managing in hard times

17
Managing in Hard Times Chris Pinder Director of Learning Information Services Edinburgh Napier University & CILIPS President 2010

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Page 1: Managing in Hard Times

Managing in Hard Times

Chris PinderDirector of Learning Information

ServicesEdinburgh Napier University

&CILIPS President 2010

Page 2: Managing in Hard Times

Overview

1. It’s the economy, stupid

2. Crisis, what crisis?

3. Yes, we can!

Page 3: Managing in Hard Times

Part 1: It’s the economy, stupid

Page 4: Managing in Hard Times

Pressure on Public Services

• Comprehensive Spending Review

• Scottish Draft Budget 2011-12

• Efficiency• Strategy• Accountability

Page 5: Managing in Hard Times

Impact on Libraries

• Library in wider organisation

• Library users as consumers

• Libraries in media spotlight

Page 6: Managing in Hard Times

Part 2: Crisis, what crisis?

Page 7: Managing in Hard Times

Library advocacy

• Use of public libraries• Student satisfaction• Funders’ view of

libraries

Page 8: Managing in Hard Times

Know your enemy

• Public libraries• Academic libraries• Suppliers

Page 9: Managing in Hard Times

Part 3: Yes. We can!

Page 10: Managing in Hard Times

Guiding principles

• Stick to the knitting• Outlaw perfection• Maximise resources• Don’t help those who

can help themselves• Share

Page 11: Managing in Hard Times

Working in partnership

• Purchasing consortia• Supplier data• Governance• Shared services• Shared space

Page 12: Managing in Hard Times

The human element

• Empower• Multi-skill• Experiment• Fit for purpose• Listen to customers

Page 13: Managing in Hard Times

Multi-purpose place

• Attractive environment• People want to use

Page 14: Managing in Hard Times

Don’t waste a good crisis!

• Paradigm shift• Redefining role

Page 15: Managing in Hard Times

The good manager in hard times

• Reality check• Role model• Communicate• Be positive• Embrace change• Do the right thing• One for all and all for

one!

Page 16: Managing in Hard Times

If all else fails…

Dance!

Page 17: Managing in Hard Times

Picture attributions

• Bronson: GaPony WDTV• Clinton: Public Domain• Callaghan: Archival Research Catalog Identifier 178479 • Obama: GNU Free Documentation License • RBS £20 note: lusobrandane (flickr)• Torture: Sean Svadilfari (flickr)• Libraries poster: GeoShore (John Kirriemuir) flickr• Libraries demo: wickedlocal.com• Vote for libraries: American Library Association• G men: Ebenezer (Picasaweb)• Pushing car: Omega Man (flickr)• Newton’s cradle: DemonDeLuxe (Dominique Toussaint) GNU Free Documentation License• UN flags: Slobodan Kovrlija (Wikimedia)• Lego people: Joe Shlabotnik (flcikr)• Library Pub: Thor Dekov Buur (flickr)• Santa/reindeer: cartoonist Gatis Šļūka; photo Helmuts (flickr)• Superman: Xurble (Gareth Simpson) (flickr)• Furious dancing: alicewalkersgarden.com