mobile technologies for libraries

Mobile Technologies for LibrariesMobile Technologies for Libraries

Joan K. LippincottCoalition for Networked Information

CNI Fall 2008 Meeting

Joan K. LippincottCoalition for Networked Information

CNI Fall 2008 Meeting

Mobile Technologies, Mobile UsersMobile Technologies, Mobile Users

OverviewContent for mobile devicesTools and services for mobile usersImplications for physical environmentsPlanning processFeedback, examples, discussion

OverviewContent for mobile devicesTools and services for mobile usersImplications for physical environmentsPlanning processFeedback, examples, discussion

Mobile Devices are Well-established in Teaching & LearningMobile Devices are Well-established in Teaching & Learning

Ipods for language learninghttp://www.flickr.com/photos/cogdog/2733714099/

Ipods for language learninghttp://www.flickr.com/photos/cogdog/2733714099/

Mobile Devices and Itunes U.Mobile Devices and Itunes U.

I-tunes U. for lecture capture, etc.

I-tunes U. for lecture capture, etc.

University of Tennessee - ClickersUniversity of Tennessee - Clickers

Clickers -student response systems for large STEM courses

Clickers -student response systems for large STEM courses

Mobile Devices for Everyday UseMobile Devices for Everyday Use

“Just a typical college campus” http://www.flickr.com/photos/partsnpieces/445581635/

“What’s in my bag?” http://www.flickr.com/photos/luchilu/378429678/

“Just a typical college campus” http://www.flickr.com/photos/partsnpieces/445581635/

“What’s in my bag?” http://www.flickr.com/photos/luchilu/378429678/

Small Devices Used for a Range of ActivitiesSmall Devices Used for a Range of Activities“Aaron Swartz - who at the age of 21, hasalready helped create RSS (that was in his early teens), published a couple of computer-science papers, and developed Infogami, a system enabling his digitally clueless elders to set up their own websites (is working on a new project)…I recently sent him a number of questions…Some of his answers were, it seems, typed intoa mobile phone.”Scott McLemee, Inside Higher Education, August 8. 2007 http://insidehighered.com/views/2007/08/08/mclemee

Students are ConnectedStudents are Connected

73.7% of respondents own a laptopRespondents spend an average of 18 hours/wk using an electronic device

73.7% of respondents own a laptopRespondents spend an average of 18 hours/wk using an electronic device

The ECAR Study of Undergraduate Students and Information Technology, 2008

Students are ConnectedStudents are Connected

More than half own 4 or 5 of the following:

Computer (desktop and/or laptop)Digital cameraMusic/video deviceGame deviceWireless hubPDASmart phone

More than half own 4 or 5 of the following:

Computer (desktop and/or laptop)Digital cameraMusic/video deviceGame deviceWireless hubPDASmart phone

The ECAR Study of Undergraduate Students and Information Technology, 2008

Students and MobilesStudents and Mobiles

70% of 11-year-olds in the UK own a mobile phoneOn average teenagers send or receive 9.6 text messages/dayThe Mobile Life Youth Report 2006 http://www.mobilelife2007.co.uk

70% of 11-year-olds in the UK own a mobile phoneOn average teenagers send or receive 9.6 text messages/dayThe Mobile Life Youth Report 2006 http://www.mobilelife2007.co.uk

Students use their devicesStudents use their devices

Harvard Medical School survey of students 2007

52% own a PDAApplication with most use: reference info with 26% of respondents; only 6% subscribe to podcasts

As reported in “Waiting on the Wave,” Campus Technology, March 2007 http://campustechnology.com/articles/452441

Harvard Medical School survey of students 2007

52% own a PDAApplication with most use: reference info with 26% of respondents; only 6% subscribe to podcasts

As reported in “Waiting on the Wave,” Campus Technology, March 2007 http://campustechnology.com/articles/452441

Effective Digital Learners Effective Digital Learners

Use mobile phones, laptops, and PDAs to support their learningUse software to create, manipulate, and present contentSeek peer support via informal networks of family and friends by using e-mail, texting, chat, and Skype, “an underworld of communication and information-sharing invisible to tutors”JISC. In Their Own Words, 2007

Use mobile phones, laptops, and PDAs to support their learningUse software to create, manipulate, and present contentSeek peer support via informal networks of family and friends by using e-mail, texting, chat, and Skype, “an underworld of communication and information-sharing invisible to tutors”JISC. In Their Own Words, 2007

They are attached to their devicesThey are attached to their devices“Many speak of their personal devices asindividualised learning environments which, ifpossible, go everywhere with them. As a result, they express a need to integrate personal technologieswith institutionally based systems - for example downloading podcasts onto a palmtop or uploading work from a storage device, such as a USB memory stick,to an institutionally based computer - to providea seamless flow of study…Not being able to do socauses them frustration.”JISC. In Their Own Words, 2007

What do you know about YOUR user population?What do you know about YOUR user population?

Use existing survey dataConsult with other institutional units about what data they collect and how you can partnerSupplement quantitative data with qualitative data

Focus groupsInterviewsObservation/field studies

Use existing survey dataConsult with other institutional units about what data they collect and how you can partnerSupplement quantitative data with qualitative data

Focus groupsInterviewsObservation/field studies

…And What about Libraries? …And What about Libraries?

ContentTools and ServicesEnvironments

ContentTools and ServicesEnvironments

Mobile Library UsersMobile Library Users

Distance education studentsBlended learning studentsLearners or faculty in the fieldLearners or faculty on distant campusesLearners using mobile devices in the classroomLearners using mobile devices for learning activities outside of the classroom

Distance education studentsBlended learning studentsLearners or faculty in the fieldLearners or faculty on distant campusesLearners using mobile devices in the classroomLearners using mobile devices for learning activities outside of the classroom

Mobile devicesMobile devices

Mobile phones/smart phonesPDAsClickers/Personal Response SystemsIPods, MP3 players, camerasLaptops/notebook computersThe next device…smart pens?

Mobile phones/smart phonesPDAsClickers/Personal Response SystemsIPods, MP3 players, camerasLaptops/notebook computersThe next device…smart pens?

Livescribe’s SmartpenLivescribe’s Smartpen

Smartpen and special paperTap on notes and hear audio recordingUpload your drawings and notes to PCwww.livescribe.com

Smartpen and special paperTap on notes and hear audio recordingUpload your drawings and notes to PCwww.livescribe.com

“Ironically, the big behavior changemay be to get this youngergeneration to pick up thisunfamiliar instrument called the pen.”Paul Saffo quoted in NYT May 30, 2007

Mobilizing ContentMobilizing Content

Reference sourcesMonographs - KindleLibrary or university instructional contentResearch-generated content (from the field)Exhibit content

Reference sourcesMonographs - KindleLibrary or university instructional contentResearch-generated content (from the field)Exhibit content

Reference Content -U. Alberta Library’s PDA ZoneReference Content -U. Alberta Library’s PDA Zone

Reference Works Linked to Language Learning?Reference Works Linked to Language Learning?

Use Nokia cellphones for English lessons & test prepBuy phone with educational programs installed or download programswww.koolearn.com

Use Nokia cellphones for English lessons & test prepBuy phone with educational programs installed or download programswww.koolearn.com

What Reference Resources Could Assist the Northwestern U. Journalism School Students?

What Reference Resources Could Assist the Northwestern U. Journalism School Students?

“At a time when newspaper readership is steadily declining and many readers arebouncing from blogs to Internet video to gettheir news, the new approach will send studentreporters out into the field with video iPodsand digital camcorders, as well as spiralnotebooks.”Chronicle of Higher Education, July 20. 2007http://chronicle.com/daily/2007/07/2007072002n.htm

Monograph Lending - KindlesMonograph Lending - Kindles

I am the Access Services Librarian at the Universityof Nebraska – Omaha, and as such, responsible for Circulation services. In March we purchased five Kindles as an experiment for a faster means of delivering Interlibrary Loan requests. Instead of waiting days, a book request can be filled in a matter of minutes. In May we expanded this service to include popular fiction titles, something our patrons have asked for, but as a research library, a collection area with relatively few choices. This service has been even more popular than Interlibrary Loan and we ordered three more Kindles… — Joyce Neujahr Aug 26, 10:34 AM Wired Campus, CHE

Arizona State U. Library ChannelArizona State U. Library Channel

Faculty-student field projectsFaculty-student field projects

Place-linked Content for Mobile DevicesPlace-linked Content for Mobile Devices

At the NEH’s Office of Digital Humanities, staff arepursuing interest in mobile technologies that can be usedin museums and historical places and that deliver“scans of primary documents, audio-visual materials,and scholarly analysis to enhance [one’s] understandingof the site.”http://www.neh.gov/ODH/ODHUpdate/tabid/108/EntryID/72/Default.aspx

IR Content for Mobile DevicesIR Content for Mobile Devices

Image files of plant species, diseasesLocal or campus history materialsLectures or performances given on campusOther examples…

Image files of plant species, diseasesLocal or campus history materialsLectures or performances given on campusOther examples…

Mobilizing Tools and ServicesMobilizing Tools and Services

CatalogsLibrary web pages

Content for mobile devices - hours, patron records, equipment availability, podcasts

RFID in the stacksItem informationRecommender information

New types of aids for instruction

CatalogsLibrary web pages

Content for mobile devices - hours, patron records, equipment availability, podcasts

RFID in the stacksItem informationRecommender information

New types of aids for instruction

NCSU CatalogWSNCSU CatalogWS

Library catalog as a “versatile discovery platform”Data source for MobiLIB - catalog interface optimized for mobile deviceshttp://www.lib.ncsu.edu/dli/projects/catalogws/

Library catalog as a “versatile discovery platform”Data source for MobiLIB - catalog interface optimized for mobile deviceshttp://www.lib.ncsu.edu/dli/projects/catalogws/

OCLC WorldCat on IPhoneOCLC WorldCat on IPhone

Look up itemsFind library near youCitation styles for items

Look up itemsFind library near youCitation styles for items

Mobilizing servicesMobilizing services

ReferenceChat, IM, phone

Training users on devicesInformation literacy

Tutorials on finding journal articles, evaluating Internet resources, etc. configured for Ipods, Smartphones, etc.

ReferenceChat, IM, phone

Training users on devicesInformation literacy

Tutorials on finding journal articles, evaluating Internet resources, etc. configured for Ipods, Smartphones, etc.

Mobilizing servicesMobilizing services

Targeting user groupsStudents at a distance or abroadField-based studentsStudents in professional programs, e.g. health sciences, education, social work, journalism

Targeting user groupsStudents at a distance or abroadField-based studentsStudents in professional programs, e.g. health sciences, education, social work, journalism

Mobilizing environmentsMobilizing environments

Equipment loan desksSpaces for re-chargingDemonstration/experimental spacesSpaces for collaboration and development of digital contentConnecting with othersTeaching spacesSpaces for content display

Equipment loan desksSpaces for re-chargingDemonstration/experimental spacesSpaces for collaboration and development of digital contentConnecting with othersTeaching spacesSpaces for content display

Cornell Mann LibraryCornell Mann Library

Laptop Lending Robert Gordon U. ( Scotland)Laptop Lending Robert Gordon U. ( Scotland)

Re-charging Lockers at Montesquieu Learning CentreRe-charging Lockers at Montesquieu Learning Centre

Open University Library DigiLabOpen University Library DigiLab

U. Mass. Amherst Learning CommonsU. Mass. Amherst Learning Commons

Weigle Information Commons UPennWeigle Information Commons UPenn

U. Delaware Student Multi-media Design Center U. Delaware Student Multi-media Design Center

Georgia TechPractice Presentation RoomGeorgia TechPractice Presentation Room

U. Birmingham Skype set-upU. Birmingham Skype set-up

U. Washington VideoconferencingU. Washington Videoconferencing

http://www.libraryteachingspace.org/http://www.libraryteachingspace.org/

NCSU Learning Commons eBoardsNCSU Learning Commons eBoards

Information DisplaysInformation Displays

Learning Grid, U. Warwick http://www.flickr.com/photos/jiscinfonet/146842841/Learning Grid, U. Warwick http://www.flickr.com/photos/jiscinfonet/146842841/

Even more issues…Even more issues…

AuthenticationPrivacyTheft and leakage of confidential or licensed informationStandard platformsMobile devices and cheating…

AuthenticationPrivacyTheft and leakage of confidential or licensed informationStandard platformsMobile devices and cheating…

Library PlanningLibrary Planning

Address:Licensing information products for mobile devicesHosting or pointing to institutional content for mobile devices

– Preserving new content types and formats

– Providing instruction on devices as well as access to content

– Providing space for new equipment

Address:Licensing information products for mobile devicesHosting or pointing to institutional content for mobile devices

– Preserving new content types and formats

– Providing instruction on devices as well as access to content

– Providing space for new equipment

Campus-wide PlanningCampus-wide Planning

• Mobile Learning Task Force, study group– Identify stakeholders and partners– Determine what you are trying to

accomplish– Survey the uptake of mobile devices by

sector– Target audiences for specific

content/services– Identify resources needed and potential

funding– Develop an assessment plan

• Mobile Learning Task Force, study group– Identify stakeholders and partners– Determine what you are trying to

accomplish– Survey the uptake of mobile devices by

sector– Target audiences for specific

content/services– Identify resources needed and potential

funding– Develop an assessment plan

“Whoever said ‘you can’t take it with you’is sooo twentieth century!”

Heard on National Public Radio, 8/23/07

Why Focus on Mobile Content and Services?Why Focus on Mobile Content and Services?

• Shift in how our clientele work and use information

• Library interests intertwined with other campus units making decisions on mobile content and technology

• Consider strategic value of orienting some content and services to mobile devices

• Shift in how our clientele work and use information

• Library interests intertwined with other campus units making decisions on mobile content and technology

• Consider strategic value of orienting some content and services to mobile devices

ConclusionConclusion

• Your examples…• Feedback• Discussion• Q&A

• Your examples…• Feedback• Discussion• Q&A

CreditsCredits

• Photos include web captures, photos from my collection and some supplied to me by:

– North Carolina State U.– U. Massachusetts Amherst– U. Delaware

• All photos used from Flickr have Creative Commons licenses

• With thanks!

• Photos include web captures, photos from my collection and some supplied to me by:

– North Carolina State U.– U. Massachusetts Amherst– U. Delaware

• All photos used from Flickr have Creative Commons licenses

• With thanks!

ResourcesResources

http://web.simmons.edu/~fox/pda/

PDAs, Handhelds, and Mobile Technologies in LibrariesMegan Fox, Simmons College Library

On the Move with the Mobile Web. Ellyssa Kroski. Library Technology Reports, vol. 44, no. 5, ALA, 2006.

Contact: [email protected]

M-Libraries: Libraries on the Move to Provide Virtual Access.Edited by Gil Needham and Mohamed AllyLondon: Facet Publishing, 2008

M-Learning and Mobility - ELI webpageshttp://www.educause.edu/M%2DLearningandMobility/12397

mobile technologies for libraries

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