luxor, egypt, 14-15 april 2013 expert systems role as a tool of knowledge management in water...

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Luxor, Egypt, 14-15 April 2013 Expert Systems Role as a tool of Knowledge Management in Water Resource Management Dr. Ibrahim Ahmed Expert System Project Manager MCIT - Egypt ICT Trust Fund ITU Workshop on “ICT as an Enabler for Smart Water Management(Luxor, Egypt, 14-15 April 2013)

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Luxor, Egypt, 14-15 April 2013

Expert Systems Roleas a tool of Knowledge Management

in Water Resource Management

Dr. Ibrahim AhmedExpert System Project Manager

MCIT - EgyptICT Trust Fund

ITU Workshop on “ICT as an Enabler for Smart Water Management”

(Luxor, Egypt, 14-15 April 2013)

Luxor, Egypt, 14-15 April 2013 2

Ministry of Communications and IT

ICT Trust Fund

Eng. Hoda Dahroug

Regional Director

Luxor, Egypt, 14-15 April 2013 3

Background:

Community Development Projects in:

- Agriculture & Small businesses

- Women empowerment

- People With Disability

- Youth, Employability

- Civil Society

- Knowledge for development

Luxor, Egypt, 14-15 April 2013 4

Background:

We believe that Knowledge is power.

We use Knowledge to empower the

community (K4D).

One of the most integral component in

all our project is knowledge sharing

and knowledge generation.

Luxor, Egypt, 14-15 April 2013 5

ICT Trust Fund flagship service is,

Kenanaonline.com, the community

development portals.

It is a network of knowledge portals

(over 100,000 websites and portals) in

several field of Development.

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Kenanaonline empowers the community with Knowledge Management tools, services,

training, and technical support to encourage them sharing their knowledges.

Luxor, Egypt, 14-15 April 2013 7

Kenanaonline in Numbers

- 2 millions visitors per month

- Over 1 million published webpage

- over 150,000 websites and portals

- 40% of visitors from Egypt

- 50% from Arab countries

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Aradina.net

A network of over 400 websites and portals.

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Websites and Portals consists of:

- General Authority of Fisheries Resources Dev.

- Research centers from ARC.

- NGOs working in Agriculture.

- Hundereds of experts,practitioners, farmers..

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What is the role of

Knowledge

Management in

Water Resource

Management.

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Water Management

as in any other

“Resource Management”

needs good

"Informative Decisions"

to actually solve any

problem.

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Decision Makers

seek subject matter

Experts

Consultations

to take

informative

decisions.

Luxor, Egypt, 14-15 April 2013 13

A wider base of subject matter experts

is required in order to take better

decisions.

Now the problem became clearer?!

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The problem is:

Experts are as scarce as

water resources

Experts Knowledge are as

as valuable as water.

So the Knowledge of the expert is what matter most!

The solution: Knowledge Management

Luxor, Egypt, 14-15 April 2013 15

Why KM is crucial to Organization success?

Prevent knowledge leakage from organizations due to; Retirement, turnover, and poor documentation.

Knowledge sharing to eliminate duplication of efforts; saves time and money

Reduce time required to

build capacities in organizations.

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The Mission

We need to capture Experts Knowledge!

and avail it widely and openly accessible online for real time consultation.

Luxor, Egypt, 14-15 April 2013 17

Capture Knowledge? Is it doable?

Yes, Expert Systems are one of the

essential tools for Knowledge Management.

It depends on

Artificial Intelligence and

Knowledge Acquisition

Methodology.

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Challenges of Knowledge Capturing:

Knowledge Acquisition methodology.

Experts have no incentive to share their

knowledges.

Organizations lack Knowledge Management

policies.

Lack of tools for building Expert Systems.

Luxor, Egypt, 14-15 April 2013 19

Expert System Project

A Research project was held to answer

these challenges and identify a

sustainable model of building efficient

Expert Systems.

MCIT (Ministry of Communications and IT)

IDRC (International Development Research Center)

CLAES (Central Laboratory of Agriculture Expert

System)

Pilot Expert systems

The Expert system gather input from the user in the form of questions to finally pinpoint the diagnosis of the

problem.

We encourage Experts to add illustration photos for each answer

Expert system asks:What is the color of the root?

And gives illustration photo on demand to help user answer the question

The Expert system keeps on asking question...

Notice the list of diseases keeps narrowing as the user answer more questions.

Till it reaches a final diagnosis based on the input of the users.

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Note:

Eng. El Araby, a Pomegranate Expert, is not

familiar with IT or Knowledge sharing.

Total time invested in building this expert

system is 8 hours.

– 3 Hours Knowledge Acquisition Basics

– 3 Hours Building Expert System Rules

– 2 Hours Inserting illustration photos

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Expert System Project Output

A self paced training module on Knowledge Acquisition.

Experts can learn froma multimedia CD howto build their ownExpert System andpublish it online.

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Online Expert System Service

Develop an online service, an Expert

System platform allowing, for the

first time in the Arab world, the

Experts to build

their own

Expert Systems.

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Knowledge Portals Service

Organizations can manage knowledge generated by its stuff from articles, documents and expert systems, and aggregate all content under the organization knowledge portal.

Luxor, Egypt, 14-15 April 2013 36

Expert System Keys of Success

Easy to use, Arabic enabled tools.

Multimedia Training CD.

Ownership of the created knowledge

belongs to the Experts.

Support organizations to integrate

KM in their structure and policies.

Luxor, Egypt, 14-15 April 2013 37

Expert System for

Water Resources Management

Open invitation to Experts and Organizations to participate in building Expert Systems.

Contact us for:Training and Technical SupportCollaborating in a new projectSharing our research findings.

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Contact us:

[email protected]

Thanks :)

Conclusions and Recommendations

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