Modernising Provider Referrals and Payments

Provision Forum

3rd June 2009

Modernising Provider Referrals and Payments

What is PRaP?

• A single DWP system for commercial employment provision

• Accessed securely - authentication via Government Gateway

• Automated transfer of information between DWP and its Prime Providers

• A new way to work together

Modernising Provider Referrals and Payments

When will it happen?

• Staged implementation

• Starts with FND 1st phase in October 2009

• Followed by new and re-contracted provision

Modernising Provider Referrals and Payments

Progress Update

• Provider Sub-group – December 2008

• Provider Consultation Sub-group – April 2009

• Main development phase complete – May 2009

• FND Preferred Bidder Event – June 2009

• Testing underway

Modernising Provider Referrals and Payments

PRaP Process Overview

• Integrated IT from referrals to payments

• All interaction is with the Prime Provider

• Daily payments

• Daily updates

Modernising Provider Referrals and Payments

What’s Different?

• No SL2

• Quicker access to customers

• Operational Management Information

• Automated payment claim

• Swift payment

Modernising Provider Referrals and Payments

PRaP Operational Information

• Up-to-date performance data

• DWP and Providers can ‘sing from the same hymn sheet’ about

- customer progression

- bottlenecks

- payments

Modernising Provider Referrals and Payments

PRaP Shared Benefits

• A simple, more secure, automated system

• Quicker response times

• Common data

• Concentrate more time on helping customers – our REAL job

Modernising Provider Referrals and Payments

The Science Bit

LMS

RMCIS

ProviderSecure access

Remittance

PRaP Operational Support Team

PRaP

PA

Help Line

Modernising Provider Referrals and Payments

How do I get my referrals?

Modernising Provider Referrals and Payments

How do I report customer progress?

Modernising Provider Referrals and Payments

How do I claim?

Modernising Provider Referrals and Payments

PRaP Security

• Providers will only be able to see their own data

• Providers won’t be able to access PRaP unless they meet DWP security standards :

- go-live and

- live-running

• We’ll help you understand and meet those standards

Modernising Provider Referrals and Payments

PRaP Security Approach• Establish

- Plans

- Policies

- Procedures

- Evidence

• Monitor- controls

- compliance

- risk management

• Assure- capability from the start

- continues throughout

- risk awareness