipment installed and tested during the month of June. Long lead times to upgrade power at the sites have delayed the project by approximately five weeks. Fiber remediation and all power upgrades are on target to be completed by early September. The current implementation plan calls for equipment to be installed and tested at 23 of 28 sites by August 30. Installations are being scheduled for the remaining five sites. MOREnet engineers will turn up the network on a segment by segment basis during multiple maintenance windows. All maintenance work will begin at midnight and end by 6 a.m. The final cutover is now expected to be completed in late September subject to scheduling and unexpected implementation issues. RECOMMENDED ACTION None ATTACHMENT(S) None

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Created by Hank Niederhelm on 8/6/13

AGENDA ITEM SUMMARY YEAR-END UPDATE: BANDWIDTH CAPACITY

AGENDA ITEM Year-End Update: Bandwidth Capacity FY13 UTILIZATION SUMMARY Member tail circuit bandwidth capacity grew by 44% in FY13 which represents an increase of 8.892 Gbps. MOREnet ended FY13 with 857 connections. This is a decrease of 4.3% in connections from FY12. Below is a summary of total capacity by the four primary membership groups, including K12 schools, higher education institutions, public libraries, and affiliates. The UM category includes the capacity to the University of Missouri Extension and Telehealth sites. Observations:

Growth in K12 is attributed to schools implementing 1:1 initiatives and preparation for online end-of-course (EOC) and assessment testing. This trend is expected to continue in the next 12-24 months.

Growth in higher education is attributed to the increased number of devices students are bringing to campuses and an ever increasing online presence.

Growth in library capacity has remained consistent year over year. Growth in affiliate capacity is attributed to a large increase in the State of Missouri’s connection.

RECOMMENDED ACTION None ATTACHMENT(S) None

TOTAL K12 Higher Ed Libraries Affiliates UM

FY12 33% 39% 37% 10% 9% ‐30%

FY13 44% 67% 15% 10% 41% ‐12%

‐40%

‐20%

0%

20%

40%

60%

80%

% Growth

Fiscal Year Comparison ‐ Growth Rate

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Created by Natasha Angell 8/5/13

AGENDA ITEM SUMMARY YEAR-END UPDATE: MEMBERSHIP

AGENDA ITEM Year-End Update: Membership MEMBERSHIP SUMMARY During FY13, MOREnet signed-on 14 new members; more than any other fiscal year in the last decade. Please welcome… Caldwell County Library City of St. Charles Columbia Housing Authority Crossroads Academy of Kansas City Messiah Lutheran School Rolla Public Library St. Clement School – Bowling Green

St. Joseph Catholic School – Salisbury St. Louis Priory St. Patrick’s School Sacred Heart High School Saints Peter and Paul Catholic School Trinity Lutheran – Jefferson City Truman VA Medical Center

As of July 1, consortium membership stands at 712 members Member satisfaction remains high: at or over 95% for the last five fiscal years 34% (168) of the 492 eligible 3-year Membership Service Package (MSP) members took

advantage of our early renewal incentive program and renewed their MSP for an additional three years (FY15 to FY17). Their incentive was locked-in at current pricing and a free conference registration.

98.9% of all members retained their MSP for FY14 96% of all members retained their MOREnet connection for FY14

46% of these members upgraded their bandwidth during FY13 89% of all members have both a MSP and a Connection for FY14

FY14 Membership Service Package (MSP) Selections by Member Group

K12 Higher

Ed Library Affiliate

State/Local Government

Total

Basic MSP 149 28 60 2 1 240 1-year 29 3 29 1 1 63 3-year 120 25 31 1 - 177

Full MSP 342 37 74 2 3 458 1-year 67 3 22 - 3 95 3-year 275 34 52 2 - 363

No MSP 9 ‐ - 1 1 11 Cities & Counties - ‐ - - 3 3

Communications - ‐ - - 1 Technology - ‐ - - 2

Total Members 500 65 134 5 8 712

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The following twelve (12) members cancelled only their MOREnet connection during FY13:

Name Type Bandwidth

(Mbps) Kingston 42 Public K8 1.5 Spring Bluff R-XV Public K8 3 Brentwood Public K12 20 Doniphan R-I Public K12 6 Hayti R-II Public K12 5 Lockwood R-I Public K12 1.5 Maplewood Richmond Heights Public K12 100 West Platte R-II Public K12 6 Evangel University Independent Higher Ed 100 Lindenwood University Independent Higher Ed 20 Urshan Graduate School of Theology Independent Higher Ed 1.5 Hickey College For-Fee Higher Ed 1.5 Total 266

The following nine (9) members cancelled all MOREnet services during FY13:

Name Type Bandwidth

(Mbps) Altenburg 48 Public K8 1.5 Avilla R-XIII Public K8 3 Holliday C-2 Public K8 1.5 Missouri City 56 Public K8 1.5 Revere C-3 Public K8 1.5 Ripley Co R-IV Public K8 1.5 Neelyville R-IV Public K12 6 Bonne Terre Memorial Library Library 3 Green Hills Community Action Agency Non-Profit 3 Total 22.5

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AGENDA ITEM SUMMARY YEAR-END UPDATE: ONLINE RESOURCE UTILIZATION

AGENDA ITEM Year-End Update: Online Resource Utilization FY13 UTILIZATION SUMMARY Overall usage of the EBSCO and Learning Express Library online resources has increased from FY12 to FY13. Below is a summary of total utilization by resource and by the three primary membership groups, including K12 schools, higher education institutions and public libraries. Affiliate usage of the resources is significantly lower than other groups and thus is not represented in this summary. Staff observations about this data:

Growth may be explained by continued, frequent and specific online resource promotion and awareness activities by MOREnet and State Library staff, which will continue in FY14.

MOREnet returned to offering EBSCO in FY12, and thus the continuity of the offering for a second year in a row for FY13 may also account for increased usage.

Gale’s declining use among K12 may be attributed to users transitioning away from Gale and over to EBSCO for their searches. Specific awareness and promotion activities will be targeted for K12 audiences in FY14 in hopes of increasing usage.

FY12 FY13

Total EBSCOSearches

40,891,797 69,396,105

010,000,00020,000,00030,000,00040,000,00050,000,00060,000,00070,000,00080,000,000

Searches

Total EBSCO Searches

FY12 FY13

K‐12 Schools 6,849,205 8,804,120

Higher Education 15,321,828 39,682,812

Public Libraries 18,720,764 20,909,173

05,000,000

10,000,00015,000,00020,000,00025,000,00030,000,00035,000,00040,000,00045,000,000

Searches

EBSCO Searches by Member Group

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FY12 FY13

Total Gale Searches 1,523,739 1,276,688

1,150,000

1,200,000

1,250,000

1,300,000

1,350,000

1,400,000

1,450,000

1,500,000

1,550,000

Searches

Total Gale Searches

FY12 FY13

K‐12 Schools 946,967 389,821

Higher Education 502,773 785,794

Public Libraries 73,999 101,073

0100,000200,000300,000400,000500,000600,000700,000800,000900,000

1,000,000

Searches

Gale Searches by Member Group

FY12 FY13

Total Learning ExpressLibrary Practice Tests

35,070 59,814

0

10,000

20,000

30,000

40,000

50,000

60,000

70,000

Tests Taken

Total Learning Express Library Practice Tests

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FY12 FY13

K‐12 12,298 31,660

Higher Education 2,537 7,036

Public Libraries 20,235 21,118

05,000

10,00015,00020,00025,00030,00035,000

Practice Tests Taken

Learning Express Library Usage by Member Group

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Created by Lynn Burgan July 31, 2013

AGENDA ITEM SUMMARY YEAR-END UPDATE: DRAFT FY13 ACTUALS

AGENDA ITEM Year-End Update: Draft FY13 Actuals DESCRIPTION Draft FY13 actuals compared to FY13 original budget. We do not expect any changes to the draft FY13 actuals; however, the amounts will not be final until the University of Missouri closes Fiscal Year 2013, expected by October 11, 2013. For FY13 actuals, revenue over expenses is a positive $2,047,894. The surplus is due to lower maintenance and member related services costs, salaries and benefits savings, additional for-fee service (FFS) revenue and member bandwidth growth. REVENUE 1. K12, Higher Education, Affiliates, and Libraries Revenue

The revenue for K12, Higher Education, Affiliates, and Libraries increased by $555,438 and each member group includes the following revenues: Membership Service Package (MSP) Revenue The MSP revenue decreased by $91,630 because members moved to less expensive MSP options and a few members did not renew their MSP.

Network Connectivity Fee (NCF) NCF revenue increased by $474,466 because members ordered additional bandwidth. Managed Connection Fee (MCF) The MCF revenue decreased by $37,971, as a result of fewer connections being managed.

Connection Revenue Connection revenue increased by $210,573 because the price of the pass through circuits (tail circuits) increased.

2. E-rate Reimbursements

The E-rate reimbursements increased by $738,676 because of the rise in the cost of E-rate eligible expenses, such as tail circuits, and receiving E-rate on all eligible expenses.

3. Other Fees and Miscellaneous Revenues

Other fees and miscellaneous revenues increased by $203,456 because of the growth of the FFS revenue, additional miscellaneous membership fees, and the return of indirect on the REAL contract.

4. Sponsorship Revenue

Sponsorship revenues decreased by $38,300 due to there being fewer sponsors for the annual conference.

EXPENSE 1. Network Related Expense Total network related expenses decreased by a total of $402,640 because of the following:

Internet circuit access savings of $2,135 from reduced peering services fees, Aggregation Circuit savings of $52,276 from new circuits not being needed as projected, and

early termination penalties not being applied, Backbone, Internet2, other network savings of $138,883 from reduced telecom data center costs

and moving capital purchases to the Plant Fund (PF), Maintenance savings of $200,174 from purchasing 3-year term Cisco maintenance.

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Created by Lynn Burgan July 31, 2013

2. Connection Expense Connection circuit expenses increased by $596,374 from new circuits and upgrades being ordered by members. Connection circuit expenses increased by 4%, while connection circuit bandwidth increased by 44%.

3. Other Expenses Other expenses decreased a total of $371,740 as a result of reducing product development and

maintenance expenses, and reduced costs of conferences and member meeting support. 4. Direct and G&A Salaries and Benefits Salaries and benefits expenses decreased by a total of $578,755 as a result of open positions not being

filled when originally budgeted. 5. G&A Expenses

Operating expenses decreased by a total of $193,888 as a result of saving $261,484 from member outreach, telephone services, office supplies, professional services and maintenance and increases in business travel, equipment and utilities of $67,596.

PF FUND TRANSFERS The PF transfer of $800,000, approved by Council at the June 2013 meeting, was completed. The FY13 ending PF balance was $2,360,735. BALANCES AND UNOBLIGATED RESERVES Total

($ millions)Draft FY13 Ending Balances - Operating 15.579Less FY14 Minimum Operating Reserves (MOR) (4.117)Less FY13 E-rate Receivable (4.040)Less Use of Surpluses Projects:

Financing Pool Project

(.250)District Research Project (.415) Library Research Project (.330)

Unobligated Reserves 6.427 RECOMMENDED ACTION None ATTACHMENT(S) FY13 Consolidated Actuals (Draft) compared to FY13 Original Budget For-Fee Service Trend Reports

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FY13 CONSOLIDATED ACTUALS COMPARED TO FY13 ORIGINAL BUDGET

FY13 (Draft) Actuals FY13 Original BudgetDifference Between FY13 Actuals & Original Budget

Revenues:

K12 8,391,287 7,676,711 714,576

MERC 2,554,270 2,571,354 (17,084)

Affiliates 1,805,321 1,958,573 (153,252)

Libraries 689,786 678,588 11,198

REAL MOU 3,109,250 3,109,250 -

E-rate reimbursements 8,375,831 7,637,155 738,676

Investment Income 209,824 200,000 9,824

Other fees and miscellaneous 1,679,488 1,476,032 203,456

Sponsorship revenue 17,700 56,000 (38,300)

Revenue transfers (92) - (92)

Total Revenue 26,832,665 25,363,663 1,469,002

Expenses:

Direct Expenses

Internet Access Circuits 220,745 222,880 (2,135)

Aggregation Circuits 1,637,723 1,689,999 (52,276)

Backbone, I2, Other Network 648,072 786,955 (138,883)

Maintenance 676,581 876,755 (200,174)

Network Related Travel 5,828 15,000 (9,172)

Total Network Related Expense 3,188,949 3,591,589 (402,640)

Connection Circuits 10,872,886 10,405,651 467,235

Connection Equipment 119,473 604 118,869

Connection Equipment maintenance 50,825 40,555 10,270

Total Connection Expense 11,043,184 10,446,810 596,374

Member training 52,220 116,269 (64,049)

Conferences/member meetings 143,557 173,202 (29,645)

Member related travel 29,253 15,110 14,143

On line resources 1,473,235 1,473,235 -

Product Development 125,750 200,000 (74,250)

Member related services 28,075 334,790 (306,715)

Fee-for-service related 382,120 293,344 88,776

Total Other Expenses 2,234,210 2,605,950 (371,740)

Direct Salaries and benefits 5,288,519 5,652,983 (364,464)

Total Direct Expenses 21,754,862 22,297,332 (542,470)

G&A ExpensesStaff dev., travel and meeting expense 99,042 80,354 18,688 Member outreach 21,299 153,248 (131,949) Telephone 51,783 75,120 (23,337) Office supplies and expense 48,594 52,499 (3,905) Equipment, software and accessories 82,844 45,464 37,380 Maintenance for equipment and software 37,840 53,631 (15,791) Professional services 152,786 239,288 (86,502) Rent, utilities, janitorial, and security 270,925 259,397 11,528 Total Operating Expenses 765,113 959,001 (193,888)

G&A Salaries and benefits 1,464,796 1,679,087 (214,291)

Total G&A Expenses 2,229,909 2,638,088 (408,179) Indirect expense (For Contracts) - - - Total Expenses 23,984,771 24,935,420 (950,649) Fund Transfers 800,000 400,000 400,000

Revenue over Expenses 2,047,894 28,243 2,019,651

created by Lynn Burgan

FY13 Consolidated Actuals compared to FY13 Original Budget Updated 8/20/2013

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$‐

$20,000

$40,000

$60,000

$80,000

$100,000

$120,000

Network Backup Virtual Servers Vidyo Hosted LMS MicrosoftLicense Sales

Online ResourcesService

ServerManagement

Service

WirelesssAssessments

New Product Sales Improvement

FY12

FY13

Total sales growth of 231% for new For‐Fee Services,

for an increase of revenues of $209,554.

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$(200,000)

$‐

$200,000

$400,000

$600,000

$800,000

$1,000,000

$1,200,000

$1,400,000

FY09 FY10 FY11 FY12 FY13

For‐Fee Services Breakdown by Fiscal Year

GPN Admin MOBIUS Admin eMINTS Misc UM MOU's

Remedy Support ICF Kinetic RVA

Misc FFS EVSF Storage Colocation

Network Backup Virtual Servers Vidyo Hosted LMS

Microsoft License Sales Online Resources Service Server Management Service Wirelesss Assessments

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September 2012 December 2012 March 2013 June 2013

For‐Fee Services Revenue $436,238 $560,687 $696,290 $1,317,784

For‐Fee Services Expenses $243,098 $426,395 $795,360 $1,290,323

$‐

$200,000

$400,000

$600,000

$800,000

$1,000,000

$1,200,000

$1,400,000

FY13 For‐Fee Service Revenue & Expenses

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August 2013

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K-12 schools face ever-increasing connectivity demands and costs on their own; schools must re-purpose existing funds in an attempt to meet connectivity demands, some of which are being driven externally

Despite continued growth, 91% of MOREnet connected K-12 districts currently lack the adequate bandwidth to serve their students and staff based on SETDA recommendations

Online testing requirements for 2014-15 will intensify the existing connectivity shortfall

Increased connectivity is essential to ensure Missouri students have access to the resources and educational material that will help them compete as 21st Century Learners

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MOREnet connected K-12 member bandwidth grew a whopping 67% from FY12 to FY13

In the last 24 months alone, 73% of our K-12 sites upgraded their bandwidth 0

2,000

4,000

6,000

8,000

10,000

12,000

14,000

16,000

18,000

20,000

FY09 FY10 FY11 FY12 FY13

Total K-12 Bandwidth (Mbps)FY2009 – FY2013

Total K-12 Bandwidth(Mbps)

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May 2012 – The State Educational Technology Directors Association (SETDA) released The Broadband Imperative: Recommendations to Address K-12 Education Infrastructure Needs*

By 2014-15, schools will need external Internet connections to their Internet service provider of 100 Mbps per 1,000 students and staff

*This report is a product of the input of SETDA members, annual sponsors, and dozens of policy and practitioner experts.

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While this is a new initiative that is still developing, there are three primary objective areas:

◦ Upgrade Connectivity: Within five years, connect 99 percent of America’s students to the digital age through next-generation broadband and high-speed wireless in their schools and libraries (at speeds no less than 100Mbps and with a target of 1Gbps). This supports the SETDA bandwidth recommendation.

◦ Professional Development for Teachers: Provide support and training for teachers to use technology to help improve student outcomes

◦ Educational Tools and Resources: Devices, textbooks, educational software and applications

MOREnet is preparing first round comments on the FCC’s E-rate Notice of Proposed Rulemaking (NPRM) regarding the value and cost-effectiveness of Research & Education networks, like MOREnet, being supported in the program

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9%

91%

MOREnet Connected K-12 Districts vs.SETDA’s District Bandwidth Recommendation by 2014-15At least 100 Mbps of connectivity to the external Internet

for every 1,000 students and/or staff members

Districts Currently MeetSETDA Recommendation

Districts DO NOT CurrentlyMeet SETDA Recommendation

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91% of MOREnet connected K-12 districts do not currently meet SETDA’s 2014-15 recommendation

To help them meet, total combined bandwidth must be increased by more than 20,000 Mbps!

Recurring Costs

•Tail circuit and shared network access: $5,371,860

Recurring Costs

•Tail circuit and shared network access: $5,371,860

Non-Recurring Costs

•Early termination penalties:$3,138,377

•Routing equipment upgrades:$469,200

Non-Recurring Costs

•Early termination penalties:$3,138,377

•Routing equipment upgrades:$469,200

FY15 Total Request:

$8,979,437

FY15 Total Request:

$8,979,437

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Created by Natasha Angell, 8/6/13

AGENDA ITEM SUMMARY STRATEGIC GOALS UPDATE

AGENDA ITEM Strategic Goals Update DESCRIPTION MOREnet staff adopted the following strategic goals and related objectives in August 2012. Over the last year, staff has initiated supporting activities and projects specifically aligned to the goals. Below is a summary of completed FY13 activities and goals planned for FY14. Additional projects and supporting activities will be tracked as they emerge throughout the fiscal year. Strategic Goal #1: Expand membership and service usage Tactical Objectives: Expand membership and service usage: Grow member count by 5% and expand for-fee service (FFS)

subscription revenue by 20% Actively promote and demonstrate MOREnet’s value proposition; seek opportunities to increase

membership value and member satisfaction Identify and research potential new membership groups and/or communities that fit our target

audience of subdivisions government

Supporting Projects/Activities Completed in FY13: Welcomed 14 new members to the MOREnet consortium Grew FFS revenue by more than 40% during FY13 Develop a targeted approach to private and parochial school outreach activities Developed an organized approach to reaching cities and counties; attended conferences and

meetings, presented overviews and published articles promoting our services and their value Developed and delivered Security roadshows focused on cyberbullying and security

awareness Researched and implemented the MOREnet Forum to encourage further communication

among member contacts and across member groups Supporting Projects/Goals Planned for FY14:

Website re-theme to improve presentation and information for visitors Continue to actively reach out to new markets including cities/counties, private and parochial

schools Actively follow up with members lost in FY11 and FY12 to reintroduce MOREnet and our

service offerings Focus on marketing and branding activities to align our messaging across all mediums and

product offerings Explore and define potential professional service offerings that can be derived from the

expertise of our staff and our ready access to resources/infrastructure Expand the relationship with the Regional Justice Information Service in St. Louis with direct

1 Gb fiber connection and 100M Internet – in process Expand the relationship with Missouri Highway Patrol to connect St. Louis County Police

Department to the State Data Center with 1 Gb of transport – in process Explore the relationship with the St. Louis Metropolitan Police Department to provide 1 Gb

of transport to the St Louis carrier hotel

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Strategic Goal #2: Develop greater-capacity, lower-cost connectivity options Tactical Objectives: Expand connectivity service offerings to reduce costs or improve connectivity for members who may

have limited options Explore partnerships with local or regional providers to improve existing or provide new services Enhance the value of the MOREnet network

Supporting Projects/Activities Completed in FY13: Developed Verizon 3G/4G Wireless Pilot service (solution works well for backup

connectivity, solution available in limited areas) Established timely review and addressing for sites where Ethernet is not currently an option;

exploring creative and alternative solutions Worked with University’s outside FCC legal counsel to draft Educational Broadband Service

(EBS) license leasing and assignment documents for lease or transfer of EBS license for shared usage with other MOREnet members

Worked on connectivity options with Mark Twain Telco in Northeast Missouri to make it easier for them to provide preferential pricing to MOREnet members in their service area

Created a managed inter-building connectivity service offering for members with multiple buildings. Connections can be leased circuits, wireless or fiber connections

Established a peering relationship and Memorandum of Understanding with Google Fiber in Kansas City

Supporting Projects/Goals Planned for FY14:

Optical Network Upgrade (implementation schedule crossed FY boundaries) Northern Loop Upgrade Pending in-district wireless services for Cameron, Seneca, Columbia, Marceline, and E.

Prairie Working with several regional fiber providers for access to fiber/wave services in

underserved parts of the state Design last mile solutions for Elsberry R-II, Osceola, St. Patricks (Rolla) Regional microwave last-mile solutions

Strategic Goal #3: Expand cloud service offerings Tactical Objectives: Enhance existing offerings to add features, lower costs or provide service level options Leverage existing infrastructure to host value-adding cloud services Contract with third-party solution providers to lower member costs or improve value

Supporting Projects/Activities Completed in FY13: Federated Identity System Developed and implemented a Managed Wireless Service Pilot for Libraries Researched IDS/IPS at the core; determined a local implementation was more appropriate Established the technical components for the Missouri Telehealth Network’s TLC Mom to

Baby Video Project Developed an RFP and award to offer members a more comprehensive hosted Email

Archiving solution using Gaggle Researched and developed Hosted Store and Stream service, implemented pilot, will

transition to production offering in FY14

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Researched Network Access Control (NAC) solutions and determined that most of these solutions are being integrated into more comprehensive managed wireless packages

Research Airwatch, a Mobile Device Management (MDM) software offering Launched K12 Research Project to select a district partner to develop a set of Student-

centered Learning services Launched 21st Century Library Transformation project to select a library partner to develop a

set of transformative services for member libraries Established a collaborative relationship with the Library of Douglas County, Colorado and

the Califa Group, a non-profit library consortium developing an eBook platform which enables the library to purchase content directly from a publisher while protecting copyrighted material

Researched and began development of a non-proprietary solution to eBooks and other electronic copyrighted content for member libraries. Gauged interest with over 50 libraries in a webinar; there is overwhelming interest in the project

Researched and evaluated PathSolutions Network Performance Manager, a network performance, diagnostic and monitoring tool

Worked with other national networking organizations to develop a design and pilot program to scale an existing national Federated Identity Management for colleges and universities to a set of policies and infrastructure which could work for much larger national K12 community

Digital Learning Environment (DLE) Worked with Raytown School District and Tyler SISK12 to increase integration between

their Student Information System and our Hosted Learning Management System Researched a more sophisticated open source LOR called Fedora Commons. Software

installed and under evaluation Researched a more sophisticated open source LMS called Canvas. Software installed and

under evaluation

Supporting Projects/Goals Planned for FY14: Digital Learning Environment (DLE)

Expand both the depth of integration between the SIS and the LMS and the number of SIS vendors who support integration with the LMS

Implement Fedora Commons Implement Single Sign On (SSO) within the Federated Identity Management framework

Actively exploring Web-based Inventory System Transition Managed Wireless service pilot to production service Rebid the hosted content filtering service Utilize special Quilt pricing to offer top-rated Mobile Device Management service at lower

cost to members Expand existing Disaster Recovery service to include training and consulting for MOREnet

members to fully and effectively utilize service Research mobile carrier contract arrangements and technical solutions to provide managed

wireless access and directed filtering solutions on K12, library and higher education campuses

Offer production eBook/electronic content service Research content repository services with robust meta data for video, content and other data

files

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Strategic Goal #4: Improve internal operations and processes Tactical Objectives: Identify and improve key internal process areas where efficiencies would produce greatest benefits to

members or MOREnet resources Encourage staff to identify and propose cost-saving, value-adding or quality-increasing improvements

to existing processes or service offerings Inspire creativity by encouraging groups to explore opportunities to establish greater levels of

autonomy, mastery and purpose

Supporting Projects/Activities Completed in FY13: Service costing activities to improve our cost allocation methodologies and tracking Accounting Software: Stopped the internal development of LISA and purchased SAGE

software instead Performance Management: Stopped use of Concert and implemented Halogen Created internal audit team and reports to ensure the data in our Customer Relationship

Management (CRM) system is complete and accurate Supporting Projects/Goals Planned for FY14:

CRM Data Fidelity Methodology, fiscal group to implement Help Desk triage to ensure frontline team is trained on new services and handles as many

inquiries as possible; reserving second tier groups for escalation Complete development of comprehensive onboarding process, complete with new contact

documentation Continue with service costing activities to further improve our methodologies and tracking Establish an effective project development process and ensure adoption and support across

the organization RECOMMENDED ACTION None ATTACHMENT(S) None

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