MGT 540Managing Technology For Organizations

March 24, 2011Nicholas Davis

• Nicholas (Nick) Davis• MBA, Information Systems, 1998• IS security focus, member of FBI Infragard,

CISSP• Work: Berbee, Rayovac, AmFam, UW• Consulting: CUNA, Epicentre, Casimir Jones• Teaching: UW, MATC, Cardinal Stritch• Tel. 608-347-2486 Email: cow@chartermi.net

IntroductionMGT 540 – Managing Technology For Organizations

• Assess the significance of IT in managing the enterprise

• Evaluate the role of IT management in decision making

• Describe how IT supports E-Commerce• Discuss ethical and social issues related to IT in

business

Course ObjectivesMGT 540 – Managing Technology For Organizations

• Evaluate how IT infrastructure, platform, databases and communication networks facilitate business processes

• Assess the opportunities wireless technology presents

• Analyze the challenges and opportunities presented by the need to secure and control IT technologies

Course ObjectivesMGT 540 – Managing Technology For Organizations

• Discuss IT applications and methods of integrating those applications into business processes

• Describe the function of knowledge management systems in an organization

• Explain how to build and redesign IT systems as a way to support business processes

• Evaluate the role of IT in improving a company’s decision making process

Course ObjectivesMGT 540 – Managing Technology For Organizations

• Evaluate how IT infrastructure, platform, databases and communication networks facilitate business processes

• Assess the opportunities wireless technology presents

• Analyze the challenges and opportunities presented by the need to secure and control IT technologies

Course ObjectivesMGT 540 – Managing Technology For Organizations

Franciscan ValuesMGT 540 – Managing Technology For Organizations

Creating a Caring CommunityShowing CompassionReverencing All of CreationMaking Peace

Individual:

Discussion questions 25%

Chapter case studies 20%

Project Team:

Team project exercises 15%

Chapter case studies 15%

International case study paper 15%

International case study presentation 10%

Total 100%

Grading CriteriaMGT 540 – Managing Technology For Organizations

Management Information Systems

Managing the Digital Firm

TextbookMGT 540 – Managing Technology For Organizations

• Provide a source for mutual support

• Help students learn from the professional expertise of their peers

• Allow students to cover more content in a limited time

• Help individuals develop conflict resolution skills

Project TeamsMGT 540 – Managing Technology For Organizations

• Assess the significance of IT in managing an enterprise• Explain the primary challenges and opportunities of

using IT• Evaluate the role of IT management in decision making• Describe the different types and functions of systems• Discuss how IT affects businesses and decision making

Learning Session OneMGT 540 – Managing Technology For Organizations

• Read chapters 1-3 in the text

• Submit a 2-3 page paper that answers the discussion questions at the end of chapters 1-3

Assignments Due TodayMGT 540 – Managing Technology For Organizations

• Welcome and introductions

• Syllabus supplement

• Tell us about yourselves

• Work background, familiarity with IT, Favourite food

• Tell us three things about yourself, two of which are true and one of which is false

Activity OneMGT 540 – Managing Technology For Organizations

• Syllabus review

• Introductory notes

• Assignment overview

• Grading criteria

• Clarification

Activity TwoMGT 540 – Managing Technology For Organizations

Agenda:

IT management, Decision making with IT

Activity Three MGT 540 – Managing Technology For Organizations

• The importance of Information Systems

• Human Resources

• Marketing/Sales

• Finance

• Accounting

• Operations

Activity FourMGT 540 – Managing Technology For Organizations

• Virtual Meetings: Smart Management

• Pages 10-11

Activity FourMGT 540 – Managing Technology For Organizations

• UPS Competes Globally With Information Technology

• Page 23

Activity FourMGT 540 – Managing Technology For Organizations

• Your company

• How have roles and responsibilities in the IT area changed over the past five to ten years?

Activity FourMGT 540 – Managing Technology For Organizations

• Write short paper (2 paragraphs)

• What is the relationship between IT and decision making in your company?

• How does technology facilitate management in a contemporary firm?

Activity FourMGT 540 – Managing Technology For Organizations

• Group assignment• Evaluate the role of Information Systems in

contemporary business• How and why has IT become essential for adapting to

change• How IT facilitates global communication• Describe knowledge based products and services• How IT makes business more flexible

Activity FiveMGT 540 – Managing Technology For Organizations

• Challenges/threats faced by:• Information Systems in contemporary business• Pace of change of IT systems• Modern communication needs/methods• Knowledge based products and services• Making the business more flexible

Activity SixMGT 540 – Managing Technology For Organizations

• Class discussion

• Which IT functions contribute most to helping an organization gain competitive advantage?

• Justify your responses

Activity SevenMGT 540 – Managing Technology For Organizations

• Identify the major types of systems in organizations

• Compare and contrast these systems

• How does each contribute to the business processes

Activity EightMGT 540 – Managing Technology For Organizations

• Collaboration and Teamwork:

• Identifying Management Decisions and Systems (page 71)

• Report of your discussions to the class

Activity NineMGT 540 – Managing Technology For Organizations

• Do you have questions about IT as a strategic partner in the organization

• Strategic management within the IT group itself. Applications vs. Systems Support, HR Systems, Database Systems, Employee Facing vs. External Facing systems. How is responsibility assigned?

• Why is it so important that IT functions are done strategically as opposed to tactically?

Activity TenMGT 540 – Managing Technology For Organizations

• Discussion

• How do you measure the effectiveness of IT as it relates to management decision making?

• Opportunities and challenges posed by IT strategies

Activity ElevenMGT 540 – Managing Technology For Organizations

• Form Project Teams

• 3 or 4 people per team

• Select International Case Study

• 10-12 page paper

• 15 minute oral presentation

Activity TwelveMGT 540 – Managing Technology For Organizations

• Form groups

• Discuss: JetBlue Hits Turbulence

• Pages 72-75

• DO NOT complete the case

• Determine the STEPS you would take to complete the case. Share with the class

Activity ThirteenMGT 540 – Managing Technology For Organizations

• Form groups

• Analyze Collaboration and Teamwork: Identifying Opportunities for Strategic Information Systems

• Page 116

• Answer questions at end of case

• Share with the class

Activity FourteenMGT 540 – Managing Technology For Organizations

• Split into three groups

• Discuss the responses to the questions which are due today

• Each group will prepare a paper which addresses the questions in one of the chapters 1, 2, or 3

Activity FifteenMGT 540 – Managing Technology For Organizations

• What did you like about today’s learning session?

• What do you think could be improved for the next learning session?

Activity SixteenMGT 540 – Managing Technology For Organizations

• Due next week: Individual• Read chapters 4, 5 and 10• Submit a typed 2-3 page paper which answers

the discussion questions at the end of chapters 4, 5 and 10

• Submit a typed 3-5 page paper which answers the questions for the Facebook’s Dilemma case, pages 406-409

Activity Seventeen MGT 540 – Managing Technology For Organizations

• Due next week: Project Teams• Hand in a 3-5 page paper which analyzes:• Performing a competitive analysis of E-Commerce Sites,

page 405• Developing a corporate ethics code, page 155• Evaluating server operating systems, page 201• Hand in a 3-5 page paper which addresses the

questions on page 158, for the case “Should Google Organize Your Medical Records?”

Activity SeventeenMGT 540 – Managing Technology For Organizations

• Nicholas Davis

• Tel: 608-347-2486

• Email: cow@chartermi.net

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