Todd J. Johnsgard / tjohnsgard@gmail.com / 858-736-4050 / Portfolio: http://tinyurl.com/kj2nwc8

Summary

Award-winning designer with experience bringing usable user interfaces to applications and products. Experience includes building teams, conception of completely new products, and iteratively redesigning existing products to increase user engagement. Speaks at UX conferences and holds UX patents.

Experience: Web Desktop Mobile Devices Medium and Large Companies Startups

Specialties: Information and interaction architectures, personas, usability, management, design, sitemaps, wireframes, UI specifications, ethnographic studies, competitive analysis, style guides, card sorting, strategy, prototyping and more.

Experience

Consultant 2013 - 2014

San Diego, CA

Web-based design work for local law firm, wireframe and information architecture design for web-based and mobile-based new application, wireframe design for mobile classroom attendance mobile application.

Expert reviews of AutoTrader and Guitar Center web sites and expert review of mobile iOS Autotrader application.

Taught classes on user-centered design methodologies and deliverables for the entire product lifecycle.

Adobe DreamWeaver, InDesign, Photoshop, Illustrator, Fireworks, and Acrobat Pro continued usage and classes.

Continued usage of, and 55 classes for Microsoft Office 2013 (Word, Excel, PowerPoint, Outlook & SharePoint).

Volunteering for Feeding America and filing personal provisional patent with the USPTO.

Senior Staff Human Factors Engineer Manager

2004 - 2013 Qualcomm, Inc. San Diego, CA

Key Project: Worked closely with clients to develop wireframes and design concepts to effectively translate customer requirements into User Interface specification documents for third generation (3G) series of cell phones. Collaborated with the UI and development teams to visualize my designs. To ensure a quality user experience all designs were thoroughly reviewed and modified based on the reviews. Regular meetings with clients to determine project needs and to present new and modified designs were another key responsibility of this role.

Key Project Accomplishments:

Creation of nearly 8000 pages of UI specifications for over 40 applications by UI Design team.

One UI specification for Text and Multimedia Messaging was 500 pages alone.

Also, as a senior designer I hired, directed and mentored junior and freelance designers.

In charge of carrier spreadsheets for stating our compliance (or non) to their requirements by application and

submission to worldwide carriers.

Other Projects:

Performed UI design, visual design, business development and product management for virtual SIM project.

Created demo and technical business plan for company wide innovation contest whereby our entry won 3rd place.

Created UI Design and Specifications, Project and Program Management for AllJoyn (peer to peer networking), and

Internet of Everything projects.

Created and managed a team to construct a company-wide human factors UI style guide.

UI Design, team management and designing both an audio tuning tool and a content sharing program.

Developed, taught, and maintained Brew Mobile Platform OEM and Open Source Legal training materials.

Personnel management and mentoring: interviewing, performance reviews, assignment to projects, & project reviews.

Consultant

2001 - 2004 Whirlpool Corporation Alpine, CA

Key Project: Established and lead user experience, visual design, and industrial design teams and process for a touch screen microwave oven. Conducted competitive analyses, contextual inquiries, usability tests, generated design concepts and presented findings to Whirlpool senior executives for product implementation.

Todd J. Johnsgard / tjohnsgard@gmail.com / 858-736-4050 / Portfolio: http://tinyurl.com/kj2nwc8

Key Project Accomplishments:

Developed revolutionary way to use an affinity diagram and apply it to screen templates.

Developed first touch screen appliance for Whirlpool, KitchenAid, and Kenmore.

Created UI design specifications documents, interaction architectures, and information architectures.

Other Projects: Wrote and developed an HTML UI style guide across products and brands.

Created UI specifications for other Whirpool products (i.e. touch screen refrigerator and stove).

Performed usability tests for Whirlpool products such as ice cream maker and dishwasher.

Chief Technology Officer Human Factors Principal

1999 - 2001 Interaction Architects San Diego, CA

Key Project: A startup company in Florida wanted to create a web-based auction site for the buying and selling of fruit,

juices, farming equipment, etc. Responsible for interviewing the three classes of users in various sized operations, writing

up the contextual analysis report, and giving a recommendation to the board of directors.

Key Project Accomplishments:

Ethnographic studies with three classes of users of the proposed system.

Took client stakeholders with me on the visits so they could see the data directly.

Caused the company to totally re-think their business plan, funding, personnel, market, and product.

Other Projects:

Managed, hired and lead successful teams of user interface architects and visual designers for various clients.

Designed products and websites for clients utilizing human factors engineering.

Researched and developed revolutionary digital web-based Usability lab.

Senior Research Scientist and Senior Human Factors Engineer for the CTO

1994 - 1999 Novell, Inc. Provo, UT

Key Project: Invented and prototyped revolutionary, universal (wireless phones to PCs) Java client and framework. This allowed you to have your desktop and your data on any platform that you authenticated to. Performed design concepts, user interface specifications, and visual design across all platforms (mobile, AS/400, Windows, Unix, etc.).

Key Project Accomplishments: Responsible for taking the only CTO project ever to a product team and then delivering it to the market.

Created single sign on by either using biometrics (primarily fingerprint and voice) or password.

Hired and lead team for the implementation of this patented idea.

Other Projects: Managed and formed a team to create company-wide UI guidelines for Windows and Mac.

Conducted feature usage studies for WordPerfect 5.2 and 6.0a for Windows.

User Interface Designer for WordPerfect for Mac and Envoy for Mac and Windows.

Senior User Interface Designer

1993 - 1994 WordPerfect Corporation Orem, UT

Managed and designed the UI specifications of products and taught ethnographic and prototyping techniques. Designed user interface for Macintosh WordPerfect 3.x and Grammatik 5.x-6.x.

Taught and demonstrated contextual design process to interdisciplinary teams.

Instructed teams on low-fidelity and high-fidelity prototyping techniques.

Human Factors Engineer

1991 - 1992 IBM Canada Ltd. Toronto, ON, Canada

Todd J. Johnsgard / tjohnsgard@gmail.com / 858-736-4050 / Portfolio: http://tinyurl.com/kj2nwc8

Established communication across worldwide IBM sites for UI interface design issues and style guides. Conducted

usability tests in the lab and the field and wrote up findings to present to multi-disciplinary teams for changes to the

product. Designed OS/2 AD/Cycle products and prototypes from user, developer, and planner input.

Established a network of human factors engineers across IBM product development sites.

Tested OS/2 AD/Cycle products and prototypes in lab and field studies.

Human Factors Engineer

1990 IBM Corporation Rochester, MN

Established communication across worldwide IBM sites for UI interface design issues and style guides. Conducted

usability tests in the lab and the field and wrote up findings to present to multi-disciplinary teams for product changes. Designed OS/2 AD/Cycle products and prototypes from user, developer, and planner input.

Established a network of human factors engineers across IBM product development sites.

Tested OS/2 AD/Cycle products and prototypes in lab and field studies.

User Interface Designer and Software Engineer

1982 - 1987 Childrens Hospital and Health Center San Diego, CA

Developed first software program for pharmacy to make up IV solution bottles based on doctors orders that included

printing labels and an automated patient billing system.

Wrote relational database program for patient records and X-rays to be stored in an off-site warehouse with easy

indexing and retrieval, and retention per federal regulations.

Wrote application for the Apple Newton (first PDA) for doctors to take electronic bedside notes on each patient while

making their daily rounds.

Education

Master's of Arts in Engineering Psychology New Mexico State University

Bachelor's Degree in Cognitive Science University of California at San Diego

Patents

Spencer, B., Kinneberg, S, and Johnsgard, T. (2011). Patent Pending. Streaming music for Social Playlist - Ability to

control and edit playlist from multiple devices. Qualcomm, Inc.

Johnsgard, T., Siu I., and Shi, C. (2010). Patent Pending. Methods and a system for continuous challenge and voice

authentication. Qualcomm, Inc.

Romera Jolliff, M., Johnsgard, T., Horodezky, S., Kerger, K., Brown, G., Chung, T., Huang, J., Jalota, A.,

Yamakawa, D., Yee, J., Leazenby, S., Willkie, C. (2007). Patent Pending. Method and System for Automatically

Updating Avatar to Indicate Users Status. Qualcomm, Inc. Johnsgard, T. (2006). Patent Granted. Apparatus and Methods for Editing Content on a Wireless Device.

Qualcomm, Inc.

Publications

Page, S., Johnsgard, T., Albert, U., and Allen, C. D. (1996). User Customization of a Word-Processor. Proceedings

of CHI 96 Conference on Human Factors in Computing Systems (pp. 340-346). Vancouver, British Columbia,

Canada: ACM SIGCHI.

Johnsgard, T., Page, S., Wilson, R., and Zeno, R. (1995). A Comparison of Graphical User Interface Widgets for

Various Tasks. Proceedings of the HFES 39th Annual Meeting (pp. 287-291). Santa Monica, CA: HFES. Johnsgard. T. (1994). Fitts' Law with a Virtual Reality Glove and a Mouse: Effects of Gain. Proceedings of the

Graphics Interface 1994 Conference (pp. 7-15). Summerland, B.C., Canada: New Horizon.