FIRST SCREENIn 1929, we were introduced to the “First Screen”

Still today, Television advertising is a tremendously effective way to market

Second Screen• In 1992 the world was introduced to the “browser”

featuring 26 live web pages.• Second Screen was born.• This has been the fastest growing and in most cases,

most cost effective form of marketing for businesses ... until now ...

Third Screen2008 saw the evolution of the “Third Screen”

Immediately, 87% of American homes had at least one mobile web capable device in them including:

o Mobile phones, iPads, iPods, Nintendo DS, Mini Notebooks, etc

With a new screen brings new ways to

market

Always on, always available

Mobile provides a means for brands to engage their consumers! 

Which not only builds brand equity but also refreshes their relationship with their customers.

• SMS Text Message Marketing

• Mobile Applications• Mobile Gaming• Mobile Web Sites• Bluetooth Proximity and Wifi

Mobile MarketingTechniques• Mobile Search

• Location Based Services• QR/2D Barcodes• 3D/Augmented Reality• Mobile Video 

Mobile Marketing is for your 20 percenters

(the 20% of your customers that spend 80% of the money)Mobile is an OPT IN ONLY channel

Subscriber based opt in database marketingBest practices provided by mobile marketing association 

SMS is the workhorse of

mobile marketing

Text Message Marketing Methods

• Text to Vote• Text to Win• Text to Screen• Mobile Alerts• Reminders

• URL/Link Delivery• Application Download• Mobile Coupons• Mobile Donation• Mobile Business Cards

QR CodesEvery business has the ability to use a QR Code in some fashion

QR Codes can send customer to:• Mobile landing page• Video• Your social media sites• Map to your business• Exclusive coupons, discounts, or

giveaways• Customer feedback form or email

Is your business mobile friendly?

• Can your consumers connect with you anytime anywhere?• By 2013, more people will access the internet via a mobile

device than through a PC (Forrester Research)• Today 1 in 7 Google searches originate from a mobile device

o Google estimates 1 in 4 searches will originate from a mobile device in 2012

• 43% of Americans own a smart phone o (82.5 million users)

Currently Less than 10% of web sites are mobile

friendlyIf you have a Web site, you’re already in the mobile world — and the chances are you’re making a terrible impression on your audience.

Traditional web sites have WAY TOO MUCH content!Smart Phones have different browsers and screen sizes

Mobile users need quick answers and bite-sized content in easy-to-digest formats (e.g. video/audio vs. text)

First Develop a Mobile Strategy

• What do your customers or potential customers need from you when mobile?

• B2B Mobile differs from B2C Mobile because it is driven by efficiency rather than entertainment

• You must strive to make their work related activities BETTER, FASTER & EASIER. 

Once you have created a plan to take your web site mobile, you must decide:To create a simple mobile version of your site in HTML 

ORGet more advanced and create a mobile web app using advanced

languages like HTML5 or JQuery

 

Decision time

Either way, you MUST include browser detection and redirect as part of your mobile web

strategy.That means that when a user visits your MAIN WEB SITE with a mobile

device, they will automatically be redirected to a mobile friendly web experience.

Real Estate• Listing and neighborhood Info• Immediate Lead generation• Click to call• Mobile Virtual Tours• Maps/Directions• Mobile Business Cards

How can mobile marketing benefit real estate? • A condo community located a few blocks from a high traffic shopping

center has QR Codes on mall signage with a video tour and a call to action to visit the sales office for limited time incentives

• A community that is in pre-Grand Opening has a QR Code on a sign so people driving by can register for more information on-site, right from their phone

• An ad placed in a locally distributed real estate magazine with a QR Code link to a map to your sales office

• A QR code placed on an a-frame directing potential buyers from events, entertainment venues, even your competitor

Benefits:• More Listing, faster• Capture more real time leads• Information - 24/7 availability to clients• No More Flyers - Save money on printing costs

and spend more time on more productive activities.

• Differentiation - Be state of the art• Immediate response

• Cushman Wakefield Toronto is using SMS to support a dialogue with prospects, but is using the initial contact as an opportunity to invite consumers to opt-in and receive messages about similar listings that come on the market

• “We are expecting to not only increase the number of leads on a property, but also generate more qualified leads in the process, we are making the buying process easier for our prospects, while at the same time delivering a tool that will help our listing agents.”  Brad Dugard, director of Corporate Communications, Cushman Wakefield, Toronto

Case Study

• Potential clients and agents can send a property-unique code via text message and instantly receive listing information for a property, directly to their mobile device

• Prospects can also elect to be contacted by the property’s listing agent, who will then be notified by an automated email, which provides contact details for the prospect

• Buyers searching for a certain type of property also have the option to opt-in and receive SMS alerts about properties that meet their interests

• Mobile approach offers the company insight into its consumer’s buying behaviors, which yields a more targeted approach to serving consumer needs

Case Study

Coldwell Banker used mobile campaign for over half of their listings in Pittsburgh Each sign had a unique house code that individuals can text in to get • specific information about the house • a link to a mobile Website • a way to text in for an agent to contact them

Case Study

• Coldwell is expanding to more properties• “Our company is focused on the highest level of customer service,

we work hard to ensure that our sales associates have superior services and technology to meet the needs of our clients.  This technology gives buyers immediate and comprehensive information about our listings in a very convenient way, and gives our sellers a truly competitive edge in attracting potential buyers.”

Case Study

Resultso Individuals want to use mobile to

browse homes and be more in control of the home buying process, as expected, but they still text in AGENT to have an agent call them, so using mobile does not tremendously cut into the role of the real estate agent

Case Study

Your pitch and pricing here

• A = $• B = $• C = $• D = $