Match Management

• 45% Match Rate in Term 2011-2012• 55% Match Rata in Q3 2012• Globally it takes average 80 days to

match a TN/EP• 28% TN/EP will be matched in 1 month

Global GIP Match Challenge

Bottlenecks for GIP ICX Match

TN

Low commitmentPicky in selection

Slow in response

EP

No proper EP

Slow in response

Change decision

LC

Low commitment

CommunicationDifficult to track

Bottlenecks for GIP OGX Match

EP

Picky in selection

Low commitment

Slow in response

TN

No proper TN

Slow in response

Picky in selection

LC

Low commitment

CommunicationDifficult to track

Great Match Rate=

Supply common sense among membership+ Good supplier management+ Great match management+ Culture of delivering the promise/being professional

1Supply common sense

--Sell what we have

Supply Common Sense

Currently, we have 3,187 TN opportunities.Currently, we have 5,786 EP opportunities.75% of them are raised in 2012.

Supply Common Sense

-Background/Working Field: What opportunities we can provide? How many?-Top suppliers: Who are the top suppliers?-Language: What are the top languages-Timeline: When do we have them

Supply Common Sense

-Background/Working Field: What opportunities we can provide? How many?-Top suppliers: Who are the top suppliers?-Language: What are the top languages-Timeline: When do we have them

Supply Common Sense

1. What is the scale of different opportunities we are providing?-TN

Scarce Resources

1. What is the scale of different opportunities we are providing?-EP

Scarce Resources

Supply Common Sense

• AIESEC has much more business background students

• Electrical & Electronics & Industrial & Mechanical Engineering is our top Engineering Profile; But globally we have only around 20 EP with working experience with each background

• 60% EP of Social Science studies Psychology; Social work has most EP with working experiences(560)

Supply Common Sense

• 68% EP of Law Background has business law background. Globally we have only around 30 EP who has working experience in law

• 62% EP of Other Technical Background has Advanced Mathematics background; Tourism has most EP with working experiences(200)

Supply Common Sense

-Architecture-Fashion & Design-Graphic Design-Children Education Profession-Aerospace Engineering-Automotive Engineering-Chemical Engineering-Civil Engineering-Environmental Engineering-Agriculture-Biochemistry-Hydromechanics-Plant Products Technology

-Food Engineering-Genetic Engineering-General & Inorganic Chemistry-Horticulture-Land & Water Management-Medicine & Healthcare-Molecular BiologyProcess Engineering / BioprocessMicrobiologyBiophysicsAnimal Products TechnologyConstructionFermentation TechnologyDon’t raise them unless you are sure about supply

Supply Common SenseWe really have very few EP who have following academic background:

Supply Common Sense

Database managementTourismChild (Youth) EducationForeign Languages Education Introductory Teaching Social workPublic RelationsCorporate Community EngagementEvent ManagementHotel + Restaurant Management

Introduction to Management / Business AdministrationOrganisation Management + PlanningProject ManagementFinancial Planning + BudgetingHR resourcesMarketing

Backgrounds which have more than 200 EP with working experience

Supply Common Sense

-Background/Working Field: What opportunities we can provide? How many?-Top suppliers: Who are the top suppliers?-Language: What are the top languages-Timeline: When do we have them

Supply Common Sense

2. Who are the top provider for main products?

Use supply world map to have an overview:http://www.myaiesec.net/content/viewfile.do?operation=fileview&contentid=10239703

Supply Common Sense

2. Who are the top provider for main products?

EP：• Business background (All over the world)• Technical background (Brazil, Colombia, Mexico,

Tunisia, Ukraine, Russia, Poland, Turkey, India, Germany)

• Teaching background (English speaking, Poland, Ukraine, China)

Supply Common Sense

2. Who are the top provider for main products?

TN：• Business background (All over the world)• Technical background (Most of WENA countries

offer technical TNs, esp IT)• Teaching background (Most of emerging market,

esp MoC, Indonesia, Russia, etc)

Supply Common Sense

-Background/Working Field: What opportunities we can provide? How many?-Top suppliers: Who are the top suppliers?-Language: What are the top languages-Timeline: When do we have them

Supply Common Sense

-Background/Working Field: What opportunities we can provide? How many?-Top suppliers: Who are the top suppliers?-Language: What are the top languages-Timeline: When do we have them

Jan Feb Mar Apr May Jun Jul Aug Sep Oct Nov Dec

379325

401

256

388

536596

450505

388332 308

Realization Timeline

4. Timeline and Duration

Supply Common Sense

2Supplier management

--Match when we have

Supplier Management

Align

Track

Support

Evaluate

Create

5 Key Actions for Supplier Management

To help with delivery based on sub-products we filter all our EPs from AFT and classify them according to sub-products, so on our EP search tool you will find EPs split by the one sub-product they are best belonging too. For Engineering and IT we further break these down to more specific profiles they belong too.

Case study of AIESEC Germany:SUB-Product deliverySearch tools by sub-product to track supply progress

German EP Search Tool:

http://bit.ly/TBYAIZ

Case study of AIESEC Germany:SUB-Product SegmentationUsing DAAL to build for segmentationReviewed potential supply in each sub-segment to identify most suitable duration, realization peaks for these TNs. Further broke this down by language to identify demand for specific language requirements (German) and then identified top supply entities for these type of TNs.

Blue Bar (left axis): International supply Marketing TNs

Red Line (right axis): International supply German Language Marketing TNs

3Match management--Match when we have

Matching bottlenecks15x Bottlenecks.

1. Clarity of TN expectations2. Intern / Company waiting for better opportunities3. Delays in matching process from EP / TN side.4. Communication between from EP / TN side.5. Too many opportunities for EP / TN6. Difficult to mange large scale of applications from

TN side7. Member knowledge and experience to deliver.8. Culture of Organization9. Pricing Incentives10. Language Standard11. Specific request from TN side.12. Transition of accounts13. Outdated TN forms14. Difficult to track delivery15. Promotion Channels

Matching bottlenecks6 Bottlenecks of doom for the network.1. Incentives driven through EP/TN pricing

model

2. Communication and matching process

3. Lack of proactively opportunity sourcing

4. Expectations and Opportunity

Management

5. Knowledge and use of EP/TN forms

6. Lack of match progress tracking

Matching bottlenecksIncentives driven through EP/TN pricing model.Companies• Partial payment up front for raising of TN fee to

ensure commitment

Exchange Participants• Higher portion of EP fee paid upon raising to ensure

high motivation to be on database• Set duration for EP forms on system, old forms

rejected or pay extra fee to extend this duration

Matching bottlenecksCommunication and matching process – Part iCompanies• Set timeline for shortlisting and candidate selection

through TN contract• Prepare second shortlist during first round of

selection• Physical follow up meeting during shortlisting

process to follow up company• Manage first round of selection for the company

internal in AIESEC so company will have less Interview rounds Internally

Matching bottlenecksCommunication and matching process – Part iIExchange Participants• Tracking of EP application• TN manager follow up of non responsive TNs• Education on TN selection and application process

from ICX• Regular communication with EP during matching

process to ensure they are continued to be motivated and active in applying

Matching bottlenecksLack of proactive opportunity sourcing

Headhunt candidates for TN• Proactive supply search• Contact Sending entity/ Candidate in smart way• Pocket recruitment for company –should start even

during contract negotiation

Matching bottlenecksExpectations and opportunity management.Companies• Set expectations on a set number of shortlists

delivered per company• Best EPs are coming from the first shortlists• Propose JDs for standard profiles • Questions company JD to ensure clarity

Exchange Participants:• Present EPs less opportunities through • EP buddy works as consultants supporting EP

through matching process

Matching bottlenecksKnowledge and use of EP/TN forms

1. Conduct education for uploading form-Only choose main working filed (TN)-Only choose main background(EP)-Write JD carefully and comprehensively-Use company introduction and trainee testimonials

Upload TN form

Matching bottlenecksKnowledge and use of EP/TN formsGEP Case study: Clear application requirement

Upload TN form

Matching bottlenecksKnowledge and use of EP/TN formsGEP Case study: Clear application requirement

Screeing

Matching bottlenecksKnowledge and use of EP/TN formsGEP Case study: Use survey to filter applicants

Solution 2GEP Application Process:b. EP survey to collect most critical information you need

Upload TN form

Matching bottlenecksKnowledge and use of EP/TN formsGEP Case study: Advertise TN in smart way

Learn from Alcatel-Lucent http://www.myaiesec.net/content/viewwiki.do?contentid=10005063

Why company want AIESEC interns?

Upload TN form

Matching bottlenecksKnowledge and use of EP/TN formsGEP Case study: Advertise TN in smart way

Learn from Alcatel-Lucent http://www.myaiesec.net/content/viewwiki.do?contentid=10005063

Stories of Interns

Matching bottlenecksLack of matching progress tracking

• Set milestones in matching progress and track milestones of your TNs/EPs

• In-time feedback and on-spot problem solving• In-time adjustment of delivery process based on

reality• Make sure account transition happens probably

4Culture

--Deliver our promise

Case study of Czech Republic

• Measuring matching duration (average 38,76 days, the best LC average 19,5 days)

• Make sure LCs are aware that iGIP has 2 entities– Sales and AM

• NST responsible for matching support and country cooperation

• Recognize match and re-raise

Great Match Rate=

Supply common sense among membership+ Good supplier management+ Great match management+ Culture of delivering the promise/being professional