michael r. gillespie - january 2017 resume

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M ICHAEL R. G ILLESPIE 1511 County Road 565, Sussex, NJ 07461 Cell (201) 230-1089 • Home (973) 875-8465 [email protected] JOB OBJECTIVE AND PROFESSIONAL PROFILE To obtain a position where my knowledge of human resources, benefits administration and customer service can be applied efficiently and to its fullest extent, thereby helping the team and company attain its goals, leveraging my professional and service experience and work aptitude: Experienced, dedicated professional in international and domestic benefits management Expert in HR-specific Workday, Oracle and PeopleSoft software Outstanding compliance and risk analysis focus Strong analytical, communication, customer care and training skills Dedicated team leader and mentor EXPERIENCE BANK OF AMERICA MERRILL LYNCH New York, NY August 1998 – December 2016 VICE PRESIDENT INTERNATIONAL BENEFITS PLANNING February 2005 – December 2016 Responsible for managing the benefits of employees on expatriate assignment, as well as those hired outside the United States and provided with US benefits Oversaw the Health and Welfare benefits of 1,300+ expatriate employees Determined the applicable benefits for expatriate assignments Developed the Merrill Lynch Expatriate Benefits Global Transfer Guidelines for use by international HR professionals in the application of expatriate benefits Acquisitions and Divestiture Team - Benefits leader. Integrated acquired domestic employees and trained them regarding their new health and retirement benefits. Invoice processing for charges related to the administration and funding of Health and Risk benefits. Workday, PeopleSoft and Oracle HR systems expert. ASSISTANT VICE PRESIDENT INTERNATIONAL BENEFITS PLANNING February 2000 – February 2005 Analyzed Healthcare spending by diagnosis and related costs. Determined if expenditures were within accepted guidelines, and make recommendations on cost saving measures Reviewed international pooling arrangements and made recommendations that would best meet organizational goals in the countries that were participants in the pooling agreement. SENIOR BENEFITS SPECIALIST INTERNATIONAL BENEFITS PLANNING August 1998 – February 2000 Worked directly with more than 1,300 employees globally Managed the annual open enrollment event processing Oversaw COBRA administration PREVIOUS POSITIONS PRUDENTIAL SECURITIES, INC. ASSISTANT VICE PRESIDENT FOR DOMESTIC BENEFITS ADMINISTRATION (1/94 – 8/98) EMPIRE BLUE CROSS & BLUE SHIELD BENEFITS ANALYST AND ACCOUNT REPRESENTATIVE (7/91 – 1/94) TIFFANY & CO. SUPERVISOR CHINA/CRYSTAL OPERATIONS (03/89 – 07/91)

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Page 1: Michael R. Gillespie - January 2017 Resume

M I C H A E L R . G I L L E S P I E 1511 County Road 565, Sussex, NJ 07461

Cell (201) 230-1089 • Home (973) 875-8465 [email protected]

JOB OBJECTIVE AND PROFESSIONAL PROFILE

To obtain a position where my knowledge of human resources, benefits administration and customer service can be applied efficiently and to its fullest extent, thereby helping the team and company attain its goals, leveraging my professional and service experience and work aptitude:

Experienced, dedicated professional in international and domestic benefits management Expert in HR-specific Workday, Oracle and PeopleSoft software Outstanding compliance and risk analysis focus Strong analytical, communication, customer care and training skills Dedicated team leader and mentor

EXPERIENCE

BANK OF AMERICA MERRILL LYNCH New York, NY August 1998 – December 2016

VICE PRESIDENT – INTERNATIONAL BENEFITS PLANNING February 2005 – December 2016

Responsible for managing the benefits of employees on expatriate assignment, as well as those hired outside the United States and provided with US benefits

Oversaw the Health and Welfare benefits of 1,300+ expatriate employees Determined the applicable benefits for expatriate assignments Developed the Merrill Lynch Expatriate Benefits Global Transfer Guidelines for use by

international HR professionals in the application of expatriate benefits

Acquisitions and Divestiture Team - Benefits leader. Integrated acquired domestic employees and trained them regarding their new health and retirement benefits.

Invoice processing for charges related to the administration and funding of Health and Risk benefits.

Workday, PeopleSoft and Oracle HR systems expert.

ASSISTANT VICE PRESIDENT – INTERNATIONAL BENEFITS PLANNING February 2000 – February 2005

Analyzed Healthcare spending by diagnosis and related costs. Determined if expenditures were within accepted guidelines, and make recommendations on cost saving measures

Reviewed international pooling arrangements and made recommendations that would best meet organizational goals in the countries that were participants in the pooling agreement.

SENIOR BENEFITS SPECIALIST – INTERNATIONAL BENEFITS PLANNING August 1998 – February 2000

Worked directly with more than 1,300 employees globally Managed the annual open enrollment event processing Oversaw COBRA administration

PREVIOUS POSITIONS

PRUDENTIAL SECURITIES, INC. – ASSISTANT VICE PRESIDENT FOR DOMESTIC BENEFITS ADMINISTRATION (1/94 – 8/98)

EMPIRE BLUE CROSS & BLUE SHIELD – BENEFITS ANALYST AND ACCOUNT REPRESENTATIVE (7/91 – 1/94)

TIFFANY & CO. – SUPERVISOR CHINA/CRYSTAL OPERATIONS (03/89 – 07/91)

Page 2: Michael R. Gillespie - January 2017 Resume

MICHAEL R. GILLESPIE | C: (201) 230-1089 | H: (973) 875-8465 | [email protected]

Additional Work Outside of International Benefits Planning

Workday, PeopleSoft and Oracle HR systems Oversaw Health and Welfare benefits of 1,600 plus employees Determined the applicable benefits that impacted an employee sent on Expatriate

assignment, then added, maintained or removed the Expatriate and dependents, as assignments changed

Monitored and recommended enhancements to the system based on current benefit needs Ensured that changes requested were compliant with Company needs and requirements

and are financially prudent

My Compensation and Benefits Monitored the employee benefits inquiry system to ensure that benefits data (enrollment,

premium, dependent data, work related history) were accurate

Annual Domestic Open Enrollment Presentations Represented the Domestic benefit team in nationwide office locations by presenting an

overview of the Merrill Lynch benefits program for health and retirement plans

Domestic Claims Appeals Researched employee appeals for denial or partial payment of claims with the employee

and providers, and submitted findings and recommendations for committee action

Win Smith Foundation Assisted in reviewing applications to the program where a health condition is the reason for

the philanthropy request (analyzed enrollments on various medical plans, gathered compensation information, and provided feedback on the use of the benefits)

Take Your Sons and Daughters To Work Day Led and coordinated the efforts of all volunteers Organized teams of participants and workshops for over 250 attendees

COMMUNITY SERVICE

CORNERSTONE PLAYHOUSE – Vice-President of Membership; also, direct, produce and choreograph productions

BIG BROTHERS/SISTERS OF SUSSEX COUNTY – promoted organization through Cornerstone’s fundraising efforts

Miss America Scholarship Program – pageant judge for three NJ regional pageants for Miss New Jersey title

UPPER DELAWARE GLBT CENTER – Volunteer Board member; serving as Assistant Treasurer and Planning Committee Member

KNIGHT OF THE BLIND – Awarded this title for my volunteer and charitable services by the Lions Club International Organization of NY

CHRISTMAS CALLS - as a Merrill Lynch employee, volunteered at Senior Citizen centers throughout the five boroughs of New York City, and assisted seniors in calling family and friends during the holiday season

EDUCATION

Orange County Community College – 1983 Fall Semester, 1984 Spring Semester Major in English, no degree obtained