managing a community with drupal

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Drupal Business Day Case Study: Managing a Community with Drupal

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Drupal Business Day

Case Study: Managing a Community with Drupal

Alvin & RyanCo-founders Red Airship

Introduction

Visit us @ RedAirship.com for free coffee!

We are a fast moving team of interactive product designers who find simple solutions to complex

problems by uniting effective UX design and high quality code.

Why Drupalrocks?

A CMS that is uniquely yours

Powerful and versatile content management framework

Responsive to business requirements

... that changes all the time

Amazing selection of community contributed

modulesThe building blocks of your CMS

http://drupal.org/node/206724

Turn-key Scaling & Redundancy

Up-time and cost optimization

Works well with the Cloud(s)

The White House uses it!https://petitions.whitehouse.gov/

5 tips to efficiently build & manage an online

community

Angel's Gate

Case study

A diverse communityComprised of Entrepreneurs, TV viewers, VCs / Investors, Enthusiasts

Spread across the website, mobile, Facebook, YouTube and TV and they engage differently on every platform

Utilize Views to quickly create a management page, for the moderators to do their job more

efficiently

Use rules to set up notifications

Moderating a big number of

projectsTip #1: Right tools for the right roles

Managers with different

responsibilities

Giving community managers the tools and access required to respond effectively to issues and requests by utilizing Drupal’s permissions

and notifications system.

Tip #1: Right tools for the right roles

Spammers

Geo-filtering and worked with Hostgator to implement a solution that involved verifying their identities to limit domain redemption.

Key #2: Quality of content

Measuring business metrics

New service module integrated with Geckoboard to show real time data such as number of users &

projects

Tip #3: Timely monitoring

Increasing virality of content

Extracted like information from Facebook open graph in order to rank and shortlist top

projects & ideas.

Tip #4: Social

Synchronized Mailing List

With the Mailchimp module, we seamlessly synchronized the website’s users with mailing lists targeting different segments.

Tip #5: Targeted User Engagement

Un!que challenges

PayPal Adaptive PaymentsCreated a module to utilize PayPal’s adaptive payments

to execute crowd-funding transactions

Online AuditionsUtilized the Form API to rapidly generate

wizard style auditioning process

Integrated with YouTube to allow video recordings directly on the website

I am ready for Drupal!(but I have legacy, disparate systems)

Now what?

Q&A

Slides will be available @ RedAirship.com