macmillan recycling proposal 2012

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The Recycling Factory proposal to Macmillan

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As the industry’s largest UK recycling company, The Recycling Factory collect over 8 million inkjet & toner cartridges and mobile phones each year whilst upholding our commitment to zero landfill, which ensures that products are disposed of in an ethical & environmentally friendly way.

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Page 1: Macmillan Recycling Proposal 2012

The Recycling Factoryproposal to Macmillan

Page 2: Macmillan Recycling Proposal 2012

2

“Since The Recycling Factory began, we have raised over £2 million pounds for UK charities.” John Studholme

Managing Director

The Recycling Factory has a wealth of experience working with businesses & charities; large and small. Registered in the UK, we specialise in the

recycling of used inkjet and toner cartridges, mobile phones and small electronic gadgets.

On average, 700,000 items are recycled by The Recycling Factory each month. Items are recycled within the UK, ensuring that our carbon

footprint is kept to a minimum.

We offer a no obligation, zero cost, transparent and ethical solution to recycling, by providing you with all of the materials that you will require

to initiate a recycling scheme. As well as helping to save the environment, you will also be able to raise funds for your charity for each item that

we can successfully recycle.

The Recycling Factory works closely with all its partners to identify their specific needs. Our charity programs continue to be some of the

most successful in the recycling industry; we work in partnership with the NSPCC Childline, RSPCA, RNLI, British Heart Foundation, MS Society,

Mencap and Sense, as well as corporate sponsorship recycling on behalf of Tesco, Sainsbury’s, Asda, PC World and Wilkinsons.

Working closely with our partners to increase social awareness and the importance of recycling to achieve zero landfill, The Recycling Factory

recycle for over 30,000 charities, businesses, volunteer groups and individuals.

We recognise every customer as an individual and therefore offer to tailor our recycling programs to meet their needs. Whatever the size of your

charity or organisation, The Recycling Factory can offer a unique, customised recycling program.

Why choose The Recycling Factory?

Inkjet cartridges Laser toners Mobile phones & small gadgets

Page 3: Macmillan Recycling Proposal 2012

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Accreditations

The Recycling Factory is committed to the ethical, transparent and secure recycling of printer cartridges, mobile phones and I.T. waste.

Our aim is to reduce the harmful landfill burden on our environment and further assist companies and homeowners alike with their efforts to

achieve zero landfill.

We believe everyone has some responsibility for reducing waste. We aim to provide recycling solutions that reduce landfill, reduce C02

emissions and do not impact upon the third world civilisation.

Certifications held by The Recycling Factory

THE PRINCE’SMAYDAYNETWORK

Page 4: Macmillan Recycling Proposal 2012

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The Recycling Factory has an in-house Graphic Design & IT team and press room which enables us to deliver a first class service to our partners.

Having an on-site team allows us to turn around bespoke requests at short notice and provides us with the flexibility to make the necessary

changes to artwork without further delay. Having worked with high profile charities and retailers, our team understands the importance of your

brand and would work closely with you to ensure that guidelines are met prior to sign off.

The Recycling Factory would provide Macmillanwith the following marketing materials:

Freepost envelopes; provided in a professional, convenient dispenser with a

personalised header label which displays your charity’s logo & associated information.

Promotional posters; designed by our in-house Graphic Design team and available

in either A4 or A3, these posters can convey your unique marketing message and are a great

way of drawing attention to the recycling scheme & your charity.

Marketing support

Freepost envelope & dispenser

Collection boxes

Postcard - front & back

Collection box; available in two sizes (desktop & free standing) and particularly popular

with corporate supporters, collection boxes should be placed in a prominent position to

create awareness of the recycling scheme & maximise its potential. Once full, we provide

either a same or next day collection service to supporters.

Postcards; sent to supporters who request envelopes from us, postcards thank the

supporter for recycling and also provide them with an indication of what their

donation could fund.

What would £200,000 fund?

A hovercraft...

All photographs: RNLI/Nigel Millard

annual training for 158 crew members... 1,330 crew pagers.

a ‘B class’ Atlantic 85 lifeboat plus one

years maintenance...

Page 5: Macmillan Recycling Proposal 2012

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Recycling website; not only would your charity appear on The Recycling Factory website, we also offer the option of a dedicated

recycling website e.g. www.macmillanrecycling.co.uk

This site would provide your supporters with more information about your charity, how they can recycle in support of the charity and other

ways in which they can provide help & support. Plus, the latest news & events - this would link directly back to your own website.

Marketing support

Page 6: Macmillan Recycling Proposal 2012

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We believe that they key to a successful relationship is communication.

A dedicated Account Manager & marketing team would work closely with Macmillan to explore

all available marketing opportunities throughout the partnership. A marketing plan would be

formulated and agreed with the charity.

We carry out regular review calls & meetings to ensure that we remain proactive in our activity and

seize any forthcoming opportunities that may present themselves to us.

Our team has built excellent working relationships with several media contacts which has proved

beneficial when circulating press releases into the public domain. Wherever possible, we use these

sources to capitalise on any news-worthy articles that may generate additional interest and promotion of the partnership.

Service levelsAll personnel whose activities and responsibilities affect not only the quality and the service that we provide but represent our charity and

retail partners, are thoroughly checked to ensure they are qualified on the basis of training, education and / or experience, to ensure that the

individual is able to perform their job satisfactorily. Only trained or experienced personnel are assigned to each job.

Staff regularly receive training which not only enhances their existing strengths but also introduces new skills & techniques. Training reviews are

carried out on a quarterly basis as part of a Management Review.

We see performance appraisals as essential for the effective management and evaluation of staff. Appraisals help develop individuals, improve

organisational performance and feed into our business planning. Formal performance appraisals are conducted annually for all staff in the

organisation. Each staff member is appraised by their line manager & tasked with set goals for the forthcoming year.

Reporting systemsWe continue to invest in our bespoke reporting system. The live tracking function ensures that

we are able to track & control incoming items at any time of the day from anywhere in the

world. The intelligence of this real time system provides our customers with the reassurance that

consignments are dealt with quickly & efficiently, resulting in your account being updated &

credited on a minute by minute basis. So intelligent is the system, it is able to send a confirmation

email for every consignment received.

Financial reports are generated on either a weekly, fortnightly, monthly or quarterly basis;

depending upon your preference. We will tailor the reports to meet your requirements.

For example, we can identify the source of the funds raised so that, if desired,

we may write to your supporters on your behalf to thank them for their help.

Account management team

Dedicated Account Manager

05041410102401,RSPCA Head Office

ANDREW LYONS,RSPCA Wilberforce Way,Southwater,Horsham,West Sussex,RH13 9RS

22/05/2012 TO 29/05/2012

Item Received:TRF Part Number:

Virgins Received: Non Virgins Received: Fails Received:Credit:

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Page 1 of 39

Fails: Credit:Non Virgins:Virgins:Type:

22/05/2012Total collections report for period to 29/05/2012

TRF UK

THE RECYCLING FACTORY LTD

FREEPOST

ANG3654

BOSTON

PE21 7BR

Contributor

RSPCA Head Office05041410102401RSPCA Wilberforce Way, RH13 9RS

INKJET 1,915.20 89 429 3,068

PHONE 112.00 124 0 28

TONER 24.05 0 7 23

INACTIVE 0.00 8 0 0

NON SCHEME 0.00 25 405 63

3,182 841 246 2,051.25

RSPCA BIRMINGHAM REHOMING CENTRE05042613174701RSPCA REHOMING CENTRE, B29 5UP

INKJET 0.65 0 1 2

NON SCHEME 0.00 0 1 0

2 2 0 0.65

RSPCA GONSAL FARM ANIMAL CENTRE05051309304501RSPCA GONSAL FARM AMIMAL CENTRE, SY5 7ET

INKJET 1.80 0 0 3

3 0 0 1.80

THE LOCKWOOD DONKEY CENTRE06092213412901THE LOCKWOOD DONKEY CENTRE, GU8 5UX

INKJET 1.80 0 0 3

3 0 0 1.80

CRUFTS 2007 (RSPCA)07011515084901RSPCA WILBERFORCE WAY, RH13 9RS

INKJET 6.00 0 0 13

13 0 0 6.00

WILDBORE VETREINARY GROUP08070913555501TURNER ROAD, S81 7AE

INKJET 8.70 1 1 12

NON SCHEME 0.00 0 2 0

12 3 1 8.70

D H D & C008081211305301651A MAULDETH ROAD WEST, M21 7SA

TONER 0.00 0 17 0

0 17 0 0.00

PAUL IZZARD0810311628050131 GOLDSMITH DRIVE, CW11 3GS

INKJET 2.40 0 0 6

6 0 0 2.40

MERCEDES-BENZ OF LIVERPOOL0901191108550166- 68 PALL MALL, L3 7DB

TONER 9.00 0 14 14

14 14 0 9.00

RAVENSDALE JUNIOR SCHOOL09041615585201DEVINSHIRE DRIVE, DE3 9EY

NON SCHEME 0.00 0 1 0

0 1 0 0.00

TMAT LTD09090312573301PARK ROAD, S42 5UY

INKJET 2.10 0 0 1

1 0 0 2.10

THE DYNAMIC DIALLERS09112516023201WEST MARSH ROAD, PE21 7TX

INKJET 21.45 1 1 28

NON SCHEME 0.00 0 5 1

29 6 1 21.45

Page number 1 of 3Company Number: 1757389

VAT Registered: 364693029

Bespoke report

Page 7: Macmillan Recycling Proposal 2012

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How do we measure our success?Recycling Partners

Page 8: Macmillan Recycling Proposal 2012

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What our partners say about us...

Svetlana Kirov Head of Corporate Partnerships, NSPCC ChildLine.

Emma Martin Corporate Partnership Manager, RNLI.

“Our participation in this recycling scheme confirms our commitment to run a charity that is environmentally responsible, and encourages its supporters to be as well.

Working with The Recycling Factory has also added value to our corporate partnerships by providing our partners with more creative and easy ways to raise money for us.

The Recycling Factory’s proactive stance on finding new supporters and distributing materials means that resource within the NSPCC is freed up to work towards our

aim to end all cruelty to children in the UK.”

“The Recycling Factory have a great team with a can-do attitude, who are really fun to work with. We were impressed by their facilities, their

commitment to proactively promoting their partnership with the RNLI and by their commitment to the environment. It was an ideal combination. The partnership has already raised over £400,000, which is an incredible figure and we are enormously grateful. As a charity, we rely

completely on the support of the public and of companies like The Recycling Factory. The partnership has also helped raise awareness of the RNLI as well as helping our supporters lessen

their environmental impact. Internally, it’s also had an effect as our staff and volunteers have really got behind the scheme. This is great for us, as the RNLI is actively

trying to reduce its impact on the environment.”

Page 9: Macmillan Recycling Proposal 2012

A six month telephone marketing campaignDuring our week long campaigns, our team of coordinators target businesses across the

UK and ask them to display freepost envelopes in support of your charity; we would target

those businesses that we believe have an affinity to the charity, including

nurseries/playgroups, children’s activity centres, baby shops & nursery equipment

and doctors surgeries.

An average weekly campaign would distribute over 250,000 envelopes. We currently

provide this service to the NSPCC ChildLine, RNLI, RSPCA , MS Society & British Heart

Foundation, all of whom are delighted with the level of donations that it generates.

Competitive donation ratesInkjet & Toner Cartridges There are over 230 inkjet & toner cartridges eligible for donation. Our cartridge list is reviewed and revised on a monthly basis to ensure that we

remain competitive. Donations for cartridges range from 20p to £3.50; the donation is determined by the make and model of the cartridge.

Mobile PhonesWith almost 700 mobile phones eligible for donation, there are two options available; in both instances the value of the donation is dependent

upon the make and model of the handset and the donation list is reviewed & revised each month:

Fixed donation - a donation of between £5 & £30 per handset

Variable donation - a donation of between £5 & £380 per handset

A free service to your charityThere is no cost to your charity for The Recycling Factory to devise and implement a customised recycling program and to provide freepost

envelopes & associated marketing materials for your supporters. We offer a very simple payment structure. For every cartridge and

mobile phone that can be successfully recycled, we will make a donation to Macmillan.

9

What can The Recycling Factory offer Macmillan?

Page 10: Macmillan Recycling Proposal 2012

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How often will payments be made?

Payments are made on a monthly, quarterly or annual basis; depending upon your preference.

Can you provide Gift Aid on the donated items?

Yes. We can provide a monthly Gift Aid schedule & the associated documentation in support of your claim.

Do you have the ability to track items?

From the time of booking a collection via our Collections Co-ordinators, we have the ability to track all boxes collected by our couriers, via a live

internet tracking system. Once a delivery is received by The Recycling Factory, each item is processed and our in-house system enables us to

track & control incoming items at any time of the day from anywhere in the world.

Can you collect boxes in England, Wales and Scotland?

The Recycling Factory work very closely with our couriers who are able to make collections across the whole of the United Kingdom.

For the past four years Parcel Despatch have provided us with an unrivalled level of service. The Recycling Factory can provide a guaranteed

same day collection service, providing the collection request is made by 11:30am. For collection requests made after this time, we guarantee

next day collection (excluding weekends).

If you have any further questions, please contact us on 01205 318673

Frequently asked questions

Page 11: Macmillan Recycling Proposal 2012

The Recycling Factory

Marsh Lane Boston, Lincolnshire PE21 7TX England

T: 01205 318673E: [email protected]

www.therecyclingfactory.com

This guide is printed on Evolution 250g/m2, 100% recycled, FSC-certified paper.

Ed Sharman Senior Corporate Account Manager, RSPCA.

“Since the launch of the recycling partnership in 2005, The Recycling Factory’s professionalism and proactive approach to recycling has generated significant revenue to further the work of the RSPCA. The recycling partnership with The Recycling Factory is one the RSPCA are

very proud of and continues to grow, delivering fantastic results.”