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Geberit is using SAP S/4 HANA around the world Manfred Bantle, Head of SAP Servicecenter, Geberit 20th. April 2015

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Page 1: Manfred Bantle, Head of SAP Servicecenter, Geberit Geberit ... · Overview Geberit SAP at Geberit Projekt Migration to SAP S/4HANA SAP S/4 HANA Operation and Experiences ... 15.03.2014

Geberit is using SAP S/4 HANAaround the world

Manfred Bantle, Head of SAP Servicecenter, Geberit

20th. April 2015

Page 2: Manfred Bantle, Head of SAP Servicecenter, Geberit Geberit ... · Overview Geberit SAP at Geberit Projekt Migration to SAP S/4HANA SAP S/4 HANA Operation and Experiences ... 15.03.2014

Agenda

Overview Geberit

SAP at Geberit

Projekt Migration to SAP S/4HANA

SAP S/4 HANA Operation and Experiences

Lesson Learned

Q&A

20th. April 2015 2

Geberit and SAP S/4HANA

Page 3: Manfred Bantle, Head of SAP Servicecenter, Geberit Geberit ... · Overview Geberit SAP at Geberit Projekt Migration to SAP S/4HANA SAP S/4 HANA Operation and Experiences ... 15.03.2014

20th. April 2015

The Company in Short

• Development, manufacturing and sales of sanitary technology

• Installation Systems / Piping Systems

• Ca. 6‘300 employees in 42 countries *

• 17 production facilities in Europe, China, India and USA

• Revenue CHF 2.4 Billion *, Operating Margin 27,3% *

• Founded in 1874 in Rapperswil, Switzerland

• Since 1999 listed on the Swiss stock exchange (SMI Blue Chip)

• Powerful brand, outstanding technology platform

• 2015 Aquisition of Sanitec, Finland

* 2014

Geberit

3

Geberit and SAP S/4HANA

Page 4: Manfred Bantle, Head of SAP Servicecenter, Geberit Geberit ... · Overview Geberit SAP at Geberit Projekt Migration to SAP S/4HANA SAP S/4 HANA Operation and Experiences ... 15.03.2014

20th. April 2015

IT Core Applications

• 3600 ERP, 800 ESS, 1000 Fiori user in 27 countries

• 100% of Geberit sales is being processed via SAP

• 45 internal SAP specialists

• Current version: ERP 6.0 EHP 7 / 6 / 5 / 4

Geberit IT

• Ca. 3’800 user in 41 countries

• 10 internal Notes specialists

• Email, Calendar, Workflow, Traveler, CRM, DBs

• Current version: 8.5

• 130 user in 5 countries

• 6 internal Catia specialists

• CAD, CAM, PLM, Integration SAP CDI/DMS

• Current version: V54

Geberit and SAP S/4HANA

Page 5: Manfred Bantle, Head of SAP Servicecenter, Geberit Geberit ... · Overview Geberit SAP at Geberit Projekt Migration to SAP S/4HANA SAP S/4 HANA Operation and Experiences ... 15.03.2014

20th. April 2015

SAP Architecture

Clients

SAP Netweaver 7.01 / 7.02 / 7.30 / 7.31 / 7.40 on Suse Linux

MAMGlobal

HCM

EHP 7

BW

BO 4.1

BWA

Web

Dispatcher

Business

Connector

SolMan

7.1

ERP

6.0

EHP

4/7

Web

shopTREX

LES

EHP 6PortalADS

ALE

NW

Gate-

way

Oracle 11.2 / SAP HANA

GTS

EHP 7IDM

SAP at Geberit

5

Geberit and SAP S/4HANA

Page 6: Manfred Bantle, Head of SAP Servicecenter, Geberit Geberit ... · Overview Geberit SAP at Geberit Projekt Migration to SAP S/4HANA SAP S/4 HANA Operation and Experiences ... 15.03.2014

Our vision – Simplify and Fit for the future

Operation of all SAP software solutions worldwide with

innovative, agile and safe database technology

SAP HANA to prepare for the challenges ahead of

„Big Data“.

So we can react simple, quickly, and flexible to new

standardized business requirements.

Application and processes which previously were not feasible

due to the data volume can be realized with SAP HANA.

Our focus is „future-oriented“ and less „past-oriented“.

20th. April 2015 6

SAP HANAGeberit and SAP S/4HANA

Page 7: Manfred Bantle, Head of SAP Servicecenter, Geberit Geberit ... · Overview Geberit SAP at Geberit Projekt Migration to SAP S/4HANA SAP S/4 HANA Operation and Experiences ... 15.03.2014

20th. April 2015

• SAP HANA – stands for In-Memory technology

• SAP HANA – replacement of BWA

• SAP HANA – stands for Performance

• SAP HANA – as a database replacement of Oracle

• SAP HANA – reduce the database footprint

• SAP HANA – optimized for SAP applications

• SAP HANA – ERP and BW is growing together

• SAP HANA – available for all SAP products

• SAP HANA – database which is only available for new SAP innovations

SAP HANA

Our Expectations

7

Geberit and SAP S/4HANA

Page 8: Manfred Bantle, Head of SAP Servicecenter, Geberit Geberit ... · Overview Geberit SAP at Geberit Projekt Migration to SAP S/4HANA SAP S/4 HANA Operation and Experiences ... 15.03.2014

20th. April 2015

SAP sFIN

Our Expectations

• SAP sFIN - Many new beautiful apps

• SAP sFIN - One financial document for FI and CO

• SAP sFIN - Central journal for faster merging of

new companies

• SAP sFIN - Optimization FI / CO program code for a

very fast performance together with HANA

8

Geberit and SAP S/4HANA

Geberit Introduction of SAP sFIN

Afterwards presentation here in Basel !

Page 9: Manfred Bantle, Head of SAP Servicecenter, Geberit Geberit ... · Overview Geberit SAP at Geberit Projekt Migration to SAP S/4HANA SAP S/4 HANA Operation and Experiences ... 15.03.2014

Geberit‘s journey to SAP HANA

Last Migration

Oracle to

HANA

Migrations / New systems

Q3 2014Q1/Q2 2014 Q2 2015

Migration ERP

C11

22.03.2015

Q3 2015Q1 2015

Migration

HCM C81

01.06.2014

License Decision

September 2013

Q4 2013

HANA

Runtime

license for all

SAP products

Migration BW

C15

15.03.2014

2016

Strategy

20th. April 2015

EWM 9.2

Rampup

with HANA

Migration of all other small

SAP systems on Oracle

to HANA (?) / Sybase

9

Geberit and SAP S/4HANA

sFIN

Simple

Finance

Page 10: Manfred Bantle, Head of SAP Servicecenter, Geberit Geberit ... · Overview Geberit SAP at Geberit Projekt Migration to SAP S/4HANA SAP S/4 HANA Operation and Experiences ... 15.03.2014

Time schedule

10

Go-Live

PROD.Go-Live

DEV.

3 x Migration

Sandbox

First Checks:

ATCSQL Monitor

PROD. System

(Custom Code

Clearing)

Adjustment:

SPAU

ATC

SQL Monitor

Syscopy

QAS.

SQL Monitor

Performance

SRTCM

Know How

Transfer IT

Project plan

22.03.201510.02.201507.01.2015

IT / User Test

Cluster

Test

20th. April 2015

Geberit and SAP S/4HANA

Page 11: Manfred Bantle, Head of SAP Servicecenter, Geberit Geberit ... · Overview Geberit SAP at Geberit Projekt Migration to SAP S/4HANA SAP S/4 HANA Operation and Experiences ... 15.03.2014

20th. April 2015 11

Central ERP system migration at a glance

Migration

Database Server / Central Storage

12 Cores, 128 GB Memory

2 Applikation Server

Database Server / Central Storage

60 Cores, 2.0 TB

4 Applikation Server on VMWare

Database

Oracle 11.2, 1.7 TB compressed

SAP Netweaver 7.02

26.000 Z* / Y* ABAP objects

ERP 6.0

Enhancement Package 5

Database

SAP HANA, Sizing 1.2 TB

SAP Netweaver 7.40

20.000x Z* / Y* ABAP objects

ERP 6.0

Enhancement Package 7

SAP sFIN 1.0

Simple Finance

Geberit and SAP S/4HANA

Page 12: Manfred Bantle, Head of SAP Servicecenter, Geberit Geberit ... · Overview Geberit SAP at Geberit Projekt Migration to SAP S/4HANA SAP S/4 HANA Operation and Experiences ... 15.03.2014

Migration to SAP S/4HANA

• Tool SAP DMO (Database Migration Option)

• Grafical User Interface

• The same process as heterogenous system copy

• Dynamic adaptation of resources

(Number of processes, Bumber of batch)

• Data exchange over „Network Pipes“ – no disk space required

• Automatic verification of the migration (number of tables and records)

• DMO Tool is great step forward vs. the old tools ( distmon ,…)

• Migration with DMO Tool works very well

20th. April 2015 12

MigrationGeberit and SAP S/4HANA

Page 13: Manfred Bantle, Head of SAP Servicecenter, Geberit Geberit ... · Overview Geberit SAP at Geberit Projekt Migration to SAP S/4HANA SAP S/4 HANA Operation and Experiences ... 15.03.2014

IT Know How Transfer

• First migration (BW) without „Know How“ Transfer

• Learnings:

• Often SAP HANA as „culprit“, Missing Know How from the IT

• Communication to the customer not with one „single voice“

• HCM migration with „Know How“ Transfer

• Participants all HCM IT consultants / developer

• HCM IT consultants have a good understanding how SAP HANA function

• Better communication to the customer „one single voice“

• Cooperation in the project team was excellent („Our project“)

• Certified SAP HANA administrator

• SAP Certified Technology Associate - SAP HANA

• SAP Certified Technology Specialist (Edition 2013)13

Know How Transfer

20th. April 2015

Geberit and SAP S/4HANA

Page 14: Manfred Bantle, Head of SAP Servicecenter, Geberit Geberit ... · Overview Geberit SAP at Geberit Projekt Migration to SAP S/4HANA SAP S/4 HANA Operation and Experiences ... 15.03.2014

Modul 1

Duration: ca. 1 hour

Participants: all IT SAP consultants

• What is SAP HANA ?

• Row Store / Column Store

• Delta Merge

• Migration process

• What has to be kept in mind for the migration ?

• ABAP Test Cockpit Check

• SQL Monitor

• SPAU

14

Know How Transfer

20th. April 2015

Geberit and SAP S/4HANA

Page 15: Manfred Bantle, Head of SAP Servicecenter, Geberit Geberit ... · Overview Geberit SAP at Geberit Projekt Migration to SAP S/4HANA SAP S/4 HANA Operation and Experiences ... 15.03.2014

Modul 2

Duration: ca. 2-3 hour

Participants: all IT SAP consultants

• News with ABAP 7.4

• ABAP in Eclipse

• How can ABAP optimize for SAP HANA

• Developing a demo application

-> Variation of

„Brand-new ABAP 7.4 for SAP HANA End to End Development Guide”

http://scn.sap.com/docs/DOC-54541 (Jasmin Gruschke)

15

Know How Transfer

20th. April 2015

Geberit and SAP S/4HANA

Page 16: Manfred Bantle, Head of SAP Servicecenter, Geberit Geberit ... · Overview Geberit SAP at Geberit Projekt Migration to SAP S/4HANA SAP S/4 HANA Operation and Experiences ... 15.03.2014

16

SQL Monitor (SQLM)

• SQL analysis in the past

• Which SQL have the longest time

• How often is the SQL script called

• Before and after the migration

• Focussing on the Top 50

• Focussing on things which are easy to optimize

• e.g. always zero rows as a result of select

Migration – Custom Code

20th. April 2015

Geberit and SAP S/4HANA

Page 17: Manfred Bantle, Head of SAP Servicecenter, Geberit Geberit ... · Overview Geberit SAP at Geberit Projekt Migration to SAP S/4HANA SAP S/4 HANA Operation and Experiences ... 15.03.2014

20th. April 2015 17

ABAP Test Cockpit (ATC)

• Two variants to check the ABAP code for

SAP HANA

• FUNCTIONAL_DB (e.g. order by)

• PERFORMANCE_DB

• Focussing on Prio 1 and 2

• Only useable for customer code

• 99,9 % of ABAP code is continue working

Migration – Custom Code

All ABAP

objects

Reports which

were used in

2014

Geberit and SAP S/4HANA

Page 18: Manfred Bantle, Head of SAP Servicecenter, Geberit Geberit ... · Overview Geberit SAP at Geberit Projekt Migration to SAP S/4HANA SAP S/4 HANA Operation and Experiences ... 15.03.2014

Runtime of the migration

• BW Greenfield Netweaver 7.40

• DB size: 180 GB Oracle compressed > 50 GB (73%)

• Downtime: 3 hour 19 minutes

(Clone from Oracle to SAP HANA : 0:22 hour *)

• HCM EHP7

• DB size: 199 GB Oracle compressed > 110 GB (43%)

• Downtime: 3 hour 45 minutes

(Clone from Oracle to SAP HANA : 1:43 hour *)

* Phase database export source system and import target system

20th. April 2015

Results

18

Geberit and SAP S/4HANA

Page 19: Manfred Bantle, Head of SAP Servicecenter, Geberit Geberit ... · Overview Geberit SAP at Geberit Projekt Migration to SAP S/4HANA SAP S/4 HANA Operation and Experiences ... 15.03.2014

Runtime of the migration

• ERP EHP 7 and Simple Finance

• DB size: 1,7 TB Oracle compressed > 1 TB (59 %)

• Downtime: 13 hour 18 minutes

(Clone from Oracle to SAP HANA : 7 hour *)

• sFIN migration: 8 hour 30 minutes

* Phase Database export source system and import target system 20th. April 2015

Results

19

Geberit and SAP S/4HANA

Page 20: Manfred Bantle, Head of SAP Servicecenter, Geberit Geberit ... · Overview Geberit SAP at Geberit Projekt Migration to SAP S/4HANA SAP S/4 HANA Operation and Experiences ... 15.03.2014

Server

HP DL580 G8

2 TB RAM

4 CPU, 60 Core

HP 3PAR 7400

Shared Storage

320 Disks (600GB)

Suse Linux for SAP

(SLES) SP3

SAN Boot FC 8Gbit

1 5451 5501 5551 5601 5651 5701 5751 580

64

M initia

l…

64

M…

64

M r

ea

d…

16

M initia

l…

16

M…

16

M r

ea

d…

1M

in

itia

l…

1M

1M

read

MB/s

TDI (Tailored Data Center Integration) – Simplify Data Center

xfs Filesystem

20th. April 2015

SAP HANA Operation

20

Geberit and SAP S/4HANA

Page 21: Manfred Bantle, Head of SAP Servicecenter, Geberit Geberit ... · Overview Geberit SAP at Geberit Projekt Migration to SAP S/4HANA SAP S/4 HANA Operation and Experiences ... 15.03.2014

Why TDI approach at Geberit ?

• Already experiences with BWA appliance solution

• High costs

• Changes only through external technical consultant

• High space consumption in data center (whole rack)

• High TCO due to „foreign objects“ in data center

• Advantages for Geberit with TDI approach

• Only one central storage for all (Maintainability, TCO, Flexibility)

• Installation / migration can be done by internal employees

• No dependency of external consultant

• Better competition by hardware procurement („Standard“ components)

20th. April 2015

SAP HANA operation

21

Geberit and SAP S/4HANA

Page 22: Manfred Bantle, Head of SAP Servicecenter, Geberit Geberit ... · Overview Geberit SAP at Geberit Projekt Migration to SAP S/4HANA SAP S/4 HANA Operation and Experiences ... 15.03.2014

20th. April 2015 22

SAP HANA Operation - Capabilities

• Very robust and reliable database system

• HANA Studio

• HANA Commandline Tool HDBLCM

• Current effort of our 8 SAP HANA systems

< 1 h per week

• Import patch / new version very easy

(~ 15 min)

• No manual work (Oracle: executing a lot of sql

commands)

• Runs fully automated

SAP HANA Operation

Geberit and SAP S/4HANA

Page 23: Manfred Bantle, Head of SAP Servicecenter, Geberit Geberit ... · Overview Geberit SAP at Geberit Projekt Migration to SAP S/4HANA SAP S/4 HANA Operation and Experiences ... 15.03.2014

20th. April 2015 23

Monitoring within SAP Solution Manager

• Fully integrated monitoring in SAP Solution Manager

Host 1 Host 2 Host 3 Host 4 DB

Host

SAP HANA Operation

Geberit and SAP S/4HANA

Page 24: Manfred Bantle, Head of SAP Servicecenter, Geberit Geberit ... · Overview Geberit SAP at Geberit Projekt Migration to SAP S/4HANA SAP S/4 HANA Operation and Experiences ... 15.03.2014

SAP HANA Backup / Log Backup / Restore

• SAP HANA Backup with HP Data Protector

• With / without SAP HANA integration

• 2-phase approach

- per script with SQL to filesystem

- per filesystem backup to tape

• Runtime Backup „Memory to disk“ 20 minutes for 1 TB

• SAP HANA Logs ongoing synchronisation to a seperate storage

• SAP HANA restore with point in time recovery with SAP HANA studio

20th. April 2015

SAP HANA Operation

24

Geberit and SAP S/4HANA

Page 25: Manfred Bantle, Head of SAP Servicecenter, Geberit Geberit ... · Overview Geberit SAP at Geberit Projekt Migration to SAP S/4HANA SAP S/4 HANA Operation and Experiences ... 15.03.2014

20th. April 2015

SAP HANA System Replication with SUSE HA

• SAP HANA system replication works well

• Combined with SUSE HA solution for SAP HANA

• SUSE HA certified by SAP

• Automatic takeover if system break down

• Easy to implement

• Takeover Time (1 TB Data Footprint)

• rev > 85.02 : 6 min

• 3-Tier Cluster (1-2 Tier sync and 3-Tier async)

• Bandwith usage (async Geo Cluster)

• Missing: “Shadow database” functionality

25

SAP HANA Operation

Geberit and SAP S/4HANA

Page 26: Manfred Bantle, Head of SAP Servicecenter, Geberit Geberit ... · Overview Geberit SAP at Geberit Projekt Migration to SAP S/4HANA SAP S/4 HANA Operation and Experiences ... 15.03.2014

SAP HANA Systemcopies incl. ABAP

• Several times performed without problems

• Can be completely done with SAP HANA Studio

• Rough procedure:

1. Start SAP HANA Backup on the productive system

2. Make Backup directory from prod. system available for target system (Mount)

3. Start Restore in SAP HANA Studio on the target system

Necessary: „Data Backup Location readapt“

4. ABAP post copy steps proceed as normal (e.g. Schema adaption in profiles)

We use PCA (Post Copy Automation) tool from SAP

20th. April 2015 26

SAP HANA Operation

Geberit and SAP S/4HANA

Page 27: Manfred Bantle, Head of SAP Servicecenter, Geberit Geberit ... · Overview Geberit SAP at Geberit Projekt Migration to SAP S/4HANA SAP S/4 HANA Operation and Experiences ... 15.03.2014

Remarkable things for Upgrade / Migration

• Observe „Hotnews“ SAP Service Marketplace (OSS)

• Many new security features in SAP Netweaver 7.40

• ICM, XSRF Token, New logon classes for mobile ITS.

• RFC, RFCSDK, JCO …..

• ABAP on Eclipse (successor for SE80)

• https://www.youtube.com/watch?v=BXg7xXrEAUw

• Optimize ABAP code with SAP HANA CDS views

• Core Data Services only with ABAP on Eclipse

• New SAP List Viewer with integrated Data Access (SAP ALV IDA)

• For performance improvement optimize your ABAP code

(select *, CDS views, SQL stored procedure)

20th. April 2015 27

SAP HANA Geberit and SAP S/4HANA

Page 28: Manfred Bantle, Head of SAP Servicecenter, Geberit Geberit ... · Overview Geberit SAP at Geberit Projekt Migration to SAP S/4HANA SAP S/4 HANA Operation and Experiences ... 15.03.2014

Achieved results – new possibilities with SAP HANA

• BWA and TREX are no longer required

• BW faster data load process / Fast data migration

process

• Very fast data selection

• (Until now only possible over creating temporary tables)

• Some FI functions are very fast

• e.g. Overhead calcuation for USA (from 6 h down to 10 min)

• Analysis on the level of documents FI/CO (200 million data records)

quantum jump

• Introduction of beautiful apps (Fiori)

20th. April 2015

Experiences with SAP HANA

28

Geberit and SAP S/4HANA

Page 29: Manfred Bantle, Head of SAP Servicecenter, Geberit Geberit ... · Overview Geberit SAP at Geberit Projekt Migration to SAP S/4HANA SAP S/4 HANA Operation and Experiences ... 15.03.2014

Simplify SAP – Our way into the future

20th. April 2015

Summary

29

Geberit and SAP S/4HANA

Page 30: Manfred Bantle, Head of SAP Servicecenter, Geberit Geberit ... · Overview Geberit SAP at Geberit Projekt Migration to SAP S/4HANA SAP S/4 HANA Operation and Experiences ... 15.03.2014

Geberit is using SAP S/4 HANA around the world

20th. April 2015 30

Geberit and SAP S/4HANA

Page 31: Manfred Bantle, Head of SAP Servicecenter, Geberit Geberit ... · Overview Geberit SAP at Geberit Projekt Migration to SAP S/4HANA SAP S/4 HANA Operation and Experiences ... 15.03.2014

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Page 32: Manfred Bantle, Head of SAP Servicecenter, Geberit Geberit ... · Overview Geberit SAP at Geberit Projekt Migration to SAP S/4HANA SAP S/4 HANA Operation and Experiences ... 15.03.2014

SAP Forum Basel 2015 - SAP Professionals Day

Stream Operations - On Premise – Cloud – Hybrid? Wohin geht die Reise?Raum Singapore

11.00 – 11.45 UhrOperations in a Networked World – Das SAP CC in

einer vernetzten Welt

Rüdiger Spies

Ind. VP Software Markets

CXP Group / Beratungshaus Pierre Audoin

Consultants – PAC

12.00 – 12.45 UhrSAP Betrieb im Spannungsfeld von hybriden

Cloud-Szenarien, TCO und Sicherheit

Dr. Arndt-Alexander Boehnert

SAP Deutschland SE & Co.KG

15.00 – 15.45 UhrGeberit setzt weltweit auf SAP HANA: Einblick in

Einführung und Betrieb

Manfred Bantle

Head of SAP Service Center

Geberit

16.15 – 17.00 UhrCisco – die richtige Architektur für Big Data und

Internet of Things

Josephine Bruggeman

Cisco Systems, Inc.