meaning, learning and identity

Delivering Knowledge for Health

Meaning, Learning and Identity

Self-Directed Management for

Communities of Practice

Seminar 23rd October 2007

Dr Ann Wales Programme Director for Knowledge Management [email protected]


Overview

• Diversity in communities

• Commonality in communities

• Roles and responsibilities

• Example

• Developing your communities


Definition

“ A Community of Practice is a group of people with a common sense of purpose who agree to work together to share information, build knowledge, develop expertise and solve problems.”


Diversity in Communities


Diversity (1)

Structure

•Profession-based

•Cross-cutting

•Time-bound

•Umbrellas

Set-up

•Endorsing / Formalising existing groups

• Generating new communities through common cause


“Isolate” Hierarchy

Linked groups

Integrated CommunityManaging across diverse networks of care

Goodwin et al 2004

Diversity (2): Connecting and Communicating

Monologue-Dialogue Dialogue-Conversation

Conversation-Dialogue Conversation-Conversation


Diversity (3):Roles and Responsibilities

Practice Leader

Sponsor

Thought Leader

Facilitator

Mentor

Coordinator

Core and Peripheral Participants

Core Team Members

Boundary Spanner

Champion

IntegratorLibrarian

Content Coordinator

Technologist

Admin/Events Coordinator

Subject Experts

Evangelists

Community Journalist


Commonality in (successful) Communities

Simple Rules for Complex Systems


Commonality (1)

•Purpose

•Mode of operation

•Benefits and evaluation

•Why the community exists

•How it works

•What it achieves and delivers


Commonality (2)

Commitment - to common purpose and goals

Collection – identifying and organising information

resources

Connection – sharing knowledge among members


Commonality (2)

Connection Collection

Commitment


Commonality (3):Roles and Responsibilities

Leadership – champion and steer

Managing resources – documents, training materials etc

Facilitating learning

- learning for practice

- information literacy

Communication – internal and external


Commonality (4):Practice

Practice as:

• Learning

• Meaning

• Identity

(Wenger, 1998)

•Leadership

•Facilitating learning

•Managing resources

•Communication


Example:

NMAHP eHealth Managed Knowledge Network


NMAHP eHealth MKN

Purpose:

“To establish an effective operational network of NMAHPs equipped with core knowledge management competences, accessing and sharing knowledge and information resources and good practice, and creating new knowledge as an integral part of eHealth activities within everyday professional practice for patient benefit.

“The electronic tool supporting the realisation of this vision is the NMAHP eHealth MKN Portal.”


NMAHP eHealth MKN

Leadership

Board and Chair

MKN Facilitator

Managing resources:

Information Specialist

MKN Coordinator

KSGMKN Core Group

External stakeholders


Implementation Plan

• Collaborative eHealth projects using MKN tools.

• Programme of updating resources

• Programme of training to develop eHealth and knowledge management competencies

• Benefits realisation plan


Meaning, Learning and Identity

Self-Directed Management for

Communities of Practice

Seminar 23rd October 2007

Dr Ann Wales Programme Director for Knowledge Management [email protected]

meaning, learning and identity

Documents