managing your members using tendenci

38
Memberships Getting the most of out Memberships on your Tendenci Site Kerry Gayle and Nicole Newton Presented at Tendenci User Conference 2007 www.tendenci.com/uc2007

Upload: katie-laird

Post on 08-May-2015

3.536 views

Category:

Technology


5 download

DESCRIPTION

In-depth Memberships training for Tendenci software users wanting to better manage their members and grow their organization.

TRANSCRIPT

Page 1: Managing your members using Tendenci

MembershipsGetting the most of out Memberships

on your Tendenci Site

Kerry Gayle and Nicole Newton

Presented at Tendenci User Conference 2007

www.tendenci.com/uc2007

Page 2: Managing your members using Tendenci

Lets brush up on a little Intro To Tendenci Training

Page 3: Managing your members using Tendenci

What is the memberships module?

The memberships module manages the membership status of the members of your organization or your website.

Page 4: Managing your members using Tendenci

What is the users module?

The users module manages all of your site contacts.

Members are also stored in this module along with your site users. Look for the red member number

Page 5: Managing your members using Tendenci

What’s the difference between Users and Members?

Page 6: Managing your members using Tendenci

Site Users vs Members

Any person who makes contact with

you through the web site is a Site

User.

Members are a subset of Site Users.

They are Site Users with benefits.

http://www.tendenci.com/en/cms/?288

Page 7: Managing your members using Tendenci

How can I become a site user?

Site Users are those users who have registered with your web site.

To become a site user, someone must complete the Site Registration form.

Understanding User Levels - http://www.tendenci.com/en/cms/?243

Page 8: Managing your members using Tendenci

How can I become a Member?

Members are site users that have joined your organization.

To become a member, someone must complete the Membership Application form.

Page 9: Managing your members using Tendenci

How does Tendenci tell the difference?

Tendenci recognizes members by looking for an entry in the Memberid field of the User record.

Memberships can expire, users cannot.

Page 10: Managing your members using Tendenci

What can I do with the memberships module?

Page 11: Managing your members using Tendenci

1. Set pricing for different Membership Types

(regular, student, family, etc.)

How to add membership types: http://www.tendenci.com/en/cms/?1838

Page 12: Managing your members using Tendenci

2. Design your custom Membership application

Building a membership application http://www.tendenci.com/en/cms/?2032

Page 13: Managing your members using Tendenci

3. Create business directory listings from your

membership application

Add Directory listings from your membership applicationhttp://www.tendenci.com/en/cms/?2090

Page 14: Managing your members using Tendenci

4. Set areas of your site for member only viewing

How to set a page for member only access http://www.tendenci.com/en/cms/?172

Page 15: Managing your members using Tendenci

5. Track online and offline payment of Membership

dues

Page 16: Managing your members using Tendenci

6. Allow special pricing options for members

Page 17: Managing your members using Tendenci

7. Create and send reminder notices for expiring

Memberships

How to send reminder notices http://www.tendenci.com/en/cms/?2290

Page 18: Managing your members using Tendenci

8. Simple renewal of Membership status

How to renew a membership http://www.tendenci.com/en/cms/?1874

Page 19: Managing your members using Tendenci

How can I get started using Membership?

Page 20: Managing your members using Tendenci

How to get started using Membership?

1. Create your Membership Types

2. Design your Custom Membership Application

3. Import or Add your members!

4. Run reports on member activity

Page 21: Managing your members using Tendenci

Step 1. Membership Types

Add the type of membership and pricing associated with the type

Tendenci can support as many Membership Types as needed to manage the members of your organization

How to add Membership Types: http://www.tendenci.com/en/cms/?1838

Page 22: Managing your members using Tendenci

More on Membership Types

You can have Renewal Only membership Types or Admin Only Membership Types.

How to add Admin Only Membership Types: http://www.tendenci.com/en/cms/?808

How to add Renewal Only Membership Types: http://www.tendenci.com/en/cms/?1777

Page 23: Managing your members using Tendenci

Step 2. Designing Your Membership Application

Use the default Tendenci Membership Application or design your own using Click Click Memberships.

How to build a custom Membership Application: http://www.tendenci.com/en/cms/?2032

Page 24: Managing your members using Tendenci

You’ll be able to customize:

- What fields to display on your application

- What fields are required

- Member numbers

- Expiration dates

- Introduction & member confirmation text

Page 25: Managing your members using Tendenci

Setting your expiration dates

Page 26: Managing your members using Tendenci

The memberships have been set up, lets get the site ready for new

members!

Page 27: Managing your members using Tendenci

Step 1. Link to your new membership application

from your navigation

If the membership application is a self registration form then link to “/en/memberships/applications/add.asp”

If the membership application is not a self registration form then link to “/en/memberships/add_pre.asp”

Page 28: Managing your members using Tendenci

Step 2. Change your site login page

Or to change your site Log In to link to the membership application. Change your login options on Tendenci: http://www.tendenci.com/en/cms/?2080

Page 29: Managing your members using Tendenci

Step 3. Add your members

Members can be added by doing an import of your data or by using the new Membership Application

How to add a member as an Admin http://www.tendenci.com/en/cms/?4703

How to bulk import members into Tendenci http://www.tendenci.com/en/cms/?2041

Page 30: Managing your members using Tendenci

Step 4. Run Membership Reports

Export by Expiration date http://www.tendenci.com/en/cms/?2036

Export by Join or Renewal Date http://www.tendenci.com/en/cms/?2036

Page 31: Managing your members using Tendenci

How will membership

renewals work?

Page 32: Managing your members using Tendenci

Renewal Notices are automatically sent out to

members- System generated notices can be customized

- New notices can be added to the site

- Notices include a link directly to the member’s renewal page.

- Automatic reminders run behind the scene.

How to set up Membership Renewal Reminders: http://www.tendenci.com/en/cms/?1767http://www.tendenci.com/en/cms/?2290

Page 33: Managing your members using Tendenci

Tendenci gives you multiple ways to renew a member

Renewing as an Admin http://www.tendenci.com/en/cms/?4568

Renewing Multiple Membershipshttp://www.tendenci.com/en/cms/?4576

Members Renew themselves! http://www.tendenci.com/en/cms/?1874

Page 34: Managing your members using Tendenci

What questions do you have?

Page 35: Managing your members using Tendenci

Let’s recap what we have learned

- The difference between site users and members

- What you can do with the memberships module

- How to get started with memberships

- How to handle imports, renewals and reports for members

Page 36: Managing your members using Tendenci

Help Files Onlinehttp://www.tendenci.com/en/help/#memberships

http://www.tendenci.com/en/help/#membership%20applications

Need More Help?

Contact the Schipul Support team at [email protected] or call 281-497-6567 and ask for the Support Team.

Who’s on the support team anyway?

Kerry Gayle, Nicole Newton, Rodney Sabrsula, Emmy Gomez, Jonti Bolles, Jerri Stephenson and Rob Hays

Page 37: Managing your members using Tendenci

That’s a wrap!

Page 38: Managing your members using Tendenci

Thank you!

Kerry Gayle and Nicole NewtonPresented at the Tendenci User Conference 2007Find all presentations at: www.tendenci.com/uc2007

Schipul - The Web Marketing Company 11757 Katy Freeway, Suite 930Houston, TX 77079 USA

www.schipul.com