Brandi N. Bouie2561 Ft. Argyle Road

Bloomingdale, Ga. 31302bouiebutterfly@ yahoo.com

Cell: (470) 423-9295

Objective: To obtain a position that utilizes a talented skill set that has been developed through over 13 years of customer service and leadership positions in logistics. I look forward to a position that will allow me to use this unique set of skills to transition into exciting and stimulating new challenge within logistics.

Education: Alfred E. Beach High School, Savannah, Georgia, 1994-97

University of Phoenix, Savannah, GeorgiaBachelors of Science in Criminal Justice Administration with a concentration in Management, 2010- Graduated September 2015.

Job History: Customer Service Representative, TXN Intermodal, Savannah, Ga.

(Nov. 2016- Current): Assigned and dedicated customer service representative for intermodal clients in order to serve as a main one point of contact from the beginning to end of each shipment. Responsible for answering emails or pulling order from customer websites to accept or decline request for freight delivery. All data entry which must be completed within two hours of receipt for the order. All scheduling of customer orders received is to be handled within 24 hours of receipt. Responsible for all event notifications related to customers shipment in a timely, efficient manner. Check calls with all drivers, the night before and the day of delivery to ensure dispatched confirmed and drivers have adequate hours of service to make a safe and on time comment.

Operations Administrator, Logistec, USA Inc. Brunswick Terminal, Brunswick, Ga.(2015-Current) Responsible for organizing, directing and controlling the financial functions to include both payable and billing for multiple Logistec USA, Inc. locations. Additionally responsible for office task, including ordering office supplies. Greet customers and vendors. Code, process, match and distribute all invoices that come in to be submitted on a weekly basis. File and maintain operational records. Process and prepare memos, correspondences, travel voucher, and other documents. Maintain spreadsheets to track on-going projects for the company. Research and resolve any outstanding invoices or payments. Review, enter, and submit information for all billing – both Vessel

and Terminal in a timely basis. Organize and maintain vessel files for all vessels, both loading and discharging bulk product at terminal. Enter and maintain inventory quantities from vessels in Inventory System. Coordinate with customers on their inventory balances. Create Purchase Orders utilizing access program and General Ledger Account coding. Oversee the entry and release of rail-cars.

South Atlantic Equipment Coordinator, ZIM Lines, Savannah, Ga. (2014-2014) Control Inventory and stock levels for inland depots in Charlotte, NC as well as the Port of Charleston, SC. Update system errors. Submit rail billing for empty and loaded export return of equipment to rail ramp. Report daily to regional manager stock level. Approved export bookings bases on depot stock levels. Create and correct system data that allows for the proper tracking of equipment. Quote charges when needed pertaining to equipment related needs. Create invoicing PO in SAP system for payment of equipment and operations related billing.

South Atlantic Reefer Coordinator, ZIM Lines, Savannah, Ga. (2010-2014) Control and Maintain all specialized refrigerated container units for the South Atlantic region. Coordinates export, imports and empty equipment for by export and imports. Ports including, Savannah (GPA), Charleston (NCT); Port Everglades, Fl., Port of Tampa and the Port of Miami under area of supervision. Responsibility for the Florida region, included supervision of port inventory, out of service issues and reefer booking, control by the ZIM Miami equipment group. Reports of all inventories must be maintained and sent to corporate Operations and Marketing Teams for equipment repositioning and booking allocation purposes. Approve customers request for equipment for booking authorization booking agent prior to booking being made. Maintain inventory for the Port of Savannah and Charleston, take drayman request for empty set up, ensuring dispatching on in timely manner. Coordinates control of empty inventory all ports and venders for mount, set ups, pre-trip, as well as repairs. Handles all over the road out of service equipment calls. Coordinate and create reefer manifest for export loading and import discharges at vessel operations. Controls, records, approves invoices and monitors all cost saving and equipment repairs on refrigerated equipment within the South Atlantic. Approve invoices for billing process.

Export Vessel Coordinator, ZIM Lines, Savannah, Ga. (2007 – 2010, 2014) Responsible for daily coordination of exports vessels on four main services calling the Port of Savannah as well as the Port of Charleston. Manifested load orders of all exports for both

ports with in coordination with the ZIM Vessel Operations team. Maintained and updated booking vessel reports daily for actuate routing and discharge port to ensure proper stowage upon vessel. Responsible for daily reporting of all container activity all each ports within the South Atlantics to both Operations and Marketing teams for equipment reposition and vessel planning. Handled continuous updates in both Savannah and Charleston Port terminals systems; tracking and tracing containers for customer service and trucking needs. Constantly maintaining and building relations with customers and truckers.

North American Traffic Coordinator, Bridge Terminal Transport, Savannah, Ga. Responsible for the tracking of import and export freight for VIP customers. Maintained a tracking system for all freight within North America. Ensured that trucking terminals had the required inventory to service accounts. Negotiated freight rates in order to facilitate location expansion. Provided excellent customer service to clients. Miscellaneous office duties

OS&D Coordinator, American Port Services/Schneider Logistics, Savannah, Ga. Achieved high resolution rate in resolving freight issues. Verified freight containers and trailers being shipped and received that were damaged, short or over in cargo. Investigated and researched all claims. Maintained daily record of data utilizing Excel. Responsible for client invoicing and inspections on all OS&D cargo. Responsible for training new office and warehouse employees on OS&D procedures.

Special SkillsMicrosoft Excel 2007-2013Microsoft Word 2007-2013Microsoft Access 2007-2013Microsoft PowerPoint 2007-2013Microsoft Outlook 2013-2016Access ProgramsTMSPayroll Internet ExplorerORION Port SystemsNAVIS Port SystemsWinZip 8.0Typing speed: 50+ wpm

Special KnowledgeBookingsBill of LadingsImports/ExportsVessel Routing / Vessel PlanningDispatchingUIIAILA Labor Rates and Union PoliciesDOT RegulationsInternational Shipping PoliciesHazmat Certifications Maritime LawCustoms Regulations Container OperationsBulk Cargo OperationsPort Policies and Regulations

References below on next page

References – Professional

Kevin West International Longshoreman’s Association Local 2046 912-429-5744

Carol CarrieReefer Express912-308-3068

John HeeremaZIM Lines1-866-744-7046

References – Personal

Crystal Wilson912-412-4423

Rachael Dorby912-237-4990

Brittney Sullivan205-249-4579