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Live Webinar: Managing SAP ERP Upgrade with

Enhancement Packages

Marc Steidten

Global Upgrade Office, SAP AG

April, 2012 Public

Sanjeev Dali and Rajiv Kumar

Colgate Palmolive Company

April, 2012

© 2011 SAP AG. All rights reserved. 2 Public

The information in this presentation is confidential and proprietary to SAP and may not be disclosed without

the permission of SAP. This presentation is not subject to your license agreement or any other service or

subscription agreement with SAP. SAP has no obligation to pursue any course of business outlined in this

document or any related presentation, or to develop or release any functionality mentioned therein. This

document, or any related presentation and SAP's strategy and possible future developments, products and

or platforms directions and functionality are all subject to change and may be changed by SAP at any time

for any reason without notice. The information in this document is not a commitment, promise or legal

obligation to deliver any material, code or functionality. This document is provided without a warranty of any

kind, either express or implied, including but not limited to, the implied warranties of merchantability, fitness

for a particular purpose, or non-infringement. This document is for informational purposes and may not be

incorporated into a contract. SAP assumes no responsibility for errors or omissions in this document,

except if such damages were caused by SAP´s willful misconduct or gross negligence.

All forward-looking statements are subject to various risks and uncertainties that could cause actual results

to differ materially from expectations. Readers are cautioned not to place undue reliance on these forward-

looking statements, which speak only as of their dates, and they should not be relied upon in making

purchasing decisions.

Legal disclaimer


Agenda for today

1. SAP Roadmap and Enhancement Package Concept

Long-Term Predictability ▪ More Innovation ▪ Less Disruption

2. Managing SAP ERP Upgrade with Enhancement Packages

Customer Experience – Colgate Palmolive Company


Market trends and customer requirements

Non-Disruptive Innovation Road Map for the Business Suite

• Industry-wide unmatched long-term predictability in evolution and maintenance with

continuous innovation of current functionality, UX and TCO

• Game-changing innovations accessible in the context of the customer‟s landscape

• Unique non-disruptive delivery method

Mobility Smart-phones outsell PCs

By 2013, mobile devices will be the

primary method of internet access

worldwide

Big Data Data volume for enterprise

applications is doubling every 18

months

Cloud Business opportunities through

cloud offerings

New Business Models Big Data and mobility open opportunities

for new business models that customer

need to adopt

Cost efficiency Customer have to manage TCO

tightly

Investment Security Customers require investment

security according to their planning

horizons


The SAP Way Long-Term Predictability – More Innovation – Less Disruption

• Long-term predictability for

the Business Suite: Customers

want to make the most out of

their investments and expect a

clear perspective for their

strategic software investments.

Breakthrough

Evolution

More Innovation Less Disruption Long-Term Predictability

December

2020 2015

• Evolutionary Innovation:

Gradual evolution of enterprise

software that spans from

functional enhancements to TCO

and new user experiences.

• Breakthrough innovation:

Breakthrough innovation to adopt

new business practices and

processes as quickly and

smoothly as possible.

• Delivery without disruption:

Customers want to avoid cost,

time and skill hurdles to adopt

innovation easier and faster.


Long-Term Predictability

Maintenance Extension for SAP Business Suite

• To manifest the long-term predictability of the Business Suite and in support of the Innovation Strategy

and Roadmap the standard maintenance will be extended

• SAP extends mainstream maintenance for the Business Suite core applications1 to December 2020

1The SAP Business Suite 7 includes the core applications (SAP ERP 6.0, SAP PLM 7.0, SAP CRM 7.0, SAP SCM 7.0, SAP SRM 7.0), supplementary

applications and industry applications. 2 Mainstream Maintenance for SAP NetWeaver 7.0 ABAP will be extended through December 2020 and for NetWeaver 7.0 Java (also incl Dual

Stacks) until December 2017. 3 If JAVA based ERP Components are used an Update to at least ERP EHP4 has to be performed until December 2017.

SAP ERP 6.0

EHP4

EHP5

EHP6

2010 2011 2012 2013 2014 2015 2016 2017 2018 2020 2008 2005 2009 2006 2007

SAP CRM 7.0

SAP SCM 7.0

SAP SRM 7.0

2019

SAP AS ABAP NetWeaver 7.x2)

SAP

Business Suite 7 Core Applications

EHP13)

EHP23)

EHP33)

EHP1 EHP2

EHP1 EHP2

EHP1 EHP2

Longer

Maintenance

until 2020


SAP ERP 6.0 is the technical prerequisite for using many

of SAP‟s innovations

Functionality

activated

Enhancement

package(s)

installed

SAP ERP 6.0

Applications

Shared Services

Fin. Supply Chain Mngt

Learning & Talent Mngt

Linear Asset Mngt

Industry enhancements

“User Experience”

and many more…

Mobile

Productivity Apps

Mission Critical Apps

Sybase Unwired

Platform

Technology & Db

Sybase ASE database

HANA Accelerators (COPA

and others)

Analytics

BI 4.0

Embedded Analytics

Crystal Reports

Cloud

Sales on demand

Sourcing on demand

Landscape virtualization

Mngt

Upgrade

ERP 2004, 4.7, 4.6c

Dormant

< 4.6C

• SAP AGS Upgrade Now Campaign for ES customers

• SAP Services EMEA Upgrade Campaign

• Rapid Deployment Solutions support fast implementation

Upgrade

• Extended Maintenance ends March 31, 2013 !


SAP innovation then and now Innovate faster and easier with SAP enhancement packages

Adoption of innovations / business functionality now

in shorter increments thanks to SAP enhancement packages!

SAP ERP 6.0

ERP 6.0

+ SAP enhancement packages

Innovate on stable core

Lower TCI and TCO SAP R/3 4.6 standard

Bu

sin

ess F

un

cti

on

ality

Time

EHP 3

EHP 4

EHP 5

Upgrade

Then... ... and now!


Enhancement packages Enhancement packages as consolidation point

IN-ADV SP

NEW FUNCTIONALITY

IN-ADV

IN-ADV IN-ADV

SP SP

Enhancement Packages are an important element of our shipment strategy

Provide new, highly integrated core functionality encapsulated in Business Functions

Accumulates functionality delivered in Support Packages and In-Advance Shipments

Notes aggregated into Support Packages into Enhancement Packages

NOTES

ENHANCEMENT PACKAGES

ADD-ONS

(IN-ADVANCE SHIPMENTS)

SUPPORT PACKAGES

CONSOLIDATION


Your place to find improvements and innovations

https://service.sap.com/findinnovation

What is the

longterm roadmap

for the SAP

Business Suite?

Which functionaltiy

is available in the

new releases for

me?

Which functionality will be

available with the

enhancement packages or

releases?


Identify delta functionality with SAP Solution Browser

• Identify delta functionality available after an upgrade or

enhancement package implementation.

• Available for all core applications of SAP Business Suite

7: SAP ERP, SAP CRM, SAP SRM, SAP SCM and SAP

Solution Manager

• Available in English, German and Japanese (partly)

• New: EHP6 for SAP ERP (incl. SAP PLM)

• New: EHP2 for SAP CRM, SAP SCM and SAP SRM

• New: SAP Solution Manager Content

Description

Further Information / Tool Access

Benefits

• Via SAP Upgrade Info Center at: http://service.sap.com/solutionbrowser

• Direct access at: http://sapsolutionbrowser.com

• Tailored access to detailed and structured delta information

• Reduced effort to define a business case or value proposition for an upgrade

• Fast identification of capabilities that respond to user requirements

http://service.sap.com/solutionbrowser

http://service.sap.com/uda

http://sapsolutionbrowser.com/

http://service.sap.com/upgrade-erp


Business function prediction for SAP ERP provides

customer specific view on innovation

• SAP offers a free report: prediction of relevant enhancement package functionality based on your existing system usage, including direct access to:

• Overview Presentation

• Release Notes and Documentation

• Test Case Catalogs and Technical Usage

Description

Further Information / Tool Access

Benefits

• SAP Service Marketplace at: http://service.sap.com/bfp

• Email: [email protected]

• Tailored access to detailed and structured delta information for your business

• Reduced effort to define a business case or value proposition for an upgrade

• Fast identification of capabilities that respond to user requirements

http://service.sap.com/bfp

mailto:[email protected]




SAP enhancement packages Installation with regular maintenance + selective activation

Support

Package Support

Package

EHP EHP

Inactive Business

Functions

Time SAP

System

1. Always install SAP enhancement packages combined

with Support Pack Stack as a maintenance activity with minor

additional effort and facilitated by the new EHP Installer tool.

2. Select and activate the functionality needed by your

business using the Switch Framework. Functionality

your business does not need will remain dormant.

Business Function Activation

active active

Support

Package

Support

Package


Conclusion

• SAP offers evolutionary and break-through innovation for the SAP Business Suite

• Innovations will be delivered continuously and non-disruptively

• The Long Term Predictability with the SAP Business Suite in un-matched in the industry

• SAP Business Suite remains the future-proof choice for best-run businesses

Breakthrough

Evolution

More Innovation Less Disruption

December

2020 2015

Best run future with SAP Business Suite

Long-Term Predictability


Agenda for today

1. SAP Roadmap and Enhancement Package Concept

Long-Term Predictability ▪ More Innovation ▪ Less Disruption

2. Managing SAP ERP Upgrade with Enhancement Packages

Customer Experience – Colgate Palmolive Company

Sales by Division Pet

13%

Europe/South

Pacific

21%

Latin America

27%

North

America

19%

Greater

Asia/Africa

19%

$15.5 + Billion in

Sales

39,200

Colgate People

Products Sold in

200 Countries &

Territories

17 of 27

ORAL CARE PERSONAL CARE

HOME CARE PET NUTRITION

19 of 27

SAP Implementations 109 Countries 99.8% of the Business

North America

Europe

Asia

Hill‟s

South

Pacific

South Africa Latin America

Central

Europe COP

20 Of 27

Mobile Solutions (Sybase)

Enterprise Search

HANA

BI Reporting & Analytics (Business Objects suite)

Master Data Management

Identity Management (To SAP & no-SAP systems)

Solution Manager

Change Manager

PPM

Governance Risk & Compliance (GRC)

End to End SAP Strategy

CBP/TPM

Trade

Promotion

Management

eSales

Customer

Service &

Sales

CRM

Focus on

the

Profession

PLM

New

Product

Development

eBuy(EBP)

Procure to

Pay

BPC

Financial

Consolidation

System

HCM

Human

Resources

Systems

Integrated Business Information: SAP ECC 6.0

SAP Portals

Application Portfolio

Access & Optimization

SCM

Supply

Chain

Management

21 / 27

22 / 27

Global R3 Upgrade Program

Upgrade All R3 system with in 2 years, 2007-2009

Consolidate smaller R3 system into one of the regional system

One step combined Upgrade & Unicode conversion

Technical Upgrade – Combine EhP with SP with no activation

Leverage New functionality post upgrade

Limit System changes during the Upgrade

Archive data to reduce system conversion time

Global R/3 Landscape(2007) – System Complexity

High Medium Low Degree of Difficulty

Classification

Overall

System

Rating

DB Size

(Tera Byte)

Custom

Executable

Code Pages &

Languages

SAP

Release

NON MDMP

Latin

America 6.5

3879 1 CP + 3 Languages 4.6c

North

America 1.8

8757 2 CP + 6 Languages

4.6c

COP 0.6 3021 1 CP + 1 Languages

4.6c

MDMP

Asia Pacific 4.2 2693 3 CP + 3 Languages

4.6c

Hill‟s 4.3 3690 2 CP + 8 Languages

4.6c

Africa &

RU/UA 1.0 2100 3 CP + 3 Languages 4.6c

MDMP - Blended Codepage

Europe 4.5 8000+ 6 CP + 27 Languages 4.7

23 / 27

Key Drivers

• Support Business Consolidation

• Consistent Information Globally

• Faster / Simple Access Anywhere

• Unicode Solution for multiple language

• Leverage New functionality post upgrade

• Existing system are End of Support lives‟

• Next Release confirmed by SAP is ECC 6.0

• Co-Innovation & early adoption to leverage new technology

• New developments from SAP work on higher release

• Opportunity to move toward standard functionality

• Decommission unneeded objects

24 / 27

Global SAP ECC 6 Upgrade

Sep Oct Nov Dec Jan Feb Mar Apr May Jun Jul Aug Sep Oct Nov Dec Jan Feb Mar May Jun

2007 2008 2009

Asia Pacific – Oct 12

Europe – May 19

Latin America – August 18

North America – January 19

Hill‟s – May 25

•Reduced data base size by 25% to 30%

•Code conversion savings by 40%to 50%

•30 languages 25 / 27

Learning’s

• Plan extra efforts for system with multiple codepages & languages

• Archive data of large tables to reduce conversion time

• Early involvement of language expert for Scan & Unicode conversion

• Use Hints to reduce manual effort on language assignment

• Increase memory & Processor to improve scan run time

• Execute Scan with optimize parameter ( 2 & 30 words)

Vocabulary Assignment

• Output with local language works fine with Windows driver and may have issues with SAP printer drivers

Outputs with Local language

26 / 27

Learning’s

• Dependency on DB Size & Language Conversion effort

• Work with SAP to optimize timing for Upgrade & DB Conversion

• Plan mock run close to production to get better estimate on downtime

System Downtime

• No major functional change from 4.6 to ECC 6.0 with Technical

upgrade

• Very minimal end user training effort

• Require extensive Testing by IT & Business for smooth conversion

Functional Testing

27 / 27

Learning’s

Available with Enhancement Pack (EhP)

Plan the EhP installation by choosing required „Technical Usages‟

New functionality is group by business function

Review SAP documentation on New functionality to estimate the effort

Activate business function which has new functionality

Only reversible business function can be deactivated post EhP 5

28 / 27

Working with

Enhancement Packs

29 / 27

What‟s new in EhP

Technical Usages

• Valid set of Software components grouped by Industry

Collection of New Business function

• Mapped to Technical Usages

Switch Framework

• Selective activation of new functionality

• Activation trigger code enhancement for new functionality

• Deactivation possible for reversible function only

Flexibility

• Choose what / when you wish to implement

• Isolate impacted objects

• Avoid risk of side effects

30 / 27

604 ABAP Product Instance SW Component 1 SW Component 2 SW Component 3 SW Component 4 SW Component 5

Discrete Ind. & Mill Products SAP_APPL 6.04 EA-APPL 604 ECC-DIMP 604

Oil&Gas SAP_APPL 6.04 IS-OIL 604 IS-PRA 604

Catch Weight Management SAP_APPL 6.04 IS-CWM 604 FINBASIS 604 SEM-BW 604

Hospital SAP_APPL 6.04 IS-H 604

Public Sector Accounting SAP_APPL 6.04 FI-CA 604 IS-PS-CA 604 EA-PS 604

Insurance SAP_APPL 6.04 FI-CA 604 INSURANCE 604

Media SAP_APPL 6.04 EA-APPL 604 FI-CA 604 IS-M 604

Utilities/Waste&Recycl./Telco SAP_APPL 6.04 EA-APPL 604 FI-CA 604 IS-UT 604

Leasing/Contract A/R & A/P SAP_APPL 6.04 EA-APPL 604 FI-CA 604 FI-CAX 604

Oil&Gas with Utilities SAP_APPL 6.04 EA-APPL 604 IS-OIL 604 IS-PRA 604 FI-CA 604

Retail SAP_APPL 6.04 EA-RETAIL 604

Global Trade SAP_APPL 6.04 EA-GLTRADE 604

Financial Supply Chain Mgmt SAP_APPL 6.04 FINBASIS 604 SEM_BW 604

Central Applications SAP_APPL 6.04 EA-APPL 604

Defense SAP_APPL 6.04 EA-APPL 604 EA-DFPS 604 ECC-DIMP 604

Defense for Public Admin SAP_APPL 6.04 EA-APPL 604 EA-DFPS 604

Financial Services SAP_APPL 6.04 EA-FINSERV 604

Strategic Enterprise Mgmt FINBASIS 604 SEM-BW 604

Human Capital Management SAP HR 6.04 EA-HR 604

Learning Solution SAP HR 6.04 EA-HR 604 LSOFE 604

SAP Learning Sol - Frontend ABAP LSOFE 604 (FRONT END)

E-Recruiting ERECRUIT 604

ESA ECC-SE ESA ECC-SE 604

PLM Core SAP_APPL 6.04 EA-IPPE 404 PLM WUI 7.0

EAM Config Control SAP_APPL 6.04 EA-APPL 604 EA-IPPE 404

EhP – Technical Usages with Software Components

New Functionality in EhP is available as per Software component installed

Software component are mapped to Technical Usages

Technical Usages as relevant to be installed on Colgate environment as highlighted in Green

31 of 27

EhPs@Colgate

Approach

• Technical Upgrade

• Combined Upgrade with latest EhP & SP

• Combined with On going development

• Install Technical Usages relevant to business process

• Have separate plan to activate new functionality

Key Drivers

• New Business functions which has business benefits

• Improve Usability & User experience

• Leverage new technology

32 / 27

EhP Activation@Colgate

33 / 27

Application Business Function Description

ECC 6.0 / EhP 4

EA-SCM SCM extension

SCM 7.0 / EhP 1 SCM-APO-DP-SNP-CTM

CRM 7.1 / EhP 1

CRM_MKT_HVS High Volume Marketing

CRM_WEB_CHANNEL CRM Web Channel

ERP_ENTERPRISESEARCH Embedded search in SAP HR

UI_FRW_1 UI Framework

EhP Activation@Colgate

34 / 27

Application Business

Function Description

ECC 6.0 / EhP 5

Global HR

HCM_ASR_CL_1

HCM_ASR_CL_2

HCM_ASR_CL_3

HCM Administrative Services 01. 02 & 03

HCM_CE_PT

HCM, Time and Labor Management for

Concurrent Employment

HCM_ESS_CE

HCM, ESS for Concurrent Employment

and Global Employment

HCM_ESS_CI_1 HCM, ESS for Personal Information

HCM_ESS_WDA_1 Employee Self Services on WebDynpro

ABAP

HCM_TMC_CI_1 HCM, Core Processes in Talent

Management

ERP_ENTERPRISESEA

RCH Embedded search in SAP ERP

Enhancement Packs@Colgate

Business Benefits

35 / 27

Area Functionality Business benefit

Supply

Chain

Parking of erroneous queue

having data err

Timely completion of all Planning jobs with no system

performance impact

Multiple users are allowed to

update Transport lane for

different products

Improved User experience .

Planners can maintain data for common transport lane without

system lock

CRM

High volume Marketing Able to filter large volume of Business Partner data by various

attributes . This helped in faster & timely communication to

business partners.

CRM Web Channel Enhanced user experience

Embedded search in SAP ERP Ability to perform full text & fuzzy search on business objects,

like material , Customer Order info.

36 / 27

Area Functionality Business benefit

Global

HR

ESS / MSS Self Service solution for Employee & Manager of HR

processes

Talent management Better UI and enhanced user experience for HR planning

Leave Management On Line Leave management in one standard system


Business Benefits

Plan installation & Activation of new functionality on a sandbox

Plan regression testing with EhP installation

Detail evaluation required on new functionality to assess business benefit

Research on SAP Service Market place for new functionality documentation

Execute Tcode - SFW5 “Switch framework activation”

Plan activation in each system manually – Dev, Quality & Production

Activation trigger code enhancement

Review the „Impact Analyzer‟ for testing scope with activation

Plan additional hardware resources in some cases for better performance on new functionality


37 / 27


Technology Changes

Change in ABAP version from 7.01 to 7.02 with EhP 5

With EhP 6 most business function uses Webdynpro

38 / 27

Enhancement Packs – Future Plan

39 / 27

Application 2012 2013

ERP-ECC 6.0 EhP 6

HR-ECC 6.0 EhP 6

PLM-ECC 6.0 EhP 7

SCM 7.0 EhP 3

CRM 7.0 EhP 3

SRM 7.0 EhP 3

Include Enhancements pack as part of Organization upgrade strategy

Identify upfront what Technical usages to be installed with EhP Upgrades

New functionality is released as part of Business function in Enhancement pack and Support pack includes Bug fixes & general changes

Through testing is required to install Enhancement packs

Use Test Case catalog provided by SAP to know scope of testing required with Business Function activation

Review SAP documentation available on Service market place to assess the benefits on new functionality

Some of the new functionality works on BI & Portal and will need additional set up

In Summary

40 of 27

Q & A

41 / 27

43

Annexure

The glowing bulb indicating

activation of new Functionality The Test Catalog specifies

the scenario to be tested

post activation

Dependencies for

activation of a

functionality is displayed

44

Annexure

Impact Analyzer:

Displays Roles effected from the

activation of new functionality

Thank You!

Contact:

Marc Steidten

Global Upgrade Office

SAP AG

[email protected]

Contact:

Rajiv Kumar

General Systems Manager

Colgate Palmolive Company

[email protected]



APPENDIX


Functionality

aktivated

Enhancement

Packages

SAP ERP 6.0

Applications

Mobile Technology & DB

Analytics Cloud

• Technical foundation to run, extend and innovate your business processes

at your own pace.

• Opens the door to Mobile applications, In-memory, Cloud and business

analytics with “out-of-the-box” integration and short implementation times

(RDS)

• Maintenance is increased until end of 2020

• Secures enterprise-wide transparency, consistency and compliance

throughout the maintenance period.

• Allows innovation in a non-disruptive manner offering reduced cost and

minimized risk to customers with SAP enhancement packages.

• Customers can technically update their SAP ERP first and enhance later by

selective activation.

• Management the “Total Cost of Ownership” with combined maintenance

cycles for SPS and EHPs.

• Tools in SAP Solution Manager optimizing the SAP ERP usage.

Why customers should upgrade now? The value of SAP Business Suite 7

Prerequisite for innovation and longterm perspektive !


Why customers need to upgrade to SAP Business Suite 7

End of extended maintenance on 31. March 2012 !

During customer-specific maintenance, the following restrictions in the scope of service apply:

NO delivery of legal changes

NO delivery of Support Packages

NO guarantee for technological updates (for example: no new kernel versions for the support of new database versions and operating system versions, no

new patches for non-ABAP components, in some cases no direct upgrade to a current release, no support of new

interfaces)

NO service level agreements for initial response times and corrective measures

NO remote support for the evaluation of the latest Enhancement Package

Some recent versions of software from third-party providers may not be supported

Customers may have to pay for the expense of solving new problems not yet known to SAP

Customers may experience problems if their system has an obsolete Support Package level

Customers may encounter problems that have been corrected with a more recent Support Package. In addition, it may be more difficult or even impossible to create individual corrections.

Releases

SAP ERP 2004

SAP R/3 4.

SAP R/3 4.6C

Releases below

SAP R/3 4.6C


Release and Maintenance Strategy Overview for core application releases

2011 2012 2013

Ext. Maintenance

(+ 4%)*

Ma

r

2014 2015 2016

Mainstream Maintenance

Ma

r

2017

This strategy is also valid for add-on applications and SAP enhancement

packages based on the releases above. Mainstream maintenance

Customer-specific maint.

Ext. Maint. (incl. in

SAP Enterprise Support)

SAP Enterprise

Support cust.

Other

customers Customer-Specific

Maintenance

Customer-Specific

Maintenance

Ext. Maintenance

(+ 4%)*


SAP Enterprise Support)

SAP Enterprise

Support cust.

Other

customers

Customer-Specific

Maintenance

Customer-Specific

Maintenance


SAP Enterprise Support) SAP Enterprise

Support cust.

Other

customers

Customer-Specific

Maintenance

Customer-Specific

Maintenance

Extended Maintenance

(+ 6%)*

De

c

Ext. Maintenance

(+ 4%)*

Customer-Specific

Maintenance

Ext. Maint.

(+ 2%)* Mainstream Maint.

Ma

r

Ma

r

Ma

r

SAP CRM 6.0 (SAP CRM 2007),

SAP SCM 5.1 (SAP SCM 2007),

SAP SRM 6.0 (SAP SRM 2007)

SAP ERP 2004, SAP

NetWeaver 2004, SAP

SRM 4.0 (SAP SRM

2004), SAP SCM 4.1

(SAP SCM 2004)

Ext. Maint.

(+ 2%)*

Ext. Maintenance

(+ 4%)* Mainstr. M. Customer-Specific

Maintenance SAP SRM 5.0 (SAP SRM 2005)

SAP CRM 5.0 (SAP CRM 2005),

SAP SCM 5.0 (SAP SCM 2005)

Ext. Maint.

(+ 2%)*

Ext. Maintenance

(+ 4%)*

Ma

r

Ma

r

SAP ERP 6.0, SAP CRM 7.0, SAP

SCM 7.0, SAP SRM 7.0, SAP NW 7.3

Extended maintenance +2%


Ext. maint. incl.in SAP Ent. Support


Customer-Specific

Maintenance

SAP R/3

Enterprise

47x110, 47x200

SAP R/3 4.6C

De

c

2018 2019 2020

TBD

New:

Mainstream Maintenance to Dec. 2020

* Overall payment is SAP support fee plus additional fee of 2% or 4% of the maintenance base per year.

Refer to SAP Note 1648480

for details and restrictions

of maintenance extension

to 2020

https://service.sap.com/sap/support/notes/1648480


What‟s New in Innovations 2011 (incl. EHP 6 for ERP)? Visit the Service Marketplace for comprehensive information

service.sap.com/innovations2011

All information on Innovations

2011 (currently in ramp-up):

• EHP 6 for SAP ERP

• EHP 2 for SAP CRM

• EHP 2 for SAP SRM

• EHP 2 for SAP SCM

• EHP 2 for SAP PLM

service.sap.com/erp-ehp

Detailed information on EHP 6 for

SAP ERP

• New business functions by

industry

• New business functions by

Line of Business

• New cross industry

enhancements

http://service.sap.com/innovations2011

http://service.sap.com/erp-ehp




© 2012 SAP AG. All rights reserved. 51

SAP Innovation Webinars Your central point of access to live and on-demand sessions

• Get an overview of upcoming live sessions and available on-demand webinars

• Leverage existing one-hour replays and download the related presentations

Speed up your innovation consumption for SAP Business Suite 7!

http://service.sap.com/innovation-webinars

Customer experiences

on the usage of new

SAP enhancement package

functionality

Customer experiences on

upgrading to SAP ERP including

enhancement packages Overview on new enhancement

package functionalities available for

each functional area in SAP ERP

Insights into SAPs innovation

roadmap and strategy

Topics covered are related to SAP Business Suite upgrades and enhancement packages:





Getting started: SAP Service Marketplace (1/2)

Topic Link

What is SAP Business Suite 7? http://service.sap.com/businesssuite

What‟s new in SAP Business Suite? What is innovations 2011? http://service.sap.com/innovations2011

What are SAP‟s innovation plans and how can I build my road map

to value?

SAP Road Maps:

http://service.sap.com/roadmap

Where can I find more information about SAP enhancement

packages?

(also EHP 6 for ERP 6.0)

SAP ERP: http://service.sap.com/erp-ehp

SAP CRM: http://service.sap.com/crm-ehp

SAP SCM: http://service.sap.com/scm-ehp

SAP SRM: http://service.sap.com/srm-ehp

SAP PLM: http://service.sap.com/plm-ehp

Why should I upgrade to SAP Business Suite innovations 2010? Upgrade Information Center:

http://service.sap.com/upgrade

Where can I find structured information on new and enhanced

functionalities in SAP Business Suite?

Solution Browser Tool:

www.sapsolutionbrowser.com

How can I identify relevant functionality in SAP enhancement

packages?

Business Function Prediction:





http://service.sap.com/crm-ehp



http://service.sap.com/scm-ehp



http://service.sap.com/srm-ehp



http://service.sap.com/plm-ehp







Getting started: SAP Service Marketplace (2/2)

Topic Link

How can I identify the value of adopting SAP Business Suite 7?

And how can I get more out of my SAP investment?

Value Insight Session:

http://service.sap.com/vis

Where can I get the knowledge I need when I need it? Online Knowledge Products:

http://service.sap.com/OKP

Where can I get more information on Application Life-Cycle

Management? http://service.sap.com/alm

What benefits do I have with SAP Enterprise Support and which

services are available to me?

SAP Enterprise Support and Services:

http://service.sap.com/enterprisesupport

SAP Enterprise Support Services

Is there any SAP assistance available that supports me evaluating the

innovation capabilities of the latest SAP enhancement packages?

SAP Accelerated Innovation Enablement:

http://service.sap.com/aie

How can I implement and activate new business functions with SAP

Solution Manager?

Enhancement Package Information Center

(tab “Activate”)






http://service.sap.com/OKP

http://service.sap.com/alm



http://service.sap.com/aie





Get Transparency on Possible License Implications when Activating

Content from SAP Enhancement Packages for SAP ERP

– Target Audience

Project managers

Business analysts

Administrators

– Content

Provides guidance about possibly required

licenses when activating business functions

and using the new functionality delivered by

an Enhancement Package for SAP ERP

Reflects the status of SAP‟s licensing

practices for SAP enhancement packages

(status May 2011; will be updated regularly)

Covers Line-of-business (LoB) functions

and industry-specific functions included in

SAP enhancement packages

Direct link: http://service.sap.com/sap/support/notes/1524246 (login to SAP Service Marketplace required)

http://service.sap.com/sap/support/notes/1524246

http://service.sap.com/sap/support/notes/1524246


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