Megan Amorosa2532 Clover Terrace Union, NJ 07083Phone: (908) 764-0109 E-Mail: MeganAmorosa1220@gmail.com

MA

Professional Summary

An innovative professional with over 10 years of customer service and sales experience: I possess the skills to drive business growth, capitalize on new revenue and manage all aspects of daily business operations. I am a proactive leader with exemplary people skills. I have a strong record of facilitating a team approach to achieve organizational objectives to increase productivity and demonstrate exceptional oral/written communication. Analytical and problem resolution skills are demonstrated in my strong work ethic.

Experience

Union Board of Education (May 2010-Present)Special Services

Excellent communication skills (children and parent oriented) Knowledge of developmental theories and corresponding practice of education Stress and time management ability with classroom management Provide extensive help to students accompanied with individualized education plans

Basilico (August 2012-June 2014)Hostess

Excellent task management Cold calling experience Hands on experience in assigning work tasks Proven ability to adjust complaints

Pep Boys Auto (April 2006-April 2010)Sales and Customer Service

Excellent communication skills – written and oral Strong cold-calling and lead generation capabilities Professionalism, diplomacy, tactfulness – to generate positive company image Knowledge of Cellular industry products and services Negotiation skills, Efficient under pressure Creative, insightful, innovative, assertive Leadership – result oriented and goals achiever Entrepreneurial attitude

Education

Kean University B. A. in Psychology, G.P.A. 3.78 Saint Peter’s University Advanced Standing Certification in Elementary Education (K-6), G.P.A. 3.9

References

Annie Moses: Assistant Super Intendant of Union Public Schools (908) 851-3000Michael Porter: Special Education/ Behavioral Management teacher (908) 358-681Albert Edusi: Assistant Manager of Pep Boys (908) 688-3633

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