Mark Olson15875 Canoe Creek Drive

Jacksonville, Florida 32218mark.vi.olson@gmail.com

Ph: 307-277-5442

Departmental Responsibility: System Facilities Director, Plant Operations, Maintenance, Grounds, Construction, Safety and Security Departments.

Typical Responsibilities: Day-to-Day operations of all above departmentsManage in-house and Capital Construction and renovation projects Manage and oversee all maintenance contractsMaintain vehicles and grounds equipment in good safe conditionMaintain staffing levels, interview, hire, train and discipline staff to ensure competent work force for all departmentsWrite, review and maintain policies, procedures and Management Plans as required meeting or exceeding regulatory requirementsOversee Safety Officer in the performance of his/her duties and act as Safety Officer during their absenceWrite, review and manage Environment of Care management plansHold position of Chairman or the Environment of Care CommitteeMaintain Electronic Statement of Conditions (TJC)Manage Computerized Maintenance Management System (CMMS)Review and prioritize projects, corrective work requests and preventive maintenance requirements and schedules Maintain all Emergency Power and Utility distribution systems to ensure dependable delivery and redundancy for critical systems Write and monitor annual budgets for all assigned departmentsWork with IT Services to provide infrastructure to support new technologiesReview, prioritize and recommend future capital equipment replacementMember of Strategic Planning Committee in developing Facility 20 year Master Plan.

Medxcel Facilities ManagementSt. Vincent Medical Center1 Shircliff Way Jacksonville, Florida

February 2016 - currentLocation, Jacksonville, FloridaFacility Information: Riverside Campus 519 Bed, Southside Campus 219 Bed, Clay County Campus 150 Bed, St. Catherine Laboure Manor 120 Bed Senior Care Facility, 90+ external MOB, Urgent and Ambulatory Care Centers Totaling an excess of 3.5 million square feet.

Accomplishments:

Implemented policies, procedures and departmental practices designed to improve delivery of services to all departments within the St. Vincent Medical Center operations.

Reviewed and modified Scope of Work for various Capital and Foundation projects to bring them back within original budget and completion deadlines.

ABM Healthcare Support ServicesWyoming Medical Center1233 E. 2nd StreetCasper, Wy. 826011/2012 – CurrentLocation: Casper, WyomingFacility Information: 191 Licensed Bed Level II Hospital, 1,009,735 Square Feet, Facility Director, Construction Oversight, Regulatory Compliance, EOC Chairman, Safety Officer

Accomplishments:

Completion of $42 million dollar expansion addition of new West Tower. 108,000 sq. ft. with new Kitchen, dining, Boardroom, Pre-hospitalization, Chapel, 24 bed Mother Baby Unit and 27 bed Surgical Unit Floor and new Main Hospital Entrance.

$3, million Re-commissioning of the Central Heating and Cooling Plant to support addition of new West Addition.

Completion of an $8 million dollar Out Patient Radiology building housing a 3T and 2T MRI. This was built as leased space.

Maintained all TJC and CMS regulatory testing.

Deaconess Medical Center800 W. 5th AvenueSpokane, Wa. 9921005/02/2010 – 01/2012Location: Spokane, WashingtonFacility Information: 388 Licensed Bed Acute Care Hospital. 1,200,000 Square FeetDirector of Plant Operations, Bio-Medical Engineering, Maintenance, Construction, Safety and EOC.

Accomplishments:

Improved Bio-Medical Engineering Preventive Maintenance Compliance from 13% to 97%

Assembled and initiated contracts for 22 Elevator Upgrades Assembled and initiated contracts for replacement of Fire Alarm System Assembled and initiated contracts for Fire Egress PFI requirement Brought all TJC compliance documentation current Assembled Bid documents for upgrading Security Access and CCTV systems Installation of new 3T MRI Upgrade of various CT systems to 64 slice technology Replacement of Facility wide Nurse Call System Multiple remodeling contracts in access of $1,000,000 each

Horizon Medical CenterDirector, Plant Operations

07/2008-11/2009Location: Dickson, TennesseeFacility Information: 146 Licensed Bed Acute care hospital, two facilities totaling 500,000 square feet

Accomplishments:

Replacement/installation of new X-Ray Machine in Emergency Room ($350 k) In-house remodel of North Nursing Station to improve work-flow and efficiency

($20 k) Modernization of 66 patient rooms ($100 k) Space modification and installation of new CT Scanner ($750 k) Complete facelift of Labor and Delivery unit (Painting, Flooring and countertops)

($60 k) Implementation of new CMMS system ($80 k) Installation of new CCT security camera system in the ER ($87 k) Installation on New Proximity Card Security system in critical areas ($56 k)

Harborview Medical CenterAdministrative Director for Facilities and Engineering Services07/2001-07/2008Location: Seattle, WashingtonFacility Information: 446 Licensed Beds, Level I Trauma Center, Main Hospital totaling in excess of 2,000,000 square feet and multiple off-site clinics and support facilities. Direct over 100 staff including skilled trades, construction, office and middle management personnel

Accomplishments:

Installation of Building Automation System throughout entire main hospital complex ($1.5 million)

Space modification and installation of new 3T MRI unit ($950 k) Capital Construction of two new buildings housing 8 additional new OR suites,

Intensive Care units, N+1 Server Room, New Research Lab Space, Pathology Department, Morgue, County Medical Examiner space and many support offices. (Responsibilities included review and approval of design documents, modifications and change orders, daily safety inspections, Interim Life Safety and Infection Control documentation, punch lists, coordination of signage and way-finding, utility and fire system shut down coordination with existing complex designed to minimize disruption of service to existing operation) ($450 m)

Replacement of new CMMS system ($76 k) Hundreds of small in-house modifications and face-lift projects Four Stage Emergency Department re-design and construction modification for

better flow and space utilization, increased bed observation unit, updated Emergency Psych observation and holding rooms ($2.4 m)

Initiated a new committee (Infrastructure Committee) with members from IT Services, Procurement Services, Patient Care Services, Telecommunications and Facilities Services focused on infrastructure changes that were either needed or anticipated to be needed based on changing technologies.

The ServiceMaster Company06/1979-07/2001 (See below for various positions held)

ServiceMaster Consultant, Plant Director IT Services, Support Service Representative (Oregon Health Sciences University)12/1992 to 07/2001.Location: Portland, OregonFacility Information: 357 Licensed Beds, Level I Trauma Center, Main Hospital Complex, Multiple off-site facilities, School of Nursing, Research Buildings and Dornbecker Children’s Hospital totaling over 3,000,000 square feet.

Became an MSCNE (Microsoft Certified Network Engineer) as well as Certified in Novel Networks Engineer

While assigned there, I also traveled regularly to other hospital facilities all over the country for ServiceMaster and helped trouble shoot Network and Operational concerns.

Accomplishments:

Installation of new dedicated computer network for Facility Operations to support CMMS system, Fire device system, Emergency Radio communication system,

Boiler Plant Operation system and total facility Building Automation System. ($6 m)

Hundreds of In-house remodeling projects Installation of new CMMS system Training of all Facility Operations personnel in use of new CMMS system Worked with IT to improve delivery of wireless capabilities throughout facility Installed/implemented new Parking Management software system to track and

improve use of parking structures, citations, increased revenue and managing special event parking.

Revamped all policies, procedures and management plans for support of regulatory compliance

ServiceMaster Consultant, Plant Operations and Maintenance (Cook County Hospital)09-1988 to 11/1992Location: Chicago, IllinoisFacility Information: 1100 Licensed Beds, Trauma Center, Main Hospital Complex and multiple off site clinic and support buildings totaling approximately 1.7 million square feet.

ServiceMaster was hired to support them in the process of gaining re-accreditation status with JCAHO. I was the on-site consultant who worked with administration and the 19 different union shops in installing maintenance tracking systems, training employees and implementation of a Computerized Maintenance Management System.

Accomplishments: Installed Computer network infrastructure to support new CMMS system. Trained approximately 110 Maintenance trades workers in the proper use and

documentation of maintenance, repairs, and preventive maintenance scheduling. Worked with ServiceMaster programmers to make modifications to their

proprietary maintenance software to better meet the functional needs of the Plant Operations Department for regulatory documentation needs.

Was able to reduce staffing levels in the maintenance department by 29 FTE’s (through attrition) while increasing the response time and efficiency of the Maintenance Department.

Improved cross-union communications and task accomplishments designed to improve equipment down time and improve efficiency.

Acquired successful Accreditation Status with the JCAHO and support by the Department of Health of Cook County.

The ServiceMaster Company (Various Assignments)09-1979 to 09/1988Facility Information: This varied from assignment to assignment ranging from 100 bed licensed Nursing Homes to 250 licensed bed Acute Care Hospital in the Chicago area.

Project Accomplishments:

Prototyped the installation of ServiceMaster’s first on-site Computerized Maintenance system while at Swedish Covenant Hospital as the Director of Engineering and Environmental Services (1984)I Repaired and documented failures in Critical Medical Gas Systems while at Booth Memorial Hospital as the Director of Engineering and negotiated payment from the Oxygen Supplier to reimburse the hospital for over $50,000 in repairs and Oxygen costs due to their negligence.

Education : University of PhoenixRenton, WashingtonDegree: Bachelor of Science in Business Administration (BSBA)

West Side Institute of TechnologyCleveland, OhioDegree: Associates of Science Degree in Environmental Engineering

Certifications and Skills:

I have 37 years of experience in the field of Facilities and Plant Operations Management. I have extensive knowledge in regulatory compliance with organizations and programs such as TJC (formerly JCAHO), DOH, NFPA, NEC, EPA, ICRA, ILSM and ADA.  I am a strong team player and I am very people oriented. I have excellent communication skills, both verbal and written. 

Certified Network EngineerSkill Level: ExperiencedI was a certified MSCNE and also with NOVELL. During the 9 years I was at Oregon Health Sciences University, I was responsible for not only the implementation of the Plant Maintenance Program, but installing and networking all of the facilities Maintenance Zones and Off Site locations under one tracking capability. I have since let this certification expire, because I wanted to get back to direct management of people. I still understand the computer systems operations and can help in determining and recommending software and hardware upgrades as well as needs for supporting upcoming technology changes.

Certified Crystal Reports DeveloperSkill Level: ExpertI became certified as a Crystal Reports Developer in 1994. I use this program to develop specific customized reports to meet the facilities reporting needs. This program is a data retrieval program that works with most any database system and allows very specific customization of data reporting.

Microsoft Office:Skill Level: Expert

I have extensive knowledge of the Microsoft Office suite (Word, Excel, Access and Power Point)