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DW Express Limited Company Profile

Your Logistics Master

Introduction

• DW Express Limited was established in 2003 & currently has strategic partners in major sea & airports across the world. We are specialize in Sea & Air freight, Consolidation, Packaging, Transport & Logistics, Warehousing & Customs Clearance.

• With Reliability & Timely services, the company has grown progressively to becoming a major & reliable player in the sector. It’s currently serving clients in all continents of the world offering tailor-made services suitable for individual needs that start from the point of origin through various custom procedures to the client’s doorstep and ensures that clients get personalized attention.

Services

Import & Export1

Door to door 2

Warehousing3

Documentation4

The Company

The company has invested tremendously in the latest & relevant technologies in regard to communications, tracking, transfers, transport, packaging & storage. With DW Express, goods are not only secure, but clients are always in the know as pertains to the whereabouts of their goods every step of the way. To achieve this, we have developed Internal Operation Standards (IOS) which are bench marked internationally.

 We stand out favorably for our outsourcing capacity, conventionally acceptable

business conduct, & international affiliations which culminate in competitive pricing; prompt deliveries & good customer relations.

We strive to build a working bond that ensures clients get reliable services thus getting added value for their money. As a result, DW Express Limited has been embraced by leading companies & organizations in ICT, Health, Relief & Humanitarian; Agriculture, Hospitality & other NGO community.

Core Values

Integrity

Sense of Urgency

Timeliness

Caring Attitude

Values

TimelinessWe thrive on challenges and perform our activities with high sense of urgency.

IntegrityWe are honest and trustworthy. We accept responsibility for our actions and follow

through on promises and commitments. To Conform to the Law and Maintain confidentiality in all our operational &

transactional dealings.

QualityWe take pride in what we do and deliver high quality service to our clients and

partners.

Caring AttitudeTo form a Personal Relationship with Customers that encourages free flow of

feedback on our services StandardsTo Understand, Meet & Exceed our customer’s Expectations through Perpetual

Improvement on our quality of services.

Vision

“To be an authority & market leader in offering reliable, cost effective & secure worldwide logistics solutions where our

customers will benefit from a personalized relationship .”

Mission

To be the provider of choice for innovative and quality logistical solutions

worldwide.

Membership

Affiliation

KIFWA

IATA

FIATA

Import Cargo

We have successfully handled several prestigious assignments for our clients involving import clearance for ICT companies & consumables’ companies – just to mention a few.

Export Cargo

We undertake all modes of exports clearance– air, sea, & road for both our local & international clients. We take this responsibility right from picking the cargo from the customers door step till its loaded on the vessel, aircraft , wagon or truck.

Packaging

Cargo

Export Cargo

Palletizing

Protective covering

Fragile

Labeling

Waterproofing

Abnormal

Warehousing

We Provide Secure & Spacious Warehousing & Logistics support.

Document Collection

Documents collection & delivery is made easy. We are just acall away & our riders will ensure that they collect or deliver the document on time..

Secure Loading

We take great care of your cargo when Loading & Off loading by use of specialized lifting equipment in all our handlings.

Cargo Booking

Update the client

Cargo Tracking

Documentation

Online cargo booking

Customer

Cargo Position

Freight Department

Airlines

Tax Consultancy

In Order to cater for the needs of our Clients & to assist them in matters relating to imports Port matters, we consult Customs or KRA on behalf of our clients whenever necessary or in certain circumstances of dispute regarding Duty payment, Exemptions, Valuation, Refund matters involving clients. This we do by written communication or orally (in meetings).

Cargo Pre-inspection

Inspection3

Determ

ination of R

oute

2Request For Certifi

cation

1

Product Testing5

Certification4

Cargo Pre-Inspection

Request For Certification:The electronic Import Declaration Form (IDF) data entered & transmitted to any appointed inspection agent ( SGS, Intertek, Bureau Veritas) then the supplier contacts them for a Request For Certification Form,(RFC). The exporter then sends the form completed together with a pro forma invoice providing information about the date & place for inspection & any other information requested.

Determination of Route:The inspection agent country office reviews the RFC & attached documentation & confirms the applicable route for certification & the standards applicable.

Inspection:The inspection agency country office will contact the supplier & confirm the appointment for physical inspection of the consignment. This is normally carried out to verify requirements that may be visually verified (e.g. productlabeling) to ensure reconciliation of the consignment with previously submitted test reports. Certification:Except for air-shipments, the exporter shall submit a final invoice to the inspection agency, as soon as possible after physical inspection. The inspection agency will perform a final review of all test & inspection reports & decide upon the issuance of the Certificate of Conformity (CoC) or Non Conformity Report.

Product testing:Product testing & sampling is then arranged with an approved or an ISO 17025 accredited laboratory in advance of the scheduled date of shipment. Upon completion of product testing, reports are submitted to the inspection agency country office whereby the CoC is issued.

The reports must be sufficiently detailed so as to demonstrate traceability to the consignment to be shipped to Kenya, as otherwise a Non Conformity Report will be issued.

Rates

• Our rates are very competitive in the market.• They are negotiable based on cargo volume.• There are NO hidden charges on our rates. Our quotation are

detailed & self explanatory.

Door to Door

We offer Door to Door services and Transit bonds from cargo origin to the clients offices or warehouse.

Our References

• Access Kenya Ltd3 & 4th Flr, Pushton Tel: 020-3749599, 3750200P. O. Box 43588- 00100 Ctc: Alice NdutaNAIROBI Title: Procurement Manager

• Strathmore University Tel: 0723 241532P. O. Box 59857-00100 Ctc: Japheth MaasaiNAIROBI. Title: Procurement Manager

• Personal Systems ltd Tel: 0733 600442 Chevron Plaza, Limuru Road, Ctc: Munira Ahmed NAIROBI Title: Procurement Manager

• Intercontinental HotelCity Hall Way Tel: 020-00 000, 07210290578P. O. Box 30353- 00100 Ctc: Moses OmondiNAIROBI Title: Procurement Manager

• Williamson Tea Kenya LtdKaren Office Park, Lang’ata Road Tel: 0722 294866P. O. Box 42281 - 00100 Ctc: Jane BiiNAIROBI Title: Procurement Manager

SEMCO INDUSTRIAL PARK,1ST FLOOR SUITE 2A,MOMBASA ROAD, OPPOSITE KAPA OIL,

P.O. BOX 14482-00100 - NAIROBITEL: 254-20-2638896

EMAIL: info@directwheelers.co.keWEBSITE: www.directwheelers.co.ke

Head Office

It’s always our pleasure to serve you

Epilogue