listening skills in technical education
TRANSCRIPT
BY RISHABH LALA
A GREAT SAYING…
1. How can a poor listener can become a master of
communication.2. How can a technical
interviewee understand the expectations of the interviewer
Accurate Definition of listening:
It is a physical and psychological process, that
involves choosing to listen,
understanding, and responding to sound
messages.
What is the difference between HEARING and LISTENING?
•Hearing: the physical process of sound waves reaching your ear and sending messages to you brain.
• Listening: the intellectual process that combines hearing with evaluating
Before
After
HearingThe reception of sound.
Hearing
Choosing
The reception of sound.
The act of choosing to focus attention on the message.
Hearing
Choosing
Understanding
The reception of sound.
The act of choosing to focus attention on the message.
Deciding what the message means to you.
Hearing
Choosing
Understanding
Responding
The reception of sound.
The act of choosing to focus attention on the message.
Deciding what the message means to you.
Your reaction to the message. It can be emotional and intellectual.
