mc slovakia 14 15 - job descriptions

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Page 1: MC Slovakia 14 15 - job descriptions
Page 2: MC Slovakia 14 15 - job descriptions

WELCOMEletterDear applicant,

We would like to firstly congratulate you on the decision of taking

the very special opportunity to apply for the MC team of AIESEC

in Slovakia 2014-2015.

You will have one year filled with passion, hard work, professional

development and personal growth and in the same time, one

year that will create long-lasting friendships with the people in

your team.

Slovakia is an AIESEC entity with great potential, active local committees, beautiful nature and glorious

history that can be a part of your life if you have the courage and passion to take the first step, fill in the

application and start your unbelievable journey!

We wish you good luck in the selection process.Yours,

MC Shockwave

Page 3: MC Slovakia 14 15 - job descriptions

General profileCompetencies Skills Understanding/KnowledgeProactive learning

Social responsibility

Analytical thinking

Long-term thinking

Entrepreneurial outlook

Facilitation skills

Strategy building

Cross-functional understanding

Operations management

Event management

Customer centricity

Understanding of AIESEC and the

Clarity of Why

Understanding the reality of Slovakia

and AIESEC Slovakia

FUNCTIONAL TEAM MANAGEMENT

Coordination of local committee vice presidents and national support team

Design and delivery of functional meetings

Communication and downscaling of functional strategies and initiatives

Page 4: MC Slovakia 14 15 - job descriptions

Functional job description

Outgoing Exchange

STRATEGIES BUILDING

Creation and implementation of national strategies in promotion, raising, matching, realization and reintegration processes, in order to support growth in both

outgoing GIP and GCDP

Downscaling global Outgoing Exchange directions and trends from AIESEC International and adapting them to national strategies

Innovating processes based on analysis of national and local OGX performances

Creation and implementation of sales and promotion strategies in cooperation with MCVP MKT

Creation and implementation of integrated experiences strategies in cooperation with MCVP TM

DATA ANALYSIS

Constant analysis of RA-MA-RE results and pipeline in the system to assess growth or decline of the GIP and GCDP operations

Constant analysis of subproducts performance to point out trends of the country

Analysis of internship applications to determine efficiency of promotional channels

Periodic analysis of supply & demand globally in our focused subproducts

MARKET UNDERSTANDING AND USAGE

Understanding and mapping profile and specificities of student market in Slovakia

Stressing the particularities of GIP and GCDP programs and their specific needs

Coordinating market research in local committees

Page 5: MC Slovakia 14 15 - job descriptions

Functional job descriptionOutgoing Exchange

PROCESSES MANAGEMENT

Promotion: Development of national promotional campaigns for internships based on subproducts / issues in cooperation with MCVP MKT; defining online and offline

channels for national promotion

Recruitments: Defining timelines and activities for national RCTMs of GIP and GCDP; creating and implementing tracking tools to follow up the weekly results during

recruitments

Delivery management: Supporting and tracking of the selection process; Preparation and delivery of the national Outgoing Preparation Seminars; Educating and

supporting the matching process; ensuring conduction of reintegration processes in local level

Cooperations and International Relations: Building cooperation and relations with other countries to support the growth; participating in regional and global summits

for partnerships and for positioning AIESEC Slovakia; managing and tracking operations with country partners

EXTERNAL FOCUS

Attending external events for networking and positioning of AIESEC internships

Organizing exchange-related national events in cooperation with MCVP PR

Targeting and managing exchange partnerships with organizations along with MCVP BD

CUSTOMER SERVICING

Providing standards and ensuring proper servicing processes in local level: selection and raising meetings, EP buddy system, communication and support

Implementation of NPS inputs in GIP and GCDP outgoing programmes

QUALITY MANAGEMENT

Ensuring fulfillment of XPP responsibilities in OGX side

Ensuring implementation of national standards from promotion to reintegration processes

Educating and tracking LCVPs OGX in NPS usage for processes improvement

Page 6: MC Slovakia 14 15 - job descriptions

Functional job descriptionIncoming GCDP

STRATEGIES BUILDING

Drive AIESEC in Slovakia Incoming GCDP towards more growth and aligned it with AIESEC International target and initiatives

Development and implementation of strategies to ensure growth in GCDP in AIESEC Slovakia

Development of strategies to ensure realization peaks according to AIESEC Slovakia GCDPi timeline

Adapt Global strategies in GCDP to the National level

DATA ANALYSIS

Exchange results analysis (national and local)

Do supply and demand analysis, DAAL files analysis

MARKET UNDERSTANDING AND USAGE

Searching new markets - especially regarding possible development of new national project

Market segmentation

Analyzing trends in the third sector

PROCESSES MANAGEMENT

Promotion:

- creation of promotional materials for GCDP projects

- internal and external promotion of GCDP products and project

Raising:

- initiating raising waves in local levels while ensuring they have sufficient knowledge

- checking TN forms in the system and being final responsible for putting them on status available

Page 7: MC Slovakia 14 15 - job descriptions

Functional job descriptionIncoming GCDP

Matching:

- creating CY2CY partnerships for supplying AIESEC Slovakia TNs, their account management

- tracking matching processes on local levels

- process optimization strategies

Realization:

- ensure proper impact showcasing

- EP LEAD implementation for trainees

Project Management:

Manage National Incoming GCDP projects and initiatives

Monitor local projects and ensure their sustainability and quality

Ensure knowledge on the local levels regarding national projects and their timeline

Creation and implementation of national projects supporting growth in GCDP

Ensure education of project management to members

Supporting resources, raising partners and coordinating national GCDP projects within the LCs

Supervising and coordinating of projects run by the LCs

EXTERNAL FOCUS

Research grant opportunities for the national projects together with MC VP F

QUALITY MANAGEMENT

NPS tracking and follow up on comments

GCDPi standards tracking and implementation

Co-delivery implementation

Ensuring XPP knowledge on local levels and its fulfillment

Page 8: MC Slovakia 14 15 - job descriptions

Functional job description

Incoming GIP

STRATEGIES BUILDING

Drive AIESEC in Slovakia Incoming GIP towards more growth and aligned it with AIESEC International target and initiatives

Development and implementation of strategies to ensure growth in GIP in AIESEC Slovakia

Do supply and demand analysis, DAAL files & AFT analysis, other country´s best case practice understanding

DATA ANALYSIS

Analysis and research of business trends in Slovak market

Myaiesec.net management & matching tools

External trends analysis

MARKET UNDERSTANDING AND USAGE

Market research

Searching new markets

Market research with trend analysis

External analysis of Slovak market

Internal analysis of supply and demand

Market segmentation

Packing JDs based on national segment

Segmentation development

Segmentation tracking

Page 9: MC Slovakia 14 15 - job descriptions

Functional job description

Incoming GIP

PROCESSES MANAGEMENT

Selling and raising

Approaching companies and selling GIP partnerships

Creation of proposals for companies

New sales

Account management

Assuring account management for national GIP partners

Assuring and supporting account management & service processes on local level

Re-raising of current GIP partnerships

Responsible for delivering GEP partnerships

Selling education

Creation of the selling education at national level

Delivery of Selling education

Selling materials creation

Matching and realization

Tracking of matching and realization on local level

Managing and tracking of matching and realization of national TNs

Organizing matching manias

Country to country cooperations

Page 10: MC Slovakia 14 15 - job descriptions

Functional job description

Incoming GIP

Development and education of members

Provide support/knowledge on using of MyAIESEC.net regarding GIP

CRM - communication and development

National education cycle for ICX members

National R&R system development and implementation

Promotion

Promotion of GIP TNs within the network

Building international co-operations for supplying AIESEC Slovakia TNs

Promotion of AIESEC towards companies

EXTERNAL FOCUS

Representation of AIESEC in Slovakia at business events

Account management and new sales

CUSTOMER SERVICING

Coordination of interns’ care processes in every local committee

NPS quality management

QUALITY MANAGEMENT

Measuring satisfaction of interns and companies

Ensuring fulfillment of XPP

Page 11: MC Slovakia 14 15 - job descriptions

Functional job description

Talent Management & Local Committee Development

STRATEGIES BUILDING

Development and implementation of the LC coaching system and LC services

Development of strategies regarding the recruitment process (planning, selection, allocation)

Design and tracking of strategies regarding the Customer Experience Management process

Design and tracking of strategies regarding the educational direction of the country (LEAD programme, conference cycle, members’ education cycle)

Development of strategies that ensure the implementation of integrated experiences and EP LEAD programme (cooperation needed with MC VP Outgoing

Exchange)

DATA ANALYSIS

Analysis of the strengths of our organization and the factors that may influence this position

Usage of internal tools such as SONA, and recommendations on how to create clear communication around them

Analysis of ELD programs data, determining growth and decline factors

Analysis and interpretation of the Customer Gauge platform data

Identifying key drivers for growth in the national network and outline of how to capitalize on them

Preparing periodical analysis about the performance and health of AIESEC in Slovakia

Evaluation of the state of the actual organizational culture and providing inputs for culture shaping

Page 12: MC Slovakia 14 15 - job descriptions

Functional job description

Talent Management & Local Committee DevelopmentMARKET UNDERSTANDING AND USAGE

Conducting Market Research to other cities in AIESEC Slovakia, in order to establish new expansions or Specialized Units

Understanding and usage of the students’ market for ELD programmes recruitment

Understanding and usage of the students’ market for ELD programmes development

Understanding of the stakeholders’ market for Net Promoters’ Score management

PROCESSES MANAGEMENT

Programme-based recruitment

Creation of internal analysis and student profiles based on GCM and organizational structure

Working with MCVP M&E for programmes-based Recruitment implementation at local level

Providing education and support LCs in order to ensure a highly qualitative recruitment

Creation and downscale of allocation and induction frameworks for LC level

Leadership Development

Design and delivery of LEAD programme for EBs and TLDs

Involving leadership development to the conference cycle

Internal promotion of leadership positions and leadership in every experience

Transition

Education of EBs on how to do transition with the help of national level

Design the Transition Frame for Local level and tracking according to membership criteria

Knowledge management

MC transition delivery

Page 13: MC Slovakia 14 15 - job descriptions

Functional job description

Talent Management & Local Committee DevelopmentMC application process design

Promotion and applications

Create MC selection system

Pipeline management

Talent Tracking and Pipeline Management

Manage the pipeline of the MC with the MCP

Educate LCs on how to manage the talent pipeline

Support LCs on how to conduct the AIESEC XP packaging to increase the results

Myaiesec.net management and audit with TMP & TLP

Membership development

Creating and Implementing National Member's Education cycle aligned with TMP&TLP including functional, organizational knowledge as well as ensuring hard

and soft skills development

Design Local Trainers Team with LCVPs TM and National Trainers Team, in order to deliver quality education and training process

Work together MCVP Business Development to establish national learning partnerships and coordinate with them the topics to train the membership

Ensure Competency Model Management and implementation at local and national level

Ensure all talent management processes are aligned to TMP/TLP segments

Career planning framework creation and downscale for LC level

Expansions

Design of Expansion strategy

Running Education Plan in the expansions created

Driving Recruitments in the new established entities and ensure pipeline management for these Initiative Groups

Drive the new entities in the Global Direction – 2015

Page 14: MC Slovakia 14 15 - job descriptions

Functional job description

Talent Management & Local Committee DevelopmentSupport the development of Specialized Units in new universities or other cities

Support in driving structures that would contribute to growth in results of the LCs responsible of expanding

Create education plan on how to establish a Specialized unit

Coaching

Adjust and support the implementation of a customized coaching strategy (LC Visits, etc.)

Planning and tracking the implementation of LC growth strategies

Drive education plan for MC coaches to deliver the sessions in LC Visits

Track MC coaches on the delivery of LC Visits and implementation of LC Coaching strategy

EXTERNAL FOCUS

Communication with and coordination of National Trainers’ database

Cooperation with MC VP Business Development regarding educational partnerships

Presence in external events regarding engagement with the students’ market

CUSTOMER SERVICING

Implementation of Net Promoters’ Score inputs in ELD programmes

Release satisfaction and needs assessment surveys to assess the development needs of the members of AIESEC Slovakia

Coordination of the customer-care process during Recruitment

QUALITY MANAGEMENT

Creation and tracking of ELD quality standards

Tracking and usage of the Customer Experience Management strategies and Net Promoters’ Score platform

Page 15: MC Slovakia 14 15 - job descriptions

Functional job description

Marketing & External Events

STRATEGIES BUILDING

Responsible for the internal and external communication

Deliver relationship management with current organizations and generate new relationship for external promotion

Guarantee the correct AIESEC brand implementation in national and local level by education, coaching and support

Supporting nationally the execution of each program strategies, together with MCVP BD, OGX and TM&LCD, to increase local performance

Downscaling global strategies to the national and local level

DATA ANALYSIS

Tracking the online customers engagement

Conversion rates analysis

MARKET UNDERSTANDING AND USAGE

Responsible for brand audit

Market researches together with MC VP OGX and MC VP TM&LCD

Tracking trends in online & offline marketing

PROCESSES MANAGEMENT

General:

- Run national strategies to support the increasing of the applicants to each programs

Page 16: MC Slovakia 14 15 - job descriptions

Functional job descriptionMarketing & External Events

Web management:

- Developing and updating AIESEC web page

- Updating fan pages on social networks

- Responsible for myaiesec.net

Alumni management:

- Responsible for the communication with alumni

- Creation of strategies involving alumni in AIESEC

EXTERNAL FOCUS

Creating media partnerships

Establishing cooperation with other youth organizations, NGOs and other parties

Attending networking events - define AIESEC’s participation in external events in order to improve the sales of our products

Conference management of the event Youth to Business:

- OCP election

- OC team management

- Tracking of the OCP

- agenda management

Conference support of the event Talents of Tomorrow

CUSTOMER SERVICING

Responsible for grow, reach and smart conversion rate

QUALITY MANAGEMENT

Responsible for response rate and showcasing of NPS

Page 17: MC Slovakia 14 15 - job descriptions

Functional job description

Business Development

STRATEGIES BUILDING

Ensuring financial sustainability of MC team

Fund raising

Planning and tracking raising plan in national level

Working closely with VPF to monitor progress towards securing fundraising target for current and following year’s budget

Setting products pricing (in cooperation with MC VPF)

DATA ANALYSIS

Analysis and research of CSR activities in Slovak market

Research among companies to find patrons of each functional area

Product portfolio feedback

External trends analysis

MARKET UNDERSTANDING AND USAGE

Market research and segmentation

Attending external events relevant for AIESEC Slovakia and for the MC team

PROCESSES MANAGEMENT

Project Management

Initiate new issues for GCDP IC projects based on CSR research

Cooperation with companies on co-organization of national projects

Page 18: MC Slovakia 14 15 - job descriptions

Functional job descriptionBusiness Development

Account Management

Partnerships delivery and Partner care

Resigning of current partnership contracts

Selling of products to current partners

Assistance in selling to LC ERs

Employer Branding Product Development

Development of AIESEC Slovakia Employer Branding product portfolio

Strategic management of Career Days

Strategic management and final responsibility around: Talents of tomorrow and Youth to business selling part

Talent Development Product Development

Strategic management and final responsibility of Partners involvement in education cycle (national conferences, international conferences, functional meetings,

LEAD program)

Partners’ involvement in selection processes (Newbies, EP, MC selection)

Partner structure

Creating AIESEC XP products

Selling Education

Final responsibility for education of sellers in AIESEC Slovakia

National Sellers team management

EXTERNAL FOCUS

Management of corporate external events (NDK, Youth to Business, ToT) – selling and account management

External representation of AIESEC Slovakia

Page 19: MC Slovakia 14 15 - job descriptions

Functional job description

Business Development

CUSTOMER SERVICING

Account management and new sales

Delivery of national partnerships

QUALITY MANAGEMENT

Customer satisfaction

Re-signing partnerships

Page 20: MC Slovakia 14 15 - job descriptions

Functional job description

FinanceSTRATEGIES BUILDING

Creation of sustainable processes in FIN area,

Ensuring legality and transparency of LCs and MC,

Proper planning and tracking of the budgets,

Suggestions and recommendations to other FAs in order to improve processes,

Strategic leading of Finance area nationally,

LC development in finance area,

Creation of Finance awareness in the country,

DATA ANALYSIS

MC budgets analysis to ensure sustainability of MC,

LC budgets analysis to ensure sustainability of LCs,

Conference and events budgets analysis,

Regular reports evaluation on monthly basis,

Analysis of internal LC data during AUDITs,

MARKET UNDERSTANDING AND USAGE

Knowledge about possible sources of financing

Market research about possible grants and donations,

Fundraising activities in order to ensure sustainability of projects and MC activities,

Knowledge about changes in legislation,

Page 21: MC Slovakia 14 15 - job descriptions

Functional job descriptionFinance

PROCESSES MANAGEMENT

Accounting - advanced double sided financial accounting, accounting principles, bookkeeping and reporting, creation of financial statements, physical

accounting,

Budgeting - calculations and budget creation, cash flow creation, tracking of budgets, cost cutting,

Reporting - basic reporting methods and extraction of relevant information, recommendations for process improvements,

Finance management - managerial accounting, finance analysis, management of bank account, payments, invoicing - creation & payments,

Legislation - legality of processes, creation and review of contracts, internal legislation creation, financial standards and rules settlement, compendium changes,

legislative assemblies preparation and reports creation,

Process optimization - creation of finance tools in order to increase efficiency, AUDIT of internal LC processes, recommendations for better finance management

Fundraising activities - market research for possible grants and donations, filling the application forms, creation of project budgets, creation of final reports and

accounting of projects,

EXTERNAL FOCUS

Cooperation with external companies that provides financial grants

Cooperation and communication with authorities and municipalities

CUSTOMER SERVICING

Regular communication with authorities and municipalities

Regular communication with organizations that provides grants

Creation of final reports from the project and final report of MC

QUALITY MANAGEMENT

Regular AUDITS 2 times per year; Control of all necessary legislation and processes

Advices and recommendations to the LCs; Process optimization

Page 22: MC Slovakia 14 15 - job descriptions

Good Luck

with the application process!