mark grossman, chair, technology law group, becker & poliakoff, p.a. legal issues for emarketing...

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Mark Grossman, Chair, Tec hnology Law Group, Becker & Poliakoff, P.A. Legal Issues for eMarketing Professionals Mark Grossman, Attorney and Miami Herald “TechLaw” Columnist Frequent Speaker on Technology, Intellectual Property and Information Law Chair of the Technology Law Group of Becker & Poliakoff, P.A. Technology Group’s Home Page http://www.EComputerLaw.com http://www.EComputerLaw.com Firm’s Home Page h ttp://www.becker-poliakoff.com ttp://www.becker-poliakoff.com

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Page 1: Mark Grossman, Chair, Technology Law Group, Becker & Poliakoff, P.A. Legal Issues for eMarketing Professionals  Mark Grossman, Attorney and Miami Herald

Mark Grossman, Chair, Technology Law Group, Becker & Poliakoff, P.A.

Legal Issues for eMarketing Professionals

Mark Grossman, Attorney and Miami Herald “TechLaw” Columnist

Frequent Speaker on Technology, Intellectual Property and Information Law

Chair of the Technology Law Group of Becker & Poliakoff, P.A.

Technology Group’s Home Page http://www.EComputerLaw.com http://www.EComputerLaw.com

Firm’s Home Page http://www.becker-poliakoff.comttp://www.becker-poliakoff.com

Page 2: Mark Grossman, Chair, Technology Law Group, Becker & Poliakoff, P.A. Legal Issues for eMarketing Professionals  Mark Grossman, Attorney and Miami Herald

Mark Grossman, Chair, Technology Law Group, Becker & Poliakoff, P.A.

Session Summary

Copyright law E-sign COPPA Overview of anti-spam legislation

Page 3: Mark Grossman, Chair, Technology Law Group, Becker & Poliakoff, P.A. Legal Issues for eMarketing Professionals  Mark Grossman, Attorney and Miami Herald

Mark Grossman, Chair, Technology Law Group, Becker & Poliakoff, P.A.

Copyright Basics

Copyright law fully applies on the Net If material is copyrighted by someone

else, get the author’s permission True or false?

– If you forget to put a copyright notice with the “c” in the circle or the word “copyright” on your written work, you lose all your copyright protection?

Page 4: Mark Grossman, Chair, Technology Law Group, Becker & Poliakoff, P.A. Legal Issues for eMarketing Professionals  Mark Grossman, Attorney and Miami Herald

Mark Grossman, Chair, Technology Law Group, Becker & Poliakoff, P.A.

Copyright Mechanics

Answer is ??????????????? This has been the answer since

1989 Advantage of a copyright notice

– Prevents an infringer from claiming innocence as a defense

– Prevents misunderstandings

Page 5: Mark Grossman, Chair, Technology Law Group, Becker & Poliakoff, P.A. Legal Issues for eMarketing Professionals  Mark Grossman, Attorney and Miami Herald

Mark Grossman, Chair, Technology Law Group, Becker & Poliakoff, P.A.

When is it Appropriate to Register a Copyright with the Government?

Not required If you don’t register, you’ll have a

copyright, but can’t successfully sue for infringement until you register

At the least, this will delay the filing of your lawsuit while you deal with the registration process

Page 6: Mark Grossman, Chair, Technology Law Group, Becker & Poliakoff, P.A. Legal Issues for eMarketing Professionals  Mark Grossman, Attorney and Miami Herald

Mark Grossman, Chair, Technology Law Group, Becker & Poliakoff, P.A.

The Legal Landscape

Section 201 of the United States Copyright Act states the following, in part:

“(a) Initial Ownership. Copyright in a work protected under this title vests initially in the author or authors of the work”

Page 7: Mark Grossman, Chair, Technology Law Group, Becker & Poliakoff, P.A. Legal Issues for eMarketing Professionals  Mark Grossman, Attorney and Miami Herald

Mark Grossman, Chair, Technology Law Group, Becker & Poliakoff, P.A.

The New E-Sign Act The Electronic Signatures in Global and National

Commerce Act (E-Sign) became effective on October 1, 2000. 15 U.S.C. Sec. 7001 et seq. and 15 U.S.C. Sec. 7021.

Electronic signature is defined in the Act as "an electronic sound, symbol or process attached to or logically associated with a contract or other record and executed or adopted by a person with the intent to sign the record"

Defines electronic signatures broadly enough to encompass click-wrap agreements. In addition, the E-Sign Act says that any signature, contract or other record cannot be denied legal effect solely because it is in electronic form

Page 8: Mark Grossman, Chair, Technology Law Group, Becker & Poliakoff, P.A. Legal Issues for eMarketing Professionals  Mark Grossman, Attorney and Miami Herald

Mark Grossman, Chair, Technology Law Group, Becker & Poliakoff, P.A.

E-Sign Provisions The parties to a contract must be able to

retain an electronic record that "accurately reflects the information" in the contract

The electronic record must remain accessible for later reference by all persons who are entitled to access

The electronic record of the transaction must be in a form that is capable of being accurately reproduced

Page 9: Mark Grossman, Chair, Technology Law Group, Becker & Poliakoff, P.A. Legal Issues for eMarketing Professionals  Mark Grossman, Attorney and Miami Herald

Mark Grossman, Chair, Technology Law Group, Becker & Poliakoff, P.A.

UCITA, E-Sign, and UETA Reconciled UCITA is the result of efforts to produce model

law governing, among other things, clickwrap agreements. Provides that records may signed and retained electronically. Also gives defenses, like those involving electronic error.

UETA validates the use of any electronic records or electronic signatures, regardless of the technology; establishes technical requirements; and allocates liability depending upon the use of security procedures to detect error and changes.

E-Sign endorses the UETA approach- gives electronic signatures and contracts the same legal standing as paper-based signatures and contracts in a uniform matter.

Page 10: Mark Grossman, Chair, Technology Law Group, Becker & Poliakoff, P.A. Legal Issues for eMarketing Professionals  Mark Grossman, Attorney and Miami Herald

Mark Grossman, Chair, Technology Law Group, Becker & Poliakoff, P.A.

EU Electronic Signatures Directive

EU’s Electronic Signatures Directive, adopted in 1999, was the first example of Europe’s effort to provide a framework for electronic commerce

The Directive was not designed to regulate anything in detail, but defines the requirements for electronic signature certificates and certification services so as to ensure minimum levels of security and allow their free movement throughout the Internal Market

Page 11: Mark Grossman, Chair, Technology Law Group, Becker & Poliakoff, P.A. Legal Issues for eMarketing Professionals  Mark Grossman, Attorney and Miami Herald

Mark Grossman, Chair, Technology Law Group, Becker & Poliakoff, P.A.

Who Must Comply With the Children’s Online Privacy Protection Act (COPPA)?

You must comply with the Rules if you operate a commercial Web site or online service directed to children

If you operate a Web site geared to general audiences, and not directed to children, the Rules apply only if you have actual knowledge that you are collecting personal information from children

The Rules also apply to that portion of a general audience Web site that is specifically targeted to children

The Rules, however, do not place any particular burden on you to affirmatively confirm that you are dealing with an adult

Page 12: Mark Grossman, Chair, Technology Law Group, Becker & Poliakoff, P.A. Legal Issues for eMarketing Professionals  Mark Grossman, Attorney and Miami Herald

Mark Grossman, Chair, Technology Law Group, Becker & Poliakoff, P.A.

How to Comply: Do’s and Don’ts

Do not collect information from children under the age of 13

Post prominent links on your Web site to a notice of how you collect, use, and disclose personal information from children

Notify parents if you wish to collect information from their children and obtain verifiable consent before you collect, use, or disclose any personal information

Page 13: Mark Grossman, Chair, Technology Law Group, Becker & Poliakoff, P.A. Legal Issues for eMarketing Professionals  Mark Grossman, Attorney and Miami Herald

Mark Grossman, Chair, Technology Law Group, Becker & Poliakoff, P.A.

How to Comply: Do’s and Don’ts II Do not condition a child’s participation in

online activities on the provision of more personal information than is reasonably necessary to participate in that activity

Allow parents to review, delete, or prohibit further collection of information from their children

Establish procedures to protect the confidentiality, security, and integrity of personal information that you collect from children

Page 14: Mark Grossman, Chair, Technology Law Group, Becker & Poliakoff, P.A. Legal Issues for eMarketing Professionals  Mark Grossman, Attorney and Miami Herald

Mark Grossman, Chair, Technology Law Group, Becker & Poliakoff, P.A.

COPPA: “Collecting Information” “Collecting information” is meant to be interpreted

broadly The FTC says that “[t]he term was meant to encompass the many ways that Web site operators could gather information from children”

It includes “the direct or passive gathering of any personal information from a child by any means…”

In addition, it includes, “[a]ny online request for personal information” by your Web site “regardless of how you use “passive tracking or use of any identifying code linked to an individual, such as a cookie”

Page 15: Mark Grossman, Chair, Technology Law Group, Becker & Poliakoff, P.A. Legal Issues for eMarketing Professionals  Mark Grossman, Attorney and Miami Herald

Mark Grossman, Chair, Technology Law Group, Becker & Poliakoff, P.A.

COPPA: Obtaining Parental Consent Parental consent must be actual consent Identifying whether the parent gave

consent is the modern day dilemma: how do you know the parent, and not the child, signed the poor report card?

In drafting the Rules, the FTC had to balance economics and the need to protect children

The compromise was a sliding scale

Page 16: Mark Grossman, Chair, Technology Law Group, Becker & Poliakoff, P.A. Legal Issues for eMarketing Professionals  Mark Grossman, Attorney and Miami Herald

Mark Grossman, Chair, Technology Law Group, Becker & Poliakoff, P.A.

Unwanted email or “spam” Spam threatening to cripple email Unwanted bulk email increased

approximately 4% in March Spam accounts for 45% of overall email

traffic The average “wired” American received

more than 2,200 spam messages in 2002

Page 17: Mark Grossman, Chair, Technology Law Group, Becker & Poliakoff, P.A. Legal Issues for eMarketing Professionals  Mark Grossman, Attorney and Miami Herald

Mark Grossman, Chair, Technology Law Group, Becker & Poliakoff, P.A.

The Cost of Spam Spam has grown from nuisance to

threat status More importantly, spam is costly

– Storage– Transmission– Computing costs imposed on ISPs– Cost of time it takes people to sift and

delete unwanted emails– Lost convenience– Added expenses to curb spam

Page 18: Mark Grossman, Chair, Technology Law Group, Becker & Poliakoff, P.A. Legal Issues for eMarketing Professionals  Mark Grossman, Attorney and Miami Herald

Mark Grossman, Chair, Technology Law Group, Becker & Poliakoff, P.A.

Why Has Spam Grown At Such a Rapid Pace?

Sending an email incurs no direct cost The cost of sending bulk emails is so

small that a response rate of one in 100,000 justifies many bulk mailings

Email addresses on CDs sell for about $5 per million

Spamming software can be downloaded free from the Internet or purchased for a few hundred dollars

Page 19: Mark Grossman, Chair, Technology Law Group, Becker & Poliakoff, P.A. Legal Issues for eMarketing Professionals  Mark Grossman, Attorney and Miami Herald

Mark Grossman, Chair, Technology Law Group, Becker & Poliakoff, P.A.

Anti-spammers Anti-spam advocates are pursuing both

legal and technological remedies Florida has not enacted spam legislation,

although a Florida bar rule (Fla. R.P.C. 4-7.6(c)(3)) requires attorneys who advertise via unsolicited e-mail to put "legal advertisement" in the subject line

Anti-spam legislation has been enacted in 28 states

Page 20: Mark Grossman, Chair, Technology Law Group, Becker & Poliakoff, P.A. Legal Issues for eMarketing Professionals  Mark Grossman, Attorney and Miami Herald

Mark Grossman, Chair, Technology Law Group, Becker & Poliakoff, P.A.

Anti-spammers Sens. Conrad Burns and Ron Wyden

introduced the “CAN-SPAM Act,” a bill outlawing the use of false return addresses

In July 2002, the EU passed a directive banning the sending of email unless the recipient has specifically “opted in” to receive it

Page 21: Mark Grossman, Chair, Technology Law Group, Becker & Poliakoff, P.A. Legal Issues for eMarketing Professionals  Mark Grossman, Attorney and Miami Herald

Mark Grossman, Chair, Technology Law Group, Becker & Poliakoff, P.A.

Sophisticated Anti-spam Filters and Other Possible Solutions to Spam

“Black lists” “White lists” “IronPort” “Challenge and response” filters Content analysis Legal and technological solutions Managing individual email settings Resigning yourself to using the delete button

Page 22: Mark Grossman, Chair, Technology Law Group, Becker & Poliakoff, P.A. Legal Issues for eMarketing Professionals  Mark Grossman, Attorney and Miami Herald

Mark Grossman, Chair, Technology Law Group, Becker & Poliakoff, P.A.

Mark GrossmanBecker & Poliakoff, P.A.

(305) 260-1018(800) 533-4874

[email protected] To subscribe to the electronic version of

my weekly syndicated column, TechLaw, please e-mail your request to [email protected]

Or, just hand me your business card