march 2015 business outlook

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Business Outlook 1 March 2015 B B u u u s s s i i i i n n n n e e e e s s Ou t t l l o o o o k k M M M rc arc a a h 2 h 2015 0 5 Business outlook 1 THE JOPLIN AREA CHAMBER OF COMMERCE | WWW.JOPLINCC.COM | FACEBOOK.COM/JOPLINCHAMBER | TWITTER.COM/JOPLINCHAMBER MAR 2015 our members announce INSIDE Growth new businessES haVE ribbon cuttingS See more new businesses on page 10 PRESIDENT’S MESSAGE It’s About the Data, Smart p. 3 Golden apple nominee list Photo courtesy of Storm Stanley PRESENTED BY

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Business Outlook

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Business outlook

1THE JOPLIN AREA CHAMBER OF COMMERCE | WWW.JOPLINCC.COM | FACEBOOK.COM/JOPLINCHAMBER | TWITTER.COM/JOPLINCHAMBER

MAR2015

our members announceINSIDE

Growthnew businessES haVE ribbon cuttingSSee more new businesses on page 10

PRESIDENT’SMESSAGE

It’s About the Data, Smart p. 3

Golden applenominee list

Photo courtesy of Storm Stanley

PRESENTED BY

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2014-2015 Executive Committee

Randy Moore CHAIRMAN OF THE BOARD

David Glenn CHAIRMAN ELECT OF THE BOARD

Larry Warren PAST CHAIRMAN OF THE BOARD

Doug Doll TREASURER

Louise Secker VICE CHAIRMAN MEMBERSHIP/ COMMUNITY DEVELOPMENT SERVICESKaren Plott CO-VICE CHAIRMAN MEMBERSHIP/COMMUNITY DEVELOPMENT SERVICESJames Richards VICE CHAIRMAN ECONOMIC/WORKFORCE DEVELOPMENT SERVICESClive Veri CO-VICE CHAIRMAN ECONOMIC/WORKFORCE DEVELOPMENT SERVICES

Directors Ex-Offi cio Directors Gina Atteberry Sam Anselm Michael Beatty John Bartosh Brad Beecher Dr. Jennifer Methvin Lori Scott Dreiling Mike Gray Donovan Edwards Dr. C.J. Huff Charles Keeter Dr. Alan Marble Shelly Kraft Matt Proctor Kelli Perigo Marilyn Ruestman Gary Pulsipher Michael Seibert Kim Woodard Angie Thomure

Joplin Area Chamber of Commerce Staff ExecutiveRob O’Brian, CEcD PRESIDENTTonya Sprenkle VICE PRESIDENTLisa Kelly EXECUTIVE ASSISTANT

Member ServicesGinger LaMar, IOM DIRECTOR OF MEMBER SERVICES & DEVELOPMENTStephanie McGrew MEMBER EVENTS PRODUCER Martha Getz MEMBER EXPERIENCE COORDINATORCynthia Marlow MEMBER SUCCESS STRATEGIST

Communications & FinanceKirstie Smith COMMUNICATIONS DIRECTOR Wendy Brunner-Lewis COMMUNICATIONS COORDINATOR Cindy Weiss FINANCE DIRECTORSamantha Doubledee FINANCE COORDINATOR

Economic & Workforce DevelopmentSteve Russell NEWMAN INNOVATION CENTER DIRECTOR Kevin Welch DIRECTOR OF BUSINESS ATTRACTION Cary Beasley, IOM WORKFORCE DEVELOPMENT MANAGERMark Turnbull DIRECTOR OF REGIONAL STRATEGIES

Administrative SupportLea Schroer NEWMAN INNOVATION CENTER ADMINISTRATIVE ASSISTANT Melissa Winslow ADMINISTRATIVE ASSISTANT

Board of Directors Sponsors

Platinum LevelCity of JoplinDownstream Casino ResortThe Empire District Electric CompanyKOAM-TV/FOX 14 - KFJXStronghold Data LLC

Chairman LevelAMI Radio GroupCommerce BankEaglePicher Technologies, LLCFreeman Health SystemGeneral MillsJoplin Floor DesignsJoplin Globe Publishing CompanyJoplin Regional Business JournalJoplin Supply CompanyKODE-TV/KSNF-TVLamar Outdoor Advertising Lancaster SignsMercy Hospital JoplinMissouri Southern State UniversityPinnacle BankSouthwest Missouri BankUS Bank, N.A.

President LevelBKD, LLPCommunity Bank & Trust (CBT)Roper HondaShow Me The Ozarks Magazine

Director LevelArvest BankChoice MarketingLakeland Offi ce Systems, Inc.Motive MattersWeed Whackers, Inc.

Joplin Area Chamber of Commerce 320 East 4th Street, Joplin, MO 64801Phone: 417.624.4150Fax: 417.624.4303www.joplincc.com

/joplinchamber

/joplinchamber

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PRESIDENT’S MESSAGE

We all know the KISS principle: Keep It Simple, Stupid. That was played on a couple of decades ago in a presiden al race with the phrase: It’s About the Economy, Stupid; a phrase that returns every now and then when the economy is struggling. But from a business point of view, a be er line may be: It’s About the Data, especially if you want to be smart about decisions.

Some things are easy to track internally. For example, what the on- me delivery percent is or how many returns as a percent of sales am I ge ng. Those are cut-and-dried numbers. More diffi cult may be ge ng a handle on the why. If I am not ge ng the on- me delivery rate my customers want, why? Or why are customers returning my products? These are ques ons that take more digging: get- ng feedback from customers, the people in the chain of produc on or service, and making sure the

answers received are accurately assessed.

Then there are the external ques ons businesses have. For example, how many people live in a fi ve-mile radius from my store and, maybe more importantly, how many have an income to buy my product or service? What is the trend; are there more people today than 10 years ago who need my product or service, or less? What is the projec on going forward?

What about hiring? If I need a “widget maker” and I’m having trouble hiring or keeping one, is it the pay level? What is the entry-level or mid-range pay for a widget maker? If I want the highest-skilled widget maker, what is the pay I need to off er to bring a good one? Or, if I want to hire people who may not be widget makers but have some skills that would make them easy to train, what other types of jobs should I consider when I am adver sing and interviewing for the posi on?

Now, larger fi rms may have resources to help them with these decisions, but for mid-sized and small fi rms, where can that data be found? Well, it is here at your Chamber of Commerce. Star ng this month we will put in general local/regional informa on (see page 14) about the state of the local economy. Current unemployment will always be there, but we’ll try to provide some addi onal data. For example, this month we have informa on on popula on, number of households and household income from the “center” of Joplin at 7th and Main streets in several radius areas. Diff erent types of that general informa on will be there every month.

If you want more detailed informa on, then you need to give us a call or drop an email. But what kind of informa on? Well, we use several diff erent data sets and can slice and dice the informa on in diff erent ways. For example, not long ago we had a com-pany that had a fairly specifi c product that also fi t best above of certain level of income. The owner of the company wanted to do a direct mail campaign to introduce this product. So, we looked at levels of income AND levels of annual purchases for similar goods and found fi ve census tract areas in and around Joplin that qualifi ed. With those fi ve census tracts, the business owner was able to go to a direct mail house and have them pull addresses just for those areas. Consequently, his mailing was targe ng the best markets for him, without was ng money sending to areas where the households showed neither interest nor income for his product.

We have also done a “look” for businesses on entry, average and high wages for certain jobs, so they know how they fi t in the market, as well as providing informa on on other types of jobs that have similar skills, which allows the business to focus its ap-plicant screening fi rst on those who will likely be easier and faster to train.

In other words, I can’t tell you we can exactly address what you need, but I can tell you we have lots of data resources and can see if we can meet your needs.

Be er data makes for be er business decisions. IT can help you focus your eff orts to save me and money. Most fi rms don’t have the access to the databases and, even if they do, it s ll takes someone’s me to sort through it. Let us give you a hand with ge ng the informa on to make be er decisions faster. It’s All About the Data, Smart.

Rob O’Brian, President

It’s About the Data, Smart

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Seventy-two Joplin Educators Nominated for 30th Annual Golden Apple Awards

us ess Out oo

The Joplin Area Chamber of Commerce is pleased to announce 72 Joplin educators were nominated for the 30th Annual Golden Apple Awards. For 29 years, the Golden Apple Awards have recognized excellence in the teaching profession and informed the public of the exceptional quality of instruction in the Joplin community. These individuals were nominated by students, parents and peers in the Joplin public and private schools. All nominees and the individuals who nominated them were honored at a reception February 26, sponsored by EaglePicher Technologies, LLC. Judging will take place over the next two months and the awardees in each of the four categories will be announced at the JACC Annual Banquet, April 23. The nominees are:

Kindergarten-2nd GradeCecile Brown, McKinley Elementary SchoolLaura Campbell, Eastmorland Elementary SchoolKaren Drake, St. Mary’s Elementary SchoolRebecca Emery, College Heights Christian SchoolKyleigh Garrett, Eastmorland Elementary SchoolAngela Graves, Columbia Elementary SchoolJanette Groesbeck, Columbia Elementary SchoolStacie Hayes, Eastmorland Elementary SchoolDesiree Limkeman, College Heights Christian SchoolJamie Lorimer, College Heights Christian SchoolJoanne Lown, Thomas Jeff erson Independent Day SchoolChelsea Marshall, Kelsey Norman Elementary SchoolTina Patterson, Cecil Floyd Elementary SchoolShawna Sampson, Irving Elementary SchoolStaci Saunders, Stapleton Elementary SchoolBette Schoeberl, St. Mary’s Elementary SchoolShelly Silvey, College Heights Christian SchoolMary Sloan, Royal Heights Elementary SchoolJordan Toscano, Royal Heights Elementary SchoolKate Tupper, Royal Heights Elementary SchoolMichelle Young, Jeff erson Elementary School

3rd-5th GradeMary Arnold, Thomas Jeff erson Independent Day SchoolKarah Bachelor, Soaring Heights Elementary SchoolJan Bradshaw, Thomas Jeff erson Independent Day SchoolElaina Brooks, West Central Elementary SchoolMatt Crane, Royal Heights Elementary SchoolTracy Howard, Kelsey Norman Elementary SchoolSara Jackson, Royal Heights Elementary SchoolChristy Kinder, College Heights Christian SchoolSylvia Klor, Eastmorland Elementary SchoolKatie Land, Stapleton Elementary SchoolKelsie Nguyen, Eastmorland Elementary SchoolJanet Parker, Eastmorland Elementary SchoolCarrie Parrish, Thomas Jeff erson Independent Day SchoolJessica Reed, Soaring Heights Elementary SchoolDeAun Reeve, Cecil Floyd Elementary School

Haley Rhodes, Kelsey Norman Elementary SchoolLisa Satterfi eld, College Heights Christian SchoolDrew Schulte, Columbia Elementary SchoolDebi Staton, St. Mary’s Elementary SchoolChristal VanGilder, Columbia Elementary SchoolKim Wood, Royal Heights Elementary School

6th-8th GradeKathy Baker, South Middle SchoolShannon Bickford, St. Peter’s Middle SchoolKaren Cameron, South Middle SchoolHeidi Gardner, St. Peter’s Middle SchoolTina Guiles, East Middle SchoolAmanda Maline, East Middle SchoolNick Moore, East Middle School Shannon Neill, East Middle SchoolJames Newman, East Middle SchoolAmy Palmer, North Middle SchoolLinda Patten, East Middle SchoolNicole Peters, South Middle SchoolJulie Pettyjohn, St. Peter’s Middle SchoolAllison Pittman, South Middle SchoolKasey Pliler, East Middle SchoolTona Stanley, East Middle SchoolRon Weldy, East Middle School

9th-12th GradeJohn Atteberry, Thomas Jeff erson Independent Day SchoolRebecca Bell, Joplin High SchoolJohn Blankenship, College Heights Christian SchoolMary Crane, Joplin High SchoolBrenden Gubera, McAuley High SchoolBrian Hancock, Joplin High SchoolDebbie Leatherman, Joplin High SchoolChris Nash, Thomas Jeff erson Independent Day SchoolJay Reed, Joplin High SchoolMonica Reynolds, Joplin High SchoolKaara Schrader, McAuley High SchoolCharmagne Stanley, College Heights Christian SchoolKylee VanHorn, Joplin High School

Presenting Sponsors

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Because of your Chamber’s partnership with the Missouri Chamber, Joplin Area Chamber of Commerce members with 10 or fewer employees (small businesses) will receive free membership in the Missouri Chamber, a minimum $500 annual benefi t for each business. Missouri Chamber members will receive email communications to inform them of legislative activity and action alerts important to businesses and “hot topics” being discussed in Jeff erson City. You can share these emails with your employees, and they can opt in to receive the emails by clicking on the link provided on the communications. Members may also opt out at any time. For more information, call Tonya Sprenkle at 417.624.4150 or email [email protected].

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417-623-0262 www.jlnairport.com or www.AA.com

Begin your journey with us for anywhere you need to travel

Jet service daily to and from Dallas/Ft. Worth,with connections worldwideEasy-access terminal • Free parking

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Message to the Network from Chairman Lindsey Hayes “You hear more when your mouth is closed.” I did a quick Google search for this saying to fi nd its origin, but I couldn’t seem to locate it. Maybe it was just made up by a family member, but it’s something that’s stuck with me for many years. I guess it doesn’t really matter if it was made up, because it pops into my head anytime I feel like I’ve run out of things to say. What’s wrong with not having something to say? Why must I always have an opinion about something? What happens if you just listen to what someone has to say without off ering up a rebuttal or advice? I know sometimes I’m a terrible listener, even if my mouth is shut. Getting your mind to shut its mouth is a completely diff erent problem. Maybe even a more diffi cult problem. One thing I’ve found that helps is ridding myself of all distractions. Well, most distractions. Turn down the radio while I’m in the car. Turn off or mute the TV. Put down my phone . Or while I’m on the phone, sitting quietly with my hands in my lap. This might seem obvious to some, but I’m so used to multitasking I don’t even realize how distracted I am until I’ve asked someone (usually my husband) to repeat themselves for the third time. It’s shocking how much better you hear when you’re focused on the person talking. Wherever the saying came from, I’m glad I have it stuck in my head to remind me to stop, look and listen. Also helpful while crossing the street.

2014-2015 Executive Committee

Lindsey Hayes, Chairman

Nicole Brown, Co-Chairman

Angie Thomure, Past Chairman

Brent Baker

Kyle Birkinsha

Shawn Daniel

Jake Heisten

Ryan Melton

Greg Sutton

Megan Tyler

Christina Williams

YPN New Members

David Conrad, Rapha House International

Nathan Dagley, Muddy Boots Landscaping

Emma Frogge, Art Feeds Joplin

Megan Henry, Hospice Compassus

Sarah Onstot, Temple Training

Shane Ross, Rocco’s Palace Pizza

Joseph Stinebaugh, CD Aviation Services

Shawn Suarez, Joplin Blasters

Karma Wright, Arvest Bank Millennials in the WorkplaceNPR ran a series called “New Boom,” about how millennials are making their mark in the world.

A sampling of topics includes:

• Why You Should Start Taking Millennials Seriously

• How Do You Market to Millennials?

• Economists Say Millennials Should Consider Careers in Trades

• To Attract Millennials, a Company Changes Its Product and Workplace

• How Millennials are Reshaping Charity and Online Giving

Find the entire series at www.npr.org/series/352990765/new-boom.

Millennials were born between 1982 and 2004.

BE A LEADER WORTH FOLLOWING

Friday, May 8

College Heights Christian Church

Watch for more information

coming soon!

Our Members Announce by

Art Feeds Joplin recently hired Emma Frogge as execu ve director, and Kim Fish and Sarah Goertzen as co-directors of programs. The current Art Feeds staff of Meg Bourne-Hulsey, Brooke LeMasters and Johanna DeLong will focus on growing Art Feeds Na onal in new communi es. For more informa on, go to www.ar eedsjoplin.org.

Indulge your senses to the MAAX with a freestanding bathtub with water massage chromatherapy and heat therapy. MAAX freestanding bathtubs help you recover from your long, busy day in addi on to adding beauty to any bathroom space. Visit the Joplin Supply Company Galleria at 4th and Michigan or view these amazing products at www.thegalleriashowroom.com.

Beimdiek Insurance Agency was selected for the 2015 Missouri Excellence Award by the US Commerce & Trade Research Ins tute (USCTRI). Each year USCTRI conducts business surveys and industry research to iden fy companies that have achieved demonstrable success in their local business environment and industry category. For more informa on, call 417.358.4007.

Higdon Florist is ready for spring! They have colorful, gorgeous fresh spring fl owers ar s cally arranged for you to pick up or have delivered. Planning a wedding? Set up an appointment with Debbie or Kara! Homemade soup and sandwiches are available at the Hot Spot. Open Monday-Friday 8 am-5:30 pm and Saturday 9 am-3 pm. When you have something to say, send a Higdon bouquet! Check out www.higdonfl orist.com or call 417.624.7171.

Joplin Schools recently named Cur s Jasper the new head football coach for Joplin High School. Jasper will join the district this summer. He comes to Joplin with 16 years of coaching experience at the high school and collegiate levels. He is the current head football coach for Westran High School in Huntsville, Missouri. For more informa on, go to www.joplinschools.org.

The Missouri Small Business & Technology Development Centers at Missouri Southern State University recently announced the Spring and Summer 2015 catalog is available digitally and the new printable quick sheets that give you training informa on at a glance are also available. Go to www.mssutraining.com for more informa on.

Professional clothing dona ons for the Missouri Southern State University/Young Professionals Network Dress for Success event will be accepted March 9-13 at the Ralph L. Gray Alumni Center on campus. Donate suits, dress shirts, dress pants, skirts, sweaters, dress shoes, es and belts for students who might not be able to aff ord professional clothing. Monetary dona ons are also accepted. On March 31,

professional shoppers will help students pick out items. For more informa on, call 417.625.3137.

Register now for the Alliance of Southwest Missouri’s 2015 Community Hope Conference, a family violence and child abuse preven on event April 10, 8 am-5 pm, at St. Paul’s United Methodist Church. The $20 registra on fee includes en re day of workshops; $60 registra on fee includes en re day of workshops and CEU cer fi cate. Register at www.theallianceofswmo.org.

Connect2Culture announces the promo on of Emily Frankoski to community arts director. Frankoski joined Connect2Culture in 2013 as community arts coordinator and has successfully created dynamic op ons to make exis ng arts and cultural opportuni es more accessible. For more informa on, call 417.625.6683.

“What Everyone Should Know About Copyrights” is a free Connect2Culture arts roundtable topic March 4 at the Post Memorial Art Reference Library from 5-7 pm. For more informa on, email [email protected].

New products are available from Dis nc ve Home Products. Double hung windows by Marvin Windows & Doors feature two window sashes that open for mul ple ven la on op ons and easy window use. For your counters, discover the Cambria Quartz Countertop collec on. And go touchless with Kohler Touchless Toilets or Kit. To fl ush, simply hold your hand over the tank. Visit Dis nc ve Home Products at 2211 East 7th Street to see these products and more.

Twin Hills Golf & Country Club announces the new 2015 corporate membership op on: four or more memberships qualify for half-price rates. For complete details, contact Stephanie Miller at 417.623.4112 or [email protected].

Gunlock Hea ng and Air is celebra ng its 30th anniversary with Customer Apprecia on Month in April. Take advantage of their great off ers to help get your home or business ready for spring with their preven ve maintenance inspec ons and duct cleaning services for your hea ng and air condi oning system. “Call our team of experts at Gunlock Hea ng and Air today, where we’ve cared about your air for 30 years.” Joplin: 417.624.5203, Neosho: 417.451.9100, Carthage: 417.358.2339.

Allstate Agent Lore a Bailey announces the reopening of her offi ce at 2318 East 20th Street with a celebra on March 5. The event starts with a ribbon cu ng ceremony and dedica on of a tornado memorial at 11 am. Then from 11:30 am to 1 pm, enjoy fun giveaways and refreshments, including Lore a’s famous, freshly baked cookies. Plus, she’s off ering free document shredding to help protect you against iden ty the . For more informa on, email lore [email protected].

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The Chamber is interested in your business. If you won an award, opened another offi ce or are planning an event, let us know. We want to share your accomplishments and events with your fellow members! For our next issue, submit your announcement to [email protected] by March 10. Please include “Our Members Announce” in the email subject line. Find all our members in our online Membership Directory.

Last year, generous individual donors and restaurants provided meals for the families staying at Ronald McDonald House of the Four States at least 70 percent of the me. You can keep families nourished to give them strength during a diffi cult me. You will enjoy preparing a meal as much as the families

look forward to a home-cooked meal a er a long day at the hospital. If you are interested in dona ng a meal, please call 417.624.2273.

Adelmo Family Care, a premier in-home senior care company, has relocated its business offi ce to the Gryphon Building, 1027 South Main Street, Suite 501. They off er non-medical services such as safe transporta on, exercise assistance, meal prepara on or assistance, medica on reminders, light housekeeping, caring companionship and safety monitoring. For more informa on, call 417.206.4576.

Girl Scouts of the Missouri Heartland presents Roas ng & Toas ng April 11 at 6 pm at the Roxy Event Center. Make a date with friends to enjoy drinks and fondue dinner, s’mores dessert bar and the fi lm “Pitch Perfect” at this casual event celebra ng the great outdoors. All proceeds benefi t the restora on and programming of Girl Scout Camp Mintahama, south of Joplin. Tickets are available at Simply Vintage at 4th & Murphy or at www.roas ngtoas ng.eventbrite.com. Email [email protected] for details.

Elaine Joines was promoted to private banking advisor at Arvest Bank and will be located at 3201 McClelland Blvd. Elaine brings more than 32 years of banking experience to her new posi on. She will manage a por olio of consumer and commercial loans and deposits as well as manage loan por olio risk and client rela onships. For more informa on, go to www.arvest.com.

Joplin Host Lions Club presents Breakfast with the Easter Bunny on Saturday, March 28, at Mar n Luther School, 26th and Connec cut, from 7-11 am. Cost is $5 for adults and $4 for children under 12. All-you-care-to-eat pancakes, biscuits and gravy, sausage pa es, juice, milk and coff ee. For more informa on, go to www.joplinhostlionsclub.org.

The Tabitha Smith Accoun ng & Tax Services staff thanks all of you for coming to their ribbon cu ng to kick off tax season! If your business is in need of fi nancial guidance, give them a call. They off er a free, one-hour consulta on to show you how they can help your business fi nd areas of hidden profi tability. Call them at 620.423.4386 or visit www.tabithasaccountant.com for more informa on.

In 2014, Children’s Haven of Southwest Missouri had 390 children stay with them for 4,599 nights of safe, nurturing shelter. That’s more than 50 percent more than the year before! All these kiddos are about to be on spring break, and they need your help to give them some safe, fun ac vi es to enjoy. Consider sponsoring an ou ng or providing gi cards to area venues to make their spring break fun. To fi nd out how, contact [email protected] or 417.782.4453. 

The Joplin Blasters added Cuban ou ielder Yasser Gomez to the roster for their 2015 inaugural American Associa on season. Gomez joins the Blasters by way of, most recently, the Camden Riversharks in the Atlan c league. For more informa on, call 417.437.6105.

The Joplin Blasters are looking for local families to host players during the 2015 American Associa on season. Benefi ts to host families are ckets to all Joplin Blasters home games, access to private pre- and post-season party with the team, discounted offi cial team merchandise, and on-fi eld recogni on ceremony at the end of the season. For more informa on, call 417.529.6544.

American Family Insurance - Pamela Greninger Agency was named an American Star PLATINUM Agency for 2014. The award level is for excellence in customer service. Only six percent of all American Family Agent workforce who qualifi ed for the American Star program a ained the pla num level of customer excellence in 2014. For more informa on, call 417.623.6363 or visit [email protected].

Dan L. Stanley and Don Swanson, fi nancial advisors with Edward Jones, were invited to a end the Edward Jones Managing Partner’s Conference in Sco sdale, Arizona. The pres gious annual event honors the top 350 of the fi rm’s more than 14,000 fi nancial advisors. For more informa on, call 417.659.9994 or 417.781.2711.

Joplin NALA Read’s annual Spell Ball Games are March 24 at Joplin High School. The annual fundraiser provides the resources needed to teach adult students to read be er. You can help with Spell Ball by entering a team of three players for $150, be a Spell Ball sponsor, contribute items for a silent auc on, volunteer to help during Spell Ball and a end Spell Ball to cheer on the teams. For more informa on, go to www.joplinnala.org.

A recent Missouri Supreme Court ruling now requires Southwest Missouri electric companies to pay renewable energy rebates to customers who go solar. Customers will see a $1 per-wa rebate. This is only available for a short me, and once the rebate is gone, it’s gone. Un l 2016, customers can also take advantage of the 30 percent federal tax credit. Now is the perfect me to make an appointment with Missouri Sun Solar! Call 417.413.1786 for more informa on.

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HOPE RestoredNon-Profi t OrganizationP.O. Box 4072, Joplin, MO 64803-4072417.825.1006Darci Peterson, Founder, DirectorSponsor: Cynthia Marlow, Joplin Area Chamber of Commerce

National Association of Health Care AssistantsNon-Profi t Organization/Health Services501 East 15th Street, Joplin, MO 64804-0708417.623.6049www.nahcacareforce.orgDane Henning, Director of Public Relations/MarketingSponsor: Cynthia Marlow, Joplin Area Chamber of Commerce

Building & Construction Trades Council of Joplin, MOLabor Union2001 Empire Avenue, Joplin, MO 64804-1745417.623.5458John Seward, President; Stacey Salmon, Secretary/TreasurerSponsor: Rob O’Brian, Joplin Area Chamber of Commerce

Charlotte’s Angels Home CareHome Health Care Providers3126 Wisconsin Avenue, Joplin, MO 64804417.627.9322 www.charlottesangelshome.comLisa Riesenmy, OwnerSponsor: Cynthia Marlow, Joplin Area Chamber of Commerce

Joplin Prosthetics & OrthoticsOrthotics & Prosthetics2312 South Connecticut Avenue, Joplin, MO 64804417.659.8488www.joplinpo.comStephenie Martin, Offi ce Manager; Sylvia Lightfoot, Marketing RepresentativeSponsor: Cynthia Marlow, Joplin Area Chamber of Commerce

My Guys Service Network LLCOnline Service Network2843 South Loma Linda Drive, Loma Linda, MO 64804417.529.3641www.myguysservicenetwork.comColin Martin, Owner/OperatorSponsors: Joe Craigmile, Southwest Missouri Bank; Cynthia Marlow, Joplin Area Chamber of Commerce

Just Cause Marketing.orgMarketing Company/Advocacy503 Driftwood Lane, Joplin, MO 64801417.850.5199www.justcausemarketing.orgMichael Sparlin, Executive DirectorSponsor: Cynthia Marlow, Joplin Area Chamber of Commerce

The Chamber’s Board of Directors and staff are pleased to welcome our newest Chamber members. Keep these and all members in mind when looking for goods and services.

Invite your clients or vendors to join the Chamber. Contact Cynthia Marlow at 417.624.4150 or [email protected].

Welcome New Members

This year, evaluate whether you can benefit from:

1. Tax-advantaged investments. If appropriate, consider tax-free municipal bonds to provide federally tax-free income.*

2. Tax-advantaged retirement accounts. Consider contributing to a traditional Individual Retirement Account (IRA) or 401(k) to help lower your taxable income.

3. Tax-advantaged college savings accounts. Contribute or gift to a college savings plan for your children or grandchildren.

*May be subject to state and local taxes and the alternative minimum tax (AMT).

Edward Jones, its employees and financial advisors are not estate planners and cannot provide tax or legal advice. You should consult with a qualified tax specialist or legal advisor for professional advice on your situation.

Feeling like you paid too much in taxes this year?

Call or visit today to learn more about these investing strategies.

www.edwardjones.com

Member SIPC

Dan L. StanleyFinancial Advisor.

3111 S ArizonaJoplin, MO 64804417-659-9994

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Ribbon Cuttings Presented by

Ribbon provided by Countryside in the City

East Middle SchoolBud Sexson, Principal4594 East 20th Street

Harold Thompson Gymnasium Dedication

Webb City Mercy ClinicDr. Russell Kennedy

621 North Madison, Webb City High SchoolGrand Opening

Kelsey Norman Elementary SchoolJulie Munn, Principal1323 East 28th Street

Community Safe Room

Tabitha Smith Accounting & Tax ServicesTabitha Smith, Owner

124 North Wall AvenueTax Season Kick-off

Royal Heights Elementary SchoolJill White, Principal2100 Rolla Street

Community Safe Room

Heartland Bank MortgageBob and Annette Goodall, Loan Offi cers

3625 East 20th Street, Suite BNew Location

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Serve on a City of Joplin Board or Commission

Whatever your interest, the City probably has a place for you to serve. Boards and

commissions range from the City Tree Board and Conventions & Visitors Advisory

Board to Historic Preservation and Traffi c Commission. You must be a registered

Missouri voter to apply. Find the complete list of boards and commissions, and the

online application form, at www.joplinmo.org under the “Government” tab.

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Able Manufacturing and Assembly, LLC ............... 1986

AdornAble, Inc. .............................................................. 2000

Animal Adoption and Resource Center ................ 1999

Blood Tax Service ......................................................... 2006

Cerebral Palsy of Tri-County .................................... 2007

Children’s Center of SW Missouri ............................ 2012

CJW Transportation Consultants, LLC .................. 2013

Consolidated Electrical Distributors ...................... 2001

Coopers 66 ...................................................................... 2013

Cott Beverages ............................................................... 1994

Counseling Associates of the Four States, LLC .. 2009

DeWitt and Associates, Inc. ....................................... 2005

The Empire District Electric Company .................. 1947

Express Employment Professionals ........................ 1993

First Bilingual Business Directory ............................ 2014

Frisco Station Apartments ......................................... 2004

Goetz Appraisal and Development, Inc. ............... 2002

Golden Corral ................................................................. 2003

Great American Title Company ............................... 2013

Heartland Bank Mortgage ......................................... 2012

Hedman Chiropractic, LLC ........................................ 2011

The Herrod Financial Group ..................................... 1985

The Independent Living Center .............................. 2004

Indigo Sky Casino ......................................................... 2013

Integrity Home Care .................................................... 2002

Joplin Regional Business Journal ........................... 2006

LegalShield ...................................................................... 2013

Lux Orthotics, Inc. ........................................................ 1997

THANK YOU FOR RENEWING

Martin Law Offi ce, P.C. ................................................ 2010

McAlister’s Deli .............................................................. 2008

Mid-States Mechanical Services, Inc. ..................... 2008

Missouri State University - Joplin Campus.......... 1997

Motive Matters - Van Benson ................................... 2006

Oral and Facial Surgery Center of Joplin ............. 2002

Overhead Door Company of Joplin ....................... 2001

Ozark Camp and Retreat Center ............................. 2008

Phoenix Fired Art .......................................................... 2011

Pizza Hut - Range Line Road .................................... 2013

Pronto Pharmacy .......................................................... 2013

Residence Inn by Marriott - Joplin ......................... 2014

Salon 529 ......................................................................... 2006

The Salvation Army ..................................................... 2012

ServiceMaster Extreme Cleaning and Restoration

............................................................................................. 2008

Sidecars, Inc. ................................................................... 2011

Stephen E. Slawson, M.D. ........................................... 2008

Smallcakes: A Cupcakery ........................................... 2012

Southtown Cleaners .................................................... 2012

Southwest Audio-Visual, Inc. ................................... 1997

State Farm Insurance -Kyle Hickam Agency ....... 2002

Tint ‘N More, Inc. ........................................................... 1995

Touches of Splendor Customized Cleaning, LLC

............................................................................................. 2011

Twenty Four/Elite 24 Hr Gym ................................... 2014

U S Bank, N.A. ................................................................. 1951

City of Webb City .......................................................... 1992

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March 39 amLeads Group OneClevenger Financial

March 49 amLeads Group ThreeChamber Offi ce

March 67:30 amFirst Friday CoffeeRustic Ridge Villas

March 119 amLeads Group TwoChamber Offi ce

March 128:30 amLeadership Joplin Communications & Media SessionTBD

March 1612 pmLeadership Joplin Committee MeetingChamber Offi ce

Calendar of Events for March 2015March 179 amChamber ConnectionChamber Offi ce9 amLeads Group OneSouthwest Missouri Bank—32nd & McClelland

March 189 amLeads Group ThreeChamber Offi ce11:30 am Cultural Affairs Committee MeetingChamber Offi ce

March 259 amLeads Group TwoChamber Offi ce2 pmLaunch PadChamber Offi ce

March 265:30 pmBusiness After HoursAllstate – Loretta Bailey Agency

STATE OF THE LOCAL ECONOMY A REPORT FROM YOUR CHAMBER

Area December 2014 November 2014 December 2013

Labor Force Employment Unemployment Rate Labor Force Employment Unemployment Rate Labor Force Employment Unemployment Rate

Joplin, MO Metropolitan Statistical Area

87,167 83,084 4,083 4.7% 87,079 82,909 4,170 4.8% 86,704 82,063 4,641 5.4%

Demographic Summary

Radial Trade Area, 1 mile Radial Trade Area, 5 miles Radial Trade Area, 10 miles

Population (2012) 9,730 69,300 110,767

Housing Units (2012) 4,871 31,269 47,936

Housing Units Occupied (2012) 4,060 28,620 44,131

Owner-Occupied Dwellings (2012) 1,520 16,227 27,592

Renter-Occupied Dwellings (2012) 2,540 12,392 16,539

Vacant Dwellings (2012) 811 2,648 3,804

Median Household Income $24,561 $37,696 $39,414

Average Household Income $31,313 $52,186 $53,250

Average Family Income $37,690 $61,952 $62,603

Per Capita Income $13,435 $21,933 $21,513

The “center” of Joplin is based at 7th and Main streets in Joplin for this purpose.

Source: “Decision Data,” from 2012 Census Bureau numbers.

MSA is comprised of Jasper and Newton counties. Information is drawn from the U.S. Bureau of Labor Statistics.

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John Hancock once said, “The greatest ability in business is to get along with others and infl uence their actions.” Learn-ing to deal eff ec-tively with others is truly one of the most important skills you can ever develop. As you examine

your local business community, you may have no-ticed bright, educated, highly motivated individuals who start businesses and are very successful, while others tend to not succeed at their entrepreneurial eff orts. Although many people understand manage-ment, accounting and fi nance principles, they lack an understanding of social and personal relationship issues. Some say that about 20 percent of success comes from your IQ, and about 80 percent of success comes from your “Emotional Intelligence.” “Emotional Intelligence,” a psychological theory developed by Peter Salovey and John Mayer, is viewed as a method to increase productivity and success in the business world. Emotional Intelligence describes your ability to identify, assess and man-age the emotions of yourself, other individuals and groups of people. Consider how you relate to and communicate with your customers, leaders, employ-ees and others. Daniel Goleman contributed to emotional intel-ligence theory when he developed his fi ve compo-nents of emotional intelligence in the workplace. These components include: 1. Self-awareness: Can you understand how you feel and are motivated, and how your emotions aff ect other people? Do you realize “it’s not all about you”? 2. Self-Regulation: Are you capable of managing

Business Reality Check 101: Emotional IntelligenceBy Karen Bradshaw, Director of the Center for Entrepreneurship, MSSU

your own opinions and emotions? Do you take personal responsibility for your own actions? 3. Internal Motivation: Are you a life-long learner? Do you have the initiative and the commitment to complete a task in the face of adversity? 4. Empathy: Can you understand another person’s emotional reaction to a situation and perceive how they are feeling? Are you concerned about them, and are you able to anticipate someone’s needs and deal eff ectively with this person? 5. Social Skills: Do you listen well to others? Are you able to inspire and infl uence others? Can you network and build business relationships? Can you negotiate a reasonable solution to a diffi cult situation? When all is said and done, sometimes business failure is not caused by a poor economy, intense com-petition or lack of business know-how. Sometimes, companies fail because their owners, managers and employees lack the emotional intelligence to succeed. They don’t understand what motivates their custom-ers and fellow workers, so they can’t formulate suc-cessful strategies to be able to eff ectively manage their fi rms. Remember, customers are really purchasing the “benefi t” or “value” your company provides to them, not just the product or service you sell. You must understand your customers before you can really meet their needs. You need to understand your fellow workers, subordinates and superiors in the workplace before you can understand how to eff ectively deal with them. According to Henry Ford, “Life is a series of ex-periences, each one of which makes us bigger, even though it is hard to realize this. For the world was built to develop character and we must learn that the set-backs and grief which we endure help us out in march-ing onward.” If you would like to learn more about emotional intelligence, check out the Motive Matters program off ered at Missouri Southern in March at www.mssutraining.com.

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Teeter Insurance Agency Since 1979

Missouri, Oklahoma and Kansas

"REST ASSURED WHEN YOU INSURE WITH TIA, YOU GET PLENTY OF TLC"

www.lindateeter.com

1321 S. Illinois Avenue, Joplin, MO 64801 wk. (417) 781 4820 • fax: (417) 781 7187

Linda S. Teeter, LUTCF

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Small Business & Technology Development CenterMissouri Southern State University

The Robert W. Plaster School of Business3950 Newman Road, Joplin, MO 64801-1512 Phone: 417.625.3128 Fax: 417.625.9782

INTRODUCTION TO QUICKBOOKS March 3 (Tuesday), 1:30-4:30 p.m. and March 5 (Thursday), 1:30-4:30 p.m.Location: Plaster Hall, Room 320, MSSUCost: $119

LUNCH AND LEARN: PUBLIC RELATIONS IDEAS AND TIPS FOR SMALL BUSINESSESMarch 4 (Wednesday), 12-1 p.m.Location: Joseph Newman Innovation Center, 1st Floor Meeting RoomCost: No cost; brown bag lunch

STARTING A SMALL BUSINESS: THE FIRST STEPS March 6 (Friday), 1:30-4:30 p.m.Location: Plaster Hall, Room 108, MSSUCost: $29

MICROSOFT EXCEL LEVEL 2 March 10 (Tuesday), 1:30-4:30 p.m. and March 12 (Thursday), 1:30-4:30 pmLocation: Plaster Hall, Room 320, MSSUCost: $119

ANALYZING & MANAGING CASH FLOWMarch 11 (Wednesday), 1:30-4:30 p.m.Location: Plaster Hall, Room 320, MSSUCost: $59

HOW TO WRITE A SUCCESSFUL BUSINESS PLANMarch 24 (Tuesday), 1:30-4:30 p.m.Location: Plaster Hall, Room 108, MSSUCost: $39

MOVING YOUR PRODUCT INTERNATIONALLYMarch 25 (Wednesday), 11 a.m.-1:30 p.m.Location: Joplin Area Chamber of CommerceCost: $15 Chamber members/$30 non-Chamber members (lunch provided)Please register with JACC

MOTIVE MATTERS - ROUND 1March 30 (Monday), 1-5 p.m. and March 31 (Tuesday), 1-5 p.m.Location: Plaster Hall, Room 108, MSSUCost: $149

Find the full schedule of workshops at www.mssutraining.com.

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First Friday Coffee

Friday, March 67:30-8:30 a.m.

Sponsored by and located at Rustic Ridge Villas

404 North Cattleman Drive

Presented by

RSVP by March 4 at www.joplincc.com or 417.624.1996.

Business After Hours

Presenting Sponsor

THURSDAY, March 265:30-7 pm

Sponsored by and located at Loretta Bailey Insurance Agency

2318 East 20th Street

RSVP by March 13 at www.joplincc.com or 417.624.1996.

THANK YOU!

US Bank, N.A., Chairman Sponsor, for helping us communicate with our members!

We postponed Dancing with the Joplin All-Stars February 28 because of the inclement weather.

We will announce the new date as soon as we reschedule the event! If you bought tickets, please hang onto them until the new date is announced.