mobile learning: current status, examples, challenges
TRANSCRIPT
Mobile learning Current status, examples, development challenges
Video presentation for
IOTA Training Forum, Skopje, May 2014
Dr. Christoph Meier
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Agenda
› Importance of mobile devices
› What is mobile learning?
› Individuals: learning with mobile apps
› Organizations: 2 cases & development framework
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Who we are & what we do
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Corporate Learning
Strategy & Portfolio
Management
Learning Design
Learning Professionals
Learning Leadership
Learning Culture
Learning Value
Management
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Phase 1 Access to contents via mobile devices (notebooks, PDAs, smartphones, tablets)
Phase 2 Informal learning outside of the classroom
Phase 3 Learning by mobile learners
What is "mobile learning"?
Dr. Christoph Meier 5 09.05.2014
Source: Pachler, Bachmair, Cook & Kress (2009, S. 29 ff.), Specht & Ebner (2011)
Image sources: http://mashable.com/2011/09/14/high-tech-museums/ http://www.lifehacker.co.in/others/Do-Something-Personally-Rewarding-Not-Productive-for-Happy-Commutes/articleshow/33302533.cms
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Mobile learning: current status
Dr. Christoph Meier 6 09.05.2014
Source: ASTD Whitepaper "Going Mobile", 2013
47% of learning professionals interviewed use mobile devices for learning
Source: Towards Maturity, Mobile Learning at Work, 2013; N=500 L&D Professionals
proliferation of mobile devices as consumer items
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MOBILE LEARNING: INDIVIDUALS
Dr. Christoph Meier 7 09.05.2014
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The importance of mobile devices
Dr. Christoph Meier 8 09.05.2014
Source: TIME mobility poll in collaboration with QUALCOMM, August 2012
Wikipedia
Email Calendar
Podcasts
Newsreader
Image source: http://www.airsoftoutletnw.com/ condor-tactical-pants-ripstop-tactical-trousers-8
Community updates
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Goals & planning
Search & organize
Process & discuss
Design
Deliver
Observe & evaluate
Mindmaps, Office
documents
Google alerts, Newsreader,
Scoop.it, Communities (google+ etc.)
ASTD / CLO podcasts / webinars; Weblog;
Communities; Office
documents;
Office documents, Screencast recordings,
Weblog
LMS, Weblog,
Webservices
LMS, Social media
statistics
My personal learning environment
Dr. Christoph Meier 9 09.05.2014
Learning & developing knowledge Working & providing services
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My personal learning environment
Dr. Christoph Meier 10 09.05.2014
Web, Networks & Communities
Bookmarks + annotations + "read later"
RSS aggregation / newsreader
Content curation
Weblogging
App
App
App
App
Learning & developing knowledge Working & providing services Goals & planning
Search & organize
Process & discuss
Design
Deliver
Observe & evaluate
Mindmaps, Office
documents
Google alerts, Newsreader,
Scoop.it, Communities (google+ etc.)
ASTD / CLO podcasts / webinars; Weblog;
Communities; Office
documents;
Office documents, Screencast recordings,
Weblog
LMS, Weblog,
Webservices
LMS, Social media
statistics
seamless support for my activities (continue where I left off)
Apps (Yammer etc.)
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Mobile learning with apps Case Job profile Key challenge Learning scenario & apps employed Key benefit
1 Software developer
Keep up to date knowledge on programming languages
20-30' per day in train (commute)
Anki- Cards
• Quick access to contents
• Productive commute
2 Director of small enterprise
Professional education in parallel to day-to-day work
Reading & annotating course content;
iThoughts, iAnnotate • Device always at hand
• Contents aggregated
3 Student Preparing for exams
Organize content by subjects; set bookmarks; search; comment;
Good- Reader
• Device always at hand
• Contents aggregated
Dr. Christoph Meier 11 09.05.2014
Source: Willers, Tanja. (2013). Nutzungskonstellationen und Schlüsselfaktoren für das Lernen mit Mobile Apps. Duisburg: Master Thesis, Universität Duisburg-Essen. Abgerufen von http://publica.fraunhofer.de/documents/N-259772.html
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Apps for learning: territory to explore
Dr. Christoph Meier 12 09.05.2014
Source: http://langwitches.org/blog/wp-content/uploads/2011/12/iPadApps-DigitalLearningFarm.jpg
Source: http://learningapps.org/index.php?overview&s=&category=0&tool=
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MOBILE LEARNING: ORGANIZATIONS
Dr. Christoph Meier 13 09.05.2014
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Mobile learning in organizations: content
Dr. Christoph Meier 14 09.05.2014
Source: ASTD Whitepaper "Going Mobile", 2013
Source: T. Elkeles, Qualcomm, Mobile Learning: Trends & realities. February 03, 2014 http://www.worklearnmobile.org/media/
Source: Mobile Learning Research, D. Wentworth/Brandon Hall, CLO Webinar, 2014/03/14
http://de.slideshare.net/humancapitalmedia/the-evolution-ofmobilelearning
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Case 1: Lufthansa
› Cabin ~18'000 low technical affinity
› Technical services ~ 10'000 high technical affinity personal notebooks / tablets
› Cockpit ca. 6'000 training primarily in flight simulator
› Management personal notebooks / tablets / smartphones
Serious game for PC & tablet
Knowledge Nuggets (Video)
Skill Pills
Dr. Christoph Meier 15 09.05.2014
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Mobile content: Example
Dr. Christoph Meier 16 09.05.2014
Source: http://www.skillpill.com/
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Case 2: Xerox
L&D: From "Training" to "Learning"
› indivdual ownership for learning › integrate learning with work › knowledge sharing for mobile workforce › reduced time away from job for learning
Dr. Christoph Meier 17 09.05.2014
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XstreamVideo initiative: "Show – Share – Lead"
Show what you know Share with the community of workers Step forward & take the Lead
L&D CANNOT provide all the content needed by 140'000+ employees in specialized units L&D CAN support knowledge exchange by employees within and across units
Company reinventing itself
"The document company" ↓ › information services › business process services
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xerox XstreamVideo: user generated content
Dr. Christoph Meier 18 09.05.2014
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Smartphone interface Full feature interface for PC & tablet
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Mobile learning development framework
Dr. Christoph Meier 19 09.05.2014
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Connectivity
Channels
Devices Strategy
Content
User environment
1 2 3 4
4 = Optimized
1 = Starting out
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Case study Xerox: Details
Dr. Christoph Meier 20 09.05.2014
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Channels 3) Mobile access to LMS & LCMS
(not for WBT but for catalogues & performance support assets)
Devices 3) Focus on iPhone & iPad with
best effort for Android devices
Strategy 4) Systematically addressing informal
learning & the mobile worker (e.g. XstreamVideo platform);
Content 3) 1. User generated content
(short & informal); 2. L&D performance support; 3. Acquired content (e.g., Skillsoft Books 24x7 for mobile devices); 50%+ of eL-content ready for mobile
User environment 3) Content is accessible in different
versions with different devices;
1 2 3 4
4 = Optimized
1 = Starting out
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Mobile learning: challenges ahead
Dr. Christoph Meier 21 09.05.2014
Connectivity HOW will we provide safe connectivity everywhere?
Channels HOW will we integrate different information channels?
Devices WHAT are the devices that we want to support?
Strategy WHAT do we want to achieve for which target groups / audiences?
Content WHAT content do we want to generate and HOW?
User environment WHAT is the user environment that we envision for our users?
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Thank you for your attention!
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Dr. Christoph Meier swiss centre for innovations in learning (scil) Universität St.Gallen eMail: [email protected]
www.scil-blog.ch
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