#matexp - the fun-damentals of change
TRANSCRIPT
#MatExp
The FUN-damentals of change!
Practical ideas to start your improvement journey
National Maternity & Newborn Safety
collaborative launch
Presented by Florence Wilcock & Gill Phillips
- members of the #MatExp team#MatExp
#MatNeoQI
Introduction
Responding to a need for change
Working collaboratively across boundaries
Challenging existing assumptions
Maternity experience - five pilot workshops across London
#MatExp was ‘born’- A grassroots movement aimed at improving maternity experience for families and the staff who care for them.
How?Whose Shoes?® board game as a tool for dialogue
Scenario sparks
conversation
Solutions captured by
graphic facilitation
Multi-disciplinary team and
users
The journey since• Today we are part of a much bigger #MatExp
community
• Active engagement across social media
• Over 25 Trusts or regions using the game to talk to women and staff & spark improvement
Shaping the ‘Better Births’ vision
Graphics by New Possibilities.
Copyright © Nutshell Communications Ltd. All rights reserved.
Copyright © Nutshell Communications Ltd. All rights reserved.
Graphics by New Possibilities.
Maternity Challenge Fund Bid March 2016
Graphics by New Possibilities.
Crowdsourcing new material
‘The Pinks N Blues’ focus group
e
Graphics by New Possibilities.
Nobody’s patient resources – being launched in March
Over 120 new crowdsourced scenarios and poems
Doubling the number in the original #MatExp card set
Copyright © Nutshell Communications Ltd. All rights reserved.
Copyright © Nutshell Communications Ltd. All rights reserved.
On your tables you have a couple of cards and a poem to spark conversations
We’ve chosen common topics we think you will be tackling
We want you to think outside the box, brainstorm some solutions
Grab those pens and get creative
What are the challenges you face as a maternity service with this topic?
What is an immediate idea to improve this that you could try out in your service tomorrow?
What is an idea to improve this that you could try out in your service next month?
Do you have any solutions to this issue that you would be willing to share with other units?
Graphics by Tom Bailey
What are you going
to do differently?
Yes, but in the real world things are tough…
Sketchnote by Tanmay Vora
Ideas to try out? How to get started
• Relationships
• Communication
• Build trust
• Breakdown barriers
Ideas to try out…• Local Randomised
coffee trial
• Each month - match people of different disciplines and grades
✓ Pledges to take action
✓ Work closely together
✓ Find people who share your passion
✓ Share results
Build wider networks through social media
#MatExp
Make it FUN…..✓ Get creative
✓ Wall displays
✓ Graffiti board
Build team spirit…
Get writing! ✓Blogs
✓Newsletters
Write Steller Stories!
Make it topical
#MatExp Advent !
Videos … are the way forward!a
How we announced our #MatExp competition winners!
Capture the energy… with another film … and a Steller story!
Events to get people talking and thinking
Turn it into a challenge to involve others…
Have a new challenge each month – like Leeds… 2017
January: Lithotomy challenge
February: Language challenge
March: Focus on young parents
Reflect and write about it – like Sarah Winfield
Rise to a challenge – and sing! a
The #MatExp RAP!Crowdsourcing involves everyone
- and shares the work…
NHS Expo , 2016
Thank people, appreciate them, small rewards…
Spread the word
Anyone can make change
Anyone can be a leader
Eat the elephant – one chunk at a timeBuild the magic…
For more information
Flo Wilcock: @FWmaternityKHFT
Gill Phillips: @WhoseShoes
Join us!
www.nutshellcomms.co.uk
matexp.org.uk