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    Marketing Strategy

    Question paper

    Year: 2011

    Presented by

    Pratik Agawane M-11-01

    Neha Mitra M-11-32

    Roshni Nambiar M-11-34

    Aditya Parab M-11-36

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    Case Study: Assumptions and Facts

    Assumptions:

    Competitors of Colgate Palmolive are Oral-B, J&J reach, P&G Crest, Pepsodent and

    Aquafresh.

    They do not have many variants.

    They target only niche market who are concerned about oral health issues.

    The price of their products are related to that of competitors.

    Facts:

    Global leader in household and personal care products.

    Market share during the period December 2010-Nov 2011 was 52.5%. They have come up with oral health care products in order to create oral care

    awareness in rural and urban India.

    Colgate Palmolive products are into plaque removal and gum protection

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    Q1.What will be your marketing strategy as a Marketin

    Manager of Colgate-Palmolive?

    Niche/mainstream positioning Strategy:

    Niche by targeting consumers worried about gun diseases and plaque problem.

    Sales in mass merchandisers would decrease and hence, mainstream positioning.

    Product differentiation Strategy:

    Design and packaging of the products

    Eg: bristles of different lengths and of different colours

    Attractive packaging to gain customer attention

    Price differentiation Strategy:

    More qualities at or around the same price

    More qualities offered at no extra charge

    Place: Dentists, grocery stores, large retail stores and department stores

    Promotion:

    Advertise through commercials, magazine ads, radio ads to be placed in dentist offices,

    billboards

    Special coupons and rebates through their own products and food products

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    Q1.What role does Colgate Palmolive play in Oral Care

    market?

    Colgate-Palmolive was the global leader in oral

    care, with a dominant market share lead in

    toothpaste and a growing presence in

    toothbrushes.

    Oral care awareness in rural & urban India to

    build a bond with consumers.

    Colgate palmolive held the No.1 position in the

    world for the sale of oral care products by 1991.

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    Q1.What role does Colgate Palmolive play in Oral Care

    market?

    Research with the help of dental professional

    focus group and product usage tests.

    Partnership with Indian Dental Association(IDA), Oral Health Month, programmes like

    Colgates Bright Smiles

    Created demand in rural areas by low pricedsachets, rural van programmes, etc.

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    Q1. What are the Defensive techniques that they can

    adopt?

    Protect Market Share:

    Fortification Strategy:

    Tooth decay, plaque removal, bad breath, sensitive

    gums Rural: Ayurvedic toothpowder, sachets to buy in

    smaller lots

    Urban: products suiting to young generation,

    functional benefits Pricing and packaging customized on the basis of

    price points

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    Q1. What are the Defensive techniques that they can

    adopt?

    Protect Market Share:

    Counter Offensive Strategy:

    Oral-B- the dentists toothbrush Colgate can come up with tie-ups and rigorous

    advertisements- Recommended by Indian

    dentists

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    Q1.What are the distribution options for their products?

    Most important part of marketing is how a

    product will arrive from the seller to the buyer.

    Intensive Distribution: Indirect because consumers are spread

    throughout many geographical areas.

    82% of consumer purchases are unplanned.

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    Q1.What are the distribution options for their products?

    Drug Store: attract consumers with gum

    diseases, build-up high-end image

    Mass merchandiser: increase the per store shelfspace

    Food Store: position themselves where they can

    gain attention from consumers

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    Question No :6

    5 Steps Used in GE Matrix forAnalyzing Market Attractiveness &

    Business Attractiveness

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    Step 1: Planning out Objectives

    Determining the objectives and goals to be

    achieved after the analysis of the SBUs on GE

    matrix.

    Eg. To increase the turnover of LG by 8% this

    year, analyzing the product portfolio etc.

    To create determinants in which the analysis

    is to be carried out and setting the High- Low

    parameters.

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    Step 2: Determining the Factors of

    Market Attractiveness

    Factors Features

    Market Size $ 1350 billion

    Growth Rate 7.8%

    Industry Profitability 25%Margins 34% on average

    Market Diversity LED, LCD, CRT, Plasma

    Competitive Structure Strong R&D

    Impact of Technology Technology fades with 2 months

    Law Disposal, energy rating

    Energy Efficiency 5-Star to 3-Star energy rating

    Environmental Impact Electronic Waste

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    Step 3: Deciding on the Factors that

    position the Business on GE Matrix

    Factors Features

    Size of Business $ 125 billion

    Growth Rate 14%

    Market Share MS 28%

    Relative Market Share MS 21%

    R&D 3 months new product launch

    Quality 2 yrs warranty

    Product & Services considered LCD, LED, CRT

    Branding Akshay Kumar

    Promotion ATL, BTL

    Price Rs 5000- Rs 2,50,000

    Efficiency 84%

    Cost Reduction Value Engineering

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    Step 4: Deciding the Best Factors for

    Comparison

    Market

    Attractiveness

    Features Strength of SBU Features

    Growth Rate of

    Industry

    7.8% Growth Rate of

    SBU of LG

    LED 9%

    LCD 6.6%

    CRT 0.8%

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    Question No: 7

    Short Notes On

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    A) Igor Ansoff Matrix

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    Existing Products in Existing Market

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    Market Penetration

    Eg: Cocacola

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    New Product Strategies

    Bournvita Tetrapack

    Maggi

    Apple

    Marico

    SunsilkApple Mcbook

    Ipod

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    Market Development Strategies

    New Segments: Horlicks

    New Distribution Channels: DELL

    New Geographic Territories: McD New Usage: Ford Engines

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    Diversification

    Related : Colgate toothpaste & Brushes

    Unrelated: Piramal into Vodaphone

    Technology: Havells Processes: Toyota

    Market: Reliance Fresh

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    B) Preparing Marketing Plan

    Synopsis

    Environmental Analysis (MarketAnalysis & Competitive Analysis)

    Gap Analysis

    Product ( Design, Style, Packaging)

    Promotion ,Distribution, Sales

    Forecast

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    C) Internet Advertising

    Definition: Promotion of product or services

    over the internet on a broader scope

    Types of Internet Advertising:

    Display Advertising

    Search Engine, Marketing

    Social MediaEmail, Referral, Affiliate, Video Marketing

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    Business Model:

    One to one approach: Targeting the user of

    the internet alone and making the messagereach to him personally

    Appeal to Specific Interest: Emphasis onappealing to a specific behavior or interest,

    rather than reaching out on a broadly defineddemographic

    Niche Marketing: Catering to specific segment

    only, Volkswagen FinanceCreating Community

    Example: Netflix

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    D) Social Media Marketing

    Definition Positives of Social Media

    Cost effective

    Community Feeling

    Sharing of Thoughts & Ideas

    Feedback

    Negatives of Social Media

    Ignorance of others

    Dominance by some groups

    Negative Feedback

    Example: Sunsilk Gang of Girls

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    Thank You