Sarah A. McLaughlin

9415 S. Madison Street Burr Ridge, Illinois 60527

SarahAMcLaughlin@gmail.com (630) 886-5470 _______________________________________________________________________________________________________________

EXECUTIVE SUMMARY

An Operations professional with a rich experience, having strong analytical, time management, communication, organizational and PC skills. Possessing skills such as detail-oriented, independent worker and interactive team member, and dedicated to achieving the highest productivity while committed to exceptional customer service.

PROFESSIONAL EXPERIENCE

Business SpecialistJP Morgan Chase Bank, N.A. -Corporate & Investment Bank; Commercial Banking; Private Bank, Mortgage Service Center,Westmont and Chicago, IL 2010 - Present

● Corporate & Investment Bank, Sr KYC Associate - Reviewed existing corporate client case files in remediation for adherence to global compliance and firm policies primarily in South America, Latin America, and the United States. Ensured proof of legal entity account record information profiles and financial reporting statements. Investigated and produced evidence of corporate client's customers, suppliers, and geographic trade jurisdictions validity. Utilized 4 mainframe database systems, as well as Excel, SharePoint, Adobe, LexisNexis, Dun & Bradstreet, and multilingual global registry repositories. Analyzed annual asset and revenue calculations and ownership structures. Confirmed client entity Anti Money Laundering and risk policies. Raised incomplete client record issues for the Front Office/Sales teams to review, evidence and confirm.

● Corporate Tax Accounting, Tax Specialist - Validated complex IRS Tax forms (W8 and W9's) by reviewing for accuracy and completion forthe Corporate Accounting Department. Strong analytical skills used including the review of global and United States Anti-MoneyLaundering and Know Your Client (AML / KYC) federally compliant standards. Found third party verified supporting legal documentationfor Global clients with expert multiform submissions. Excellent communication skills used daily working with bankers, fund managers, andclient representatives for the on boarding of their reference data to multiple bank systems. Expert working knowledge of operational units.

● Commercial Banking, Quality Assurance Specialist - Verified the preparation and execution of International and Domestic Private Bank Ultra High Net Worth client Collateral Security documents post-closing, but prior to Servicing, with the ability to make recommendations for corrections. Performed expert document review on Regulation U, Pledgor/Collateral Agreements, Treasury Requests and Funding Approvals. Systems review on Underwriting, Accrual Schedules, Loan Setup, as well as Payments on Treasury integrated systems.

● Private Bank, Mortgage, Business Analyst in Post Closing - Verified key fields for identifying and reporting incidences of non-compliance. Expert review on Processing Rate Lock, HMDA/Fair Lending, Flood, pre-close and Closing/Funding on HUD/RESPA statements, Promissory Notes, Security Agreements, Limited Liability Corporations, all Trust Entities, including Illinois Land Trusts, International clients, S Corporations, Credit Reports, Income documents, Appraisal, Title policies and commitments. Provided extraordinary customer service with professional internal client contact management on portfolios averaging $4.1 trillion annually. Expert working knowledge of applications including a Private Bank Loan Origination System, A document storage application called Deal Works, and Quality Control Databases. Also, re-calculated and prepared mortgage documents when error or omission occurred for loan portfolio quality prior to servicing with authorization.Accomplishments: 100% accuracy and production performance rating every month of service with the firm. Within 1 week on the job in the Private Bank, I trained new hires. Assigned special projects in all areas of the firm including the Private Bank, in Commercial Banking-portfolio remediation, and in the Corporate Bank-special projects on IRS forms requiring second level validation reviews.

Loan Administration Specialist Perl Mortgage, Inc., Chicago, IL 2010

● Business Analyst in Post Closing - Audited and delivered loans for purchase to investors for a correspondent lender using a loan origination systems called ENCOMPASS and the Mortgage Entity Registration System (MERS). Verified credit and income, assets, appraisal, insurance and title, using Excel and various mainframe systems. Communicated loan status to investor banks personnel and my management team via phone and email. Prepared online folders, labels and then scanned loan files to online folders for upload to investor bank purchase secure websites.

Accomplishments: Exceeded required metrics of 12-15 files a day; trained new hires while maintaining job duties.

PROFESSIONAL EXPERIENCE (Continued) Page 2 of 3

Tax Associate HR Block, Willowbrook, IL 2008 - 2010

● Tax Preparer - Prepared Federal and multiple State tax returns filings for clients in face to face appointments utilizing mainframe software and client provided source documents, and client provided answers. Received Accounting, Tax Code, Client Skills, Bank Agency and Fraud Compliance Certifications; I.R.S. certified preparer; Focused continuing education on 1040 Schedules C, D and E, S Corporations, Limited Liability, Corporations & Partnerships; Excelled in an off season call center, a previous client calling program, and face to face target marketing to develop an increased returning client base.

Accomplishments: Received Achievement award for the 2nd highest in number of returns prepared in my first year.

Loan Originator Prosperity Mortgage, Lemont, IL 2006 - 2008

● Loan Officer - Developed a network of customers focused on relationship management; met with clients to take mortgage applications; Proficient on an industry wide loan origination system called Calyx Point, and a Chase Home Mortgage system called Loan Closer, as well as other numerous external bank systems; Obtained the State of Illinois Department of Financial and Professional Regulation (IDFPR) Loan Originator license through a self study program; Certified in residential, multi -family, and commercial loan origination and underwriting requirements.

Accomplishments: $1.4mn loan closing for a residential property client

Closing CoordinatorChicago Title and Land Trust Company, Countryside, IL 2002 - 2003

● Escrow officer - Prepared title files for residential real estate transactions; Reviewed title insurance commitments for clear lien position;Prepared the HUD-1/RESPA closing statements with figures from attorneys, banks and realtors; Issued closing protection letters and wiring instructions for financial institutions; Utilized a mainframe Excel based system for statement preparation requiring strong PC navigation skillsAccomplishments: Gained added duties of release administration on paid liens for closed title files

Investment AssistantTempleton Associates Ltd., Hinsdale, IL 1999 - 2000

● Associate - Assisted Investment banker by completing database questionnaires for investment firms for clients in Fixed Equities; Updated sales and marketing reports from plan sponsors, foundations, and endowments; Managed reporting for quarterly and year end accounting status on investment portfolios; Strong client focus mind-set with proficiency in consulting/advising clients, answering inquiries and providing information, and effectively managed difficult conversationsAccomplishments: worked independently within a week on assigned portfolios for market data updates

Senior Funding CloserCorewest Banc, Oakbrook Terrace, IL 1997 - 1998

● Funder - Created documents for residential property loan closings in wholesale division; Authorized wire fundings on a mainframe system, prepared escrows, and reviewed title for clear lien position; Performed pre-fund audits on co-workers collateral document preparation; Quality Control Auditor - completed Investor audits on closed loans for investor portfolio purchase.

Accomplishments: Advanced after 90 days to Senior Funder

ProcessorSenior Income Reverse Mortgage Corporation, Chicago, IL 1996 - 1997

● Post Closer - Submitted FHA Home Equity Conversion Mortgages for Mortgage Insurance Certificates to nationwide HUD offices; Managed a pipeline of closed loans for property repair administration, escrow account management, and receipt of final title policies; Interfaced with government employees, clients, appraisers, insurance agents and title companies to resolve post closing document gaps for the borrower account.Accomplishments: Reduced company exposure on outstanding escrows improving bottom line profits

PROFESSIONAL EXPERIENCE (Continued) Page 3 of 3

Mortgage Specialist Citibank, N.A., Chicago, IL 1985 - 1993

● Account Manager (Underwriter) for Broker Equity Loans - manually underwrote residential mortgages in adherence to federal regulations and corporate policy; supported internal clients (loan officers and sales office professionals) from multiple lines of business as well as external clients (brokers) with verbal file status reviews; completed files resulted in offering secured consumer debt consolidation or cash out financing for Fixed Home Equity Loans and Home Equity Lines of Credit to residential borrowers.Senior Residential Loan Closer - trained new hires while maintaining a pipeline of an average of 75-100 client files a week; promoted to Senior role based on expertise in required documentation, taxes and insurance escrow requirements, and final disbursements on residential loan transactions with outstanding time management skills.Title Clearance Processor -reviewed title policies for accuracy; booked loans and posted payments on a mainframe system, Expert skills led to re-deployments to other corporate departments: Marketing, IT implementation testing, multifamily processor, and Sales Assistant in a Residential Loan Sales office.

Accomplishments: Recipient of the Global *Citicorp Service Excellence Award* for highest level performance and personal achievement and exemplifying commitment to outstanding customer service.

. EDUCATION AND TRAINING

Bachelor of Science, Criminal Justice, Loyola University of Chicago, IL (including coursework in Business and Economics)

1 year General Accounting, Loop College, Chicago, IL

3 years Tax Accounting, HR Block, Lisle, IL

Professional Industry Training and Licensing:

Illinois Department of Professional and Federal Regulation Licensed Loan Originator

Federal Lending Regulations for Regulation A, B, D, O, X, Z, H, C (Home Mortgage Disclosure Act); Federal Investment Regulation M, and Financial Industry Regulatory Authority (FINRA) regulatory reporting for Securities Dealers; Federal Commercial Banking Regulation U disclosure reporting for the extension of credit secured by margin stock