making the case for open leadership
DESCRIPTION
Held on Monday, April 26th, 2010. This Webinar is the first of a four part series that looks at the ideas in the new book, "Open Leadership" (learn more at open-leadership.com)This Webinar covers the following:- How social technologies are creating the need for new type of leadership. - What it means to be open. - How to measure openness. - Case studies of open leadershipTRANSCRIPT
Making The Case For Open Leadership
Charlene LiAltimeter GroupApril 26, 2010
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More people visit Facebook than Yahoo!
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Create a culture of sharing
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How work really gets done
Social technologies enable you to manage flat, distributed
organizations
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It’s not about the technologies
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It’s about relationships
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Why is social hard?
Because realrelationships require that you give up control
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The need for open leadership9
When people get what they need from each other
“How open do I need to be?
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Open Leadership10
Having the confidence and humility to give up the need to be in control,while inspiring commitment from people to accomplish goals
How to give up control, and be in command
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1. Respect that your customers and employees have power
2. Share constantly to build trust.
3. Nurture curiosity and humility.
4. Hold openness accountable.
5. Forgive failure.
The New Rules11
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10 elements of openness12
• Explaining• Updating• Conversing• Open Mic• Crowdsourcing• Platforms
Information Sharing
• Centralized• Democratic• Self-managing• Distributed
Decision Making
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Explaining strategic decisions13
Open book management
Managing leaks
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Updating with every day stuff
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Conversing: John Deere on Facebook15
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Open Mic: When people contribute16
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Crowdsourcing new Walkers flavour17
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Open platforms make it easy to partner and share
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Open architecture Open data access
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Centralized Democratic
Consensus Distributed
Decision making models
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170 employees 100 modules with
“module owners” One person makes
the final decision in each module
Social technologies make distributed decision making possible
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Manage complex tasks Organizing for speed
65,000 employees 16 Councils,
50 Boards make strategic decisions
Joint leadership of each group
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What Cisco accomplished in 45 days in Fall 2009
How decision making makes a difference
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Four major acquisitions• Tandberg (October 1)• Starnet Networks (October 13)• ScanSafe (October 27)• DVN (November 2)
Quarterly earnings (November 4) Held major CIO conference Led $5 billion debt offering Strategic partnerships with EMC and
VMWare CEO had 125 client meetings
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Started in 2001 Accelerated with use of
collaboration technologies
Increased cross-company priorities• 2 in 2007 to 30 in 2009
Increase executives involved in councils/boards• 100 in 2007 to 750 in
2009
It didn’t happen overnight22
John ChambersCEO of Cisco
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Determine how open you need to be with information to meet your goals
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Platform
Crowdsourcing
Open Mic
Conversing
Updating
Explaining
Today
Visit open-leadership.com (after May 1st) to conduct your own openness audit
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How do you currently make decisions?• Acquisitions, partnerships
• Product development, branding/positioning
• Budgeting, hiring How effective is it? How would involving different/more people
have an impact? How would greater information sharing
improve decision making?
Evaluate your decision making process
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TransactionalOccasionalImpersonalShort-term
PassionateConstantIntimate
Loyal
What kind of relationship do you want?
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What kind of relationship do you want? Determine how open you need to be to get
that relationship.• More in the next Webinar on May 7th on creating
an open strategy. Conduct an openness audit of your
information sharing and decision making processes.
Identify and understand where you have the biggest concerns about giving up control.
Action Plan26
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Developing & Measuring Open Leadership
Strategies
• Friday, May 7th, 10am PT (bit.ly/openleaderweb2)
Finding & Supporting Your Open Leaders
• Friday, May 14th, 10am PT
(bit.ly/openleaderweb3)
How Open Leaders Embrace & Recover From
Failure
• Friday, May 21st, 10am PT
(bit.ly/openleaderweb4)
Upcoming Open Leadership Webinars
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© 2010 Altimeter Group
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Thank you
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Charlene [email protected]
charleneli.com/blog
Twitter: charleneli
For slides, send an email to
Visit open-leadership.com