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    Maple Leaf Sports andEntertainment

    How two Canadian Juggernauts took overCanada’s most valuable pastime

    Joshua En, Divleen ang, Sara ang, atia r!vd!k, "idan M#$ride

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    "genda

    • %verview and $a#kground of Case• Strategi# &nnovation and 'esponsiveness• &mitation and &solating Strategies• Cost vs Di(erentiation Strategies• )orter’s )ositioning and Superior *alue

    "dvantage• +pdate to Case• e! akeawa!s

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    %b-e#tives

    • +nderstand the #on#ept of media #onvergen#eand its impli#ations on #ontent deliver!

    • +nderstanding &nternal vs E.ternal fa#torsa(e#ting #ompetitive advantage

    +nderstand rivalr! through imitation andinnovation• +nderstand Cost and Di(erentiation

    "dvantages through the *alue Chain

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    Ma-or Canadian $road#asters

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    4h! did these two 5er#el!#ompetitive #ompanies team up

    to pur#hase MLSE6

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    MLSE imeline

    3783

    • 9ounded b! Conn Sm!the as publi# #ompan! Maple Leaf:ardens Limited to manage the oronto Maple Leafs

    37;2’s

    • Moved be!ond ho#ke! to diversif! in multiple sports

    377<• MLSE as we know it toda! formed with the a#/uisition of

    the oronto 'aptors

    122=• Laun#hed the oronto 9C Ma-or League So##er e.pansion

    team

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    Maple Leaf Sports > Entertainment

    MLSE oronto

    MapleLeafs

    oronto'aptors

    orontoMarlies

    oronto9C

    So##er

    "irCanada

    Centre

    ia rainin:round

    'i#ohColiseum

    MasterCard Centre

    ?3@= $illion

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    Maple Leaf Sports > Entertainment%wners

    $efore "fterLarr! anenbaum A12B

    %ntario ea#her’s)ension)lan A

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    3

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    3712s

    • ed 'ogers Sr@ started the C9'$ radio station in oronto

    37 ;• ed 'oger Jr@ entered the #able * market

    37

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    Convergen#e

    *erti#al &ntegration

    Content)rodu#ers

    • Studio• Sports• )reFre#orded

    Content)rogrammers

    • *0etworks

    • Channels

    ContentDistributers

    • CableCompanies

    • &nternet)roviders

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    "ttra#tiveness of Sports

    :iven their nature, people willnot skip ads as the! want towat#h the event through frombeginning to end

    • herefore the ad revenue ismore stable than other potential#ontent

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    Convergen#e vs De#lining *revenue@ 4hi#h one is more

    important to $ell and 'ogers6

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    %ur take on Convergen#e vs "d'evenue De#line

    E.ternal pressures inform internal strateg!• Convergen#e doesn’t matter if there’s no

    one wat#hing, then no one is pa!ing• &n the long term, $ell and 'ogers need to

    adapt to the new te#hnologi#al future and5nd new sour#es of revenue

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    Strategi# &nnovation Dimensions

    Strategi#&nnovation

    0ew&ndustries

    0ewCustomerSegments

    0ew SouoCompe"dvant

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    'oberto’s 0ew :ame StrategiesIadopting aninnovativeapproa#h to business andrewriting theof the game their own strand upset the#ompetitive in the industA$uaron, '@

    S # o p e o f C o m p e t i t i o n

    A 4 h e r e

    M o d e o f

    C o m p e t i

    t i o n

    A H o w

    E.hibit 3 he Strategi#:ameboard

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    Can the a#/uisition ofinterests in MLSE b! $ell and

    'ogers be des#ribed asstrategi# innovation6

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    I%rganiKational responsiveness was positivel!related to the 5rm’s #ompetitive advantage@

    hese results showed the importan#e ofdeveloping a e.ible infrastru#ture that #an be/ui#kl! adapted and re#on5gured to meetdemands in d!nami# environments A$hatt,Emdad, 'oberts, > :rover, 1232

    Responsiveness

    "nti#ipatinge.ternal #hanges

    Speed ofresponse

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    E.plain how 'ogers and $ella#hieve this #ompetitive

    advantage usingresponsiveness to #hange@

    ur ta e ow ogers an e

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    ur ta e ow ogers an ea#hieved this #ompetitive

    advantage using responsiveness to

    #hange@• $eing agile and /ui#k@ 9ound the time when previousowners were looking to get rid of it@ &t is a rapidl!evolving industr! and it is important to re#ogniKe anopportunit! for #hange, even if that means

    pur#hasing with !our rival@• 9irst mover advantage e.ists as there has not been

    an a#/uisition this big before@ 'ogers and $ell wereable to sta! ahead within the sports broad#astingindustr!@ 0either one wanted the other to pur#hase

    MLSE #ompletel!@

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    'ivalr! Challenge

    'ival e#hni/ues

    &mitation

    &nnovation

    H i th #h f MLSE i l ti

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    How is the pur#hase of MLSE an isolatingme#hanism for $ell and 'ogers6

    Figure 4.2 Sustaining #ompetitive advantage t!pes of

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    %ur take on the &solating Me#hanisms

    Deterren#e through preFemptionIo##up!ing e.isting and potential strategi#ni#hes to redu#e the range of investmentopportunities open to the #hallenger

    A:rant, Jordan > 4alsh, 123=• 'esour#es and Capabilities A5rstFmoveradvantage Controlling rare and uni/ueresour#es

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    *alue Chain

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    Cost "dvantage vs Di(erentiationCost Leadership Diferentiation

    e! Strateg!Elements

    • S#aleFeN#ient plants•

    Design for manufa#ture• Control of overheads and

    '>D• )ro#ess innovation• %utsour#ing• "voidan#e of marginal

    #ustomer a##ounts

    • $randing•

    "dvertising• Design• Servi#e• Oualit!• 0ew )rodu#t

    Development

    'esour#eP%rganiKation

    al'e/uirement

    s

    • "##ess to #apital• )ro#ess engineering skills• 9re/uent reports• ight #ost #ontrol• Spe#ialiKation of -obs and

    fun#tions• &n#entives linked to

    /uantitative performan#e

    • Marketing "bilities• )rodu#t engineering• CrossFfun#tional

    #oordination• Creativit!• 'esear#h #apabilit!• &n#entives linked t

    /ualitative performa

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    Di(erentiation *alue Chain

    3@ Constru#t value #hain for the 5rm "0D the#ustomer1@ &dentif! drivers of uni/ueness in ea#h

    a#tivit!8@ Sele#t the most promising di(erentiation

    variables for the 5rmQ@ Lo#ate linkages between the value #hain

    of the 5rm and that of the bu!er

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    4hat #ompetitiveadvantage e.ists for 'ogersand $ell in e.panding into

    the media industr!6

    %ur take on the #ompetitive advantage

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    %ur take on the #ompetitive advantagethat e.ists for 'ogers and $ell in

    e.panding into the media industr!6• $! #reating di(erentiation through

    #onvergen#e the! #reate value for the#ustomer@

    • $ell and 'ogers both are able to #ontrol thevalue #hain from produ#tion to distribution@

    • he #ompetitive advantage is that#ustomers onl! need one servi#e providerand subs#ription to a##ess sports #asting@

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    "#tivit!

    8@ Sele#t the most promising di(erentiation variables for the5rmQ@ Lo#ate linkages between the value #hain of the 5rm and thatof the #onsumers

    Content)rodu#ers

    • Studio• Sports• )reF

    re#orded

    Content)rogrammers

    • *0etworks

    • Channels

    ContentDistributers

    • CableCompanies

    • &nternet)roviders

    CC

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    Step 8

    he most promising di(erentiationsvariable is that the! now #ontrol #ontentprodu#tion to #ontent #onsumption b!MLSE@

    Sin#e the! are ma-orit! shareholders ofMLSE as a uni/ue resour#e and it is not aimitable produ#t, this resour#e #an besustained /uite easil!@

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    Step Q

    Customer’s obtain value be#ause the! needonl! look to one servi#e provider to wat#hsports#asting events with these teams@

    • $! providing greater #onvenien#e for the

    #ustomer, $ell and 'ogers able to fa#ilitatepurposeful di(erentiation@

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    )orter )ositioning

    Figure 4.6 )orter’s generi# strategies

    Single Segment

    &ndustr! 4ide

    C%M)E & &*ESC%)E

    S%+'CE %9 C%M)E & &*E "D*"0 ":ELow #ost Di(erentiation

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    Superior *alue "dvantage

    4hen a 5rm emplo!s both low #ost and di(erentiationstrategies to #reate a h!brid model, without being stu#kin the middle@ he! have reconciled efectivediferentiation with low cost , as opposed to beingstu#k between two #ompeting strategies@

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    +pdate to Case• :u! Lauren#e appointed as the new CE% in

    De#ember 1238@• IClear fo#us on #ustomers, growth and

    espe#iall! pushing #ontent a#ross allplatforms

    • "#/uired rights to 0HL Canadabroad#asting for =@18 $illion in 0ovember1238

    • Ma! 123= Sportsnet surpassed S0 as the #ountr!’s

    top sports brand for the 5rst time ever over the past

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    +pdate to Case

    Ma! 12, 123= $ell and anenbaum bu! theC9L team oronto "rgonauts@• 'ogers absent from the deal• 'ogers informed "rgos the! had to leave

    'ogers Centre after 123;@ )lanning on movingto $M% 5eld A%wned b! MLSE @• %wns 3

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    +pdate to Case• Mi#hael 9riisdahl appointed )resident and CE% of MLSE,

    beginning in De#ember 123=@

    I4e have oronto 9C in the pla!o(s, 'aptors 72=tipping o( ne.t month, 0$" "llFStar and the 4orld Cupof Ho#ke! at "ir Canada Centre in 123 , :re! Cup 123

    at $M% 9ield and the 322th anniversar! of the MapleLeafs in 123;@ hese are e.#iting times for oronto,indeed for all Canadian sports fans, and &’m ver! proudto be leading the MLSE team that will deliver for them@

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    Having gone into thispartnership, do !ou think that

    $ell and 'ogers #an #ontinue tosustain their separate

    advantages against ea#h other6

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    akeawa!s• $! being able to reFwrite the rules A#ompetitors to

    partners and fo#using on a narrow market segment,$ell and 'ogers were able to #reate strategi# innovationfor themselves@

    • $! re#ogniKing the need to sustain a #ompetitiveadvantage, $ell and 'ogers signed the a#/uisition/ui#kl!, in order to respond to the possibilit! of e.ternal#hanges su#h as losing * viewers@

    • $ell and 'ogers gained a di(erentiation advantagethrough #onvergen#e b! #ontrolling all the variablesfrom produ#tion through to distribution of sports #ontent

    to their #onsumers@

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    Ouestions6