measurement+tracking - independent production fund - digital marketing workshop - dec 2013

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ANALYTICS, MEASUREMENT & TRACKING (Where & When?) IPF Digital Marketing Workshop December 8, 2013

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A look at the basics of analytics for screen media. Includes a discussion of static and performance metrics as well as an overview of how to setup Google Analytics and how to analyze the resultant data.

TRANSCRIPT

Page 1: Measurement+Tracking - Independent Production Fund - Digital Marketing Workshop - Dec 2013

ANALYTICS, MEASUREMENT & TRACKING (Where & When?)

IPF Digital Marketing Workshop

December 8, 2013

Page 2: Measurement+Tracking - Independent Production Fund - Digital Marketing Workshop - Dec 2013

WHAT is analytics?

Online people vote with their actions &

analytics tracks & measures those actions

Page 3: Measurement+Tracking - Independent Production Fund - Digital Marketing Workshop - Dec 2013

WHY is it important?

KNOWLEDGE

Campaigns

Audience behaviour

What is working & what is not

POWER TO CHANGE

Page 4: Measurement+Tracking - Independent Production Fund - Digital Marketing Workshop - Dec 2013

WHY is it important?

POWER TO CHANGE

Optimize

Real-time

No gatekeepers

OWN YOUR OWN SUCCESS

Page 5: Measurement+Tracking - Independent Production Fund - Digital Marketing Workshop - Dec 2013

WHAT should you track & measure?

• Static metrics (raw numbers)

• Performance metrics (context)

• Regular reporting periods

• Comparisons over time

• Keep it simple

• Focus on data that reflects your goals

Page 6: Measurement+Tracking - Independent Production Fund - Digital Marketing Workshop - Dec 2013

WHAT should you track & measure?

Examples of Static Metrics:

• Pageviews & visits

• Unique visitors

• Social, search, or campaign visits

• Top landing & exit pages

• Sales & signups

Page 7: Measurement+Tracking - Independent Production Fund - Digital Marketing Workshop - Dec 2013

WHAT should you track & measure?

Performance Metrics:

• Combine two or more static metrics

• Expressed as averages, ratios or %s

• Provide further context for static metrics

Page 8: Measurement+Tracking - Independent Production Fund - Digital Marketing Workshop - Dec 2013

WHAT should you track & measure?Examples of Performance Metrics:

• % of new visits

• % of search or social visits

• Pages/visit

• Average visit length

• Bounce rate

• Conversion rate

• Engagement rate

Page 9: Measurement+Tracking - Independent Production Fund - Digital Marketing Workshop - Dec 2013

HOW to set upGoogle Analytics

(BASIC)

Page 10: Measurement+Tracking - Independent Production Fund - Digital Marketing Workshop - Dec 2013

HOW to set up Google Analytics

http://www.google.com/analytics/

Page 11: Measurement+Tracking - Independent Production Fund - Digital Marketing Workshop - Dec 2013

HOW to set up Google Analytics

http://www.google.com/analytics/

Page 12: Measurement+Tracking - Independent Production Fund - Digital Marketing Workshop - Dec 2013

HOW to set up Google Analytics

http://www.google.com/analytics/

Page 13: Measurement+Tracking - Independent Production Fund - Digital Marketing Workshop - Dec 2013

HOW to set up Google Analytics

http://www.google.com/analytics/

Page 14: Measurement+Tracking - Independent Production Fund - Digital Marketing Workshop - Dec 2013

HOW to set up Google Analytics

http://www.google.com/analytics/

Page 15: Measurement+Tracking - Independent Production Fund - Digital Marketing Workshop - Dec 2013

HOW to set up Google Analytics

http://www.google.com/analytics/

Page 16: Measurement+Tracking - Independent Production Fund - Digital Marketing Workshop - Dec 2013

HOW to setup Google AnalyticsOther steps:

• Filter out internal IPs

• Connect to Webmaster Tools & Google AdWords

• Setup remarketing tracking (only currently for older .js code)

• Set up Custom Reports & Dashboards

• Use Flow Visualization (for visitors & goals)

• Setup Goals & Funnels

Page 17: Measurement+Tracking - Independent Production Fund - Digital Marketing Workshop - Dec 2013

HOW to setup Google AnalyticsBonus:

• Tag all URLs for promotional activities using the proper parameters

https://support.google.com/analytics/answer/1033867?hl=en

Page 18: Measurement+Tracking - Independent Production Fund - Digital Marketing Workshop - Dec 2013

HOW to analyzeGoogle Analytics

(BASIC)

Page 19: Measurement+Tracking - Independent Production Fund - Digital Marketing Workshop - Dec 2013

HOW to analyze Google Analytics

• Keep it simple

• Match data to audience

• Match data to goals

• Track regularly (weekly, monthly)

• Track trends over time

Page 20: Measurement+Tracking - Independent Production Fund - Digital Marketing Workshop - Dec 2013

HOW to analyze Google Analytics

http://www.google.com/analytics/

Page 21: Measurement+Tracking - Independent Production Fund - Digital Marketing Workshop - Dec 2013

HOW to analyze Google Analytics

http://www.google.com/analytics/

Page 22: Measurement+Tracking - Independent Production Fund - Digital Marketing Workshop - Dec 2013

HOW to analyze Google Analytics

http://www.google.com/analytics/

Page 23: Measurement+Tracking - Independent Production Fund - Digital Marketing Workshop - Dec 2013

HOW to analyze Google Analytics

http://www.google.com/analytics/

Page 24: Measurement+Tracking - Independent Production Fund - Digital Marketing Workshop - Dec 2013

WHEN & WHERE exercise

Identify 3 metrics of YOUR success.

• Reflect business goals.

• Be specific.

• What’s going to make you money?

Page 25: Measurement+Tracking - Independent Production Fund - Digital Marketing Workshop - Dec 2013

Example of Success Metrics:“Wizard of Oz”

• Unique monthly visitors (want to demonstrate ongoing increase each month to attract advertisers & investors)

• Pages/visit & top content pages (creating lots of web content & want to demonstrate engagement & understand what is most interesting to audience)

• Email signups (growing audience that we own, not that FB owns & tracking where signups are coming from)