HCL Infosystems Helps a large Private Sector Company

Lower Cost and Downtime With Managed Print Solutions

Client Brief

Enterprise

The client is India's largest private sector enterprise with businesses in the

energy and materials value chain. Their flagship company is the largest

private sector company in India. The client's Group activities span

exploration and production of oil and gas, petroleum refining and

marketing, petrochemicals, textiles, retail, broadband and special

economic zones.

The client enjoys global leadership in many of its businesses, being the

largest polyester yarn and fibre producer in the world and among the top

ten producers in the world in major petrochemical products.

Client Requirements

The client wanted to make printing more

manageable, reduce print cost, and achieve

environmental benefits in the process. Even

the most simple supply orders like printing

related spares or consumables orders,

repairs or installations required dealing with

numerous vendors and service personnel.

The client had high volume usage of their

printing facilities. Challenges faced by the

customer included low printing quality, high

printing cost, downtime of printers, low

productivity and less secure printing in their

office.

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Supporting centralized management

system of printing

Customisable solution fitting the

client's environment

As part of pre-sales implementation, HCL

conducted an on-site assessment and audit

of printing environment at client's office.

Usage statistics of the distributed

infrastructure were gathered. This

provided insights into the overall spares,

services and consumables requirements.

Post the analysis, the total output and

document workflow plan was created for

designing and adapting the new managed

environment seamlessly with HCL MPS.

The implementation was carried out in a

phased manner. The first phase catered to a

huge volume of 100 million prints per

annum .The existing equipments were

replaced with Toshiba MFDs integrated

with Print Managed Software (Y Soft).

Deployment of HCL MPS reduced the total

Solutions Offered

HCL offered its Managed Print Service (MPS)

as a solution to the printing need of the

customer. The solution included deployment

of 150 Toshiba A3 Multi Functional Devices

(MFDs) along with Y-Soft Software. HCL was

able to introduce some new features into the

client's system such as -

Flexibility to cover wide range of

workgroups

Deployed multiple machines per print

server

Generation of printing reports - MFD

wise / user wise / group wise

User authentication for secured printing

Setting work group wise Quotas/Credits,

Easy Credit Enhancement & Integration

with Active Directory

Job List, Job Preview and information at

fingertips

Pull Printing with Follow me features

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Business ImpactŸ

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Annualized 30% reduction in TCO

during the contract period

Conversion of Capex to Opex; pay per

use printing model

Decrease in print volume up to 30%

Physical security for printer access and

data management

Paper optimization resulting in

environmental benefits

Better turnaround and stricter SLAs on

printer downtime

Optimized use of MFD fleet

Enhanced productivity through better

workflow processes

cost of printing for the client in the following

ways:

Elimination of blank pages during

printing

Default duplex printing

Restriction of colour printing purely

based on need

Toner Saving mode features

HCL also offered end-to-end support for

maintenance of the MFDs to ennsure

complete customer satisfaction.

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subject to change without notice.

About HCL InfosystemsHCL Infosystems Ltd. with revenue (LTM) of US$ 1.9 billion (Rs 10,486 crores) is India's Premier Technology Company and offers

a wide spectrum of IT Services and Products ranging from Cloud to Learning Solutions. As a complete IT solutions provider the

company offers comprehensive offerings in Enterprise Application Services, IT Infrastructure Managed Services, System

Integration, Office Automation Products and Services, Distribution and Support Services. The company operates in both the

Consumer and the Enterprise space – offering the latest mobility products and operating in verticals like BFSI, Telecom, and

Healthcare respectively.

HCL Care, the support and service division of the company has one of the largest and most extensive service networks across

the country and provides end to end support services for various IT, Telecom and Consumer Electronics products.HCL

Infosystems has one of the largest distribution network of digital lifestyle global brands and an unparalleled robust service

network in the country including Tier 2 and 3 cities. Digilife Distribution and Marketing Services (DDMS), a 100% subsidiary of

HCL Infosystems focuses on multi brand distribution and offers value added distribution for its partners including strategic

consulting services, last mile connect and support in marketing and promotions. HCL Learning a division of the company

covers the entire spectrum of education and training requirements across schools, colleges, individuals and enterprises and

offers rich learning solutions across these segments. HCL Infosystems MEA (Middle East and Africa), a fully owned subsidiary

of HCL Infosystems is part of the emerging markets outreach of the company and focuses on expanding the business in the

Middle East and African geographies and provides comprehensive IT solutions to customers across verticals in the region. The

company also has robust operations in Singapore with its subsidiary HCL Insys Pte. Ltd gaining traction in the region with its

Enterprise solutions including a strong offering in Infrastructure Managed Services.

For more information please visit us at www.hclinfosystems.com

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