management basics. what is management ??? is the process of using what you have { resources }, to do...

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Management Basics Management Basics

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Page 1: Management Basics. What is Management ??? Is the process of using what you have { RESOURCES }, to do what you want to do …. {GOALS}

Management BasicsManagement Basics

Page 2: Management Basics. What is Management ??? Is the process of using what you have { RESOURCES }, to do what you want to do …. {GOALS}

What is Management ???What is Management ???

Is the process of using what you have

{ RESOURCES }, to do what you want to do …. {GOALS}

Page 3: Management Basics. What is Management ??? Is the process of using what you have { RESOURCES }, to do what you want to do …. {GOALS}

Resources {Assets}Resources {Assets}

7 categories of resources:PeopleMoneyTimeWork ProceduresEnergyMaterialsEquipment

Page 4: Management Basics. What is Management ??? Is the process of using what you have { RESOURCES }, to do what you want to do …. {GOALS}

Goals Goals Profit Levels or Maximum cost

levels Maintenance or growth of

financial strengthQuality standardsGuest employee & management

concernsProfessional obligationsSocietal concerns

Page 5: Management Basics. What is Management ??? Is the process of using what you have { RESOURCES }, to do what you want to do …. {GOALS}

It is a multipurpose organ that manages business & manages managers & manages worker &

work.

Page 6: Management Basics. What is Management ??? Is the process of using what you have { RESOURCES }, to do what you want to do …. {GOALS}

The Management The Management process…..process…..

Changes in

procedures

Revisio

n in

plans

Page 7: Management Basics. What is Management ??? Is the process of using what you have { RESOURCES }, to do what you want to do …. {GOALS}

ADMINISTRATION

MANAGEMENT

ORGANIZATION

Confusion ……….????

Page 8: Management Basics. What is Management ??? Is the process of using what you have { RESOURCES }, to do what you want to do …. {GOALS}

Organization determines network or structure establishes or relationships among individuals.

Administration refers to management functions of planning & control

Administrative mngt

Management Operative Mngt

Page 9: Management Basics. What is Management ??? Is the process of using what you have { RESOURCES }, to do what you want to do …. {GOALS}

Administration: Concerned with laying down of corporate policy, obtaining finance, production & distribution.

Management: Concerned with actual execution of policies within limits set by administration.

Organization: Combines the work in such a way with individuals/groups that duties formed provide best possible application of available effort

Page 10: Management Basics. What is Management ??? Is the process of using what you have { RESOURCES }, to do what you want to do …. {GOALS}

Levels of ManagementLevels of Management

Non Management Employees

Page 11: Management Basics. What is Management ??? Is the process of using what you have { RESOURCES }, to do what you want to do …. {GOALS}

Board of directors

CEO

Functional Top Execs

ExecssM Middle Level Execs

First_Line Suupervisors First Line Supervisors

Administrative

Management

Page 12: Management Basics. What is Management ??? Is the process of using what you have { RESOURCES }, to do what you want to do …. {GOALS}

Traits of a managerTraits of a manager Best Traits Fair/just in decisions Trusting/trusted at the same time

Caring & analytical in thought Empowering & capable/responsible Always punctual

Worst Traits Deceitful Dishonest Shows favouritism Lazy Unorganized

Page 13: Management Basics. What is Management ??? Is the process of using what you have { RESOURCES }, to do what you want to do …. {GOALS}

Skills of a manager ……..Skills of a manager ……..

Human Resource Skills

Technical Skills

Conceptual Skills

Page 14: Management Basics. What is Management ??? Is the process of using what you have { RESOURCES }, to do what you want to do …. {GOALS}

Board of directors

CEO Functional Top Execs

Middle Level Execs

First Line Supervisors

Conceptual Human resource

Technical

Page 15: Management Basics. What is Management ??? Is the process of using what you have { RESOURCES }, to do what you want to do …. {GOALS}

IS management an art or IS management an art or science ?science ?ART: Because it depends on the

skills, aptitude & creativity of the manager

SCIENCE: Because there is considerable knowledge in the field of management with basic principles for guidance of basic activities.

Page 16: Management Basics. What is Management ??? Is the process of using what you have { RESOURCES }, to do what you want to do …. {GOALS}

Pioneers in management Pioneers in management

Assignment 1 20mksLast date of submission 28th of

JULY 2009A4 size sheets ruled/blankNeatly presented in a file Handwritten

Page 17: Management Basics. What is Management ??? Is the process of using what you have { RESOURCES }, to do what you want to do …. {GOALS}

Development Stages in Development Stages in managementmanagement

thought thought The scientific management stage

The organizational stage

The management process stage

The general management theory stage

Page 18: Management Basics. What is Management ??? Is the process of using what you have { RESOURCES }, to do what you want to do …. {GOALS}

Scientific Management Scientific Management stage :stage :Concerned with :

setting work standardplanning work Experimentingmaintaining the standardsManagement researchCo-operation between managers & workers

1920’s

Page 19: Management Basics. What is Management ??? Is the process of using what you have { RESOURCES }, to do what you want to do …. {GOALS}

Organizational Stage : Organizational Stage : {1930’s}{1930’s}

Concerned with : Organization as a structure Administration

Management’s main task hence, was to ensure proper work

performance within the organization structure

Page 20: Management Basics. What is Management ??? Is the process of using what you have { RESOURCES }, to do what you want to do …. {GOALS}

Management process stage Management process stage {1940’s}{1940’s}Setting objectives & goals Formulating policies as

guidelines Organizing & staffing Directing & motivating

Page 21: Management Basics. What is Management ??? Is the process of using what you have { RESOURCES }, to do what you want to do …. {GOALS}

General management theory General management theory stage :stage :Based on a framework created by

previous management concepts

Affected by : communications & information technology

Page 22: Management Basics. What is Management ??? Is the process of using what you have { RESOURCES }, to do what you want to do …. {GOALS}

SWOT :

SWOT Analysis is a strategic planning method used to evaluate the Strengths, Weaknesses, Opportunities, and Threats involved in a project or in a business venture.

It involves specifying the objective of the business venture or project and identifying the internal and external factors that are favorable and unfavorable to achieving that objective

Page 23: Management Basics. What is Management ??? Is the process of using what you have { RESOURCES }, to do what you want to do …. {GOALS}

Strengths: attributes of the person or company that are helpful to achieving the objective.

Weaknesses: The absence of certain strengths maybe considered a weakness.

Opportunities: external conditions that are helpful to achieving the objective.

Threats: changes in the external conditions which could do damage to the objective.

Page 24: Management Basics. What is Management ??? Is the process of using what you have { RESOURCES }, to do what you want to do …. {GOALS}

Creative use of SWOTHow can we Use and Capitalize

on each Strength? How can we Improve each

Weakness? How can we Exploit and Benefit

from each Opportunity? How can we Mitigate each Threat

?

Page 25: Management Basics. What is Management ??? Is the process of using what you have { RESOURCES }, to do what you want to do …. {GOALS}

Environmental Scan

Internal Analysis External Analysis

Strengths Weaknesses Opportunities Threats

SWOT Matrix

SWOT analysis framework

Page 26: Management Basics. What is Management ??? Is the process of using what you have { RESOURCES }, to do what you want to do …. {GOALS}

Strengths :

Strong brand name Good reputation among

customers Exclusive access to high grade

natural resources Favourable access to distribution

networks

Page 27: Management Basics. What is Management ??? Is the process of using what you have { RESOURCES }, to do what you want to do …. {GOALS}

Weakness:A weak brand name Poor reputation among

customers High cost structure Lack of access to best natural

resources

Page 28: Management Basics. What is Management ??? Is the process of using what you have { RESOURCES }, to do what you want to do …. {GOALS}

Opportunities:An unfulfilled customer need Arrival of new technologies Loosening of regulations Removal of international trade

barriers

Page 29: Management Basics. What is Management ??? Is the process of using what you have { RESOURCES }, to do what you want to do …. {GOALS}

Threats:Shift in consumer tastes away

from the firm’s products Emergence of substitute

products New regulations Increased trade barriers

Page 30: Management Basics. What is Management ??? Is the process of using what you have { RESOURCES }, to do what you want to do …. {GOALS}

SWOT MATRIX

Strengths Weakness

Opportunities

S-O Strategies

W-O Strategies

Threats S-T Strategies

W-T Strategies

Page 31: Management Basics. What is Management ??? Is the process of using what you have { RESOURCES }, to do what you want to do …. {GOALS}

S-O Strategies: Pursue opportunities that are a good company’s fit to the company’s strengths

W-O Strategies: Overcome weaknesses to pursue opportunities

S-T Strategies: Identify ways to use strengths to reduce vulnerability to external threats

W-T Strategies: Establish a defensive plan to prevent the firm’s weaknesses from making it highly susceptible to external threats