MATTIA MATTHEWS120 W 183 rd Street #11 | Bronx, NY 10453 | (917)945-3532 | Mattiamatthews@yahoo.com

OBJECTIVE

I am a retail professional with 14 years of experience in luxury sales at Ralph Lauren. I started as a Customer Service Representative and quickly moved in Women’s Clothing as a Sales Professional. I am currently a Senior Sales Professional in the children’s store. I am seeking opportunities for growth.

EMPLOYMENT HISTORY

Management Ralph Lauren 11/2014 – 12/2014Jersey Gardens Mall, NJ

• Opened a Popup Luxury Outlet Store

• Trained and Managed a team of 20 employees

Management Ralph Lauren

Lee Gardens Hong Kong 09/2014 – 11/2014

• Assisted with the opening of the first Luxury Flagship men’s and women’s store in Hong Kong.

• Managed a team of 25 employees for the women’s department by facilitating product knowledge, client outreach and client interaction.

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Senior Sales Professional Ralph Lauren 05/2012 – Present

878 Madison Ave

• Achieved $850,000 in sales by my second year of sales, an increase of 14% LY, through customer engagement and conversation which helped me deliver the highest transaction rate in the store for the year.

• Currently ranked third in sales in total Children’s Division RLS-NA for FY15.

• Selected to partake in the third year Mentorship Program exposing me to high level corporate partners through guest speaker series, showroom walk through for all labels which has allowed me to establish peer to peer relationships within an elite group of sales professionals in the Madison Avenue stores.

• Forged relationships quickly with clients in a fast paced, highly transactional environment with both local and global clients.

Women’s Accessories Ralph Lauren 10/2010 – 5/2012

888 Madison Avenue

• Selected to be a part of the opening team for 888 Madison Avenue, the Women’s flagship for the world and launched the first women’s global shoe salon achieving $400,000 in personal sales within the first year.

• Extensive training on accessories including product information for 150 new shoe styles, craftsmanship on handbags and small leather goods and eyewear.

• Developed training and product information to the store team by conducting huddles, incentives, workshops and fit session.

Women’s Senior Sales Professional Ralph Lauren 05/2003 – 5/2012888 Madison Avenue• Exceeded my sales goal to achieve $800,000+ in sales every year reaching Senior Sales

status for seven consecutive years.

• Cross sold all labels for Men’s and Women’s including Blue label, Black label, Collection and RLX gaining a deep understanding of the world of Ralph Lauren.

• Ranked in the Top 5 in sales numbers in the Women’s Team out of a group of 20 associates.

Cash Office/Customer Service Representative Ralph Lauren 05/2002 – 5/2003867 Madison Avenue

Assisted Sales Professionals across all divisions of the $40 million flagship stores, with responsibilities including sales audit, store deposits, technology and POS maintenance which ultimately impacted the employee and customer experience.

EDUCATION

Berkley College 1991 – 1993Fashion Marketing and MerchandisingNew York, NY