MARK CHRISTIAN RUIZ 67 LAKEFRONT DRIVE MOUNT IDA, AR 71957

PHONE 760.284.2105 Cell/Text & 870.867.3495 Home Office E-MAIL markruiz29@hotmail.com

OBJECTIVE

To secure regular source of Daily Claims in Arkansas and surrounding states. To obtain deployment to CAT events, large or small. Provide superior customer service and excellent adjusting skills.

SUMMARY OF QUALIFICATIONS

Adjuster licenses held in: TX 1402337 exp. 8/3/2016, OK 40123230 exp. 1/31/2016, AL 450742 exp. 1/31/2016, LA 508444 exp. 1/31/2016, MS 10178312 exp. 5/31/2016, NC 8873343 exp. 3/31/2016, SC 505273 exp. 8/31/2017, FL P145253 exp. 1/31/2016, AR 364599 exp. 1/29/2016, GA 2706370 exp. 12/31/2016, MN 40134552 exp. 1/31/2016, NH 2311947 exp. 10/1/2016

• Proficient in the use of Xactimate, 20+ years experience

• Certified with Liberty Mutual, American Family (Prop., F&R), Fla. Citizens, State Farm, Pilot Catastrophe Environmental, NFIP, Hazwoper Site Operations, California EQ, Amica, American Hallmark Ins., Wellington Ins. Group, GEICO, Scottsdale, Allied, Homesite, Progressive, SAFECO, Nationwide, Horace Mann

• Thorough knowledge and experience of insurance estimating procedures, construction/building/restoration practices

• Experienced and trained in fire, water and flood emergency procedures, asbestos & mold remediation

• Extremely strong communication and customer service skills

PROFESSIONAL EXPERIENCE

Certified Independent Adjuster September 2015-Current Central Adjustment Company, Inc. – Little Rock, AR

• Handling daily commercial & residential claims in Arkansas for various insurance companies February 2015-Current NCAGroup

• Feb-June 2015 handled ice dam claims in New Hampshire & Massachusetts January 2014-Current Wardlaw Claims Service

• Daily commercial and residential claims in Arkansas, Texas, Tennessee & Mississippi

• Sept. 2014-Nov. 2014 Desk Adjuster State Farm Ins., Columbia, MO – Theft, lightening, XactContents January 2014-Current Brightclaim

• Commercial & Residential Daily claims – Arkansas, Texas & Tennessee January-August 2014 American Claim Solutions, Inc.

• Daily claims all over Arkansas January 2013-Current J&D Claim Services, Inc.

• Daily and CAT claims in Texas, Arkansas & Oklahoma (Commercial: Fire, hail, wind, water, tornado, sewer backup, vandalism) May 2012 – Current Pacesetter Claims Service

• Daily Claims

• Adjusted for American Family Chicago, IL (mostly Sump Pump/SBU claims-a few wind & hail claims) – April 2013

• Adjusted for American Family (Hail) Denver, CO – June-July 2012 September 2005 – Current Pilot Catastrophe Services, Inc.

• Adjusted environmental claims (gas contamination) Jackson, WI Aug-Oct 2012

• Adjusted for American Family (Hail) Columbus, OH July 2012

• Team Lead QA Citizens Insurance March-mid April 2012

• Adjusted for Liberty Mutual Hurricane Irene August-November 2011

• Adjusted for Liberty Mutual Wallingford, CT (ice storm) April-June 2011

• Deployed as desk adjuster Commercial & Residential divisions of Citizens in Florida July 2010 through March 2011

• As a member of the Certified Environmental Group adjusted third party claims (oil/flood) in Coffeyville, KS July-Oct. 2007 & Jan-Feb. 2008; adjusted third party claims (chemical plant explosion) College Station, TX Aug. 2009- Feb. 2010, adjusted third party claims (gas contamination in water) Jackson, WI August – October 2012

• Adjusted for Liberty Mutual Boston, MA (ice), Huntsville, AL (hail), Baton Rouge/New Orleans, LA (Hurricane Gustav), Connecticut (ice), New Jersey (Hurricane Irene)

• Adjusted for American Family Wind/Hail/Ice storms-Madison, WI, St. Louis, Milwaukee, Minneapolis

• Adjusted for State Farm Insurance Company 2005 (Hurricane Katrina/Rita – 6 months), hail Westerville, OH (2006)

• Reviewed and corrected hurricane and flood loss files in New Orleans for State Farm Clean-up Division 1997-2005 held positions in various insurance restoration companies as estimator and general manager in San Diego County, CA 1992-1997 Ruiz Construction – Licensed General Contractor State of California 1983-1992 Independently employed by various general contractors in California

• Constructed single and multi-family homes & All aspects of layout and framing and supervision 1973-1983 Independently employed with various general contractors in Northern Virginia

• Same as above referenced skills and management

EDUCATION

• Ongoing certification and CE courses relating to Insurance Adjusting and licensing

• Community Emergency Response Team (CERT) Program

• Construction estimating and bidding course at George Mason University, Fairfax, VA, 1980

• Home-Tech Home Improvement Short Course, 1977

• Various liberal arts classes at Citrus Jr. College & Northern Virginia Community College, 1972-1975

• Graduated High School, Duarte, CA, 1972