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L I S A D I N G W A L L

OBJECTIVE

I am currently interested in obtaining a position with a company that stresses quality and co-operation while appreciating hard work and loyalty. I feel that I would be an asset to any company whose philosophy includes teamwork and an attempt to achieve excellence.

SUMMARY OF QUALIFICATIONS

Certified Associate in Project Management Currently In Progress

Lead Without A Title Training Enrolled May 2016 – Present

HERO Ambassador November 2015 – Present

Smart Serve License January 2012 - Present

Standard First Aid/CPR(C) July 8th 2007 –Present

G Class Driver May 2011 - Present

WORK EXPERIENCE

Business Specialist January 2015 to Present

Wireline and Wireless Hybrid Agent

[Rogers Communications 8200 Dixie Road Campus, Brampton]

- Assist customers in making changes and updating their business account, while instilling and improving the reputation and focus of the Rogers mission through excellent customer service. High focus on sales. Creator of “The Adjustment Project” with director approval, working to reduce the revenue disbursed in credits through BSD annually.

Census 2016 Enumerator May 10th 2016 to July 29th 2016

[Government of Canada – Statistics Canada]

- Working with assignment lists to scope local areas and ensure

that all active members have completed their 2016 Census.

Tracking and reporting to Statistics Canada.

CSA – Customer Service Agent 2014 to January 2015

[Delta Airlines YYZ Airport]

- Work with ground crew and passengers from all around the

world, in order to ensure they experience the best out of Delta

during their travels. Create schedules for teams, create and

analyze the weight and balance report for each flight.

Team Coordinator June – August 2012

[Marks Work Warehouse]

- Schedule my team while on duty, arranging them in the most

suitable way to ensure that tasks are completed in accordance to

demand and customer flow. Report to my store manager each

day. Trusted with the ability to open and close the stores financial

accounts and the keys to the Brampton location.

PR & Vendor Organizer 2012 to February 2013

[TG Events]

- Coordinate scheduling and the layout of our vendor booths with

the venue staff, grounds crew, vendors, and show performers.

Recruit and arrange payments from each of our vendors and

assist them in their experience during the show.

P.R & Communications Representative 2011 to 2015

[White Wedding’s – Therese Guidolin Events]

- Compose and manage press releases on behalf of the company for upcoming events and business affairs. Compose all communications going in and out of the company. Complete executive administration activities for the CEO and other management.

Vendor Sales & Co-Event Planner 2011 to 2015

[White Wedding’s – Therese Guidolin Events]

- Work with clients to create designs to make their vision reality. Work with many different types of events, from office galas, to weddings. Work to acquire contracts with new vendors.

Executive Administration Office Clerk 2011- 2013

[City Of Brampton]

- Report to building management and attend to their tasks. Schedule client meetings, and customers for classes run by the city. Answering calls and assisting customers on behalf of the building director and senior manager.

EDUCATION

Our Lady of Providence elementary school, Brampton [2003-2007]

St Marguerite D’Youville, Brampton [2007 to 2011]

Wilfrid Laurier University Undergrad, Communication Studies BA Program [2 years completed to date]

EXTRACURRICULAR ACTIVITIES

Swimming Instructor, Lifeguarding, Wedding planning, Dance and Drama, Over 200 hours of volunteering for various community activities. Working to create Ontario’s only Prom Trade Show. Project Planning for Rogers Communications. CAPM Certification courses.