Mollie Dee DavisPO Box 2121

Frisco, Texas 75034972-965-4124

wagstowithers@hotmail.com

Summary of Qualifications

Exceptionally organized Strong work ethics Excellent customer service, documentation and coordination skills Ability to meet deadlines Team player and willingness to learn and take on new objectives Need minimal supervision Proficiency in Microsoft Word, Excel, Outlook, AS 400, Encompass and Right Fax

Professional Experience

Loan Service Specialist I Bank of America 2/10-4/16

Qualified Assumptions…. Processor: Review the packages for complete application, up to date paystubs, W2’s, bank statements and reviewed credit reports.

Depending on what type of assumptions: review divorce decree determining who was awarded the property and verified child support/alimony if applicable. Estate of: Requested living wills and trust documents

Daily contact over the phone or email Requested missing items from packages Making sure all qualified assumptions applications were signed and completed,

stack the files, printing all faxes from RightFax and dispersed trailing documents to the files

Mail Support Desk…Opened all incoming mail for CEMA, Partial Release and Qualified Assumptions

Maintained spreadsheets of incoming mail and checks received Prepared Daily deposits Requested refunds and returned refund checks to borrowers/investors Mailed Qualified Assumption packages to borrowers as requested and

maintained spreadsheets of all correspondence

CEMA Department…Managed new orders from our bailee attorneys in New York and initiated completion of multiple cases

Answered customer service calls and calls from baileeattorney regarding status as well as all emails

Received and matched missing items to files as well as match collateral files Verified all signatures and notaries on all legal documents Shipped completed processed files to our bailee attorneys Maintained various spreadsheets

Partial Release Department…. Opened new orders and determined which items were missing as well as stacked files for our processors

Maintained a spreadsheet of missing items and prepared follow-up on missing items to borrowers/investors

Answered incoming calls for status

Receptionist Rena Tarbet Cancer Center 3/09-7/09

Patient check-in Collection of co-pays Readied patient charts for current visit Generated new patient charts Answered incoming calls and directed them to the appropriate party Set and changed appointments for patients Followed up with patients Per doctors request, conference in other doctors for consultations

Loan Processor First Source Capital Mortgage, Inc. 4/02-5/08

Interface with clients, investors and loan officers Review of required loan documents prior to closing Pull credit bureau reports Verify assets, employment and liabilities Request and review appraisals Package and ship completed loan files Pull Loan Prospector and Desktop Underwriting findings for review

Loan Processor /Funder-Auditor CitiFinancial 11/97-4/02

Review all required loan documents before closing/funding Prepared check disbursements to customers and creditors Review all closed loan documents for compliance adherence Prepared findings reports Made recommendations for quality assurance