monitoring rural water services
TRANSCRIPT
Presentation Title1
Triple-SIRC, Netherlands
Harold LockwoodAguaconsult
Tunis, 26.03.2013
Monitoring Rural Water Services
Monitoring really does matter .….
“You can’t manage what you don’t measure”
Presentation Title3
Millennium development goal on safe drinking water reaches target early
2.75 billion people in rural areas now have access to an Improved water supply as defined by the Joint Monitoring Program
Presentation Title4
But too many people with an improved water supply receive a poor level of service
Monitoring service delivery
Monitoring has focused overwhelmingly on infrastructure and levels of coverage
Functionality – does the system work or not? – is just the tip of the iceberg
Presentation Title5
Monitoring water services to improve sustainability
1. Services delivered
2. Service providers
3. Service authority functions
Hand pumps in Ghana: headline non-functionality rates
Source: Triple-S Ghana, 2012
Comparing functionality with actual services delivered (CWSA norms)
Source: Triple-S Ghana, 2012
Presentation Title8
Monitoring rural water services goes far beyond just functionality
Quantity Quality Reliability Accessibility (Affordability)
Community service providers (operators) also perform poorly
Source: Triple-S Ghana, 2012
Presentation Title10
Monitoring service provider performance
Technical Financial Management Community
organisation Governance
Presentation Title11
Monitoring service authority functions
Technical support to (community) operators Monitoring /oversight – regulation Bye-laws and letting contracts Financial and infrastructure planning
Presentation Title12
SIASAR – Central America region 3 countries with World Bank support
Presentation Title13
“Weighing a pig doesn’t make it any fatter”
Monitoring is all about improving performance from local to national levels
End goal is to improveimpact and sustainability
Historic trending
Benchmarking
Thematic analysis
Informed decisions
Aids sector learning
Monitoring to improve performance
Triple-Shttp://www.waterservicesthatlast.org/
Ghana datahttp://www.waterservicesthatlast.org/index.php/Countries/G
hana-Triple-S-initiative/Publications
Thank you
IRC, NetherlandsAguaconsult, UK