Managing Your Outsourced PartnerDon’t forget - this time you're the client! Its your work and it needs to be done your way!

The whole point of outsourcing is that it is very cost effective, which means you should always get things your way.

Never Sacrifice. Set Daily, Weekly, Monthly meetings to review quality and production and also address any outstanding or problematic issues.

Develop a chain of command for your process and team. Set Daily targets. Have a clear and concise disciplinary action plan.

Ensure that at least 1 US staff member is available to coordinate/assist the outsourced team. Implement and Develop an ongoing training program.

Implement and Develop an ongoing training program. Documentation of responsibilities, workflows, communication

and chain of command .

Mandate that an on-site outsourced manager be assigned to your project/team. Develop a Quality Assurance Plan that

your overseas partner must follow and report on.