managing your boss v3

2014 MANAGING YOUR BOSS

§ Sergii Zabigaylo § October 10, 2014

HOW TO MANAGE YOUR BOSS Sergii Zabigaylo HealthCare-B Program Manager at SoftServe.

Email: [email protected] Skype: serge.zab Linkedin: ua.linkedin.com/in/sergezab/ Facebook: https://www.facebook.com/serge.zab

•  ACTIVE MEMBER OF SOFTSERVE PMO COMMUNITY •  EXPERT ON BOTH THEORETICAL AND PRACTICAL ASPECTS OF

PROJECT MANAGEMENT •  PMS’ COACH •  FAN OF GTD, TOC AND LEAN KAIZEN.

3 How to manage you Leader

How get to personal office in SoftServe HQ?


Do Leaders Really Need a Private Office?


Yes! Open-‐plan offices make employees less produc3ve, less happy, and more likely to get sick! Working in Private office gives you 20% to 30% produc3vity boosts.

• Workers who share an office take more sick days than those who work in their own closed spaces.

Workers in open-‐plan offices get sick more oEen

•  The most irrita3ng noises were conversa3ons, ringing phones and machines.

Workers don’t like noise

•  researchers from Virginia State University iden3fied reduced mo3va3on, decreased job sa3sfac3on and lower perceived privacy

Open-‐plan offices are less

produc3ve

10 2014 Global Marketing Plans & Goals

PAEI Management Roles (Adizes)

Long-‐term

Short-‐term

Results

Perspe

c4ve

Effec4veness

Producer Administrators

Entrepreneurs Integrators

(P) (A)

(I) (E)

Strengths •  High energy, ac3ve people •  Strong will •  Like to be busy all the 3me •  Interests are overwhelmingly concrete •  Love to aQain tangible results, and to aQain them

oEen •  Prefers no to talk about solu3ons but implement

them.

Weaknesses •  Dislike fussy details, ambiguous situa3ons or

abstract considera3ons •  liQle pa3ence with future-‐oriented tasks and wild

brainstorming •  feeling that the rapid aQainment of concrete

results jus3fies the suspension of other concerns •  May be unpleasant for the others

Strengths •  Quiet, cau3ous people •  Need to know what process or procedure we are

planning to use before they can join in on the ac3on

•  Slow and careful in decision-‐making •  Track each detail to make certain it is handled

properly •  Stability and order to collec3ve ac3vi3es

Weaknesses •  Uncomfortable with ambiguity or uncertainty •  Made uneasy by unstructured environments,

spontaneity and improvisa3on •  Unplanned ac3vi3es feel distressingly chao3c to

them. •  Less concerned with what we should do

Strengths •  Dreamers •  Talka3ve, Charisma3c, Proac3ve •  Their excitement is highly infec3ous •  They love being at the center of aQen3on •  Not interested in the results we are aQaining

today, and would rather focus on bigger poten3al achievements in the future

•  Energized by novel challenges

Weaknesses •  Feel s3fled by the demands of ongoing ac3vi3es •  Flamboyant, expressive and very easily bored •  Come up with several very different grand future

schemes every few minutes, when inspired. •  Track ac3vi3es at a very high level of abstrac3on •  Can be easily dismissed from organiza3on

Strengths •  Team-‐builders •  manage the interpersonal, interdepartmental,

supplier and client rela3onships •  aQend to peoples’ needs, views, mo3vators,

complaints and conflicts to foster a construc3ve working environment

•  help people focus on shared goals •  focus on people •  focused on the organiza3on itself as the Team

Weaknesses •  Less concerned about formal roles and 3tles •  May be slow with task execu3on

Yes”, “No”, “Maybe” - 1

16 How to manage your boss – Sergiy Zabigaylo - 2014

(Е) Entrepreneur §  Yes = maybe

(“Hmm, why not?”) §  No = no

(А) Administrator §  No = maybe

(You may come one more time and try to persuade)

§  Yes = yes

Yes”, “No”, “Maybe” - 1


(Р) Producer §  Yes = yes §  No = no

(І) Integrator §  No = maybe §  Yes = maybe

Personalities Description


PaEI=>P0EI – Xapізматічний гypy PAeI=>PA0I – Великодушний князь pAEI=>0AEI – Уявний лідер PaEi=>P0E0 – Майбутній засновник PaeI=>P00I – Тренер нижчої ліги paEI=>00EI – Демагог PAei=>PA00 – Наглядач над рабами

Practice - PAEI


•  What type does this boss have?

•  What symptoms have you used?

PAei – Наглядач над рабами

Practice - PAEI




PA0I – Великодушний князь



Practice - PAEI

21 How to manage your boss – Sergiy Zabigaylo – 2014

PaEI – Xapізматічний гypy

JOB FUNCTION / POSITION SUGGESTED PAEI PROFILE

Accountant pAEi

MIS / IT Manager pAEi

Chief Executive Officer paEI or PaEi or PAei

Sales Manager PaeI or PAei

Credit Controller pAEi

HR Manager paEI

R&D / Marketing Manager PaEi

Production Manager PAei

Project Manager PAei

Treasurer / Corporate fin PaEi

Trainer pAEi

Personnel Manager PAei or pAeI

Warehouse or Store PAei

Chief Operating Officer PaEi or PAei

Customer Service Manager / Executives pAeI or pAEi

Quality Assurance pAEi

Sales Engineers PaeI or PAei

Internal Auditor pAEi

Operations Manager PAei

Project Site Manager PAei

Production Planner pAEi

Purchasing Manager PaEi or PAei

Useful Links


IS IT POSSIBLE TO CHANGE YOUR PERSONALITY TYPE?



P_E_

PaE_

PAei pAeI

pA_I

_A_I

t

$

Dream Team


Belbin Team Roles


Validity of Belbin

27 How to manage your boss– Sergiy Zabigaylo - 2014

1.  http://intjforum.com/index.php 2.  http://www.16personalities.com/free-personality-test 3.  http://adizes.me/paei_test/ 4.  http://paei.vistage.com.my/app/webroot/files/PAEI

%20Explanatory.pdf 5.  http://www.adizes.com 6.  http://www.hermanmiller.com/research/research-summaries/

the-private-to-open-spectrum.html 7.  http://www.belbin.com/content/page/4432/BELBIN-MRVSR-

AComprehensiveReview-Mar2010.pdf

Useful Links


THANK YOU! Sergii Zabigaylo HealthCare-B Program Manager at SoftServe.

Email: [email protected] Skype: serge.zab Linkedin: ua.linkedin.com/in/sergezab/ Facebook: https://www.facebook.com/serge.zab

THANK YOU!

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managing your boss v3

Leadership & Management

boss sergiy zabigaylo

paeisales manager paei

pa0i paei

aei paei

p00i paei

p0e0 paei

boss sergii zabigaylo

private office