manu life placemat

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CANADIAN FINANCIAL SERVICES GROUP MANULIFE PUTS THE CLIENT AT THE CENTRE OF EVERYTHING THEY DO It might be clichéd to talk about employees taking pride in their work, but at Manulife, PRIDE is a set of values that sets the insurer and its people apart from the rest. Their PRIDE stands for Professionalism, Real value to client, Integrity, Demonstrated financial strength, and Employer of choice. Manulife is very much focused on providing financial solutions to meet their clients’ needs and it believes that this strategy will help it accomplish its vision of becoming the most trusted financial services organization and providing real value to clients. “We have been making remarkable progress in achieving this vision by providing strong, reliable, trustworthy and forward-thinking solutions for our clients’ most significant decisions. Having been in Singapore for close to 35 years, Manulife is committed to provide innovative financial solutions for Singaporeans. T o cater to Singaporeans’ growing retirement concerns, over the past two years, we have introduced a suite of products to meet these needs. We value our clients’ interest and work closely with them to help achieve their dreams,” said Mr Naveed Irshad, President & CEO, Manulife Singapore. Its commitment of putting clients first has given Manulife recognition amongst the insurance industry not only in Singapore but in the region as well. COMMITTED IN PROVIDING THE BEST CLIENT EXPERIENCE In June, Manulife Singapore was named Contact Center of the Year (Insurance – Under 20 Seats) at the International Customer Relationship Excellence (CRE) Awards, organized by the Asia Pacific Customer Service Consortium (APCSC). The international CRE Awards are widely seen as offering among the most comprehensive and respected forms of assessment and recognition in the field of customer services. “Our efforts have proved to be fruitful and this award will motivate us to work harder and outdo our performance. We will continue to go the extra mile for our clients in helping them achieve their goals and make their experience worthwhile,” said Mr Irshad. On the local front, the company has won a number of accolades in Singapore Management University’s Customer Satisfaction Index of Singapore. Amongst the Financial Services Sector, Manulife Singapore’s Client Service Centre was ranked first in the 2012 Index. In 2011 , it was judged as having the most trusted financial advisors. In addition, clients were very satisfied with the sales experience they had with their Manulife Financial Planner. In the 2010 Index, Manulife Singapore attained the top position in customer satisfaction and exceeded the national average for all industries surveyed. A HISTORY OF EXCELLENCE IN ASIA Set up in Canada in 1887, Manulife began expanding internationally in 1893 with operations in the Caribbean, quickly followed by entry to Asia in 1897 and the United States in 1903. The company has one of the longest histories of continuous operations in Asia of any international life insurer. Its presence in the region stretches back more than 125 years when it started in Mainland China, then Hong Kong, before moving into the Philippines in 1902, and expanding across the rest of the continent in subsequent years. Manulife entered into Singapore in 1980, Malaysia and Thailand in 2004, and, most recently, Cambodia in 2012. It now has a record 57,500 agents in Asia and US$72 billion of funds under management. It aims to build a premier pan-Asian insurance and wealth management franchise that is well positioned to meet the evolving protection, savings and retirement needs of its clients in the region. In particular, the insurer’s focus on retirement is relevant for a rapidly ageing Asian market, with countries such as Japan and Singapore leading the pack of fast graying societies. TAKE CHARGE OF YOUR RETIREMENT Old is gold, and retirement is a time to enjoy the golden years – to relax, to go on holidays, to indulge in hobbies, and essentially, do all the things that were not possible when the work took up most of your day. However, according to latest findings from Manulife’s quarterly Investor Sentiment Index in May, deteriorating health in old age is the number one concern among Singaporeans, with more than half of those polled worrying that healthcare will become unaffordable. The survey also reveals that many Singaporeans fear they may have to take on a job after retiring to top up their savings. Many Singaporeans are also significantly underestimating the length of time they will spend in retirement and, as a result, are not accumulating sufficient retirement savings. While Singaporeans hold 33 months of personal income in cash on average, far above the Asian average of 21 months, the bulk of it is left idle and not working hard enough to earn real returns while inflation diminishes its purchasing value. Learning from its research findings and consumer insights from its focus group studies, Manulife has introduced a suite of products to address Singaporeans’ retirement concerns. A happy retirement is not out of reach if you build your wealth, protect your wealth and create a regular stream of income to enjoy during your golden years. The Business Times, Friday, July 25, 2014 10 Who's Who in Financial Planning & Insurance To cater to Singaporeans’ growing retirement concerns, over the past two years, we have introduced a suite of products to meet these needs. We strive to value our clients’ interest and work closely with them to help achieve their dreams. Naveed Irshad President & CEO, Manulife Singapore

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  • CANADIAN FINANCIAL SERVICES GROUP MANULIFE PUTS THE CLIENT AT THE CENTRE OF EVERYTHING THEY DOIt might be clichd to talk about employees taking pride in their work, but at Manulife, PRIDE is a set of values that sets the insurer and its people apart from the rest.

    Their PRIDE stands for Professionalism, Real value to client, Integrity, Demonstrated financial strength, and Employer of choice. Manulife is very much focused on providing financial solutions to meet their clients needs and it believes that this strategy will help it accomplish its vision of becoming the most trusted financial services organization and providing real value to clients.

    We have been making remarkable progress in achieving this vision by providing strong, reliable, trustworthy and forward-thinking solutions for our clients most significant decisions. Having been in Singapore for close to 35 years, Manulife is committed to provide innovative financial solutions for Singaporeans.

    To cater to Singaporeans growing retirement concerns, over the past two years, we have introduced a suite of products to meet these needs. We value our clients interest and work closely with them to help achieve their dreams, said Mr Naveed Irshad, President & CEO, Manulife Singapore.

    Its commitment of putting clients first has given Manulife recognition amongst the insurance industry not only in Singapore but in the region as well.

    COMMITTED IN PROVIDING THE BEST CLIENT EXPERIENCEIn June, Manulife Singapore was named Contact Center of the Year (Insurance Under 20 Seats) at the International Customer Relationship Excellence (CRE) Awards, organized by the Asia Pacific Customer Service Consortium (APCSC). The international CRE Awards are widely seen as offering among the most comprehensive and respected forms of assessment and recognition in the field of customer services.

    Our efforts have proved to be fruitful and this award will motivate us to work harder and outdo our performance. We will continue to go the extra mile for our clients in helping them achieve their goals and make their experience worthwhile, said Mr Irshad.

    On the local front, the company has won a number of accolades in Singapore Management Universitys Customer Satisfaction Index of Singapore. Amongst the Financial Services Sector, Manulife Singapores Client Service Centre was ranked first in the 2012 Index. In 2011 , it was judged as having the most trusted financial advisors. In addition, clients were very satisfied with the sales experience they had with their Manulife Financial Planner. In the 2010 Index, Manulife Singapore attained the top position in customer satisfaction and exceeded the national average for all industries surveyed.

    A HISTORY OF EXCELLENCE IN ASIASet up in Canada in 1887, Manulife began expanding internationally in 1893 with operations in the Caribbean, quickly followed by entry to Asia in 1897 and the United States in 1903.

    The company has one of the longest histories of continuous operations in Asia of any international life insurer. Its presence in the region stretches back more than 125 years when it started in Mainland China, then Hong Kong, before moving into the Philippines in 1902, and expanding across the rest of the continent in subsequent years.

    Manulife entered into Singapore in 1980, Malaysia and Thailand in 2004, and, most recently, Cambodia in 2012. It now has a record 57,500 agents in Asia and US$72 billion of funds under management. It aims to build a premier pan-Asian insurance and wealth management franchise that is well positioned to meet the evolving protection, savings and retirement needs of its clients in the region.

    In particular, the insurers focus on retirement is relevant for a rapidly ageing Asian market, with countries such as Japan and Singapore leading the pack of fast graying societies.

    TAKE CHARGE OF YOUR RETIREMENTOld is gold, and retirement is a time to enjoy the golden years to relax, to go on holidays, to indulge in hobbies, and essentially, do all the things that were not possible when the work took up most of your day.

    However, according to latest findings from Manulifes quarterly Investor Sentiment Index in May, deteriorating health in old age is the number one concern among Singaporeans, with more than half of those polled worrying that healthcare will become unaffordable.

    The survey also reveals that many Singaporeans fear they may have to take on a job after retiring to top up their savings. Many Singaporeans are also significantly underestimating the length of time they will spend in retirement and, as a result, are not accumulating sufficient retirement savings.

    While Singaporeans hold 33 months of personal income in cash on average, far above the Asian average of 21 months, the bulk of it is left idle and not working hard enough to earn real returns while inflation diminishes its purchasing value. Learning from its research findings and consumer insights from its focus group studies, Manulife has introduced a suite of products to address Singaporeans retirement concerns.

    A happy retirement is not out of reach if you build your wealth, protect your wealth and create a regular stream of income to enjoy during your golden years.

    The Business Times, Friday, July 25, 201410 Who's Who in Financial Planning & Insurance

    To cater to Singaporeans growing retirement concerns, over the past two years, we have introduced a suite of products to meet these needs. We strive to value our clients interest and work closely with them to help achieve their dreams.

    Naveed IrshadPresident & CEO, Manulife Singapore