Michael Cohn710 Cedarcroft Drive Baltimore, MD, 21212

Phone: (240) 328-4198; Email: mcohn2090@gmail.comTowson University Aug. 2012-May 2016B.S. in Marketing Towson, Maryland

Montgomery College Aug. 2009-May 2012 A.A. in Business Germantown, MarylandDean’s list 2010

Work Experience:

Panera Bread, Cashier Mar. 2016-May 2016Towson, Maryland

Ensured customer satisfaction through fulfilling customer orders and communicating back their order to ensure maximum efficiency.

Replenished and restocked items within the store. Responsible for certifying all work areas were clean and safe to work in.

Total Wine and More, Sales Associate Oct. 2015-Dec. 2015Towson, Maryland

Provided customer services through recommending wines and other compliment goods.

Participated in daily competitions selling the highest priced wine bottle. Engaged customers in fluid and organic conversations, leading to the sale of

wine.

Direct Dimensions, Inc., Social Media Intern May 2015-July 2015Owings Mills, Maryland

Conducted market research analysis for insights of 3d scanning industry. Identified and developed crowdsourcing campaign by utilizing online resources. Critically analyzed 3D scanning industry and implemented a competitive strategy

to increase market share.

Atlantic Services Group, Inc., Valet Oct. 2010-Nov. 2012Washington, DC,

Provided transportation services to clientele throughout the greater metropolitan DC area.

Evaluated high-pressured situations and difficult patrons professionally and effectively.

Leadership Skills:

American Marketing Association Club, Social Media Chair Oct. 2012-Feb. 2014

Marketed and promoted the club to the student body utilizing a focus strategy. Applied different forms of communication to leverage social media. As a result, Twitter following grew by 110 percent in 3 weeks.

Employed new techniques to gain insights on students using Google analytics and Facebook web analytics.

Conducted discovery-oriented market research for a new application (Echo Trades).

Pi Lambda Phi, Communication Chair May 2015-Present

Communicated philanthropic and social events effectively between fellow fraternities and sororities through bi-weekly Skype calls.

Indemnified efficient and effective fundraising milestones through a system of qualitative and quantifiable checklists.