managing sustainable business brief
TRANSCRIPT
Managing Sustainable Business
Growth in Highly Competitive &
Challenging Markets
Masoud Ali Khan, FCMA Managing Director – Accounting &
Business Support Services
September 23, 2013
Investments & Business Promotion Series
Key Management Challenges
Lack of Vision / Clear Direction.
Fear of Risk / Fear of Unknown.
Lack of Teamwork.
Lack of Communication.
Excessive & Frequent Changes.
Higher Turnover of Employees.
Tolerating Poor Performance.
Yes Man Approach / lack of Positive Criticism.
Key Challenges – Top-line Growth
Declining Revenues / Lack of Growth due to:
Lack of Product Innovation / Service Variety.
Fierce Competition.
Quality issues.
Customer Complaints / Dissatisfaction.
Recommended Strategy / Action:
New / Improved Products / Service Lines.
Market Research / Customer Surveys to attain
Differentiation / Competitive Edge.
Quality Awareness & Training.
Concept of Customer Service Levels.
Increasing Costs & Overheads
Main areas of concern:
Increase in Raw Material Costs.
Increase in Overheads.
Indirect Costs due to inefficient Processes.
Lack of Strategic Time Management (STM).
Waste of Resources.
Recommended Strategy / Action:
Negotiate Longer term Contracts.
Create Cost Consciousness / Rationalization.
Process Re-engineering Initiatives.
Training of Teams on STM.
Quality Programs / Employee Retention.
Brand Image & Market Reputation
Creating a Powerful Brand Image is one of the
Most important aspects of Winning Businesses.
This is Why Customers happily Pay much More
for a Known Brand although the Product performs
similar functions.
Market Reputation comes with the Highest
standards of Quality, dedicated Customer Service,
regular communication & by creating Trust.
A reputed Brand or Company identity has much
higher chances of Success in the longer term.
Key Success Factors (KSFs)
Dynamic Leadership.
Long term Vision – with emphasis on WHY?
Excellent Management Team.
Clear Strategic Business Plan.
Relevant Market Research.
Knowing your Customers.
Dependable Business Partners.
Succession Planning.
Adequate Risk Management.
Accurate / Timely Feedback Mechanism.
How we can Assist?
Training & development on:
Developing Strategic Visions (SV).
Effective Leadership through Character.
Continuous Process Improvement (CPI).
Strategic Time Management (STM).
Effective Cost Controls / Rationalization.
Working Capital Management (WCM).
Supply Chain Management (SCM).
Winning Negotiations (WN).
How we can Assist?
Business Advisory Services:
Facilitating Strategic Business Plans.
Business Performance Reviews.
Feasibility Studies.
Planning & Budgeting.
CFO Support Services.
Branding & Image Supremacy.
Customer Satisfaction Surveys.
Market Research.
Corporate Governance Framework.
How we can Assist?
Taking over non-core activities off the Minds of
the Owners / Senior Managers & Allowing them
Quality time for Business Development:
Bookkeeping & Accounting.
Receivables & Collections Management.
Payroll Management.
Inventory Accounting & Control.
Fixed Assets Accounting & Control.
Internal Audit & Performance Audit.
Information Technology Support.
Our Ultimate Goal
“We work towards Creating
Value for our Esteemed
Clients assuring them of a
better Return on Investment
(ROI) at all times.”
Our Contacts
Tel.: +9714-3419701
Fax: +9714-3419702
Cell: +97155-8717592
+97150-4819101
Email: [email protected]
Website: www.adamadvisors.com