Lorrie L. Fickas297 E. Jasper Court • Gilbert AZ 85296

E-mail: lorrie.fickas01@gmail.com • 480.747.7616EVENT MANAGEMENT PROFESSIONALEvent Coordinator • Purchaser • Negotiator

Manage the strategy, planning, organizing and execution of events and meetings for P.F. Chang’s, Inc. Coordinate all amenities,accommodations, ground and group transportation. Hire and supervise staff, arrange onsite and offsite catering, offsite dining and activities during meetings and events. Research and purchase attendee gifts, monitors and controls event budgets andnegotiates all necessary contracts and agreements. Self-Managed, motivated with excellent organizational skills to performa wide variety of tasks. Carries extensive experience and judgment to plan, communicate and accomplish goals with a highdegree of creativity and latitude. Lead and direct the work of others and responsible for all operational, implementationand post-event activities. Represents and delivers a service excellence that reflects the standards of the brand.

Highlights of Professional ExperienceP.F. Chang’s Restaurants Scottsdale, AZ 1999 - Present

2006 to Current: Event Coordinator• Support Internal Executives, Department Leaders, PFC Locations, PW Locations with meetings/events• 2005 – 2006: Office and Mailroom Coordinator• 1999 – 2005: HR Administrator

Self Employed - Mary Kay Cosmetics Consultant California and Arizona 1994 – 2004• Sales: Conducted demonstrations, educated clients, recruited consultants and built a team.

U.S. Navy Southern and Northern California 1989 – 1994• Member: Served on the U.S.S. Prairie as Teletype Communications Repair (3 Years) Long Beach, CA

Completed (2) West-Pac Tours and Served Shore Command on Treasure Island, CA

Education - High School Graduate

Strengths• Proven negotiating skills with hotels, entertainers and other event vendors• Ability to develop professional relationships in all aspects of the position that result in stable, consistent, reliable,

and courteous communication when dealing with other organizations• Ability to problem solve and work independently in a changing and multi-taking environment with

numerous deadlines• Excellent organizational, planning and project management skill• Proven ability to take direction and input to develop effective and engaging branded events that achieve

organizational goals and objectives• Ability to influence and coordinate the efforts of other team members in support of meetings and events• Demonstrated ability to prepare and accurate budgets and effectively manage expenses• Ability to present and pitch ideas effectively to management team • High level of verbal and written communication skills• Demonstrates ability for accuracy and thoroughness• Solid business acumen and problem-solving skills• Strong computer skills, especially Microsoft Office (Word, Excel, PowerPoint)• Effective time management, organizational and leadership skill• Ability to travel

Skill Highlights• Detailed• Organized• Scheduled• Methodical• Practical• Realistic• Multi-Tasked• Natural Leader• Assertive• Gregarious

• Enthusiastic• Tactful• Empathetic• Compassionate• Accommodating• Negotiates Contracts• Good Communicator• Self-Motivated• Customer-Oriented

Lorrie L. Fickas (con’t)

Core Accomplishments - Present Position Overview

Responsibilities• Work closely with internal groups to define event goals, objectives and plans that promote the organizations brand• Meeting and event strategic planning• Work closely with program managers and communications staff to effectively promote events• Source venues, recommend and engage catering, acquire supporting technology, furniture or fixtures to execute

a quality meeting and event• Negotiate agreements and contracts to ensure lowest cost and highest quality of service• Relationship-building • Provide amenities • Coordinate travel arrangements• Establish staff schedules, task assignments• Provide fiscal budgetary recommendations• Maintain a calendar of events and long-term planning • Procurement of service needs with regard to catering, audiovisual and rental needs for events• Prepare event programs and agendas • Ensure speakers are briefed and prepared to provide effective presentations and materials• Provide post-event analysis, budget recaps and participant feedback to incorporate into future plans

Internal / Employee Focused• Manage and Support Internal Training/Meetings

• Leadership Development Meetings (2 Brands: 6-8 Annually)• Highly Potential Leader Meeting (2 Brands: 2 Annually)• Regional Vice President Meetings (2 Brands: 4-8 Annually)• Market Partner Meetings (2 Brands: 4-6 Annually)• Regional Training Manager Meetings (8-12 Annually)• Market Chef Training Meetings (8-12 Annually)• Regional Vice President Meetings (2-4 Annually)• Market Partner Meetings (2+ Annually)

• Supports Global International Graduation Presentations (2 Brands: 4-6 Annually)• Supports Quarterly Internal Communication Meetings• Supports Home Office Internal Meetings/Events (as needed)• Manage and Support Home Office Moral Committee and Events

Field Facing• Manage Ongoing Large Party Charter Catering Accounts

• Delta Airlines• AirCanda Airlines

• Consult and Support Local and Remote P.F. Chang’s and Pei Wei Events• Manage all Offsite Equipment• Oversee the Maintenance, Repair and Transportation of the Refrigeration Truck and Wok Trailer• Manage and Support Large Attendee Events

• Waste Management Open Golf Tournament - Phoenix, AZ• Art Food and Music Festival - Fort Worth, TX• GrapeFest Food and Wine Festival - Grapevine, TX

• Manage and Support Offsite Catering Events• Manage Executive Level Functions• Donation and Charity Events

• notMYkid Foundation• Kurt Warner Foundation• Steve Young Foundation• Bader sharp Shootout Foundation• Banner Alzheimer’s Foundation• People to People

• Manage and Support onsite Charity Dinners• Manage and Support PFC Rock and Roll Marathon• Develop, Manage and Support PaintPFChangsPink Breast Cancer Awareness Foundation Pink Horse Campaign