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TRANSCRIPT
Microsoft Volume Licensing
Volume Licensing Center
User Guide
Volume
Licensing
MVLC User Guide
MVLC User Guide 2
Overview of the Microsoft Volume Licensing Center ............................................................................................................ 4
Gaining Access to the Microsoft Volume Licensing Center .......................................................................................... 4
Navigating the Microsoft Volume Licensing Center ........................................................................................................ 6
Licenses and Services .......................................................................................................................................................................... 8
Downloads and Keys ........................................................................................................................................................................... 9
Downloadable Products ............................................................................................................................................................10
Description .....................................................................................................................................................................................11
Search and Filter Features ........................................................................................................................................................12
Keys ...................................................................................................................................................................................................13
Download ........................................................................................................................................................................................14
Agreements ..........................................................................................................................................................................................15
Overview ..........................................................................................................................................................................................15
Details ...............................................................................................................................................................................................16
Orders .....................................................................................................................................................................................................17
How to Look Up an Order ........................................................................................................................................................17
User Management..............................................................................................................................................................................18
Online Services ....................................................................................................................................................................................19
Ordering Licenses ........................................................................................................................................................................20
Buying New Services ..................................................................................................................................................................22
Administration Tasks .........................................................................................................................................................................24
My Profile ........................................................................................................................................................................................24
Access Roles ...................................................................................................................................................................................25
Role Access Permissions ...........................................................................................................................................................25
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Help ..........................................................................................................................................................................................................26
Contact Us .............................................................................................................................................................................................26
Appendix A ...........................................................................................................................................................................................27
Glossary ...........................................................................................................................................................................................27
Appendix B ............................................................................................................................................................................................32
Account Menu .....................................................................................................................................................................................32
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Overview of the Microsoft Volume Licensing Center
The Microsoft Volume Licensing Center is the single location for you to view your licenses and agreements.
Gaining Access to the Microsoft Volume Licensing Center
Note: You need a valid business email address and user ID to use the Microsoft Volume Licensing Center.
Everyone who requires access to the Microsoft Volume Licensing Center must be assigned an ID by Microsoft. This
change from a Windows Live ID gives you control over access to the accounts in your organization. Microsoft will
authenticate your ID and assign a unique domain. For example: [email protected].
To gain access to the Microsoft Volume Licensing Center:
At the beginning of this process, Microsoft will send you two email messages. The first message will contain your ID,
and the second will contain your temporary password.
Note: If you do not receive an email notification, check the junk email folder in your email program. Ensure that you enter @*.microsoft.com to your Safe Senders list.
1. Access the Microsoft Volume Licensing Center (MVLC) at https://licensing.microsoft.com/customer.
2. On the MVLCP Welcome page, click Sign In.
Figure 1: Welcome page
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3. Enter your ID and temporary password.
4. On your first sign-in, you will be prompted to set your password.
5. Click Sign in.
Figure 2: Sign in page
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Navigating the Microsoft Volume Licensing Center
The MVLC dashboard is designed for easy access to your licensing management needs. You can:
View details of your agreements
Look up an order
Download products and keys
Manage online services and licenses
The dashboard has a clean look with only the tiles you need. Tiles that you do not need are not displayed. Figure 3
shows the dashboard with all possible tiles displayed.
Figure 3: Dashboard
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When you are on a page within MVLC, use the navigation menu at the top of the page to move between sections.
Figure 4: Navigation Menu
Figure 5: Filter drop-down menu
You can sort lists of information on pages with rows and columns. To sort, click the column heading. The column
toggles between sorting low to high and high to low.
You can also filter these lists to get a smaller list to look through. To filter a list, click the filter icon to the right of
the column you want to use for filter criteria. Enter your criteria in the drop-down box and click Filter. (See Figure 5.)
To remove the filter, click Clear Filter.
When there is more information available about an item in the details, the information icon appears. Click the blue
question mark icon for a brief description for additional information.
Figure 6: Context-sensitive help
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Licenses and Services
The Licenses and Services section of MVLC allows you to view your assets and the
history of your purchases. You can also use it to plan renewals because licenses that
are near expiration are marked so you can find them easily.
The Licenses and Services page shows a list of your assets arranged by product group.
The product groups can be expanded or contracted to make it easier to see the parts you are working on. When the
product group is expanded, you can see all of the products in the group, and the number of licenses for each.
To view the details of a plan, click the expansion icon on the left side of the row for that plan. The detailed view gives
you such things as the number of licenses you have, the resource usage, and the expiration date for the licenses.
If a purchasing account has a service agreement (SA) or an online SKU that is within ninety days of its expiration date,
an Expiring soon notification appears with dotted gray underline. Hovering over the notification provides Help.
If you expand the plan, the date of expiration for the purchasing account appears in red. Hovering over the date
displays a note suggesting that you contact your partner for renewal.
Expand
Expand
Search
Actions button opens
menu containing
history option
Figure 7: Licenses and Services page
Figure 8: Upcoming expiration date
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To see the purchase history of the plan, click Actions and select View History. This opens the Transaction History
window.
The Transaction History window displays all of the transactions having to do with a plan. It lists when the transaction
took place, the product that was bought, the quantity of licenses involved, and other pertinent information. Each
column has a filter that allows you to constrain the number of transactions listed. Once you have found the
information you are looking for, you can export it to a file for later use.
Downloads and Keys
To obtain product keys and download products, click the Downloads and Keys tile.
The Downloads and Keys page provides a list of all products available for download, with easy access for
downloading products and obtaining keys for products.
This page allows you to do the following:
Download products.
View a product description.
Determine which products need keys.
Locate the correct key for a product.
Figure 9: View History selection
Figure 10: Transaction History
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Downloadable Products
The Downloads and Keys page is arranged in three main divisions:
Filter capabilities
o Categories (left area, marked in blue in Figure 11)—allows you to filter the list of products
o Search box (center area, marked in purple in Figure 11)—allows you to search for specific text
Search results
o Alphabetical list of products (center area, marked in orange in Figure 11)
o Sort menu (right)—allows you to sort the list of products
Actions
o Downloads icon (right area, marked in green in Figure 11)—opens the panel for a product to
expose information about the download and the buttons for available downloads for that product
o Keys icon (right area, marked in green in Figure 11)—opens the panel for a product to expose the
keys available for the product
o Export All Keys—creates an Excel spreadsheet that contains all keys
Categories for filtering
Search box
Products
Downloads & Keys Icons
Figure 11: Annotated view of Downloads and Keys page
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You can change the number of products shown on a page by setting the Results per page option located at the
bottom of the list of products.
Description
Each product also has additional information that you can view, including the product version, special instructions,
and system requirements.
Viewing a Product Description
To view additional information about a product, click the More link at the end of the brief description for the desired
product. The Description drop-down panel expands, providing the Version, Release Date, Product Description, and
System Requirements for the product selected. Click Less to collapse the section.
Page selector Results per
page
Figure 12: Page selector and Results per page
Figure 13 More information
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Search and Filter Features
To find a product, you can filter the possibilities by the product
family and/or search for the specific product.
Filter
To narrow your product results to a product family, check the box of
the desired product area on the left side of the page under the
heading Categories. The list of products is reduced to only those
that fall into the category selected.
You can select multiple categories, if desired.
Searching for a Specific Product
To search for a specific product:
1. Enter a product name in the Search Products text box (for example, Word). The Search Products text box
displays possible suggestions as you type. You can select a suggestion to populate the text box.
2. (Optional) If you do not know the name of your product, or if no suggestion appears in the Product text box
as you type, then:
a. Enter the name of the software into the Search Product text box.
b. Click the magnifying glass (Search) icon. (See Figure 15.)
Figure 14: Downloads and Keys categories
Figure 15: Search for products
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Keys
When downloading a product, you will need the correct product key, if one is needed. If you have multiple
agreements for a product, you will see more than one product key. Select the key that is for the exact product and
account.
To locate a key for a product:
If the product that you have installed requires a product key, you can obtain the product key.
1. Click the Key icon for the product.
2. The Product Keys drop-down panel shows the total number of available keys for this product.
3. (Optional) If there are more than ten keys, only the first ten keys are shown, and the Display All button will
be visible. Click the Display All button to display all of the keys.
4. A pop-up window displays the available keys by License ID, Organization, Key, Type, and Activation.
5. (Optional) Exporting to a spreadsheet as comma-separated values (CSV)
a. Filter the keys: Before exporting or printing the keys, filter for the customer account you want. If
you do not do this, you may get a list with keys for multiple customers, causing a security risk. To
filter the list, open the Account menu and select the account you want the keys for. Now only the
keys associated with that account will be printed or exported.
b. Click the Export all keys button above the Product panel to open the product keys list locally in a
Microsoft Excel spreadsheet.
If you forget to filter the keys before exporting, do so in the resulting Excel spreadsheet.
Figure 16: Downloads and Keys controls
Note: Some applications do not require a key.
For more details on product activation and key information, please visit this link:
http://www.microsoft.com/licensing/existing-customers/product-activation.aspx
Exports all keys to CSV file
Sorts products alphabetically
Displays keys for product
Displays downloads for product
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Download
Downloading a Software Product
To download a software product, do the following:
1. After you have found your product, click the Downloads icon.
This opens the download panel.
2. (Optional) You can change the settings for the download.
a. For the Language, click the down arrow, and then select the language of your choice from the list.
b. For the Operating System Type, click the down arrow, and then select a menu item from the list (if
available).
3. Click Download to start the download.
You do not need to wait for each product to download. Select all the download buttons you need,
and the products will download concurrently.
2
1
3
Figure 17: Downloading a product
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If an acknowledgement section opens, click the checkbox to acknowledge the terms of use. Not all products have
acknowledgement sections.
Agreements
To view your agreements overview and its details, click the Agreements
tile.
Overview
If you have access to multiple agreements, the first page of the Agreements section will be the Agreements Overview
page. It contains a list of all of the agreements you have access to, with an overview of these items:
Agreement Number
Account Number
Purchasing Account
Location
Account Status
Agreement Start Date (There is no end date—the MPSA is perpetual.)
Figure 18: Terms of agreement acknowledgement
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Details
If you do not have access to multiple agreements, the first page of the Agreements section is the Agreements Details
page. From the Agreements Overview page, click on an agreement to see further details, including:
Purchasing Account Number
Anniversary Month
Agreement Administrator
Agreement Number
Address
Legal Entity
Agreement Administrator Email
Agreement Status
Account Type
Delivery Location
Compliance Check Month
Price-Level Summary
Account Status
The Participants section at the bottom of the Agreements Detail page shows details about:
Participant Type (Role) Click here to see a table of roles and permissions.
Contact
Entity Name
;Figure 19: Agreement details page
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Orders
To look up one of your orders, click the Orders tile.
How to Look Up an Order
To look up an order, do the following:
1. Click the Orders tile.
You will see a list of your orders.
2. Click anywhere on the order that you want to review.
This takes you to the Order Detail page where you can see details about:
Order Header
Order Information
Order Item(s)
Order Header
The order header contains the following information:
Order Status
The current status of an order: in draft (not yet submitted to Microsoft) or
a finalized, complete order.
Purchasing Account
This account is an affiliate or department designated by the customer
listed on the agreement in purchasing account registration. The account
manages product purchases and sets the default delivery location for tax
purposes.
Agreement Number
Identifies the instance of a Microsoft Product and Services Agreement
(MPSA). The MPSA contains the master terms and conditions that apply
to all purchasing account registrations signed under the agreement.
Purchasing Order Number This is a purchasing number used for an order of one or several items
when invoicing. All invoices include a unique PO number.
Usage Date
The date on which purchased licenses and services are first eligible for
use.
Purchasing Account Number
A unique identifier of the purchasing account. This number, together with
the agreement number, is used to track purchasing, assets, and
consumption of services.
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Order Information
The order information section contains the following information:
Bill-To Party Party responsible for payment. This can be a different department or
party than the one that receives invoices.
Pricing Locale This price information identifies which local region’s price list is used for
items priced on order.
Bill To The name and address where invoices are sent for payment.
Ship To This is the address where physical shipments are sent or where online
services will be used.
Currency This is the monetary currency an order will be billed in.
Invoice Contact An individual inside the customer’s organization to whom Microsoft will
send invoices for products sold direct to customer by Microsoft.
Order Item
The order item section contains the following information:
Item Name This is the name of the product or service being purchased.
Item Number This is the unique numeric identifier for each product or service being
purchased.
Program This identifies the specific Volume Licensing program under which a
product or service is being purchased.
Offering This is a Volume Licensing subprogram (such as a promotion or
discount) under which a product or service is being purchased.
Extended Item Amount The extended item amount is the net value that will be billed for the
sales order, including any discounts and estimated taxes.
Line Item Type This identifies the type of order by line item, for example, a new
purchase, a renewal, or a true-up.
Quantity The amount of seats that will be purchased for each product or service
on the order.
User Management
In the future, the User Management tile will allow you to manage permissions for accounts that you administer.
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Online Services
Microsoft online services are subscription-based, feature-rich enterprise software
services that provide customers with continuous rights to the most current versions
of Microsoft software. This offers our customers savings and reliability.
The Online Services page shows you all of your active services. Each line shows the name of the service, a slider showing
the number of licenses available, an icon to add licenses, and an icon to manage licenses.
Figure 19: Online Services Page
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Ordering Licenses
To place an order for more licenses for a service, do the following:
1. Click the Add More icon to the right of the service name. This brings you to Step 1 of the process, which
shows the name of the service and the number of licenses that you currently have.
You must complete the fields on this dialog box to place the order.
a. Specify the number of licenses you want to add.
b. Enter your purchase order number, or select a previously used one from the drop-down list.
c. Select the partner that helped you with the order. This allows Microsoft to credit the Microsoft
partner. All the partners of record associated with your agreement will be listed in the drop-down
menu. If a partner did not help you, leave this field blank.
Note: selecting a partner does not affect your price. If no partner was involved, leave this field
blank.
d. Click the Continue arrow.
This shows you the order so far. You can change the order, add more to the order, cancel the order,
or proceed to Step 2.
Figure 20: Adding More Licenses—Step 1
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Figure 21: Your Order So Far
2. Review Order
This page displays your order. Check all of the information, and if it is correct, click Buy Now.
Figure 22: Step 2—Review Order
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3. Order Complete
A confirmation will be displayed. You will also receive a confirmation in email. The email will contain a link
that, when clicked, will take you to the invoice on MVLC.
You will be invoiced for all purchases made during a month at the beginning of the following month.
Figure 23: Confirmation of Order
Buying New Services
To buy a new service, do the following:
1. Click the Buy New Service button on the Online Services page to go to Step 1: Create Order. This page
displays the product groups for all of the plans currently available to you.
a. Choose the product group for the plan you want to buy.
b. Choose the plan.
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c. Specify the number of licenses, the purchase order, and the advising partner.
d. Click Add to order.
Your order, thus far, is displayed. You can change, add to, or cancel the order.
e. To continue to Step 2, click Review Order.
Figure 24: Step 1 for Ordering a New Service
Steps two and three are identical to the steps for adding more licenses to an existing service.
2. Review Order
This page displays your order. Check all of the information, and if it is correct, click Buy Now.
3. Order Complete
A confirmation will be displayed. You will also receive a confirmation in email. The email will contain a link
that, when clicked, will take you to the invoice on MVLC.
You will be invoiced for all purchases made during a month at the beginning of the following month.
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Administration Tasks
There are two areas where you can perform administrative tasks: the Account drop-down menu and My Profile.
My Profile
To update your profile:
1. Click the My Profile link, on the top-right side of the page.
2. Select Edit.
Figure 25: My Profile
3. Edit active fields: first name, last name, contact email, and contact language.
4. Click Update Profile to save your edits.
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Access Roles
There are several roles that you, may be assigned for accessing MVLC. The roles are:
Customer Center Administrator—oversees access to MVLC and has access to all functions.
Online Services Manager—places orders for licenses and services; can do anything but download products.
Product Key Viewer—accesses keys for installing software; cannot download software until granted
permission.
Report Viewer—reviews reports about the available agreements and assets.
Software Downloader—downloads software and can access keys for installing software.
Role Access Permissions
Depending on your role, you have permission to access one or more of these MVLC functions:
View agreement—view any agreement for any Purchasing Account for which you’ve been granted access.
View/create orders—create and view any order in your Purchasing Account that you are granted access to.
View assets—view any assets for any Purchasing Account for which you’ve been granted access.
Order online services—order Online Services through the VLC. To further manage your licenses, go the CP
Platform to manage seats and users.
Download software—download any MVLC Product. The Product Key Viewer role does not have this
permission until it is granted.
View keys—view keys.
Update profile—view your permissions and read and update your profile.
Access help—View FAQ, quick start guides, and videos about using MVLC.
This table shows a summary of the permissions that each role has.
Role on the MPSA
agreement
Access
View
agreements
View/ create
orders
View
assets
Order online
services
Download
software
View
keys
Update
profile
Access
help
Customer Center
Administrator
Online Services
Manager
Product Key Viewer
Report Viewer
Software
Downloader
Note: Only an administrator can change your role(s).
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Help
If you have any questions about any of the features on MVLC, please use the Help
tile to link to training and frequently asked questions. Each of the tiles discussed in
this guide has a video tutorial with more detailed information about the tile and the
functions associated with it.
Figure 26: Help and FAQ
Contact Us
The Contact Us link is at the bottom of the page.
Figure 27: Contact Us Page
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Appendix A
Glossary
Term Definition
Account The pairing of a legal organization with Microsoft under a set of rules of
engagement, created and assigned by Microsoft, established in order to
engage in business with Microsoft. It is defined and based upon “How
the Legal Organization views their relationship with Microsoft."
Account Address A description of an actual location or delivery location recognized
within a legal jurisdiction for an account.
Account Contact The contact that is associated with a particular account.
Account Name The name assigned by a legal organization that describes the
organization’s relationship with Microsoft.
Account Number A value that uniquely identifies an instantiation of an account.
Account Sales Area A sales area associated to an account allowing the Regional Operational
Centers to manage the accounts more effectively.
Account Status An identification of the state of an account instance.
Account Type The classification of an account. An account can be related to a
customer, vendor account, or partner account.
Agreement A legal document depicting an understanding between a legal
organization(s) and Microsoft.
Agreement Amendment A concession or modification made by Microsoft to terms and
conditions, pricing, and/or rules stated on an agreement.
Agreement Number A value that uniquely identifies an instantiation of an agreement.
Agreement Package A collection of agreements recognized as a single unit for signature
under a Volume Licensing deal.
Agreement Partner Account Participant A partner account assigned to an agreement partner participation type
on an agreement.
Agreement Price Level An agreement established under a Microsoft Products and Services
Agreement (MPSA) which enables a purchasing account under the
MPSA to enroll in, to enable purchasing at the negotiated
rates/conditions.
Appendix A
Glossary
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Agreement Special Pricing A negotiated adjustment in price for an agreement that is associated
with a pricing level. The special pricing can be determined at any
combination of pricing variables (e.g., Product Pool, Sales Sub Offer,
Product Family, etc.) The value of the special pricing is described by the
special pricing type.
Agreement Start Date The date (from 12:00 a.m.) when this agreement started and became
effective.
Agreement Status The state or condition of an agreement.
Agreement Type A categorization of the kinds of agreements used in Volume Licensing.
Amendment Type A categorization of the kinds of agreement amendments used in
Volume Licensing.
Assigned Quantity A numeric count of something, where the count includes only whole
units, i.e., no fractions.
Bill To The name and address where invoices are sent for payment.
Bill-To Party Party responsible for payment. This can be a different department or
party than the one that receives invoices.
Channel Agreement Type A classification that represents different identified business pathways
that a partner organization can engage and sell.
Channel Partner Type Authorized Microsoft determined sellers, who are not under Microsoft
financial control (i.e., third party), for particular offers within a specific
set of countries.
Currency The monetary currency an order will be billed in.
Customer Purchasing Account A customer purchasing account is the pairing of an external
organization with Microsoft, under a set of rules of engagement,
created and assigned by Microsoft for the purpose of purchasing
hardware, software, and services.
Customer Purchasing Account Number A value that uniquely identifies an instantiation of an account
Electronic Identity A unique identifier (guide) that can be used to uniquely represent an
electronic presence within a domain. It often represents a persona (user
or a collection of users) that require an electronic means to access
network provided assets, either within a local area network (LAN) or on
the Internet.
Extended Item Amount The net value that will be billed for the sales order, including any
discounts and estimated taxes
Invitation A message sent to a prospective user inviting participation in the
service by confirming and accepting the creation of an assigned
electronic identity.
Invoice A bill listing charges or refunds to the customer/partner for purchases
or services rendered.
Invoice Contact An individual inside the customer’s organization to whom Microsoft will
send invoices for products sold direct to customer by Microsoft.
Invoice Number A unique identifier that identifies an invoice.
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Item A product or service that Microsoft has released or will deliver, without
regard to if or how it will be licensed, priced, marketed, packaged, sold,
or fulfilled, e.g., Office 2001 Pro Win32; Window Azure Accelerator,
Xbox 360 Live, Xbox 360 Pro Console Bundle, etc.
Item Name The name of the product or service being purchased.
Legal Organization An organization (structure within a social context) that has a definitive,
objective, independently certified identity and is registered within a
legal jurisdiction (a geopolitical territory which formally constituted
legal authority is exercised).
License Count A numeric count of something, where the count includes only whole
units, i.e., no fractions.
License Transfer Asset A customer asset position that is being moved from one purchasing
account to another.
License Type A classification structure of the types of licenses of an ordering item and
delivery item based on its function, e.g., Laminar, etc.
Line Item Type Identifies the type of order by line item, for example, a new purchase, a
renewal, or a true-up.
List Price Amount The unit price of an item ordered on a Sales Order Line Item
Minimum Purchase Quantity A numeric count of the minimum number of the orderable item that
can be purchased, where the count includes only whole units, i.e., no
fractions.
MUI Indicator A field that indicates if this product language offering incorporates
Multilingual User Interface (MUI) Pack technology that enables a
software product to operate with multiple languages from the same
code base.
Net Discount Amount The difference between the list price amount and the net price amount.
This would always be a positive number and would be the amount that
the list price amount was reduced to, to give the net price amount.
Net Price Amount The unit price of an item on a sales order line item after all discounts
have been applied.
Offering A Volume Licensing subprogram (such as a promotion or discount)
under which a product or service is being purchased.
One Time Special Order Amendment An agreement amendment that provides for the negotiated special
pricing for a specific order.
Ordering Item An item that is allowed to be ordered, but is not yet included in a sales
offer.
Order Status The current status of an order, in draft (not yet submitted to Microsoft)
or a finalized, complete order.
Partner Account The pairing of an external organization with a Microsoft internal virtual
team, under a set of rules of engagement, created and assigned by
Microsoft for the purpose of facilitating the sale of hardware, software,
and services to a customer account.
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Partner Account Channel Agreement Type The assignment identifying the channel agreement types that a partner
account can engage in or act as.
Partner Account Number A value that uniquely identifies an instantiation of an account.
Partner Type The classification of a partner to describe the type of business
relationship they manage with Microsoft.
Payment Option The description of available payment duration types presented to a
purchaser. Payment is the transfer of money owed upon presentment of
a demand for payment invoice.
Pricing Locale Price information that identifies which local region’s price list is used for
items priced on order.
Product Category A systematic grouping of products that have the same product family,
version, operating system, hardware interface, and language, e.g., Office
2010 Win32 Brazilian, PowerPoint Mac 4.0, Mac English, etc.
Product Edition The different editions of a product item that are built. Hardware
products have different "models," while all other product classes have
different editions, e.g., Professional Special Edition, Windows Azure
Accelerator, etc.
Product Family A logical grouping of end item (SKU) or component part numbers. A
collection of product items established by Finance to allocate revenues
to the various product groups that participated in the development of
those products, e.g., Office 365 Plan A1, Microsoft Windows
Professional, etc.
Product Line A collection of product items that fulfill a specific customer need or that
share a core set of functionalities, e.g., SQL Server, Office, Windows,
Exchange, SharePoint, etc.
Product Type A classification for Microsoft to determine like grouping of items for
sales activity.
Program Identifies the specific Volume Licensing program under which a product
or service is being purchased.
Promotion A place holder for future requirements beyond the alpha Laminar
release. Additional attributes will be added later to cover how prices are
reduced as part of the promotion.
Purchase Order Date Contains the date and time assigned by an external party on their
purchase order that they are referencing when submitting a purchase to
Microsoft.
Purchasing Account
An affiliate or department designated by the customer listed on the
agreement in purchasing account registration. The account manages
product purchases and sets the default delivery location for tax
purposes.
Purchasing Account Number
A unique identifier of the purchasing account. This number, together
with the agreement number, is used to track purchasing, assets, and
consumption of services.
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Purchasing Order Number A purchasing number used for an order of one or several items when
invoicing. All invoices include a unique PO number.
Qualifying Agreement A purchasing account prior agreement that provides credentials that
enable an agreement price change.
Quantity The amount of seats that will be purchased for each product or service
on the order.
Quantity Amount The total count of the ordered items on a sales order line item.
Redeemed Quantity A numeric count of something, where the count includes only whole
units, i.e., no fractions.
Regional Operations Center An office of Microsoft that supports the sales of products and services
to customers and partners with a defined geographic region.
Sales Order Contains Microsoft's internal representation of a request from a
transacting partner to purchase products or services from Microsoft.
Ship To The address where physical shipments ordered are requested to be sent
to or to identify where online services will be used.
Usage Date The date on which purchased licenses and services are first eligible for
use by our customers.
Usage End Date The last date that the purchase item was consumed or will be
consumed by the customer that is ordering the item.
Usage Start Date The first date that the purchase item was consumed or will be
consumed by the customer that is ordering the item.
MVLC User Guide
MVLC User Guide 32
Appendix B
Account Menu
If you have more than one account associated with your profile, you can filter the information displayed for the single
account you want to see. This can be especially helpful when you are obtaining keys for downloads.
To filter the list, open the Account menu at the top of the page and select the account you want. This filters all of the
results for the portal.
To remove the filter, reset the Account menu to All.
Figure 25: Account Menu
Appendix B
Account
Menu