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Momentum Corporate Partnership ConnectProduct SolutionsNovember 2018
For more information please visit http://www.momentumpartnershipconnect.co.za/
For discussion
Outcome-based
investingDisability Smart
Counsel
FundsAtWorkDigital
transformation and client
experience
Multiply for Corporates
Regulatory changes
Clients insights
Advisers / consultants
Data analytics
Pricing and sustainability
What we look at when we do our regular product reviews
Default Retirement Regulations
For discussion
Disability Smart Counsel
FundsAtWork
Digital transformation
and client experience
Multiply for Corporates
Outcome-based investing
Outcome-based investing
Birthday risk?
Sustainable performance
Optimised risk measures
Outcome-based investingMomentum Investments
Returns relative to competitorsfor the period to 30 September 2018
Multi-manager portfolios One year Three years Five years
Momentum Enhanced Factor 7 5.0% 7.8% 9.6%
Momentum Classic Factor 7 5.2% 8.2% 9.9%
Alexander Forbes Investments High Equity 4.2% 7.1% 8.3%
SMM 70 (Sanlam) 3.7% 6.3% 7.8%
Sygnia Signature 70 Fund 5.1% 6.5% 10.2%
• Returns are annualised for periods greater than 12 months• Source: Alexander Forbes Multi Manager Final Survey and Alexander Forbes Manager Watch (selected) as at September 2018
Risk measures for Enhanced Factor 7Momentum InvestmentsMaximum drawdowns Information ratio
Hit ratio Shortfall
Enhanced Classic
Portfolio -10.26% -11.10%
Benchmark -13.36% -13.36%
Enhanced Classic
Portfolio 89.00% 81.80%
Benchmark 76.40% 76.40%
Enhanced Classic
Portfolio 1.63 1.81
Benchmark 1.67 1.67
Enhanced Classic
Portfolio 0.11% 0.44%
Benchmark 0.24% 0.24%
You’d recommend it to your mother.
Momentum Smooth-Edge Fund
Momentum Smooth-Edge Fund: asset allocation
Investment style Allocation
Passive 60.5%
Smart-Beta / Enhanced Indexing 22.0%
Active 17.5%
Up to 33% less in capital charges
100% capital guarantee on benefit payments
Targets CPI + 4 net of all fees and charges
Momentum Smooth-Edge Fund: fees and charges
Requirement: R25m assets under management
• 0.25%
Investment management fee Underlying asset charges
• Capital charge: 0.60%• Asset management fees: 0.14%• Performance fees: none
* Total Cost: 0.99%
Empowered Smooth Growth Fund
Low risk portfolio
100% capital guarantee on benefit payments
High performance BEE asset management team with a proven track record
Criteria Minimum requirement Current score
Black shareholding (look through basis) More than 50% 58%
Black management, portfolio management and analyst More than 40% 49%
Black procurement More than 50% 51%
Empowered Smooth Growth Fund
First empowered smooth bonus solution in the market that offers 100% capital guarantee
Robust portfolio construction and asset manager selection process
Momentum Investment’s outcome-based investing philosophy
Empowerment criteria applied to local assets – derived from DTI’s B-BBEE scorecard
Empowered Smooth Growth Fund:Fees and charges
• 0.35% of the first R50m• 0.25% on the excess i.e.
above R50m
Policy fee Underlying asset charges
• Capital charge: 0.90%• Asset management fees:0.30%• Performance fees: only paid on
the ‘local alternatives’ (1.25% of the portfolio)
For discussion
Smart Counsel
FundsAtWork
Digital transformation
and client experience
Multiply for Corporates
Outcome-based investing Disability
Disability
DisabilityWellness Care Centre
Benefits paid out for 6 500 people with disabilities last year
R376.5m benefits paid out for people with permanent disabilities last year
Momentum provides disability benefits to70% of all mining schemes in South Africa
Momentum provides risk benefits to 5 800 employers and over1.4m employees
As per the 2016 Swiss Re Group Volumes survey: Momentum is the largest lump sum disability and critical illness provider (39%) and 2nd largest income disability benefit provider (24%) in South Africa
Disability: what our clients say
Employers need to balance affordability with meeting needs
Members don’t think they are likely to become disabled
Members don’t anticipate the financial impact
Some employers find it onerous to keep members on payroll
Dependencies on external parties cause delays which are stressful for all
Difficulty in completing forms, multiple points of contact
Claimants prefer human contact
We need to keep the product simple and educate members on their benefits
Reimagining disability
Introduced a ‘more efficient structure at a lower cost’
More affordable 1
More equitable 2
Simpler3
Customised to meet specific needs
4
Disability benefits are
Reimagining disability
Income benefits are calculated as % of net insurance salary
Daily life adapter1
Permanent income booster
2
Additional benefits
Critical top-up3
Cash assistance benefit
4
Point-to-point service5
Online claim submission via employer portal
6
For discussion
FundsAtWork
Digital transformation
and client experience
Multiply for Corporates
Outcome-based investing Disability Smart
Counsel
Smart Counsel
Smart Counsel
Default investment portfolio(s)
Default in-fund preservation option
Default annuity strategy
Any other benefit or option available
Telephonic servicewith qualified benefit counsellors
Annual member conference for members in Gauteng, Durban, Cape Town
Digitalengagement
An omni-channel approach to give everyone access in a cost effective manner
Leads generation
for the intermediary
Available for our umbrella
fund, investments and annuity
clients
For discussion
Smart Counsel
Digital transformation
and client experience
Multiply for Corporates
Outcome-based investing Disability
FundsAtWork
FundsAtWork
2018 Imbasa Yegolide awards
2017 Loeries
2018 Loeries2 0 1 8AWAR D W IN N ER
2017 FIA Award
2016 FIA Award
2016 Imbasa Yegolide awards
2016 South African Customer Satisfaction Index (Sacsi)
2015 PMR awards
Silent Generation
1928 - 1945Baby Boomers
1946 - 1964Generation X
1965 - 1980Generation Y (Millennials)
1981 - 1996Generation ZAfter 1996
FundsAtWork: one size does not fit all
Clientengagement
Savings & investment
Insurance
FundsAtWork: product enhancements
Default annuity strategy• Golden Income With-Profit Annuity• Golden Living Annuity
Smart Counsel
Momentum Smooth-Edge Fund
Default Investment Portfolio• Momentum Classic Lifestages
Lifestage Defender building block• From CPI+3% to CPI+4%
Customisable lifestage solutions• Provider option• R5m assets
Family Protector education benefit• Education support
For discussion
Smart Counsel
FundsAtWorkMultiply for Corporates
Outcome-based investing Disability
Digital transformation
and client experience
Solving through digital transformation
Lost in translation
Wrong time, wrong place wrong format
Just go with the status quo
Trust me, it’s personal
The evolution of me
Smart Solutions
Smart Underwriting
Smart Exits
Smart Retirements
Smart Onboarding*
Momentum App
*Coming soon
Client experience and digital adoption
86% of FundsAtWork clients use the employer portal
54% of withdrawal claims are notified through digital channels
Call hold time:• Average 14.86 seconds• SLA 20 seconds
Lost call rate:• 1.64% (September 2018)• Improvement from 12.3%
in July 2017 Smart Exits
preservation:
5X higher than the average
“Very informative and allows you to think of the future and plan accordingly.”
“The questions asked made a person really think of what you are currently putting into the pension fund and what to expect later on.”
The overall experience was very thought provoking and stimulating.”
“The information relayed encouraged participation in a user friendly manner... it’s a reality check.”
“This is a really cool tool and I hope all of our clients make use of it, because it could really add value to their lives.”
Smart Retirements
Employer / HR“Prefer this process to the old paper based forms…”“Saves me time with less paperwork”“So simple that training isn’t really required”
Smart Exits
Members“… makes you think about tomorrow”“I reduced my cash amount when I saw the tax”“This process is so efficient”“It changed my mind towards saving my funds”“Easy to read, understand, click”“End to end messaging was clear”
Advisers and consultants“It’s better for the member and makes the tax implications clear”“Training isn’t necessary”
Smart Underwriting
“I just want to say that I am so happy that this is how the underwriting is now being done – so much more efficient!”
Adviser from Cape Town, 5 June 2018
“Well done with the Smart underwriting. It works well. Two more [members] for Smart please.”
Adviser from Cape Town, 25 May 2018
“Hierdie werk soos ‘n bom! Well done aan wie ookal besluit het om dit so te doen.”
Adviser from Pretoria, 25 July 2018
For discussion
Smart Counsel
FundsAtWork
Digital transformation
and client experience
Outcome-based investing Disability
Multiply for Corporates
Bringing it all together for the employer
Increased points for group insurance products
New engagement activities
Simplified workplace safety assessment
Lead fee for the intermediary R1 000
Discussed
Outcome-based
investingDisability Smart
Counsel
FundsAtWorkDigital
transformation and client
experience
Multiply for Corporates