make fruit fair - social media & campaiging

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Practical Participation - [email protected] | @timdavies | February 2011 Social Media Campaigning & Fairtrade Make Fruit Fair Introduction

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Rough notes and slides from a workshop on social media for campaigning with the Make Fruit Fair campaign: http://www.makefruitfair.org.uk

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Page 1: Make Fruit Fair - Social Media & Campaiging

Practical Participation - [email protected] | @timdavies | February 2011

Social Media Campaigning & FairtradeMake Fruit Fair

Introduction

Page 2: Make Fruit Fair - Social Media & Campaiging

Practical Participation - [email protected] | @timdavies | February 2011

Social Media Campaigning & FairtradeMake Fruit Fair

Agenda

Introductions & aims for the session

Social media toolboxFlickr; YouTube; Twitter; Facebook; LinkedIn;

SlideShare; NetVibes; etc.

Approaches and analytics

Planning for action

Choose the mix of presentation; hands on; discussions etc.

Page 3: Make Fruit Fair - Social Media & Campaiging

Practical Participation - [email protected] | @timdavies | February 2011

Social Media Campaigning & FairtradeMake Fruit Fair

UK France Germany Czechoslovakia

Facebook173

Twitter194

(Klout: 34 / 93)

Facebook230

(w/ landing page)

YouTube 7,900 views

Flickr Photos

Mapping current social media use

Page 4: Make Fruit Fair - Social Media & Campaiging

Practical Participation - [email protected] | @timdavies | February 2011

Social Media Campaigning & FairtradeMake Fruit Fair

Network & influence

Engage new Audiences

Empower supportersto amplify your message

NETWORK ENGAGE EMPOWER

Why Social Media for Social Change?

Page 5: Make Fruit Fair - Social Media & Campaiging

Practical Participation - [email protected] | @timdavies | February 2011

Social Media Campaigning & FairtradeMake Fruit Fair

Conversion, conversion, conversion

Page 6: Make Fruit Fair - Social Media & Campaiging

Practical Participation - [email protected] | @timdavies | February 2011

Social Media Campaigning & FairtradeMake Fruit Fair

What’s the journey?

Action Change

Page 7: Make Fruit Fair - Social Media & Campaiging

Practical Participation - [email protected] | @timdavies | February 2011

Social Media Campaigning & FairtradeMake Fruit Fair

Social media toolbox

Page 8: Make Fruit Fair - Social Media & Campaiging

Practical Participation - [email protected] | @timdavies | February 2011

Social Media Campaigning & FairtradeMake Fruit Fair

Dashboards

Keep track of your campaigning...

Page 9: Make Fruit Fair - Social Media & Campaiging

Practical Participation - [email protected] | @timdavies | February 2011

Social Media Campaigning & FairtradeMake Fruit Fair

Photos

NETWORK ENGAGE EMPOWER

Page 10: Make Fruit Fair - Social Media & Campaiging

Practical Participation - [email protected] | @timdavies | February 2011

Social Media Campaigning & FairtradeMake Fruit Fair

Mobile & real-timemedia

ShareTell stories Gather

Adding Narratives

Social Media News Release

http://pressitt.com/ http://creativecommons.org

Creative Commons

http://www.flickr.com/search/groups/?q=bananas

Groups

Competitions

Page 11: Make Fruit Fair - Social Media & Campaiging

Practical Participation - [email protected] | @timdavies | February 2011

Social Media Campaigning & FairtradeMake Fruit Fair

Communities and culturesThe Internet supports a very long tail...

Page 12: Make Fruit Fair - Social Media & Campaiging

Practical Participation - [email protected] | @timdavies | February 2011

Social Media Campaigning & FairtradeMake Fruit Fair

Video

http://www.youtube.com/watch?v=4k_WfIBbcws

Page 13: Make Fruit Fair - Social Media & Campaiging

Practical Participation - [email protected] | @timdavies | February 2011

Social Media Campaigning & FairtradeMake Fruit Fair

Video

Page 14: Make Fruit Fair - Social Media & Campaiging

Practical Participation - [email protected] | @timdavies | February 2011

Social Media Campaigning & FairtradeMake Fruit Fair

Blips Clips

Creative Documentaries

Page 15: Make Fruit Fair - Social Media & Campaiging

Practical Participation - [email protected] | @timdavies | February 2011

Social Media Campaigning & FairtradeMake Fruit Fair

YouTube annotations

Page 16: Make Fruit Fair - Social Media & Campaiging

Practical Participation - [email protected] | @timdavies | February 2011

Social Media Campaigning & FairtradeMake Fruit Fair

Getting a video seen...

TubeMogul allows you to upload once, but distribute video across many different video sharing sites.

It provides detailed analytics on video views across those sites.

Page 17: Make Fruit Fair - Social Media & Campaiging

Practical Participation - [email protected] | @timdavies | February 2011

Social Media Campaigning & FairtradeMake Fruit Fair

Creating buzz

Using buzz

Page 18: Make Fruit Fair - Social Media & Campaiging

Practical Participation - [email protected] | @timdavies | February 2011

Social Media Campaigning & FairtradeMake Fruit Fair

Twitter

140 characters

@ messages

D - Direct messages

# - Hashtags

Tweetdeck

Twitpic

Page 19: Make Fruit Fair - Social Media & Campaiging

Practical Participation - [email protected] | @timdavies | February 2011

Social Media Campaigning & FairtradeMake Fruit Fair

Social NetworksFacebook

Profiles Groups Pages Apps

Page 20: Make Fruit Fair - Social Media & Campaiging

Practical Participation - [email protected] | @timdavies | February 2011

Social Media Campaigning & FairtradeMake Fruit Fair

Social NetworksFacebook

What makes for good Facebook engagement?

Page 21: Make Fruit Fair - Social Media & Campaiging

Practical Participation - [email protected] | @timdavies | February 2011

Social Media Campaigning & FairtradeMake Fruit Fair

Social NetworksFacebook

Taking Facebook to your own sites and spaces...

Page 22: Make Fruit Fair - Social Media & Campaiging

Practical Participation - [email protected] | @timdavies | February 2011

Social Media Campaigning & FairtradeMake Fruit Fair

Social NetworksLinkedIn

Page 23: Make Fruit Fair - Social Media & Campaiging

Practical Participation - [email protected] | @timdavies | February 2011

Social Media Campaigning & FairtradeMake Fruit Fair

Other tools

StorytellingSocial reporting

Slidesharing Mobile

Page 24: Make Fruit Fair - Social Media & Campaiging

Practical Participation - [email protected] | @timdavies | February 2011

Social Media Campaigning & FairtradeMake Fruit Fair

Don’t forget e-mail

Page 25: Make Fruit Fair - Social Media & Campaiging

Practical Participation - [email protected] | @timdavies | February 2011

Social Media Campaigning & FairtradeMake Fruit Fair

Segmentation

Page 26: Make Fruit Fair - Social Media & Campaiging

Practical Participation - [email protected] | @timdavies | February 2011

Social Media Campaigning & FairtradeMake Fruit Fair

Simple approach: Welcome pages & supporter journeys

Page 27: Make Fruit Fair - Social Media & Campaiging

Practical Participation - [email protected] | @timdavies | February 2011

Social Media Campaigning & FairtradeMake Fruit Fair

Simple approach: Welcome pages & supporter journeys

Page 28: Make Fruit Fair - Social Media & Campaiging

Practical Participation - [email protected] | @timdavies | February 2011

Social Media Campaigning & FairtradeMake Fruit Fair

Simple approach: Welcome pages & supporter journeys

Page 29: Make Fruit Fair - Social Media & Campaiging

Practical Participation - [email protected] | @timdavies | February 2011

Social Media Campaigning & FairtradeMake Fruit Fair

Simple approach: Welcome pages & supporter journeys

Page 30: Make Fruit Fair - Social Media & Campaiging

Practical Participation - [email protected] | @timdavies | February 2011

Social Media Campaigning & FairtradeMake Fruit Fair

Simple approach: Welcome pages & supporter journeys

Page 31: Make Fruit Fair - Social Media & Campaiging

Practical Participation - [email protected] | @timdavies | February 2011

Social Media Campaigning & FairtradeMake Fruit Fair

Simple approach: Welcome pages & supporter journeys

Page 32: Make Fruit Fair - Social Media & Campaiging

Practical Participation - [email protected] | @timdavies | February 2011

Social Media Campaigning & FairtradeMake Fruit Fair

Simple approach: Welcome pages & supporter journeys

Welcome: Help us make fruit fairThe chances are you found this page from our Twitter profile. Thanks for stopping by.

Make Fruit Fair is campaigning to make a big difference to the fruit trade. We’ll be sharing regular updates on the campaign through our Twitter account and inviting you to get involved. But it’s hard to fit the big picture into just 140 characters on Twitter, so we hope you might also sign up to our e-mail list below.

If you want to find out more us: - Read more on the About The Campaign Page - Watch our Campaign Video on YouTube (and share it with your friends!) - etc.

We look forward to interacting with you on Twitter and other places through the campaign.

Page 33: Make Fruit Fair - Social Media & Campaiging

Practical Participation - [email protected] | @timdavies | February 2011

Social Media Campaigning & FairtradeMake Fruit Fair

Simple approach: Welcome pages & supporter journeys

Welcome: Help us make fruit fairThe chances are you found this page from our Twitter profile. Thanks for stopping by.

Make Fruit Fair is campaigning to make a big difference to the fruit trade. We’ll be sharing regular updates on the campaign through our Twitter account and inviting you to get involved. But it’s hard to fit the big picture into just 140 characters on Twitter, so we hope you might also sign up to our e-mail list below.

If you want to find out more us: - Read more on the About The Campaign Page - Watch our Campaign Video on YouTube (and share it with your friends!) - etc.

We look forward to interacting with you on Twitter and other places through the campaign.

Page 34: Make Fruit Fair - Social Media & Campaiging

Practical Participation - [email protected] | @timdavies | February 2011

Social Media Campaigning & FairtradeMake Fruit Fair

Simple approach: Welcome pages & supporter journeys

Welcome: Help us make fruit fairThe chances are you found this page from our Twitter profile. Thanks for stopping by.

Make Fruit Fair is campaigning to make a big difference to the fruit trade. We’ll be sharing regular updates on the campaign through our Twitter account and inviting you to get involved. But it’s hard to fit the big picture into just 140 characters on Twitter, so we hope you might also sign up to our e-mail list below.

If you want to find out more us: - Read more on the About The Campaign Page - Watch our Campaign Video on YouTube (and share it with your friends!) - etc.

We look forward to interacting with you on Twitter and other places through the campaign.

Start Action

Now...

We could...

Page 35: Make Fruit Fair - Social Media & Campaiging

Practical Participation - [email protected] | @timdavies | February 2011

Social Media Campaigning & FairtradeMake Fruit Fair

Simple approach: Welcome pages & supporter journeys

Welcome: Help us make fruit fairThe chances are you found this page from our Twitter profile. Thanks for stopping by.

Make Fruit Fair is campaigning to make a big difference to the fruit trade. We’ll be sharing regular updates on the campaign through our Twitter account and inviting you to get involved. But it’s hard to fit the big picture into just 140 characters on Twitter, so we hope you might also sign up to our e-mail list below.

If you want to find out more us: - Read more on the About The Campaign Page - Watch our Campaign Video on YouTube (and share it with your friends!) - etc.

We look forward to interacting with you on Twitter and other places through the campaign.

Start Action

Now...

We could...

Visit website E-mail Subscribe

Thanks message

Promote Video

Page 36: Make Fruit Fair - Social Media & Campaiging

Practical Participation - [email protected] | @timdavies | February 2011

Social Media Campaigning & FairtradeMake Fruit Fair

Advanced approach

Of 45 self-selected organisations surveyed in 2009

Page 37: Make Fruit Fair - Social Media & Campaiging

Practical Participation - [email protected] | @timdavies | February 2011

Social Media Campaigning & FairtradeMake Fruit Fair

Advanced approach

CRM

Split testing

Custom lists

Of 45 self-selected organisations surveyed in 2009

Page 38: Make Fruit Fair - Social Media & Campaiging

Practical Participation - [email protected] | @timdavies | February 2011

Social Media Campaigning & FairtradeMake Fruit Fair

Analytics

Page 39: Make Fruit Fair - Social Media & Campaiging

Practical Participation - [email protected] | @timdavies | February 2011

Social Media Campaigning & FairtradeMake Fruit Fair

bit.ly

Page 40: Make Fruit Fair - Social Media & Campaiging

Practical Participation - [email protected] | @timdavies | February 2011

Social Media Campaigning & FairtradeMake Fruit Fair

google analytics

Page 41: Make Fruit Fair - Social Media & Campaiging

Practical Participation - [email protected] | @timdavies | February 2011

Social Media Campaigning & FairtradeMake Fruit Fair

Video analytics: YouTube

Page 42: Make Fruit Fair - Social Media & Campaiging

Practical Participation - [email protected] | @timdavies | February 2011

Social Media Campaigning & FairtradeMake Fruit Fair

Twitter analytics: Klout

Page 43: Make Fruit Fair - Social Media & Campaiging

Practical Participation - [email protected] | @timdavies | February 2011

Social Media Campaigning & FairtradeMake Fruit Fair

Sentiment analysis: SocialMention

Page 44: Make Fruit Fair - Social Media & Campaiging

Practical Participation - [email protected] | @timdavies | February 2011

Social Media Campaigning & FairtradeMake Fruit Fair

Key learning...

Page 45: Make Fruit Fair - Social Media & Campaiging

Practical Participation - [email protected] | @timdavies | February 2011

Social Media Campaigning & FairtradeMake Fruit Fair

Q&A