March 2011 Business Magazine

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4th Annual Women in Leadship Development (W.I.L.D.) Conference

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<ul><li><p>BUSINESSM A G A Z I N EVOLUME XXIV, NUMBER 3 MARCH 2011Manufacturer &amp; Business Association</p><p>PD!JJQ=H7),$#KJBANAJ?A+JKSHA@CA%JANCU0=OOEKJ / Page 12</p><p>Keynote Speaker Bill Rancic and Legacy Award Winners Leah Humphries (left) and Jayne Huston</p></li><li><p>A conversation with</p><p>JACKWELCH</p><p>Major Sponsors</p><p>Event Sponsors</p><p>We cordially invite you to join usTuesday, June 28, 2011</p><p>for our 106th Annual Event at the Bayfront Convention Center.</p><p>For more information or to make reservations, please call Ann at 814/833-3200 or 800/815-2660.</p></li><li><p>Who has inspired you as a woman business leader? Dr. </p><p>Gertrude A. Barber inspired me, as well as countless other </p><p>educators and parents, because she was able to help people </p><p>achieve dreams they would not have thought possible. At </p><p>a time when few women had leadership roles, Dr. Barber </p><p>undertook a mission to support children and adults with </p><p>disabilities that has not only transformed the lives of individuals </p><p>and families, but changed our community and the world. Her </p><p>legacy is this mission that continues to inspire us to help our </p><p>children and adults achieve their potential and make their </p><p>dreams come true. </p><p>Who has inspired you as a woman business leader? </p><p>I'm inspired by any woman who has the knowledge, strength </p><p>and leadership skills it takes to be a business leader. I'm inspired </p><p>by my mother who had the utmost faith in me to do anything I </p><p>ever wanted to do. My mentor is Debbie Trocki, the past owner </p><p>of Signs Now. She has inspired me with the trust to take over </p><p>the business, her honesty in business and her encouragement </p><p>for me to run a very fast paced and technical business.</p><p>Who has inspired you as a woman business leader? As a </p><p>certi!ed public accountant and !nancial adviser, I have the </p><p>wonderful opportunity each day to work with very successful </p><p>and dynamic business leaders. These clients and business </p><p>a"liates inspire me to strive for excellence in my profession and </p><p>challenge me to give back to the community in which I live and </p><p>work.</p><p>Who has inspired you as a </p><p>woman business leader? </p><p>It has been a permanent calling. The idea that I could be </p><p>something bigger than myself, or the sum of all the small </p><p>accomplishments and failures along the way, is what inspires </p><p>me each and every day. Somewhere along the 31-year journey, </p><p>my job became a career. I take pleasure and pride in being an </p><p>integral part of my community, and helping its businesses and </p><p>people prosper. My own personal expressions of inspiration </p><p>include a desire to create a legacy that others may emulate. As </p><p>an adopted child of a single parent, the work ethic and sacri!ce </p><p>of my mother was the basis for whom I have become today. My </p><p>family is my greatest inspiration and faith is my guide. Thank </p><p>you Dolores, John, Brooke, Aaron, Averi and Amani. </p><p>E][S\3a 3 / SpotlightRadiant Steel Products Company President Andree P. Phillips discusses the operations of this Williamsport, Pennsylvania-based custom manufacturer and its rich history as a producer of radiator enclosures.</p><p>12 / 4th Annual W.I.L.D. Conference Learn more about the Women in Leader-ship Development (W.I.L.D.) Conference on March 25 in Erie and why an estimated 600 professionals and entrepreneurial-minded women will be attending this fourth annual event, designed as both a professional development conference, and a celebration and recognition of the growth of women businesses.</p><p>27 / On the Hill Association State Government Relations Representative Anna McCauslin explains how freshmen Senator Pat Toomey and Congressmen Mike Kelly and Tom Marino are embarking on an exciting opportunity to serve the people of Pennsylvania, by standing for the principles of a free-market economy and smaller government.</p><p>22DEPARTMENTS &gt; 5 / Business Buzz24 / HR Connection 30 / Legal Q&amp;A35 / Events37 / People Buzz </p><p> 12EDITORIAL &gt; 7 / Health MattersHow social media is helping members connect with their health-care plans.KELLY KIMBERLAND</p><p>9 / Legal BriefWhy employers are facing a record number of discrimination charges.LISA SMITH PRESTA </p><p>11 / Financial AdviserUnderstanding the tax changes that could impact your future.DEBORAH A. PIPP, CPA</p><p>33 / Blue Ocean StrategyHow successful companies are challenging the industry definitions of target buyer groups to create blue oceans of opportunity.ANGIE ANGUS</p><p>35</p><p>&lt; 16 / SPECIAL SECTION Women Leading the WaySee our new listing of women business leaders and who inspired them most in their professional careers.</p><p>March 2011</p><p>Blue Ocean Strategy Center</p><p>5</p><p>Register now to receive your FREE e-Edition of the Business Magazine online at www.mbausa.org! </p><p>BUSINESSM A G A Z I N EVOLUME XXIV, NUMBER 3 MARCH 2011</p><p>Manufacturer &amp; Business Association</p><p>PD!JJQ=H7),$#KJBANAJ?A+JKSHA@CA%JANCU0=OOEKJ / Page 12</p><p>Keynote Speaker Bill Rancic and Legacy Award </p><p>Winners Leah Humphries (left) and Jayne Huston</p><p>March 2011 &gt; www.mbausa.org &gt; 1</p></li><li><p>(814) 825-2436 (800) 480-0494</p><p>www.eriefcu.org</p><p>Business Solutions to save you time &amp; money: Short &amp; Long Term Loans</p><p> Lines of Credit</p><p> Equipment Financing</p><p> Business Checking &amp; Savings</p><p> Business MasterCard</p><p> Debit Business Card</p><p> Merchant Services</p><p> Merchant Indirect Loans</p><p> SBA Loans</p><p>Sandi Carangi, VP of Business Services; </p><p>Carol Laemmerhirt, Business Relationship Officer</p><p>Before starting her self-serve dog wash </p><p>business, Kimberly Hessong owner of Mud </p><p>Puppies, put together a business plan and then set </p><p>out to find funding for her new business. Kimberly told us, It was Erie Federal </p><p>Credit Union that impressed me the most. We found an SBA (Small Business </p><p>Administration) loan program that was perfect for me and my new business. </p><p>I could not have done it without Erie FCU and their knowledge of the SBA. </p><p> At the Erie FCU were ready to help small businesses grow and succeed. </p><p>If youre thinking about starting or expanding your business, call us today!</p><p> To learn more, visit our website: www.eriefcu.org/business-solutions </p><p>*All Erie FCU loans are subject to credit approval. Erie FCU membership required. </p><p>Your savings federally insured to at least $250,000and backed by the full faith and credit of the United States Government</p><p>National Credit Union Administration, a U.S. Government Agency</p><p>NCUA</p><p>1109 East 38th Street 1005 Greengarden Road 2436 Buffalo Road 518 State Street5500 Zuck Road 1220 West 32nd Street 1825 Downs Drive </p></li><li><p>SPOTLIGHT &gt; by Karen Torres </p><p> VOL. XXIV, NO. 3 MARCH 2011</p><p> Copyright 2011 by the Manufacturer &amp; Business Association. All rights reserved. Reproduction or use of editorial, pictorial or advertisements created for use in the Business Magazine, in any manner, without written permission from the publisher, is prohibited. Unsolicited manuscripts cannot be returned unless accompanied by a properly addressed envelope bearing sufficient postage. The maga-zine accepts no responsibility for unsolicited manuscripts or artwork. The Business Magazine and Manufacturer &amp; Business Association do not specifically endorse any of the products or practices described in the magazine. The Business Magazine is published monthly by the Manufacturer &amp; Business Association, 2171 West 38th Street, Erie, Pa. 16508. Phone: 814/833-3200 or 800/815-2660. </p><p>Mission StatementThe Manufacturer &amp; Business Association is dedicated to providing information and services to its members that will assist them in the pursuit of their business and community interests. Board of Governors</p><p>Manufacturer &amp; Business Association2171 West 38th Street Erie, Pa. 16508 814/833-3200 or 800/815-2660 www.mbausa.org</p><p>Manufacturer Yvonne Atkinson-Mishrell&amp; Business John ClineAssociation Board Dale Deistof Governors Timothy Hunter Dan Ignasiak Mark C. Kulyk John B. Pellegrino Sr., P.E. Dennis Prischak Robert S. Pursell Lorenzo Simonelli Sue Sutto Phil Tredway</p><p> Editor in Chief Ralph Pontillo rpontillo@mbausa.org </p><p> Executive Editor John Krahe jkrahe@mbausa.org</p><p> Managing Editor &amp; Karen Torres Senior Writer ktorres@mbausa.org</p><p> Contributing Angie Angus Writers Jessica Crocker Kelly Kimberland Deborah A. Pipp, CPA Lisa Smith Presta</p><p> Photography &amp; Ron Stephens Illustration La Mirage Studio 814/835-1041 iStockphoto.com</p><p> Advertising Sales Patty Welther 814/833-3200 or 800/815-2660 pwelther@mbausa.org</p><p>Design, Production Printing Concepts Inc. &amp; Printing printcon@erie.net Jessica Crocker</p><p>ON THE COVER: Entrepreneur Bill Rancic, best known as the Season One winner of The Appren-tice, will be the keynote speaker at the fourth an-nual Women in Leadership Development (W.I.L.D.) Conference on March 25 in Erie. Joining him are this years Legacy Award winners Leah Humphries and Jayne Huston, who are being honored by their peers for excelling in their career goals. See story on Page 12.</p><p>Please explain some of the history behind Radiant Steel Products Company and its founding 84 years ago. The company was founded by my father, Cleo Francois Pineau, because he believed that the heating units of the day, cast-iron radiators, were not very attractive. He patented the first stationary louver to allow heat to radiate through the enclosure and that's why we are called Radiant Steel Products Company.</p><p>What is your management style/philosophy? My fathers philosophy was, You just do whatever it takes to make your customers happy. We have no products of our own, so if we dont make our customers happy, we dont have a business here. We really have to do a good job of satisfying our customers, and that's our primary focus.</p><p>Radiant Steel Products Company has approximately 16 employees and a 44,000-square-foot facility located at 205 Locust Street in Williamsport. Briefly describe your operations. We do longer production runs and are a job shop. We have no products of our own and manufacture to customer specifications. Nothing goes out as a complete unit; it is always a component of a custom product.</p><p>Radiant Steel Products has a wide range of customers in a wide range of industries. Where are they located? Its more interesting today than it would have been even five years ago. When I first came here, and historically, our customers were primarily on the Eastern seaboard of the United States, anywhere from New York, New Jersey, Pennsylvania and south, etc. Most of our customers are in Pennsylvania now and we have managed just in the last two months to get three new customers who are local.</p><p>As a member of the MBA and the Precision Metalforming Association, what are the most critical issues, in your opinion, for the manufacturing industry in 2011? The most important thing on all of our plates is to get the federal government out of our lives and out of our businesses. We dont need cap and trade. We dont need EFCA (card check). We dont need mandated, qualified health insurance. We dont need increased OSHA oversight or mandates, and we dont need higher taxes. That is not what is going to help businesses grow.</p><p>What is your advice to young people who may be interested in pursuing a career in manufacturing? What I find is that parents have an opinion about manufacturing that is not current. In order to get young people and that means women and men into these particular career paths, we have to get buy-in from the parents, because they are still sending their kids to school to be doctors, lawyers, accountants, professional people, and they dont see opportunities in manufacturing. The world of manufacturing is absolutely wide open. It doesnt matter if youre male or female; it doesnt matter what your ethnic background is or anything else. But you have to look to see it.</p><p>Is there anything you would like to add? Ive been here since 1983. I have taken a lot of risks in bringing us to the point where we are today. I am sure that this company could be bigger and better than it is right this minute It is really up to my son (Rick) and my daughter (Wendy) to carry us forward. </p><p>For more information about Radiant Steel Products, call 570/322-7828.</p><p>Founded in 1927, Radiant Steel Products Company is a custom precision fabricating and finishing plant servicing the HVAC, office furniture, electronics and athletic equipment industries. The Business Magazine recently sat down with company President and CEO and Manufacturer &amp; Business Association (MBA) Central Pennsylvania Advisory Board Member Andree P. Phillips to learn about the history and operations of this Williamsport, Pennsylvania-based manufacturer.</p><p>March 2011 &gt; www.mbausa.org &gt; 3</p></li><li><p>Now you can find the same great coverage you count on for your employees health insurance in a fully-insured dental plan from a name you already know and trust. Good dental care is an important part of your overall health. And with BlueEdge Dental from Highmark, you get the convenience of one company and website to handle all your health coverage needs. Smile and enjoy knowing youre having a greater hand in your companys health. Find out more at 888.286.8414 or highmarkbcbs.com.</p><p>EVERY TEAM NEEDS DENTAL CARE.Get it with BlueEdge Dental</p><p>SM</p><p> from Highmark.</p><p>Coverage subject to the terms of your benefits program.</p></li><li><p>SAINT VINCENT HEALTH CENTER TOP IN STATE FOR CARDIAC, VASCULAR SURGERY</p><p>Saint Vincent Health Center was recently ranked number one in the state of Pennsylvania for cardiac and vascular surgery for 2011, according to a published study by HealthGrades, the leading independent health-care ratings organization. The health center is also among the top 10 percent in the nation for cardiac services, cardiac surgery, pulmonary services, vascular surgery, prostatectomy and critical care.</p><p>The nations nearly 5,000 hospitals were included in the study, which examined mortality rates and complication rates from government data from 2007, 2008 and 2009.</p><p>More information on the HealthGrades study, including the complete methodology, can be found online at www.healthgrades.com.</p><p>Business BuzzWILLIAMSPORT REGIONAL MEDICAL CENTER NAMED TOP CARDIOVASCULAR HOSPITAL</p><p>Williamsport Regional Medical Center has been named one of the nation's 50 Top Cardiovascular Hospitals by Thomson Reuters. The study, now in its 12th year, examines the performance of 1,022 hospitals by analyzing outcomes for patients with heart failure and heart attacks and for those who received coronary bypass surgery and percutaneous coronary interventions such as angioplasties.</p><p>This is the first time Williamsport Regional Medical Center has been recognized with this honor. </p><p>Williamsport Regional Medical Center is part of Susquehanna Healths three-hospital integrated health system, which also includes Divine Providence Hospital and Muncy Valley Hospital, serving an 11-county region in central Penn-sylvania.</p><p>For more information, visit www.susquehannahealth.org. </p><p>In 2009, Susquehanna Health officials held a groundbreak-ing for the Williamsport Regional Medical Center Patient Tower as part of its Project 2012 initiative. The renovation allowed for the expansion of patient areas, such as the operating rooms, Emergency Department, and heart and vascular services.</p><p>D...</p></li></ul>