Managing Technology in Your Organizationor is it Managing You?

I DON’T HAVE TIME!!

Managing Technology in Your Organization

WHAT IS TECHNOLOGY?

Computers Software Networks Phones and mobile devices Websites or services

on the internet 

Managing Technology in Your Organization

WAYS TECHNOLOGY CAN BE USED

Tool (Good) Networking & communication (Better) Integration with mission

and its delivery (Best)

Managing Technology in Your Organization

TECHNOLOGY PROJECT PLANNING STEPS TO BE SUCCESSFUL

1. Identify goals and objectives

2. Organize the Project

3. Invest extra time in the beginning

4. Evaluate the results of implementation

Managing Technology in Your Organization

IDENTIFY GOALS/OBJECTIVES

General purpose or problem will be solved Opportunity that may be taken advantage of How does the project align with the organization’s

mission statement and strategic priorities

IRACIS Increase Revenue Avoid Costs Improve Service

Managing Technology in Your Organization

EXAMPLE: FIELD TRIP REQUEST

Managing Technology in Your Organization

IDENTIFY GOALS/OBJECTIVES

Audience - who is this for Clients and Members

Who are the end users of this be as specific as possible Staff

Who will be creating Who will be using/maintaining

Stakeholders- who are you accountable to Funders

Expectations Information to prove you are meeting them

Managing Technology in Your Organization

IDENTIFY GOALS/OBJECTIVES

Create a “Typical User” persona for each audience

Define Audience / User Requirements Write them down Prioritize the requirements into:

Need - Must Have Want – Nice to Have

What happens if requirement is not included? Can the requirement be added later?

Managing Technology in Your Organization

ORGANIZE THE PROJECT Assign a Project Manager

Person responsible for keeping the project on schedule Deliverables

Tells stakeholders what is in the end result Milestones

Identify when the deliverable will be delivered Testing

Identify testing criteria or checklist to tell when project is completed

Managing Technology in Your Organization

INVEST EXTRA TIME IN THE BEGINNING

Evaluate systems that are similar to the one you want to implement Address issues of client, member, staff trust in technology Test

Plan to spend ½ of the project time in the planning/analysis/definition phase

Managing Technology in Your Organization

EVALUATE IMPLEMENTATION

Have all the testing criteria or checklist items been completed? If not who is responsible for them and when will they be

completed?

Did you meet the expectations of your audiences?

What worked, what didn’t during the project?

What advice would you like to remember for the next project?

Managing Technology in Your Organization

RESOURCES TO CHECK OUT

http://www.techsoup.org/ website devoted to advice and information about technology

developed with nonprofits in mind http://www.techsoup.org/stock

operated by TechSoup to provide a channel for donations of software and other technology supplies to nonprofits. Registration is required and there are often small processing fees.

http://www.npower.org/ a national network of local technical assistance providers focused

on the needs of nonprofits.

THANK YOU…

Managing Technology in Your Organization