managing your members using tendenci
DESCRIPTION
In-depth Memberships training for Tendenci software users wanting to better manage their members and grow their organization.TRANSCRIPT
MembershipsGetting the most of out Memberships
on your Tendenci Site
Kerry Gayle and Nicole Newton
Presented at Tendenci User Conference 2007
www.tendenci.com/uc2007
Lets brush up on a little Intro To Tendenci Training
What is the memberships module?
The memberships module manages the membership status of the members of your organization or your website.
What is the users module?
The users module manages all of your site contacts.
Members are also stored in this module along with your site users. Look for the red member number
What’s the difference between Users and Members?
Site Users vs Members
Any person who makes contact with
you through the web site is a Site
User.
Members are a subset of Site Users.
They are Site Users with benefits.
http://www.tendenci.com/en/cms/?288
How can I become a site user?
Site Users are those users who have registered with your web site.
To become a site user, someone must complete the Site Registration form.
Understanding User Levels - http://www.tendenci.com/en/cms/?243
How can I become a Member?
Members are site users that have joined your organization.
To become a member, someone must complete the Membership Application form.
How does Tendenci tell the difference?
Tendenci recognizes members by looking for an entry in the Memberid field of the User record.
Memberships can expire, users cannot.
What can I do with the memberships module?
1. Set pricing for different Membership Types
(regular, student, family, etc.)
How to add membership types: http://www.tendenci.com/en/cms/?1838
2. Design your custom Membership application
Building a membership application http://www.tendenci.com/en/cms/?2032
3. Create business directory listings from your
membership application
Add Directory listings from your membership applicationhttp://www.tendenci.com/en/cms/?2090
4. Set areas of your site for member only viewing
How to set a page for member only access http://www.tendenci.com/en/cms/?172
5. Track online and offline payment of Membership
dues
6. Allow special pricing options for members
7. Create and send reminder notices for expiring
Memberships
How to send reminder notices http://www.tendenci.com/en/cms/?2290
8. Simple renewal of Membership status
How to renew a membership http://www.tendenci.com/en/cms/?1874
How can I get started using Membership?
How to get started using Membership?
1. Create your Membership Types
2. Design your Custom Membership Application
3. Import or Add your members!
4. Run reports on member activity
Step 1. Membership Types
Add the type of membership and pricing associated with the type
Tendenci can support as many Membership Types as needed to manage the members of your organization
How to add Membership Types: http://www.tendenci.com/en/cms/?1838
More on Membership Types
You can have Renewal Only membership Types or Admin Only Membership Types.
How to add Admin Only Membership Types: http://www.tendenci.com/en/cms/?808
How to add Renewal Only Membership Types: http://www.tendenci.com/en/cms/?1777
Step 2. Designing Your Membership Application
Use the default Tendenci Membership Application or design your own using Click Click Memberships.
How to build a custom Membership Application: http://www.tendenci.com/en/cms/?2032
You’ll be able to customize:
- What fields to display on your application
- What fields are required
- Member numbers
- Expiration dates
- Introduction & member confirmation text
Setting your expiration dates
The memberships have been set up, lets get the site ready for new
members!
Step 1. Link to your new membership application
from your navigation
If the membership application is a self registration form then link to “/en/memberships/applications/add.asp”
If the membership application is not a self registration form then link to “/en/memberships/add_pre.asp”
Step 2. Change your site login page
Or to change your site Log In to link to the membership application. Change your login options on Tendenci: http://www.tendenci.com/en/cms/?2080
Step 3. Add your members
Members can be added by doing an import of your data or by using the new Membership Application
How to add a member as an Admin http://www.tendenci.com/en/cms/?4703
How to bulk import members into Tendenci http://www.tendenci.com/en/cms/?2041
Step 4. Run Membership Reports
Export by Expiration date http://www.tendenci.com/en/cms/?2036
Export by Join or Renewal Date http://www.tendenci.com/en/cms/?2036
How will membership
renewals work?
Renewal Notices are automatically sent out to
members- System generated notices can be customized
- New notices can be added to the site
- Notices include a link directly to the member’s renewal page.
- Automatic reminders run behind the scene.
How to set up Membership Renewal Reminders: http://www.tendenci.com/en/cms/?1767http://www.tendenci.com/en/cms/?2290
Tendenci gives you multiple ways to renew a member
Renewing as an Admin http://www.tendenci.com/en/cms/?4568
Renewing Multiple Membershipshttp://www.tendenci.com/en/cms/?4576
Members Renew themselves! http://www.tendenci.com/en/cms/?1874
What questions do you have?
Let’s recap what we have learned
- The difference between site users and members
- What you can do with the memberships module
- How to get started with memberships
- How to handle imports, renewals and reports for members
Help Files Onlinehttp://www.tendenci.com/en/help/#memberships
http://www.tendenci.com/en/help/#membership%20applications
Need More Help?
Contact the Schipul Support team at [email protected] or call 281-497-6567 and ask for the Support Team.
Who’s on the support team anyway?
Kerry Gayle, Nicole Newton, Rodney Sabrsula, Emmy Gomez, Jonti Bolles, Jerri Stephenson and Rob Hays
That’s a wrap!
Thank you!
Kerry Gayle and Nicole NewtonPresented at the Tendenci User Conference 2007Find all presentations at: www.tendenci.com/uc2007
Schipul - The Web Marketing Company 11757 Katy Freeway, Suite 930Houston, TX 77079 USA
www.schipul.com