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ANNUAL REPORT 2014 LIVING CREATIVELY

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ANNUAL REPORT 2014LIVING CREATIVELY

“Glow”Joan Mueller

TABLE OFCONTENTS

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LETTER FROM EXECUTIVE DIRECTOR

ARTFUL LIVING

RESIDENTS’ CREATIVITY SHINES

ALWAYS INNOVATING

FINANCIAL DATA & DISCLOSURES

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WESTMINSTER CELEBRATES CREATIVITY & INNOVATION

LETTER FROM THE EXECUTIVE DIRECTOR’S DESK

Westminster is known as An Austin Original because we value creativity, and this year’s annual report celebrates that creative spirit. Westminster has gained national attention for the events we host year-round that capture the interests and talents of our commu-nity, many of which are artistic in nature.

We host book festivals with best-selling New York Times authors and screenwriters, well-ness workshops, and concerts with world-class musicians. Fortuitously located in a uni-versity and capital city, Westminster regularly draws speakers from around the world who engage residents on issues ranging from the myths and realities of aging to U.S. foreign policy.

While residents are constantly learning and growing through our creative culture -- they are also having fun. This report highlights many of the activities we host at Westminster that broaden the definition of retirement, and illustrates the high standards we set for our community.

Charles Borst

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Hospitality and resident services are hallmarks that distin-guish Westminster as one of the highest-performing Life Care communities nationwide. Year after year, resident surveys demonstrate that Westminster surpasses expecta-tions in many service areas from community life and secu-rity to transportation to our five-star Arbour Health Center. And our staff earn high marks for their friendliness and professionalism.

In addition to providing Extraordinary Impressions™, Westminster offers the highest quality healthcare services in the senior living industry. We believe that wellness involves eight dimensions: emotional, spiritual, physical, vocational, social health, environmental, intellectual and health ser-vices. Creative outlets address all of these.

Another example of how Westminster takes care of its own is our recognition by the Austin American-Statesman in 2014 as a “Top Workplace of Greater Austin,” an honor bestowed upon employers scoring exception-ally high for employee satisfaction. To hear how our employees continue to broaden their horizons see the Statesman’s film about Westminster’s supportive workplace: http://westminsteraustintx.org/employment.

The combination of original thought, creative spirit and high expectations continues to drive the vision of Westminster as we approach our 50th anniversary. Thank you for viewing the colorful expressions of life shown in these pages.

Photo by Sheldon Lloyd

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ARTFUL LIVING

At Westminster, there are no limits to creative expres-sion. Residents and staff explore new themes and ideas for a gratifying retirement. Psycho-social benefits of creative expression include greater life satisfaction, deeper passion, increased focus, and expanded social community. This year’s annual report showcases the many ways Westminster residents commit to their gen-eral well-being through artful living.

The ArtIsAgeless contest, hosted by LeadingAge Texas, showcases artistic talents of older Texans from retire-ment communities across the state. Hosted during Older Americans Month, ArtIsAgeLess is intended to educate the public on the value of sustaining passion, inspiration, and originality throughout one’s life.

Competition is strong and Westminster residents always take home ribbons.

Above: residents selected their favorite paintings from their portfolio to be printed on notecards sold in the Westminster shop. Proceeds benefit the Capital Area Food Bank. 

“Texas Bluebonnets”Peggy Feist

“The Cottage”Anne Bandy

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ROBERT NORRIS Third place in Mixed Media for “Birds (Sunrise at Flyaway Bay)”

LAVERNE BREWSTER Second place in Distinguished Artist for “Trees at Sunset”

EUGENE SCHOCH First place in Majestic Artist for “Sailboat in Harbor”

LYDIA BLANCHARD Second place in Writing: Poetry for “Lakewood, Wisconsin”

EDNA HASSINGER First place in Writing: Poetry for “Harvest of the Hares”

SHELDON G. LLOYD Third place in Photography for “Path to the Sea”

KATE BERGQUIST Finalist in Painting: Oil and/or Acrylic on Canvas for “Boy with Dog”

KATE BERGQUIST Finalist in Painting: Watercolor for “Rose in Cup”

EDNA HASSINGER Finalist in Soft Crafts: Needlework for “Olde Philadelphia”

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CREATIVE FORMS OF EXPRESSION

Creative expression is embraced at Westminster through exercise, activi-ties and travel. Residents support one another’s desire to push their bound-aries of knowledge and talent, enjoy-ing the satisfaction that comes with the pursuit of new interests.

Don Bobb and Billie Jones run the Saturday Sing Along at Westminster. They met here and instantly con-nected through their passion for music. With Don’s 13 years of expe-rience at the popular piano bar, The Common Interest, and Billie’s talented vocal accompaniment, the Saturday Sing Along is a Westminster favorite. Don says “singing is good for the soul.”

After having lived at Westminster only one month, Janice Stoner was encour-aged to create a singing group. Janice comes from a musical family and stud-ied piano. The group named themselves the Alley Cats Sing Along because “our voices decline with age but we sound great with practice.” Janice says the key is a good pianist, familiar songs and a fun atmosphere, which can always be found at Westminster.

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Tony Award winner for Excellence in Theater, Bill Craver, University of Texas theater major who worked four decades on Broadway and in Hollywood as an agent for writers, directors and designers. He continues his love for theater.

Julian Martin was an accomplished limer-ick writer before retirement. His limericks were featured monthly in the American Oil and Gas Reporter and he has also published a book on limericks entitled Five Lines and a Laugh. Julian pursues this passion at Westminster and generously shares his talents with the other residents, writing limericks for birthday, anniversary, and hol-iday cards. He also features limericks in the community’s monthly newsletter.

If you run out and water your lawnEverytime you call and we’re gone,

Your lawn will be wetFrom dawn to sunset,

And Lake Travis will be totally drawn!-- Julian Martin

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Robert Norris is a fixture at Westminster events, such as the annual Veterans Day celebration, where he reads emotionally charged, beautifully written passages to large audiences. According to Robert, Westminster has a com-munity of budding poets who regularly gather for discus-sions and read alouds. He says the people at Westminster inspire him to write and perfect his craft.

What Then Do People Do?

Some look out the window for their yesterdaysWhere a friendly face forms in the misty light;Some hear faint footsteps down an empty hallBefore they fade into the silence of the night;Others are transfixed by the mystery of it all:Mail addressed to the who and what once was;Dresses hanging limply now in a closet stall; The blossoming beauty of her hand-made vase;Notes of Claire de’lune played by yet another handFollowed by echoes of a family’s fond applause; andA desk calendar of what was one day being planned;Still, others search for the morrow’s next best plan Leaving all of that which once was bravely behindIn some heroic effort to make a final stand:Perhaps, a quiet place for a turning, tossing mindA place where bingo and scrabble are playfully playedAs in childhood days now left far behind; andWhere the fountain of that youth has been betrayed

By Fate who had yet another plan in mind w

-- Robert Norris

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Sheldon Lloyd, a retired engineer, has always been able to focus. His photographs, many taken while traveling with his wife, Ruby, are contest winners and adorn their residence. He masterfully captures many images of peo-ple and life at Westminster.

DO NOT FOLLOW WHEREthe path may lead. Go instead where there is no path and leave a trail.

Ralph Waldo Emerson

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“This above all: to thine own self be true,” is a passage from Hamlet that describes the attitude toward individuality and continued learn-ing at Westminster. The original founders of five have grown to 25 theater lovers who read and dis-cuss Shakespeare and modern plays including King Lear, Much Ado about Nothing, The Crucible and Twelve Angry Men.

AT WESTMINSTER PEOPLE CAN ALWAYS FIND A FRIEND IN THE ARTS.

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Founding Director of the Lyndon Baines Johnson Presidential Library, Harry Middleton has spent most of his life researching, chronicling and hosting leaders from around the world. He is also the author of four books, including two about his mentors and friends, LBJ and Lady Bird.

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Leah Tunnell’s father once told her she “lightens and brightens the world.” In response, Leah researched how to incorpo-rate laughter into her work and discovered Laughter Yoga. She trained in Dallas and introduced the program to Westminster seven years ago. Laughter Yoga is a heart healthy, complete body workout that also boosts your spirits and can help greatly with depression.

Creative movement is encouraged includ-ing Pilates, tai chi, balance ballet, barres, aquatic exercises, yoga, conditioning, flexi-bility, aerobics and meditation.

CREATIVE MOVEMENT

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Monthly Tech-Saturdays allow residents to get help with the features and capabilities of their computers and mobile devices. Topics include everything from apps to security and operational issues. Experts from an outside consulting company assist, often bringing their own children, creating fun, intergenerational conversations.

Deepak Chopra

WHAT KEEPS LIFE FASCINATING IS THE CONSTANT CREATIVITY OF THE SOUL.

• Day trips to Dallas, Fort Worth, Houston, and San Anto-nio as well as historic towns such as Comfort, Elgin and Fredericksburg fill up fast. Museums, shopping and cui-sine are always a part of the trips.

• The Austin Chamber Music Center performs monthly classical music concerts. In addition, residents share music nights with Austin Civic Wind Ensemble, Gilbert & Sullivan Society of Austin, River City Pops, and brass, jazz and swing bands.

• Food and wine pairing trips are popular. Celebrity Chef Lydia Bastianich visited Westminster and shared her story.

• Guided landmark and historic tours of Austin give resi-dents a new perspective about their city.

• Residents take trips to local museums and other places of interest including the famous honky-tonk dance hall called The Broken Spoke, and guided tours of the Uni-versity of Texas at Austin football stadium and the Circuit of the Americas F1 track and concert venue.

• Dance shows featuring adults and children, the Yale Improv Group, and theatre companies like to perform to appreciative audiences at Westminster.

• Residents dress high fashion for the local PBS affiliate’s screening of Downton Abbey season premier.

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One of the best aspects of life at Westminster is the robust Schedule of Activities. Packed full of entertaining and informative tours, lectures, performances and socials, residents are continu-ously learning. Creative thought is encouraged and adapting new talents is assured. Below is a sample.

• Monthly talks are scheduled on everything from Texas History and Astronomy to Nutrition and Wellness.

• Residents and other experts share their trip presenta-tions and tips for travel.

• Veterans host a Sun Over The Yard Arm party and monthly scuttlebutt and muster meetings.

• Holiday parties attract residents and their families for special celebrations.

• Residents and staff generously participate in fundraisers for the Alzheimer’s Association.

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ACTIVEHEALTHY

ENGAGED

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WESTMINSTER AUTHORS JOIN NEW YORK TIMES BEST-SELLING WRITERS AT BOOK FESTIVAL

Above: Elizabeth Crook, author of “Monday, Monday,” with resi-dent Terrell Blodgett, an emcee for the Westminster Book Festival.

Left: A representative from the Austin History Center’s Waterloo Press displayed their publications.

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Literary life is a prominent theme at Westminster. Most residents either write for fun, to communicate with the world around them, or author books for publication.

Capitalizing on the region’s love of reading -- Austin is home to the enormously popular Texas Book Festival and many New York Times best-selling authors -- Westminster hosted its own Book Festival. Two prize-winning authors, the Mayor, public library officials and a creative writing instructor encouraged guests to find their voices and pen their life sto-ries. More than a dozen resident authors also played a role in this first-of-its-kind, three-day event, planning the speaker roster and selling books of their own at a mini book fair.

Featured guests included nationally acclaimed journalist Skip Hollandsworth, screenwriter for the movie Bernie, starring Shirley MacLaine, Matthew McConaughey and Jack Black; and author Elizabeth Crook, whose recent book Monday, Monday, follows three fictional survivors from the UT Tower massacre, which remains fresh in the minds of many retired Austinites. Mayor Lee Leffingwell and the Austin Public Library Friends Foundation introduced the city’s state-of-the-art “Library of the Future,” under construction in down-town Austin that will house interactive, digital resources for seniors who are the library’s largest demographic. The

Above: Author and producer, Skip Hollandsworth was introduced by resident Bob Rugeley.

Right: Resident authors were on hand to sign and discuss their books.

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Writers’ League of Texas also discussed local writing workshops designed to help students of all ages and abilities to find their voices and genres.

Events with a sense of humor are by far the most popular at Westminster. The Book Festival’s guests could not stop laughing as they listened to Skip Hollandsworth imitate actors and describe the irreverent behind-the-scenes stories of the filming of Bernie, which infused the cultural and character eccentricities of East Texas.

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“WE REALIZED THAT OUR FRIENDS ATWestminster love to laugh, an import-ant part of our choice when we sampled various retirement communities,” said an Austin couple, who decided to make Westminster their next address.

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RESIDENTS’ CREATIVITY SHINES

READING BETWEEN THE LINES Helen Spear is an avid reader. Acquiring her first library card at age four, Helen spent her entire life surrounded by books. As a young woman, she shared her literary passion with others by reading to her children and teaching second grade in New York, Massachusetts and England.

Later, when Helen and her husband, Irwin, moved to Austin from the East coast, she worked part-time as a counseling specialist at the University of Texas at Austin while her husband taught botany and biology. In addition to her paid job, Helen volunteered for the PTA, political campaigns and the city’s Library Commission where she served as Commission president several terms.

Helen and her husband raised five children. After her husband’s passing, Helen made the choice to downsize and move to a retirement community where she would have access to activities and friends.

In addition to books, Helen’s residence is full of beautiful art collected from Africa, Indonesia, Mexico, England and The Netherlands. She and her husband began buying posters of artists’ works, thumb tacking them to the walls of their first apartment, but later graduated to collecting pieces at art shows and from dealers. Mixed into the display of international art is art lovingly created by family.

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Helen stays busy exercising, reading anything she  can get her hands on, spend-ing time with family,  play-ing Scrabble, doing  The New York Times  crossword puz-zles, and taking many of the scheduled off-site tours offered by Westminster. She is also the director of the Westminster library, where she is involved in the monthly selection of books and man-aging the library’s extensive catalogue and volunteer resources. Helen’s own story is full of words and wisdom.

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A LIFETIME OF KNOWLEDGEDespite meeting in jail in their hometown of Amarillo, Alice “Gene” and Max Sherman have lived upstanding lives. The story goes that Max was a guest preacher and Gene was the organist at a prison church service. They began dating.

During courtship and marriage, Max practiced law, entered politics, served as a university president and later dean of the LBJ School at the University of Texas at Austin. Gene was a career pianist and organist, English teacher and col-lege administrator. Throughout their marriage when one of them traveled, they penned letters to each other about the places they went and the people they met. These letters are a historic and emotional reflection of a couple who shares everything.

They raised a son and daughter and between them claim six granddaughters. Their love of family is illustrated in “The Happening,” a large abstract oil painting that displays the foot and fingerprints of generations of family amid swirling brush strokes.

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Downsizing from their large Beaux Arts home to a spacious two-bedroom residence at Westminster was a wonderful opportunity to simplify not just their belongings and art, but a lifetime of papers, photos and records. Their son discovered a company that digitizes mem-ories, so now their house full of documents is reduced to a series of compact disks. Max embraces technology and is fond of using his iPad to surf Apple TV. Photos of family and friends scroll across the screen like welcome visitors.

The Shermans decided to move to Westminster while they could still travel, host book clubs and piano concerts, and attend all of the performing arts, cultural and politi-cal events Austin has to offer. They find their neighbors fascinating -- former scientists, teachers, musicians, attorneys and more. “Since selling our house, our world has not grown smaller,” says Max. “Just the opposite, it has grown much larger.”

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WHEN EAST MEETS WESTJoan Smith has been a world traveler since she was a child. A fluent speaker of Mandarin, she spent her formative years living in China where her doctor father and her teacher mother served in hospitals and medical schools. She lived in Hebei, Shandong, and Sichuan provinces. 

At the  end of World War II, she traveled over the mountains to sanctuary and school in north India.  She returned to America on the Swedish mercy ship Gripsholm, a refugee exchange, to pursue undergraduate studies at Harvard University, where she met her husband. 

Joan and her husband, Harlan, raised their chil-dren in Austin, where she earned her Master of Arts at the University of Texas at Austin and taught literacy and first grade. He was director of McDonald Observatory and built the astron-omy department at UT. They also had the privi-lege of living at the Observatory in the beautiful Davis Mountains.

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Joan moved to Westminster three years ago, decorating her apartment with artifacts from her life abroad. Delicate zhe zhi (origami) creations perch on shelves. 

She says that the Westminster community appreciates diversity and encourages residents to share the unique aspects of their life stories.  As an avid watercolor artist, Joan participates in the community’s many artis-tic outlets.  And as a resident expert on Asian culture, she provides exper-tise for international guests visiting Westminster.

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BLENDING ART AND SCIENCE

Dr. William Schleuse and his wife Virginia McDermott met seven years ago in a book club at UT FORUM, a life-long learning group at the University of Texas at Austin. Bill is a retired physi-cian who practiced and taught psychi-atry and psychoanalysis, while Virginia is a retired teacher, writer and editor. 

They soon discovered they are both Phi Beta Kappans and that between them they have eight children, all pro-fessionals or academics. 

Bill is a native Texan who practiced in Houston and Austin, while Virginia was a New Yorker, born in Greenwich Village, who moved to Texas from

Long Island 30 years ago.  Bill raced sailboats and later became an instru-ment-rated pilot. Virginia and Bill share a love of art and classical music.  Virginia enjoys watercolor and Bill is a photographer; their images cover the walls of their apartment.

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Like many at Westminster, Dr. Schleuse is a second-generation resident.  He jokes that he moved in at “only 81,” 10 years younger than his parents.  He and Virginia quickly realized they were among kindred spirits at Westminster.  They have each taken leadership roles to plan activities and events that support learning and active living, such as establishing a book club at Westminster with other residents who share their love of reading.  Virginia is a member of the Wellness Committee and chairman of Active Aging Week 2015.  Bill has given talks on the history of photography, and he recently hosted a panel on the Upsides of Aging, with national aging experts and the Austin American-Statesman’s health care reporter.

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Westminster Residence

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FINE DINING

ALWAYS INNOVATINGWestminster demonstrates the highest industry standards in all departments. Leadership is empowered to implement their goals with innovation and that knowledge is shared community-wide.

• The Laurel and Dogwood Café dining venues were top performers on health inspections

• Food & Beverage managers attended three-month leadership training

• Three Food & Beverage staff received dedication awards/recogni-tion for their years of service

• Employees present ethnic cuisine selections for residents who enjoy international flavors

Top achievements for Food & Beverage Department

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CAMPUS CONSERVATION

• Hired staff to assist with quality assurance and work inspections for Environmental Services Department

• Drilled and connected wells to Preston and Wind-sor buildings for responsible water irrigation

• Food & Beverage storage freezers and refriger-ators for Preston building were put onto emer-gency generator panel for emergency prepara-tion

• Planted additional sustainable flora, adding annual colors on special occasions

• Maintain participation in community-wide single stream recycling program

• Maintain charge stations for electric vehicles

Top Achievements for Environmental Services & Facilities Management

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THE BEST IN CARE

• One of America’s Top Nursing Homes by U.S. News and World Report (last six years)

• Five-Star Quality Rating by Centers for Medicare & Medicaid Services

• Excellent Survey Results-Skilled Nursing by Texas Department of Aging and Disability Services

• Memory Support Nursing Staff are Certified Dementia Practitioners

• 100% compliance with Offsite Chart Audit Process

Top Achievements for Skilled Nursing & Resident Health Services

• Training and clinical rotations for CNA and LVN’s through partner-ships with University of Texas at Austin School of Nursing, Austin Community College and Cybertex Institute of Technology

• Training and clinical experience for social service, nursing adminis-tration, and dietician interns

• Participant in Texas Tech study on nursing communication and docu-mentation

• Fall prevention tools for residents and training among clinical and support staff

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Westminster is committed to expanding its non-profit footprint by forming and maintaining partnerships to address issues and opportunities to serve senior adults in Austin and Central Texas. Partnerships include Alzheimer’s Association, Texas Coalition for Culture Change, AustinUP, and Austin Groups for the Elderly and Life Care Services trainings.

COMMUNITYCONNECTIONS

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POPULAR ATTRACTION

LEADERSHIP

• Top performing sales team for Life Care Services, LLC

• Maintained strong occupancy in all levels of care, which is a leading indicator of financial stability

• Hosted unique events known to senior living com-munities based on popular demand

Top Achievements for Sales & Marketing

• Ongoing strategic planning for the future

• Independent and charitable donations totaled almost $15,000

• $31,500 raised to support the fight against Alzheimer’s disease, achieving Champion Team status from the Alzheimer’s Association

• 20% of our Board of Directors are residents (increased resident representation from 1 to 3 voting members on 14-member board)

• National Association of Home Builders Gold Winner for Best Repositioned Community

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STAR TREATMENTEvery year, Westminster residents nominate employees for outstand-ing achievement in community departments. Below are this year’s winners who were selected for their strong work ethic and commit-ment to Westminster’s high standards of hospitality.

Employee of the Year: Debora Moore, Lead Driver, Community Life Services

Louis Perkins, Janitor, Environmental Services Department (left)

Paola Perez, Concierge, Community Life Services (right)

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Not pictured:

Food and Beverage overall winner with 60 stars: Khem Adhikari, Server

Devotion: Maria Diaz, Server, Food and Beverage, 10+ years

Leadership: Danny Roach, Director IT, Security & Transportation, Community Life Services 

Tauri Newcomer Award: Kevin Sweed, Laundry Aide, Environmental Services

Phil Turner, Maintenance Tech, Plant Operations (above left)

Mauricio Hendrix, Cook, Food and Beverage (above right)

Leah Tunnell, Activities Coordinator, Assisted Living (left)  

Katharine Wheeless, CNA, Health Center (center)

Jasmine Clinton, Receptionist (right)

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CONVERSATION CORNER:AN INTERVIEW WITHNURSE ADELINE MUKWAMUGO, LVN

Please tell us about your position at Westminster.I started working at Westminster in 2007 as a Certified Nurse’s Aid (CNA) before leaving to attend nursing school in 2010. After nursing school, I worked for the State for a little while and then returned to my native Kenya. I came back to Westminster in January 2014 as a Licensed Vocational Nurse (LVN). My job is to ensure safety while providing care and medical treatments to residents. I tried working at other places but found that other employers weren’t as organized or as caring as Westminster.

What do like most about your job?I like that I work with people from all over the world. I have learned how to say a few words in different languages like French, Spanish and Arabic from my co-workers. I have tried different types of food from Haiti, Congo, and Jamaica. And I have learned that as different as our cultural backgrounds are, we are really not different as people. I can relate to so many of my co-workers and can understand what it takes to adjust to a whole new culture and life.

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Something I have learned from some of the residents is what real love looks like. Living in this era when technol-ogy has replaced many ways of communicating, there is such a disconnect and I get to see people who survived war and have been married for more than 60 years.  I also learned that you are never too old to attend school. One resident told me he got his degree when he was 60. I have also learned that there’s a song with my name in it, “Sweet Adeline.” I don’t know the song but I get asked about it a lot. Can you tell us what inspires you most about working at Westminster?I enjoy being around people from a different generation. Getting to know the residents and their stories inspires me to dream bigger and to work harder at achieving my dreams so that I’ll have my own story to tell about all the places I get to go and things I get to do.

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FINANCIAL DATA & DISCLOSURES

STABILITYIn 2014, Westminster continued its strong finan-cial performance and exceeded all covenants and financial benchmarks, placing it among the top tier in the senior living industry.

• BB+ Fitch Rating

• Debt ratio is 2:11

• Cash reserves extending 21 months

• Balanced budget for FY14

Maya Angelou

YOU CAN’T USE UP CREATIVITY.THE MORE YOU USE, THE MORE YOU HAVE.

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Operating Revenue

Total Independent Living Revenue 15,628,511.83

Total Health Center Revenue 5,768,668.92

Total Assisted Living Revenue 4,021,070.44

Total Other Operating Revenue 42,708.52

Total Operating Revenue 22,460,959.71

Operating Expenses

Total General & Administrative Expense 3,616,980.57

Total Plant Expenses 2,886,059.94

Total Environmental Service Expense 1,192,365.11

Total Food & Beverage Service Expense 5,384,169.97

Total Resident Services Expense 846,690.87

Total Health Center Expense 5,191,244.98

Total Assisted Living Expense 414,217.09

Total Operating Expense 19,531,728.53

Natural Account Ytd ActualUNAUDITED FINANCIALS2014 OPERATING STATEMENT

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Natural Account Ytd Actual Natural Account Ytd Actual

Other Income Amortization Income 3,803,890.00

Entry Fee Income - Death 863,690.48

Entry Fee Income - Move Out (5,178.72)

Entry Fee Income - Cancellation 1,000.00

Apartment Custom Work 38,760.00

Gifts & Contributions 84,999.00

Interest Income - Non Operating 812,820.91

Gain/Loss on sale of investments 90,581.58

Unrealized Gain/Loss on Investments 132,263.03

Gain/Loss on sale of assets (27,382.01)

Misc. Income 36,794.31

Total Other Income 5,832,229.73

Other Expenses Amortization Expense 66,720.96

Depreciation Expense 4,372,895.38

Interest Expense - Non Operating 4,614,955.57

Professional Non-Operating 18,831.12

Unrealized gain or loss on derivative (65,159.00)

Misc. Expense 11,325.07

Total Other Expenses 9,019,569.10

Summary Net Operating Income 2,929,231.18Total Other Income 5,832,229.73Total Other Expenses 9,019,569.10

Net Income/(Loss) (258,109.19)

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Independent Living

Total Units 331.00

Units Occupied 315.38

Occupied 95.28%

Total Residents 388.50

Double Occupied 23.19%

Health Center

Total Beds 85.0

Beds Occupied 82.13

Occupied 96.63%

Medicaid 0.0

Medicaid bed hold 0.0

HOSP 0.0

Insurance 0.0

Private Pay 14.77

Permanent life care 56.57

Temporary life care 5.59

Private bed hold 0.11

Medicare 4.28

HMO 0.81

Other 0.00

OCCUPANCY RATES Average monthly totals for period: 2014-01 to 2014-12

Photo by Sheldon Lloyd

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Food & Beverage

Meals 9,255

Meals per Resident 24

Employee Meals 1,945

Meals per FTE 8

Guest Meals 1,745

SNF Meals 7,475

AC Meals 1,947

Total Meals 22,366

Plant Utilities

Gas /000 sq ft 22.63

Electric /000 sq ft 206.32

Water /000 sq ft 28.54

Sewage /000 sq ft 36.27

Other Expenses/Units Occupied 199.91

Environmental Services

#FTEs 26.97

Times Cleaned per Month 4.33

#IL Occ Units Cleaned FTE 50.65

Assisted Living

Total Units 22.00

Units Occupied 21.22

Occupied 96.45%

Total Residents 21.22

BOARD OF DIRECTORSBoard of Directors

William D. BrownMike Eledge, Chair

James FliellerDavid Fowler

Paul. E. HilgersNick Moore

David QuintanillaDavid E. ReddingEdwin R. Sharpe

James (Buzzy) Woodworth

Resident RepresentativesTerrell Blodgett

Peter FlawnTibby Wright

Legal CounselKevin Reed of

Reed, Claymon, Meeker & Hargett

“The Board of Directors works to ensure that the partnership with LCS remains strong so Westminster will continue to be a dynamic place to live and thrive. There is no time to rest on our laurels with the successful expansion and increased health care services of the Windsor Building. We must continue to build upon that strong financial foundation and leverage that strength planning for a long-term sustainable future. I have been impressed with the sincerity and compassion of both the Board Members and Management to address the needs of the residents on a daily basis.“

-Board Member, Paul Hilgers

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Excerpt from Harvest of the Hares by Edna Hassinger

In gleaming fields of golden ripened grain,

I learned a point so powerful, yet plain:

It changed my tune forever, and soon saved

me from the righteous roaming I had craved.

Since early years I had this haunting yen

to work where modern man had never been,

and teach tough tribes God’s brotherhood of man:

Obsessed, I’d even sketched a how-to plan!

My home was time-aged cedar, loved by me,

with quietness of a shrine-like quality:

Its front yard starred with daisies, never mown,

dream-nights were soft, dense darkness, fire-fly sown.

Not far away strong river currents flowed,

o’er rocky bed, then leaping where it bowed,

it conjured rainbows in the sunlit spray:

My favorite spot to let blessed spell hold sway.

This atmosphere of beauty, known since birth,

so rich in pets and plants and fresh, clean earth,

had honed the high ideals and saintly ways

inherent in this lass of pre-teen days.

Life Care Services LLC (LCS) is the nation’s leading developer and manager of senior living communities. Since 1971, the people and partners of LCS have touched the lives, served the needs, and fulfilled the retirement dreams of thousands of people across the nation. Life Care Services LLC (LCS) is a rec-ognized national leader in senior living ser-vices. LCS provides unmatched breadth and depth of experience and commitment to the unique needs of our clients.

Simply stated, LCS has always put people first. Every LCS community benefits from decades of expertise in planning, development, and responsive management that helps people thrive.

ABOUT LIFE CARE SERVICES

4100 JACKSON AVE AUSTIN, TX 78731 | (512) 454-4643 | WWW.WESTMINSTERAUSTINTX.ORG